plenty of parking and close to our room

we were able to find a parking spot in their parking lot, checked in early and ate a delicious dinner at the pub

free parking was nice

two comfortable chairs in the room and balcony. free parking.

had snowed quite a bit the days leading up to our stay, many of the parking spaces were just piles of snow, so we ended up having to park in a surplus yard across from

bathroom and kitchen were good

kitchenette with good quality plates pots

pet-friendliness (no pet fee, a little dog park at the property); a friendly staff; a comfy bed and

the beds were comfortable, the kitchen was extensive, the bathroom was a bit small, but overall the room was great

big room, with extra kitchen. friendly staff. good price/quality ratio

the breakfast was generous with a good selection of hot and cold options

quiet nook in the bar where we could avoid the sports tvs

we all enjoyed their free breakfast buffet

the bar and grill was great we especially enjoyed being able to get a meal at 9

visited the onsite bar and restaurant and there was nothing wrong with the service or meal

very responsive staff. very functional room. great patio off room good parking. good location.

plenty of parking

convenient and hand ample parking space

door to parking garage was not locked, a significant security risk

nicely updated room met all our needs, free parking quite location, restaurant in house.

only one spoon in kitchen

no aerator in kitchen tap = messy no safe

friendly staff and airport shuttle. laundry facilities were handy. breakfast was good.

have the little details like a robe, sewing kit, toiletries, and hot breakfast items and even a pool

close to several kind of shops and small kitchen in the room

had a suite which had a large room with kitchen facilities however the bedroom was small and no daylight unless you opened a small blind on

room was great, kitchen was fully stocked

staff accommodated our needs (early check in, late check out, cleanliness).

room was good, we were travelling for a month so the fact that there is an on site guests laundry facility was very useful

staff accommodated our needs (early check in, late check out, cleanliness).

beauty of the ocean view from your bed, the light breakfast provided in the room, no need to rush any where

great location. great value. very comfortable. breakfast room very much appreciated.

being so close to the ocean made for an enjoyable first time ocean experience for the kids

we were able to check in a bit earlier than expected, which helped with two young kids

the breakfast was good, adequate. room was convenient to town and comfortable.

free pass to the gym nearby was a bonus

too high bed and laundry next doors with noisy machines and staff

bonus was having kitchen utensils supplied, including crockery, silverware, and wine glasses

manager was accommodating and allowed us an early check in

nice kitchenette. good a/c. comfy bed. bar was nice, food was from the restaurant.

everything. staff is super friendly and helpful. nice rooms. free parking. good coffee.

and clean as well with all necessary amenities like the hot tub, pool and gym as well as free parking

parking was a bit of an issue

the staff are incredible, the hotel is nice and clean, the parking is super convenient

maybe a bit more parking availability but otherwise everything was great!

and pet fee is a flat 20 bucks no matter how many pets

comfortable, great service from front desk personnel, gym was adequate

not a single bar to hold onto

it was noisy! high heels and noisy above and laundry room employees beside

there is a burger/beer bar attached to the hotel

hotel of choice and one of the reasons is because the included breakfast is always a treat; our kids enjoy it

3rd day they still didn’t take their gloves and didn’t make our kids bed like new

my kids liked all meal and sweets at breakfast.

small pool and no hot tub.

the gym and the pool are both very small, and no hot tub.

i like kitchen utensils

we were traveling with 3 children so having a pool is always a must (and hot tub for me)

the room has kitchen supplies so you’ll save money if you cook your own meal

amazing look, original design, accommodating and friendly staff, flexible shuttle hours and kitchen in

it would have been nicer if laundry opened longer and they provided soap

front staff very pleasant and gym area is a nice feature.

recreational area and pool

the open gym and media room all night

hotel looked like it was falling apart the gym was under constructio and the pool was outside

nice gym, lounge and games rooms to keep kids entertained

else, laundry facilities avail

very convenient and comfortable for a short stay - excellent breakfast

the lounge/games room was open til 10pm, and while we didn't use the room, it's a great option if kids want to play games or play pool

we loved having access to the laundry room and were sorry not to have been able to take advantage of the free e bikes

kitchen room was huge and had everything we needed

the pool, sauna and gym easily available and well cared for

kids loved the pool and really raved how nice the rooms are

the staff was super nice and the spa was a great plus! room was clean and location was good.

location and staff restaurant and bar is very good

sure why but i couldnt access the pool/gym facilities even though it was before 10pm, granted i went there a little after 9

had stayed at the arbutus last year with my sister and we had a lovely suite with kitchen

the kitchen tap was dripping.

only think what you can improve is install the hoodvent in the kitchen, during the cooking i was scared to turn on the fire alarm

kitchen supplies were adequate

kitchenette has no dishes.

complimentary laundry which was a huge bonus, because i was there for a hockey tournament where there wasn’t

good value, close enough to downtown. they were cool about early check in and late checkout.

full kitchen & accomodating staff, and laundry available.

no laundry facilities on site, despite being implied on listing

the motel manager was very helpful and the motel had guest laundry facilities

i had booked a room with two double beds and a kitchen and when we arrived we were given a king bed with a kitchen

attached kitchen

great value with pool, spa and fitness room

the room had an attached kitchen, but the spoons and utensils were sticky

the pool & hot tub were alright, and they allowed an early check in.

staff were very kind, and allowed me to stay for a very late check out with an extra charge

staff lying to my face saying their laundry facilities broke the day before

room was dirty the halls were a mess and the laundry facilities was in the dark basement very

the laundry facilities for guests, the furniture and the dark entry way.

guest laundry worked well and was easily located

loved this hotel with fantastic views with all its amenities and it has a full size kitchen almost like you are in your own apartment

we definitely appreciated the ev charging available

having a full apartment with kitchen and crockery was excellent

the staff were friendly & accommodating, there was a guest laundry on our floor which was great

balcony and laundry were added bonus

welcoming, accommodated early check in

i am celiac and for breakfast every morning she freshly baked gluten free muffins

house on a lake, home made breakfasts, made us go back to our childhood time

made me delicious breakfast

breakfast

spa in the rooms

showing us the room, the spa tub, the support we got for the netflix issue and allowing us the late check out

very comfy bed, wonderful spa tub

my room was upgraded and the breakfast was delicious

the owner and staff were accommodating and lovely… and there was a great continental breakfast

blackball ferry nice comfy room & bed excellent kitchen - open late - great staff restaurant & bar - well appointed - great view of the harbour excellent value for very reasonable price

we spent time in the pool and hot tub

for an early check in but it was only provided if i agreed to change from king to queen room with no

the bar under the inn is lively and serves a great selection beds are very

it had a pool to rejuvenate after sightseeing and a great bar for people watching after the sun set

booked a king room with a spa bathroom in the bessborough building for our 34th anniversary

little adults only boutique hotel with lots of character

the spa like bathroom was very nice and the food was excellent

will want to try the spa bathroom next time for fun

enjoyed the fact that is specifically for adults

we especially liked the well-equipped guest kitchen and free laundry

laundry facility available

little compact kitchen, cozy, clean

staff very welcoming, friendly and helpful, self checkin went smoothly - access to kitchen & laundry excellent

use some coffee grinders for those suites with kitchenettes

welcoming and friendly staff. having a restaurant and bar on-site is convenient.

quaint hotel with a very friendly neighborhood bar full of locals

yard for the kids to run around

staff in bar and restaurant the best

friendly personeel and the kids loved interacting with them

comfortable stay. the room was clean. enjoyed the spa bath.

breakfast was moderate but good, room was large and clean.

it's just a granola bar or cup of yogurt

the bar and restaurant were closed, could have been on the website stating that fact

continental breakfast was good and the room was just fine

kitchen was stocked with everything a person could want for breakfast

full access to a beautiful kitchen, sports room and fireplace in our room for coziness

extremely well equipped from the full kitchen, to the music room, to the laundry room, to the pool table and tv room, to the outside decks, to the living and reading rooms

from every window, the spaciousness and comfort of both our room and the shared sitting areas and kitchen, and the warm welcome from our host

extremely well equipped from the full kitchen, to the music room, to the laundry room, to the pool table and tv room, to the outside

easy parking, very dog friendly, spacious clean rooms, on the water for lovely short walks.

they could use more parking spaces, that is the only thing i can think of!

the rooms were very clean. beds were nice and comfortable. parking was very close to the hotel.

my room faced the parking lot, but i still slept very well, it's not loud at all

parking was hard to find.

we felt a bit neglected as there was no room service on the second day of our three day stay

they couldn t even help with getting us room service so we had to leave and find dinner elsewhere

bed very comfy - room service good, surroundings lovely - in room art and crafts charming

and cutlery basics in addition to the mugs and glasses, since i don't think the hotel does room service and it's not our preference to eat all meals in house during a multi night stay

pper room & room service - 100 mins)was very poor

to speak of from the room i stayed in, as this is a classic motel where all the entrances face a parking courtyard

great room. responsive staff and quiet area with good parking

parking lot a little dark

parking was available and gave us peace of mind that the gates were locked for a significant period

the room was comfortable, parking was visible from my room, and the shower was hot

excellent employee on duty upon my arrival, room very nice, parking great, many restaurants or fast food outlets nearby i liked my stay

plenty of parking.

close to many restaurants and market, convenient free parking

they had cleaned the parking lot so that when you got out of your car, you did not have to step on ice or snow

nothing except needed more parking area cause it s so busy

kids enjoyed the pool

pool was a great bonus in the morning

air conditioning would have been nice, but the pool made up for it.

friendly staff,relaxing atmosphere,and the pool was a great bonus

and the pool is awesome,for an outdoor pool it's the cleanest i've ever swam in

pool pool pool

music to loud from bar are

breakfast was excellent, room was great, got a good night sleep

booked on line to include breakfast (extra $20)

the pool was nice.