very close to central atlixco, free parking

space in the room comfort of the bed and the facilities (swimming pool, jacuzzi...) (+)the room was a decent size in the pool area was nice to hang out in. (-) the pool water was not (-) the swimming pool looks nice but on friday night it was dirty (-)the wifi signal was poor, only works on the lobby and the pool area

it is a great location, it even has a pool. i was not expecting it!!!

the pool was awful..

the welcome/reception staff person was friendly, she helped us with parking and walked us to our room

safe parking

didn't have screen on the windows, the pool is small

whilst the pool area was small we didn't have any problem with it being too busy

the pool was rather cold to use

it' s a small private resort with a warm and beautiful pool

value, climate controlled pool

pool was well-kept and heated

pool design, spa

the parking area holds about 10 cars , seems secure most times the electronic gate was closed

from the bathrooms, to the pool area, to the tv

the spa was excellent

only ten rooms with peacocks in the garden a small but nice and clean pool

also very poor we had almost no signal in our room over the 2 days and even in the restaurant and pool areas it hardly worked so they still haven't fix that issue over that we had 12 years ago and

loved the parking situation

free valet parking

free parking was especially a bonus

loved the pool

location, the design, the restaurant, the swimming pool and foremost the staff, they're incredibly friendly and helpful

the place is clean and comfortable. the location and the parking space.

good location. great to have parking

property grounds are beautiful and well kept breakfast was good

breakfast was good and complimentary

the breakfast was not to our liking.

location, friendly staff, rate , parking , secure

nice hotel with warm water in swimming pool

amenities, having one of the best restaurants in atlixco next door, the pond, the mini golf, the jumping castle for kid -- it's a great place to stay if you are in the area, with the

great breakfast and the hotel is great for kids

water in a jacusy and a pool was cold

they have parking

the parking is for free

there is a great pool, all rooms and the whole hotel is well maintained, and carefully restored

location, lush garden, wonderful pool

new pool area and the two restaurants we were there for two nights and we never left the hotel as all

lovely location with a swimming pool

pool a tad cold.

workers were promptly when needed for room service

outdoor pool was clean and warm in a lovely setting

unfortunately, the pool was very cold- needs a heater installed

place, giant room, coffee maker in room, nice soap, big bed and wonderful linens, yummy breakfast (be careful with the (-) we had a full breakfast the first morning the second morning we were told that the (+)the location, the staff, the breakfast, the jacuzzi! (-)arrived on a thursday and we were told breakfast is served from 8:00 11:00, so for saturday we booked our tour for 9:30am to have (+) nice rooms, garden, breakfast, location and service (-)breakfast only included items listed on the menu, which was mainly omelette-based (-)breakfast to late (*)booked a room and paid for 4 people with breakfast included but they would only include 2

pool was having a technical issue, they forgot to clean the bin in the room, the shower head

the room is cold in winter, the private pool is cold.

they even flund toys for my small kids to play by the pool

beautiful garden, pool, waterfall and

extremely warm rooms, very limited breakfast options. an ok option

was really nice, the room was big and comfortable, breakfast good enough and tasty, but the location is great

the staff at the breakfast was very unfriendly and breakfast was limited to what they had to offer

breakfast should be better

staff was always happy to help us and the inclused breakfast was delicious

large spacious rooms, high ceilings, parking available

big room, easy fairly secure parking

having safe parking was a plus

the hotel is simple, but the place has everything you need (including a parking space) and it looks like the facilities are new

breakfast

breakfast can imporove

i like the breakfast a-lot

clean rooms, nice service, comfortable bed, good breakfast.

great value, very comfortable bed, delicious breakfast & friendly front staff. what more to ask?

location, across from pyramid, very good, tasty breakfast, easy parking, very fluffy

my favorite part was the pool, the gardens and the view

the pool was not clean.

com we got early check in but had a problem with the room with no wifi in or outside as had with sister hotel so by time sorted we lost the gain of early check in

very comfortable room , good swimming pool and very good food in restaurant

parking was a little cumbersome with the valet waiting times and the parking lot being outside of

facility provided parking at no charge

location in the center of cholula, new facility, clean, nice ambiente, very friendly staff, valet parking, overall a good choice

amazing spa - try the massages, worth it

the pool is too small, probably just for decoration

parking is a few blocks away

safe & secure parking is attached to the hacienda

the parking lot is small

was really comfortable and the team was so kind to move our room to the tallest level for my kids can enjoy the

it ´s nice and clean place. breakfast is very tasty.

breakfast was included and very delicious, we had chilaquiles and beans, fruit

tha accessibility, location, may need to extend the breakfast time though

should have a different breakfast day it was all the same every day

the pool is well kept

pool is heated

it has a small playground for kids

great value, good staff, safe, great little pool

the pool looks great too

we liked the garden and the parking lot

is the a prison very noise speakers from the prison also shooting sounds from nearby and cars parking near the room all day couldn't sleep and still wait for

they are pet friendly but then charge fees that almost double the cost of the room), had secure parking for vehicles, and had a good breakfast included

parking lot was super close to the rooms

good parking for our car and utility trailer

the pool furniture seemed lacking (not sure if the plastic covered rectangles by the pool were for

the pool is clean and the whole hotel has a great vibe

pool setting was lovely but water cold

the design of the rooms is really cool and the interior patio with the pool is just gorgeous

the pool was not crowded and although not large, was fine for swimming a few lengths

parking area is very narrow, no well signaled and difficult to move

it s well located, just a short walk to both the city center and the pyramids, and also offers parking

one night but we loved it, close to everything we needed and very important for us to have a safe parking spot for the rental and they have

they had parking places and the gardens were nice

the location was absolutely superb- we just walked to everything, easy to find and the parking was great

property, great room service, the proximity to tourist areas was great, as well as plenty of restaurants nearby and

great staff. good size rooms. lovely garden and free ample parking.

free and secure parking available

parking and green areas

that the parking space has no roof, and there are few trees around, so the car gets very hot after a few

there is ample parking onsite

valet parking, my daughter left a necklace on the bathroom sink and went out

the ballet parking don t want to park your car, and then ask you for

i felt safe loved valet parking i was over driving and it was nice to have vehicle parked the breakfast was delish and had

only entrance to the hotel is up an elevator through the parking lot

late, room service until 1am, and easy free parking below

ok room. nice people. good parking.

decent rooms, but hot water and wifi were iffy at best.

the games at the lobby and the breakfast was a nice

the hotel was very busy it gets very occupied at breakfast time

not enought tables in the restaurante during the breakfast.

dirty. breakfast área dirty.

also for longer stays i think there should be more variety in the breakfast

i checked), everything was new, it was quiet to sleep, it had a great view of the volcano and the breakfast was healthy and tasty

they have a small but very complete fitness room

location, cleanliness, free private parking and room's size.

-accommodated me on my early check in

very nice indoor pool and jacuzzi

location, price, very warm pool with small pool for children

while they were in proceso of repairing it i pulled a mcgyver and propped the pool cleaning rod against it to hold it in the on position

pool, gym, parking lot

free parking under the hotel

pool, gym, parking lot

nice room. breakfast was fine. amazing view from the room!

breakfast room was freezing cold.

parking lot elevators very noisy if your room is on that side

room very comfortable, parking lot very accesible and secure, the views are awesome.

loved that it has free parking, free breakfast and it is so close to so many places, they also have a shuttle service to

parking garage was dark

in staff at reception were nice, but not the security and or parking attendants we then had to wait over 5 mins till someone turned up to open car park barrier

i loved that the gym is open and perfectly ready for anticovid measures

my kids enjoyed the couch and side tables of the room to play at

good breakfast for the price...

mexican breakfast , coffee and tea avaliable all day fresh and clean location is near estrella de puebla-

staff is amazing. rooms are well kept and clean. breakfast is good. good location

breakfast

was spacious, beds were big and comfy, breakfast was delicious (excellent variety of fruits and vegetables, they even have a toaster and

food is very basic, just breakfast

breakfast buffet style was great. always warm

breakfast was so bad

the breakfast is functional and a plus

breakfast was not good

is a bit complicated to get the parking because the hotel is located at the corner, just be careful when you re driving by

parking lot is very small and floods

room and beds were comfortable, parking was easy and with direct access to the hotel

fi, shampoo, soap, clean towels, ac, optional breakfast)

better wifi

view of the volcanoes. great bed. interesting commercial area. good underground parking.

the parking guy went out of his way to find us a parking

great hotel - nice room / good breakfast / secure underground parking.

bathroom was old, in need of renovation!!! parking restrictive.

ckup truck and trailer)

however, when i left the building to go get one, my partner and i realized the valet parking guy and front desk lady were serving the group at the entrance, constantly entering to the

sleep was amazing, proper secure parking, zero complaints

like to park my car, but the hotel has valet parking

free valet parking is a plus

parking logistic , entrance is too crowded at some hours.