clean rooms, pool was clean and nice, staff was friendly

friendly staff,relaxing atmosphere,and the pool was a great bonus

bed and pool and low cost.

as i was there in the middle of a heat wave the pool was a huge bonus

kids enjoyed the pool

parking lot crowded and awkward to navigate.

they had cleaned the parking lot so that when you got out of your car, you did not have to step on ice or snow

parking lot small.

plenty of parking.

the room was clean and comfortable, and plenty of free car parking

a shared entry-way with the room next door and the smokers' table right outside and view of the parking lot and the building across the way that could use some sprucing up meant that we didn't

the room was clean and comfortable. parking close to the room is great!

to speak of from the room i stayed in, as this is a classic motel where all the entrances face a parking courtyard

the outside appearance and parking area were not that appealing

parking was available and gave us peace of mind that the gates were locked for a significant period

comfortable stay. the room was clean. enjoyed the spa bath.

is no dedicated restaurant, and breakfast is served in the hotel lobby

the breakfast is just a granola bar or a cup of yogurt, so just be ready for that

the bar and restaurant were closed, could have been on the website stating that fact

breakfast was great. staff friendly. room clean and comfortable.

bar is closed as well

no pool my 6 year old said

breakfast loved the restaurant next door comfy bed staff at front desk was cheery and helpful that

for breakfast were poor

the pool was nice.

from every window, the spaciousness and comfort of both our room and the shared sitting areas and kitchen, and the warm welcome from our host

full access to a beautiful kitchen, sports room and fireplace in our room for coziness

nice to have small fridge plus full kitchen at our disposal

extremely well equipped from the full kitchen, to the music room, to the laundry room, to the pool table and tv room, to the outside

extremely well equipped from the full kitchen, to the music room, to the laundry room, to the pool table and tv room, to the outside decks, to the living and reading rooms

highway inside it was quiet and though not the brightest space there were nice amenities like the kitchenet, locally sourced coffee, tv and a shower with really great water pressure would

was a nicely equipped kitchenette

i had booked a unit with a separate bedroom and a kitchenette which i thought was on the ground floor

kitchen was falling apart sink leaked

faucet in the kitchenette was so loose you needed two hands to manipulate it

free breakfast was great!

beautiful pool, comfy beds, free breakfast, pet

staff was very nice and the rooms were well appointed (kitchen

the pool and hot tub were very clean, and in excellent repair

our room was clean and comfortable, breakfast was great and staff are great the hot tub and pool are clean and

clean and comfortable and good kitchenette and good breakfast = c good value

they also provide free breakfast

to the airport, free airport shuttle; beds were comfortable; breakfast was good; laundry facilities; good size refrigerator; keurig coffee maker; adjacent gas station for rental

the accessibility and ride to the ferry, the awesome staff, the fabulous breakfast!

suite had an excellent kitchen with full size fridge

room was good, we were travelling for a month so the fact that there is an on site guests laundry facility was very useful

sally at the front desk went above and beyond to secure an early check in. she was amazing!!!!

laundry facilities a surprise

laundry room very affordable

staff accommodated our needs (early check in, late check out, cleanliness).

beauty of the ocean view from your bed, the light breakfast provided in the room, no need to rush any where

breakfast was okay. houston was very friendly and helpful!

we were on the ground floor and the guests above my room had kids and i could hear the

breakfast was

get the breakfast for reasons of the covid19 issue and was not available but understood under the

the breakfast was yummy and we also really enjoyed the outdoor space with fire pit at night

all the amenities you could ask for including a beautiful updated outside outside kitchen for cooking your own meals or lunch

indoor pool is a hit for kids too

grandkids loved the pool

it was great with the pool and gym. rooms were nice.

two comfortable chairs in the room and balcony. free parking.

had snowed quite a bit the days leading up to our stay, many of the parking spaces were just piles of snow, so we ended up having to park in a surplus yard across from

free and convenient parking then we were greeted with a glass of local cider and personally escorted to our room and

great staff- easy free parking

- 5-star food and drink at the bar - free parking

laundry facilities are an added bonus

kind staff. use of good laundry facilities.

everything there is laundry machines you can use to do laundry well there and price is cheap new very clean washer and

good facility, with laundry, ice machine and vending machine

big room, with extra kitchen. friendly staff. good price/quality ratio

bed, linens, pillows comfy and an old metal tub that kept my bath water hot :) the breakfast room attendant was wonderful: friendly and attentive

out too early for breakfast, unfortunately

visited the onsite bar and restaurant and there was nothing wrong with the service or meal

the did up a scavenger hunt for the kids and had a whole story

lovely breakfast laid out in the mornings in absolutely splendid library

very clean, pool was great, parking many options.

nicely updated room met all our needs, free parking quite location, restaurant in house.

convenient and hand ample parking space

door to parking garage was not locked, a significant security risk

plenty of parking

clean , nice decor, free parking

maybe a bit more parking availability but otherwise everything was great!

parking was a bit of an issue

and clean as well with all necessary amenities like the hot tub, pool and gym as well as free parking

would have liked covered parking but that s just cause i don t like scraping my window

in the morning she made me a nice breakfast, and while sipping our coffee, two hours went by as we talked about cultures and

made me delicious breakfast

breakfast that joanne prepared was fantastic

welcoming, accommodated early check in

breakfast was great. the view of the lake breathtaking.

there is no whirlpool, but i love the heated pool

beautiful hotel casino walking distance from hotel mall is 10 minutes away

a nice motel with a very very good continental breakfast.

very good breakfast

pool was broken 1 elevator

free pass to the gym nearby was a bonus

fabulous kitchen and laundry was beneficial

i appreciated the full size fridge, microwave, kettle and everything we needed to have in a kitchen

hotel doesnt have gym, it is in uptown mall 3

pool, suite with kitchen and two tvs.

time of the day reasonable price for a 3-star quality motel/inn accommodation there is a decent laundry facility on-site, and they will provide the detergent i would consider staying here

they have a gym and the mall is only 5 min away

to purchase laundry tokens with us dollars

the closeness of a good bar with excellent food

coffee bar was great, 24 /7.

the kids loved the pool, and the entertainment room with ping pong, foosball, board games, and a big screen for sports

hotel looked like it was falling apart the gym was under constructio and the pool was outside

the open gym and media room all night

fairly quiet except for saturday night after the bar

location,very friendly staff,clean room,good service,very nice wifi,very good pool,great value for the money,will be back again

there is an ev charger

didn't get a kitchen unit, i'm not sure why booking

kitchen room was huge and had everything we needed

coin operated laundry on site and ‘great room’ with lounges, breakfast, pool table etc

another bonus is being able to use the 'great room' and play boardgames with our adult kids who live here in town

location and staff restaurant and bar is very good

the pool, sauna and gym easily available and well cared for

kitchenette ... laundry room available

kids loved the pool and really raved how nice the rooms are

location was great, fast check-in and amazing for people traveling with kids.

kitchen, separate bedroom & groovy decor

i had kettle in room and that i knew ahead of time i had a stove top and kitchenette

+ free bikes to use, great bicycle lane nearby towards cite center + family room with small kitchen, extra bedroom and big smart tv’s + in real life better then on the pictures

it would have been nicer if laundry opened longer and they provided soap

amazing look, original design, accommodating and friendly staff, flexible shuttle hours and kitchen in

kitchenette has no dishes.

nice suite; kitchen facilities, comfortable beds, great location

had stayed at the arbutus last year with my sister and we had a lovely suite with kitchen

kitchen supplies were adequate

only think what you can improve is install the hoodvent in the kitchen, during the cooking i was scared to turn on the fire alarm

full kitchen & accomodating staff, and laundry available.

good value, close enough to downtown. they were cool about early check in and late checkout.

no laundry facilities on site, despite being implied on listing

complimentary laundry which was a huge bonus, because i was there for a hockey tournament where there wasn’t

the motel manager was very helpful and the motel had guest laundry facilities

no breakfast, and coffee bar in the lobby needed improvement

the pool

rooms were bigger than i thought and the kitchen had everything i needed and more

laundry on site

the check in team member was very friendly and welcoming. pool was great! room was perfect

early check in for free (30 mins early)

outlets, ice machine, laundry, and some lights in the room were not working

but felt ok leaving it with video servalence in place staff was very accommadating asked for early check in said would do their best but was welcome to leave car before check in but early

the laundry facilities for guests, the furniture and the dark entry way.

staff were very kind, and allowed me to stay for a very late check out with an extra charge

also laundry facilities on nearly every floor, ours was just outside our room very handee

loved this hotel with fantastic views with all its amenities and it has a full size kitchen almost like you are in your own apartment

30 am (laundry

location, spacious rooms, well equipped kitchen.

we traveled with another couple and we each had our own bedroom with a large living room area and kitchen

amazing kingsize bed and spa tub in our suite, with balcony

we loved everything about our stay at the b&b: the quiet location, delicious & varied hot breakfast, free coffee all day, quaint eclectic charming decor, clean room and comfy bed,

they make a great home made breakfast here

spa in the rooms

my wife and i booked a king room with the spa bath and it was such a relaxing stay that night

blackball ferry nice comfy room & bed excellent kitchen - open late - great staff restaurant & bar - well appointed - great view of the harbour excellent value for very reasonable price

they allowed an early check in, staff all very friendly and the room was perfect.

pool great food and view was amazing

free parking was available in a good sized car park

the early check in

i liked the adults only atmosphere, the impeccable service form all staff and the fabulous three course

booked a king room with a spa bathroom in the bessborough building for our 34th anniversary

the spa like bathroom was very nice and the food was excellent

will want to try the spa bathroom next time for fun

little adults only boutique hotel with lots of character

staff in bar and restaurant the best

welcoming and friendly staff. having a restaurant and bar on-site is convenient.

in the evening we went to the bar that is located in the basement, which was super nice too

a lot of space and privacy, excellent for kids

very clean , perfect location ! friendly staff , cute bar and restaurant in the hotel .

the guest kitchen was a nice touch

light switch for kitchen overhead lighting not readily visible as it is behind micro-wave

use some coffee grinders for those suites with kitchenettes

you can use the kitchen facilities which was great

were a lot of amenities, full kitchen and laundry room at our disposal as well as a seating area and breakfast offered for an additional fee