no microwave,  no laundry,  people trying to open your door

facility provides: - communal microwave - communal laundry machines - ice (homeless man as an attendant) important notes: - walls are paper thin, you

liked the motel, there is a laundry space which can be used using apps, which felt nice

laundry facilities on the premises is a great idea.

was messed up, had to keep getting my key reactivated, laundry accommodations weren't working

had a spacious room and the staff was understanding and pleasant even allowing us an early check in

kind staff, clean hotel, and excellent breakfast

cleanliness good breakfast renovated rooms

early check in

let us check in early so we could make it to an event on time, safe location, the waffles for breakfast were amazing

the rose bushes by the parking spaces were very scary and were overgrown

location and parking

they do not offer an airport shuttle or on site free parking

made the reservation no mention that we had to pay for parking while we were gone for the week

parking is free, the staff is there is polite, and they serve breakfast for free

friendly staff, modern facility, free parking.

clean hotel, free parking, nice pool, nice breakfast, free shuttle. no complaints here.

a good value- free parking and hit breakfast

while in chicago especially love the no contact check in , all from the phenomenal and free parking

litter in the parking lot, on the lawn, and around the building was a detraction

friendly staff, went above and beyond for my family (travelling alone with 3 kids under 5 from new zealand

shuttle driver was on a video chat call the whole way from ohare to the hotel

great staff. clean room. nice breakfast.

shuttle picked us up from the airport

not when the kids not i needed to listen to for four hours

free parking

customer service! great parking! close to airport!

to the convention donald e stevens with free parking and testers t was great nd not to expensive

and pillows was comfortable, room was clean and large enough, private bathroom, free parking, close to the ord airport

convenient free parking. friendly staff. great sleep.

asked for a late check out i was told no check out is 11am no acceptions i was like wow

even has laundry room for guest use

close to restaurants, allowed for late check out

close to the airport. great value. clean. nice stuff. laundry on site.

close to bus station and other commodities such as laundry washing, diners etc

second thing is a shuttle

who helped me at the front desk was very nice, and offered to waive the early check in fee

room was a good size and they gave us a free early check in this hotel offers a free airport

airport shuttle they have too post online how it work and explain the shuttle available only on call me and

airport shuttle. nice driver

the staff did know a lot and the pool was cold and nobody knew if it was heated or not.

not very infant friendly, older kids would be fine

great staff and a sufficient gym

new coffee/ beverage station, business station, gym and pool

refreshing indoor pool

large, comfortable room with a small kitchen.

was not expecting a kitchen

big suit clean,kitchen,livingroom, tv,

kitchen

it had a huge closet kitchen that reminded me of a studio apartment complete with living room

could use new gym mats

breakfast ok for the price nothing fancy

nice pool

didn't have breakfast,but it looked good.

breakfast was amazing

average off brand motel with parking lot

rooms are very drafty, floors are not swept properly, was snowing with ice on walk ways and parking lot

parking in front,,,

to go on a last minute trip, the rooms in downtown chicago were too expensive plus an additional parking fee, the motel was doable for one night

the location was convenient and free parking.

i also like that there was no pet fee for bringing our

we arrived early on a tuesday morning and staff let us have a early 10am check in we were grateful for that

before check in time and cause they don’t provide a baggage room or locker, they offered me an early check in

she was so helpful and pleasant in accommodating an early check in for me the last time i was in chicago, i decided to stay here

i like the full kitchen and ample space in the room.

an extended stay with kitchens, often times the cooking aromas that linger in the hallway are wretched

clean and friendly service. breakfast was ok. great location

i was pre-warned that breakfast was grab-n-go, so my expectations matched what was available

kitchen

thought the place was perfect and you can easily find parking but the parking lot does have lots of potholes

parking was pretty tight. a lot of people taking advantage of park/sleep fly.

parking was so bad

breakfast offerings were nice, parking was free and available, room was nice and as expected

it's located close to a parking area

our room there were not enough hooks or towel bars to bar able to have my clothes and wet towels hung up -- i had to strew them over chairs and

attached bar was also good with a good menu

we found the overall independent, non-corporate/chain feel of the hotel charming, and the bar staff at the connected restaurant was very friendly

is located in a great area, just steps from other restaurants, shops and bars

my husband’s suit and dress shirt to the laundry to have it pressed before a family wedding

the amenities were great, especially the breakfast and the pool

the grab and go breakfast was also a nice feature

no breakfast

breakfast on site

a hot breakfast would put the establishment over the top!

been great: the staff, breakfast, the gym

close to slot of things. the bar tender was great and we had fun.

clean property and rooms, bar and restaurant on site.

fish, pizza, chip, burgers were good in the bar area

additionally, your website advertises a gym, which was not functional or open while we were staying

charged a pet fee for a pet i didn't have. expensive for a hotel tht was so run down.

more food options for breakfast.

breakfast wasn't so grand with a lot of variety

breakfast was good, internet excellent with high speed, only that i had to pay to use fridge n

limited breakfast choices

free parking free breakfast

parking was ample, staff was very nice and friendly

plenty of parking, comfy bed i could go on and

location, free parking, hot breakfast, close to shopping and close to mayor highway,

liked it had free parking and close to shopping in the same

hotel with gym and outdoor pool (seasonal)

the pool area

they accommodated me with a much needed early check in! great staff!

pool should be more heated and the pool area

the atmosphere was nice. the kids liked the pool and the gym

the staff the cleanliness the pool the hot tub and super comfy beds

pool and jacuzzi also parking was very easy

liked the hotel room it was nice the king size bed was great i liked the pool and the hot tub the customer service was

one thing that caught me off guard was that the shuttle was running not even each an hour and i had to take uber to the airport and in the snowy

pool is open

the free parking and location. the food was really good at bar louie, too.

free parking

front parking lot was full.

need more available parking

seamless check-in, on-site convenience store with reasonable pricing and a friendly cashier, easy parking, easy checkout

the fitness room was perfect!

closes early and no restaurant or bar available after that not good service in case you have to stay on for a

courtyard, fitness center, bed, balcony

bar was excellent with a fully stocked selection of spirits and food

the bus shuttle from the airport did not arrive at the reported time

would have loved some hot eggs or yogurt for breakfast buffet but pancakes were good!

no free breakfast due to covid but they did have juice and coffee

breakfast was decent

i overslept and missed breakfast, but it was still offered to me

have a mini fitness room, which is good enough for morning exercise

a lovely view across the lake , a very welcoming lobby area with modern stylish furnishings , bar and grill is very good with good choice of wines

pool key. keep them is 30$ additional no one said anything

-welcome cookies at check-in -good gym

everything except no hot tub but there is a pool.

no hot tub, but even without we enjoyed the pool and how warm it was.

breakfast had a nice selection of food

need to pay for everything example request for early check in need to pay $30

i was not able to eat so i can not comment on the breakfast

improve the breakfast offerings

not alot of sugar free breakfast options.

place very relaxing and spa hot tub was incredible for body aches from work helped me relax a bit

i made reservations for at room with spa and when we got there the rooms were all sold out.

the spa tub was really nice and the hotel was close to lots of restaurants.

the spa tub was nice

no pet fee for our miniature dachshund

loved the fact that each guest gets their own pool time

would love to see muffins donuts for breakfast as the kids didnt want oatmeal etc

the pool good food and service nice rooms

breakfast was wonderful

the pool was great for the kids

pool. quiet

didn't like the fact that kids were loud in the hallways running up and down late night and early morning,car alarms going

also, most hotels have a coffee bar and don’t charge you $4

1. the employees. 2. the salt water pool and gym.

plenty of parking and good water available in the gym and pool, which were also nice

the service was excellent, the bar poured good drinks and the room was immaculate

well to no fault of there own but because of covid the bar was not open

no grab bar in shower. hand soap too small. soap in shower mounted too high.

hotel food and bar service very

onsite bar and dining was closed due to covid.

free parking in chicago

parking was free, which is nice, but there didn't seem to be enough spots for the number of rooms

lack of parking

the rooms were nicely remodeled and the parking was easily located.

it was tough to back out of our parking spot.

the breakfast was awesome! devin the bartender was very friendly and the gym was great.

wasn't able to explore the rest of the ameneties since we can't get in the pool and gym even with our key cards

swimming pool. free breakfast. and awesome customer service

at the bar were great, bed was comfortable, king suite was designed very well

pool, workout room, computer center, bar & 24 convenience little shop score high points in my eyes

super early check in. really appreciate that!

was dirty, entire place was being renovated, lounge is in a ballroom, grounds/parking lot is all tore up

the hotel was easy to find with plenty of parking

shoutout to the valet staff who were brilliant, and valet parking is complimentary!

only downside was in the morning the parking lot was a bit slippery even though it was coated with salt

comfy beds and the room was quiet. friendly desk staff. ample parking.

i also liked that parking was free

clean, decent breakfast, free parking

reserved a parking spot here for about 2 weeks

didn't really like the parking lot but maybe there was some better parking that i didn't see.

com, welcoming and very professional staff, huge room with great amenities, plenty of parking, amazing kitchen and bar staff, clean & neat lobby and quiet and serene surroundings and

easy to get to. free parking. large room.

this hotel was a good stop on my road trip due to the free parking

also, abt is always worth a visit - just walk across the parking lot

parking lot could have been plowed better

location. parking free. bed comfortable. toiletries old. lotion had that musty smell.

breakfast was delicious beds n pillows so comfortable

great breakfast and location

very nice hotel with breakfast included ! clean, good loaction , spacious rooms !

the gym wasn't useful.

the room size, the cleanliness, the staff, the breakfast, the pool, the quietness

great price, very nice breakfast, pool and gym, and helpful staff

clean, quiet, friendly helpful staff, excellent complimentary breakfast, nice selection of nearby restaurants, and easy access to all the highway system

everything was perfect!! but the cold water in the swimming pool.

excellent neat with bar and indoor swimming pool

close to my destination. nice pool and gym.

slim provides good customer service, and a pleasant staff member, and the housekeeping and laundry staff were very nice and helpful also

vending machines, no laundry, coffee in lobby is terrible, beds are very stiff and bathroom is tiny

the cleanliness of the rooms around the area so is the laundry room

laundry room door needed a key to enter, unlike the hotel in hoffman estates, which doesn't have a

laundry room and vending machines on premises but there’s hours of operation

was totally peeling, faucet dripped, no security -back entrance doors were unlocked, kids running through hallways at 1:30 am, no coffee/tea pot or

asked for late check out and was denied

i liked the layout of the hotel, had laundry and snack machine in one area.

on sight vending and laundry

parking

stupid parking charge for something

the door leading from the parking lot to the hallway was supposed to be locked, but never was

by parking fee in an area where parking is not a premium

parking fee was a surprise but i understand why

elavator not working laundry machine out of order

between the two elk grove, il locations during this trip looking at an ever growing pile of dirty laundry

early check in, clean room, pleasant staff, lowest rate in the area

nice laundry and vending

the laundry facility was $3

bacon for breakfast!

location and gym

nice gym with two very versatile machines which substitute free weights

slow shower speed. not a very extensive breakfast menu for vegetarians.

free pakring. nice area for breakfast.

no free breakfast and kitchen had no equipment to cook or plates to eat or drink from and no coffee or coffee maker

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

every room i’ve been in has a kitchenette with a full sized refrigerator and freezer, it has a small stove, a sink and microwave

quick working staff by the entrance desk, the very nice and kind, hard working kitchen lady, who was running around and stacking more food to help and make everyone happy

had a clogged bathroom sink that was filled to the brim with water and there were roaches in the kitchen

only microwave available is at their snack bar area, near the pool

we had 2 kids with us & it was nice they gave us a room close to the pool & on the first floor

staff was not overly friendly but enjoyed the pool and breakfast

that are comfortable, bathrooms with hot water and free toiletries, restaurants/cafes onsite, a fitness center and/or a swimming pool

went with kids; ugh

clean, quiet, and upscale rooms and lobby. also, parking was great.

ample parking for our big truck

plenty of free parking

clean, good parking, easy to get to, comfortable

so many hotels in the area charge for parking, but free at doubletree north shore

dusty ac. foul odor in sink. very thin walls. breakfast wasn't worth it. gym wasn't worth it.

was good but the breakfast can be improved with more options and also the gym to include more

free breakfast and wonderful front desk staff. also free laundry machines!!

there used to be a guest laundry but it was no longer functional

loved the guest laundry