location & pool

this made it so easy to get to where we wanted to go for us as well as the kids

loved the hot breakfast, would love a meat with breakfast. but still, great.

breakfast area need to be more spacious. we felt congested.

great location and very clean—like the breakfast and the gym.

gym was closed due to covid-19 but website shows it still open

gym is awful

very beautiful clean hotel. great place to stay with kids. great value for the money

of river rapids and mountains, fun circle slide and large outdoor pool and patio seating, best spa and massage we’ve ever been to

we took advance of the spa at margaritaville this trip and it was relaxing

had 2 cars as we both drove, and one car had to be parked in overflow parking

parking was a little tight with the full sized truck we were in.

enough parking and in great locations based on your room location

our room was spacious and fun! parking was good!

did see a bear in parking lot

lot of noise 3am in morning kids jumping and loud

nice pool area for kids, breakfast had a choice for different days, good location.

the whirlpool was a nice touch and was clean

we request for ground floor room as we have small kids with us and they accommodate our request

pool, the amazing breakfast cooked fresh, plenty of space in the rooms & the receptionist was so

gym, staff, location, funky vibe

i wish the pool was open.

the breakfast was good and the staff was nice and helpful

the pool was pretty cloudy

room was small, gym was trash, breakfast was

laundry facility

00 pet fee

needs some updating better breakfast!

no hot breakfast included!

never had any staff replace our used towels, but i can understand with all the covid issues that laundry is at a platinum and we did have extra towels in the room

clean pool

the breakfast was great

only swimming pool may be warmer.

no place to sit down. no hot food. just not much of a breakfast. no fruit. no yogurt

i paid for early check in but arrived 1 hour later than my requested time

best location in gatlinburg bar none! fine room and really good bed.

liked it the way it is, great place right across from hill billy golf :-)

staff ( man on golf cart) was very friendly, front desk woman were not real informative or friendly

adults only and you have your own assigned parking spot

loved the fact it was an adults only facility, the grounds were beautiful as well

the laundry room was nice to have and we used it almost every day

free breakfasts in the morning were hot and fresh

wish the pool area was air conditioned, every muggy in there when sun is out.

having an indoor pool, lazy river and hot tub were perfect for evening downtime

we didn’t use the pool hot tub but saw it and it also looked nice

trolley pick up in front of hotel swimming pool was clean and relaxing

great location; great little clean pool; clean comfortable room, great staff, very nice sitting area

the pool didn't open until 10, and check out was at 11.

the pool is very clean and so relaxing by the river

they also had a nice pool, but we didn't go swimming

i was put on ground floor as i requested, but next to laundry room and their cart was in front of our door

i wish they had a laundry facility on-site, and maybe a little breakfast area or nook.

staff was friendly, asked for extra coffee/towels/laundry bag and we were taken care of with

pool wasn’t open or hot tub

people using pool after 10pm and keeping us up till 2am with their screeching and laughing.

hot tub and pool were also very

we liked our private patio for drying our swimsuits and the pool/hot tub area

the pool was and jacuzzi were clean and i liked the private

for the price, we should have had much more than a cheap little coffee maker, no ironing board or laundry bags, no normal room amenities and a super thin blanket

the room was very clean, the staff was nice, the view was nice and the hot breakfast was great with delicious options

near it was to the downtown area, the breakfast was amazing, and the staff help was breathtaking

pool also looked clean and pretty

the kind lady at the front desk had to make two trips to the laundry room to find a clean set of king linens

the staff was great. the breakfast was fantastic!

pool and excellent breakfast morning!!!

breakfast is excellent every day

pool has no privacy. everyone in line at the sky lift is watching you.

pool and excellent breakfast morning!!!

the gym facility was very poor

no gym and pool.

i have no complaints, just wish covid hadnâ ? ? t killed the free breakfast.

the pool was okay for the price we paid

the hot breakfast was good. the beds were very comfortable.

if you drive and park in town you’ll pay about $20 to park whenever you can leave your

we brought our car in for rod run, was able to park trailer, car and truck at

spa/hot tub was just a 1 foot kiddie pool

breakfast area had a waffle maker which is always a plus

pet fee wasn't included in the hotel cost

they not till me there was a pet fee tell i got there end paying $80 and then he asked me if that’s ok there was no way i was

when i arrived i was told that the pet fee was not included

swimming pool was great for myself and 2 teens

also, the pool chairs and rocking chairs were replaced with a more modern look as well

had a room by the pool, very convenient the staff was amazing

had asked for room by the pool, but was given one on the back side of the hotel, on the second floor, with a view of a

everything in walking distance. being by the pool and on the 1st floor.

the balcony was nice, room has a nice set up. the morning breakfast was very good also!

the pool was open 24 hours, and was very very clean

there was a laundry room

the spa tub was a little small and the price was a little high for 1 night

the breakfast attendant was fantastic and kept everything stocked

parking was not as private as advertised.

well lit at night no issues with parking

the parking area could be better

scenic quite free parking.

parking/driving on the main street is very busy, and this was close enough to just walk a couple

also liked that the pool was an indoor pool

breakfast was good. it had a nice variety to choose from.

indoor pool was freezing cold, and not too many gym facilities availible in location

very clean and comfortable. breakfast was good. pool was warm and clean. easy walk to downtown.

very good hotel near the downtown very clean and very nice people very good breakfast i

the pool area is so inviting and the outdoor sitting area with the bear swing is wonderful

gym time to open was at 10

i loved that the pool was open until 10, i loved the view and the scenery.

pool was well maintained

work out room needs some updating . tv was not working in the gym.

the suite was spacious with the option to close the door to separate the living room, kitchen are from the

there was a shower plus a spa tub

spa tub is amazing

bed was comfortable and the spa was nice

ask for bath salts for spa tub

heated pool and hot tub was excellent

great receptionist, kids loved the room , the view to the mountains

breakfast was alright if it had of been warm it i think would had been great.

the breakfast was great!

the pool inside has no vent ventilation, and the hot tub does not work had the sign that it was out of

booked two rooms because we were traveling with 5 kids

to the recent fire we would have liked to have been able to use the pool

the room was clean and cozy, towels smelled fresh and the in room spa tub was awesome

of parking, was able to bring my motorcycle on a small trailer and had room

the bed was amazing. the spa tub was delightful. we had a full size fridge.

the breakfast was really good also

indoor splash pad for the kids!

was clean, great location, free breakfast, laundry facilities and overall was a good experience

location. breakfast was good

my grandson loved the inside water park and pool

the bed was too low to the floor and made my back hurt and there was no pool.

we arrived two hours before check in time and they allowed us to early check in

no pool

only down fall is no pool but having an awesome air conditioner made that ok.

no continental breakfast or swimming pool.

our room had an awsome view from the little front room that had the spa tub in it

they accommodated an early check in.

the spa tub was probably our favorite part of the room

we loved the jet spa tub in our room, it was amazing

the pool and surrounding area is exceptionally well kept

the pool always looked cloudy but the kids still enjoyed it

the bedroom my kids we’re going to sleep in had cigarette ashes all over

loved it we came up there for fathers day my kids and husband loved the pool i loved the bed it was very comfortable

pools at the facility were very nice and the kids loved them

a maid told us to take them to the laundry room and they would give us fresh ones but we went 2 days without rags

kitchen was small and the food was out of a box

convenient and the spa tub was amazing

only thing i could think of was their continental breakfast is not until 8:00 am and i had to be at a show by 7:30, but the gentleman working third

could use a few more breakfast options, but it was fine.

location great. parking easy. comfortable bed. spa tub awesome. fireplace cozy.

chic room, wonderful pool, water park for children super

hot tub was not with the water park: they did have 2 indoor pools though and it was with the other

pools and water slides were a huge hit with the kids

loved th spa and being close to town

room was super comfortable with full kitchen

pet fee 25 dollars per dog per night.

breakfast, really nice staff

the walk up sidewalk ramp at the pool is steep and slick

was missing a light over the kitchen sink, room was dark

ants in the spa tub and on the desk

free parking , trolly stop across the street

rooms are very nice and clean. and parking is big.

bears in parking lot seen several in 3 days

tight parking

parking lot was crowded

the indoor pool was being remodeled

the gym required a code that you had to call the desk for and only had a bike, treadmill and an

spacious; jacuzzi tub; full kitchen and laundry in the unit!

the kitchen is awesome, the fireplace was a nice touch

and with kids (3 & 14) having their electronics, there was plenty of outlets and space

breakfast could be better for what you pay. dining room was to small

breakfast area could be bigger, very crowded, and didn't have many healthy choices for breakfast

is our 3rd year there, love the cleanliness,the rustic style, flooring, fireplace, breakfast the staff, location, everything that’s why we always go back

location - right by the park entrance, the best breakfast place in the whole state, and the main strip

the breakfast was good

liked had a washer and dryer so i could do laundry since our last night on vacation

laundry was a floor above and there was only one washer and dryer

the breakfast assortment was very good

we were able to do one load of laundry in the guest laundromat on site, but then the coin box jammed because it hadn’t been

the location to the strip and mini golf

i didn’t mind too much but my kids did some whining haha

kids loved the pool

s a true lodge style, the pool is so unique and fun

great pool for the kids

pool is a good asset for families, it is so nice to be able to see your kids and lounge in a chair or go soak in the hot tub

also, a lot of children running through the halls ( i think there was a kids tournament there )

pool is detached from the main hotel in another building, but not a big hassle

we liked the breakfast omelets; that was a very good touch.

full breakfast

the pool was nice, but the pool area could use so.e updates.

breakfast could use some hot food

breakfast was great. staff great. location perfect.

i love this place. close to the strip, small breakfast available, love the balcony on the river

breakfast area could have been larger.

location, best continental breakfast i've ever seen offered with both adults and children happy with large selection

the breakfast was basic, yet glad it was offered

room phone didn't work tried to call the front desk 8 times an never got to swim in pool because water was really

hotels pool was not working at all and the water was green

good breakfast

weren't to thrilled of the breakfast

it was clean, free coffee and lemonade. very good breakfast.

pool is a little small, but we usually come here without the kids, so the pool really isn't an issue to us

it was great to have a place to sit and talk while the kids were asleep, with the wonderful creek sounds

the breakfast was a little sparse!!

didn't like that the treadmill in the fitness area was not working

my kids loved the indoor pool

loved it kids loved it was a blast the bear kicked it off.

kids loved the pool

the kids running around ate at night and screaming and dogs barking late at night was disruptive but

microwave in the room, but it was downstairs where the ice and laundry was so it wasn’t too bad

no pool

the pool was extremely cold.

the room was clean it was everything i wanted i took advantage of the hot breakfast it saved me a lot of money going to the expensive

the breakfast each morning was very good

free breakfast has more to offer than some other hotels right now (given the covid situation)

let me have a late check out

the room was comfortable and the made to order breakfast was a great addition

the breakfast was absolutely fabulous

the breakfast was cooked to order by tony

the river,very comfortable bed and pillows,hotel manager was very kind and nice,i,oh and it had breakfast every morning,the man that was serving the breakfast was very sweet,i would stay there

tony and his breakfast was great

the kitchen was great and the place was clean and comfortable.

everything was very clean and the pool was really nice

it was quiet had a pool and they were keeping up with updating the property

also, the family side picnic area & grill next to the pool w/ the lawn chairs

tiny home in an rv park

the water slide didn’t work and the chlorine in the pool was so strong my daughter’s eyes were horribly swollen and irritated

my entire family was unplugged. the kids loved all the nature and events around the area.

very unique experience, kids kinda like it.

we traveled with our teen kids and had to get two tents and at around $600 for the night, it was a bit much

comfortable and clean. we liked the pool.

kids loved the pool

bar service could've been better- went to bar 2 times and was ignored both times.

pool was a little dirty

the heated all year around pool is great

the pool was way too cold.

we had a ground level room which was perfectly fine, but we were in between coin laundry & the housekeeping storage room

the staff was wonderful and breakfast was very good

wonderful breakfast, great location

very many tv channels and only 1 channel for kids

plenty of parking

parking

kream is at the corner of bear mountain inn parking lot

convenient to attractions and good parking

staff was very very helpful and polite. parking was great. it was nice and quiet , comfy beds.

just off the parkway with kids attractions next door

pool closes at 10:30

lots of noise at night due to kids and adults running in and out of rooms and hollowing

loved the jacuzzi spa tub.

was less expensive than surrounding hotels, because it's small and older the pool was never crowded

loved the breakfast and the balcony overlooking the river

breakfast was awesome, staff was very friendly and helpful

didn’t use the kitchenette but it was equipped with all the necessities (even mini dish soap

we also enjoyed watching the children from the rv park play a long the side of the river

older property and located across from a large rv park that was noisy.

they could have let us get some breakfast when we went down you could still smell the food.

it’s convenient to all the shopping.my kids loved the pool

the breakfast was great. the beds were very comfortable and the location was perfect

i really liked the price and the pool and hot tub being open

great location, nice clean pool

location, pet friendly, ample parking, clean rooms, decent breakfast, affordable price, friendly

there was a little more handicap parking in the garage area

parking is an big issue

parking can be an issue.

parking, slightly small parking lot. but it was manageable.

love the location and my kids absolutely love the pool! this is our second stay with y’all!

i love the location, the cleanliness and the fact that they have outdoor and indoor pool and spa makes my kids happy knowing they can swim any time of the year

breakfast was great

inside pool spa tub and the breakfast

breakfast was really good

the property is on parkway but we could not hear traffic, and the parking lot is as close to being a private lot as you can get

too many small containers in the parking lot

very much room for parking during busy season, we got the very last spot both nights we stayed

excellant on every thing. parking could be better but other than that great.

parking was always full, bathroom needed to be a little bigger, the pool was cold and the hot tub

of the 2 dryer wasn't working so that could have been a problem if more than one person was doing laundry at the same time

was very noisey early in morning being next door to laundry onground floor

front desk was helpfull both indoor and outdoor pool areas were great

the laundry and trash was being thrown off the balcony by housekeeping right i

no heavy blanket/comforter on bed just sheets, not horrible and probably saves alot in laundry

breakfast was one of the best i have in my adult life away far home fitness room and pool was well

wanted to do laundry, but one of the dryers did not work

breakfast room a little too small but i think it was crowded due to a bus tour group

everything was perfect ud83dude42 thanks for a very clean room, hot tub, and breakfast room

breakfast, pool, staff.. love the couch in our room and balcony

our room had a spa tub but it was missing covers on the jet holes so didn’t feel comfortable using it

was disappointed the end side pool was closed the whole time we were there

the pool and 1 story slide into it

the pool

location and the spa tub in the rooms.

we did not use the gym or pools

the indoor pool, playground, gym, arcade, and jump pillow are fun

the gym is awesome

the spa was very expensive.

condo was stocked with dishwashing supplies, one load of laundry detergent and enough trash bags and dishwasher tablets to get us through the week, nice

sheets were soft, bed was comfortable, didn’t see any bugs, quiet (no noise from road), had a laundry room, had breakfast items, the a/c worked good, had a pool, wi-fi, didn’t smell, looked

very accommodating for early check in and late check out

one king room and a double queen for the kids

to not report until the end of our stay because it was late at night and we did want to wake our kids up

room was facing the laundry room and coke machine

the best part is that the pool is open 24 hours a day its small but its nice and clean

the pool is small but it was nice refreshing and clean

staff are awesome and super sweet the rooms are amazing the pool is awesome as well

the swimming pool was very clean

although we didn’t utilize the pool, it looked very nice

no continental breakfast or breakfast options. small bathroom.

rooms were clean and the pool hours

wish they had breakfast

motel room was very nice the pool was very clean the staff was amazing the price was outstanding

we got here at 3 am saturday and had to check out 7 hours later after traveling 16 hours with 3 kids , i tried to change the dates but all it would let me change was the check out day , so i’m

outdoor pool

we used the gym once it was ok

there were kids running down the hall around 11pm-12 am on the floor above us.

pool was up and going

that there is no indoor pool

i like the size of the rooms, the close vicinity to most attractions and the amount of parking

turning into hotel parking lot coming from pigeon forge was a nightmare.

needs so updating on the outside especially parking lot areas around the sides

ve knees and

parking lot is a little difficult to maneuver in trying to get into traffic

of the first floor and the first night we were woken up every few hours hearing someone do their laundry

i liked that there was a laundry machine on site

how close it was to the golf course

laundry area is just by the stairs, but costs money

there’s also a place for laundry if needed

location and pool

pool had a lot of chemicals and metals and turned my blonde hair green which hasn’t ever happened

nice little pool and our room overlooked the

room was a little out dated. pool is super super small.

great location, great staff, clean room, clean pool, good coffee.

was a great place and all employees where great and clean please the pool was clean the staff really kept a good

headed pool open till midnight

wish they had an outdoor pool since its so hot in the summer months but the indoor pool was the perfect size

indoor heated pool is great

quiet and spa tub in room.

they have an indoor and a outdoor pool

the room was spacious

the room was clean and quite large for a hotel room. the indoor pool was nice too!

nice room comfy bed indoor pool

close to attractions. loved the outdoor pool.

the kids loved the indoor pool aswell as us adults

the kids loved the indoor pool aswell as us adults

no air circulating in the pool.room

the pool area looked a little worn and some of the pool towels had seen better days.

indoor pool was open

very clean, friendly staff, comfy beds, early check in, elevator available, quiet.

the pool not fixed

check in was simple and was even able to snag an early check in time

they have a pool and there's an elevator which is very nice to have

pool is smaller than expected

too many kids in the hot tub late night.

kids love indoor pool area and hot

the pool and hot tub were great

the pool and gym was open 24 hours a day

kids love the pool and popcorn and movie.

comfy bed, clean, nice pool, and great location on the strip close to everything.

the pool was excellent and the workers was so friendly!

was comfortable, room was clean, no noise, nice pool, close to various attractions and variety of restaurants

need more chairs at pool , and pool was cloudy

love the pool and very conveniently located to pigeon forge!