the gym was small but comfortable

room service and food overall was great

nice pool, terraces, patio, great recommendation from the owner to her friend a french pilot who took us

the pool was not cristal clear

hotel administrator-receptionist-accountant-bell boy-valet parking is a nice guy

of the hotel is unique, very clean, staff is very helfpul and professional, parking available for car, security at entrance gate of the hotel

the hacienda's hotel is surely the best pool i've ever swam in

giant swimmingpool perfect both for swimmers and for little kids

room service was reasonably quick

'my kids really enjoyed the pool area, it s very big, and has all levels for non-swimmer, 1

great pool too

great view of lake, and the breakfast was fantastic

breakfast and staff very good. attention very good

the breakfast on the terrace was great and we had the pool to ourselves most of the time

the breakfast on the terrace was great and we had the pool to ourselves most of the time

historic, unique and relaxing. spa on premises. lovely pool and grounds. staff very attentive.

beautiful property. loved the rooms, pool, restaurant, grounds

nice location, excellent services, big pool

great historical buildings and lovely grounds/pool

historic, unique and relaxing. spa on premises. lovely pool and grounds. staff very attentive.

they have created a large lush tropical garden in the middle of a golf residential development

bad water pressure, no refunds, difficult parking, cold water in the pool

ants in the room and dirty swimming pool

the pool is clean where my kids enjoyed it

beautiful property. excellent landscape garden. beautiful pool. i stayed in the boungalo.

perhaps have more options in the restaurant menu and more service at the pool.

pool is like a little oasis without any disturbing noises from traffic or constructions etc

very nice boutique hotel, beautiful pool and gardens

the hotel is so nice, relaxing, meet with nature at the pool and chill music

kids enjoy the pool the place was very nice s play area for the kids a big area where you can be running around

the pool looked amazing and also the jacuzzi, we

very confortable space and amazing attention. feels like home. great pool

the pool is beautiful and rooms are large and comfortable they feel brand new

they offer breakfast that is served outside so it can get a bit hot

breakfast was very nice to be enjoyed in the beautiful garden

the pool and amenities are nice and comfortable, as advertised

good value for your money, nice pool

swimming pool is small but nice and warm

amazing place, fountains, garden, pool, comfortable rooms

surroundings and pool area

i enjoyed the room and the pool and gardens.

excellent facility with a great pool area

main pool only opens friday through sunday

we went to the hotel for a wedding nearby and we were able to park our car inside the hotel s parking lot

location was very good. swimming pool, gardens and views were very nice

hotel with a park, great pools for kids and adults, and iguanas by the pond

hotel with a park, great pools for kids and adults, and iguanas by the pond

10 min to estacas . they gave us the option to change breakfast for dinner due to the timings

staff is friendly and helpful, good breakfast, spacious kingsize room, comfy bed

we enjoyed walks around the grounds and were able to take time to use the pool several times

the spa offers good massages and they offer yoga classes and ceremonies

swimming pool, cleanless

awesome pool and jacuzzi

spa is amazing

gym and pool are good

they offered us the spa to change as they did not have the room ready

i asked for room facing pool

room, confortable bed, excellent bathrooms, noise insulated rooms, good breakfast, a/c works flawlessly, good wi-fi and free parking

the breakfast could have been a bit better and it didn't have many options.

the pool was great for my kid--safe and great atmosphere, while we parents chilled out.

everything, breakfast, service

free parking

very nice big split-level room. large bathroom area. good parking. great location. great decor.

the breakfast included is not bad and since the place has on site parking it is very convenient to go there by car

there is parking inside the hotel and the breakfast is quite good

at 1:00 pm we are asked to leave the hotel whil we were planning to spend the afternoon by the pool because they don t work on

staff

very nice garden and swimming pool! the room very big and clean. as well the staff very top!

the description said no wifi but they did have wifi so it was a nice surprise

the hotel is so beautiful, the parking easy and pleasant and the room was very spacious

they need more staff at the pool

the pool was nice and warm

the breakfast, bufete and the temperature of the pool

the swimming pool is simply amazing and the water temperature was perfect

the music is too loud, both in the restaurant and at the swimming pool

the pool and gardens outside are maintained extremely well

we arrived and went straight to the pool area for an awesome cocktail

mperature controlled) and greenery, great rooms, great service

garden and pool

the property is clean it was good wifi connection

the wifi also did not work at all only worked for about 5 min and would no longer work

location. pool was great.

pool is the best part

place, breakfast, hospitality.

the wifi coverage was very good on all levels

the complimentary breakfast included coffee, juice, fruit, bread, and a choice between chilaquiles, eggs, or

the food, the room the wifi

beautiful grounds, beautiful rooms. after a bad start, the staff became helpful. nice breakfast.

the restaurant area is open so it was a bit chilly for breakfast

we had the breakfast buffet one day and it was really good (albeit a little expensive

was a little confuse with service at breakfast

i was surprised that we didn't get the breakfast included as any other stay with holiday inn

breakfast was really expensive and for the price the buffet was not so diverse

the wifi, staff & location were good.

close to historic center with good wifi

awkward entrance

busy parking lot

you re driving a vehicle) and the parking lot is insufficient for the number of rooms

parking is limited

private parking

valet parking

free valet parking

large ornate room, restaurant in attached open air garden, plus pool past that, affordable parking in entry to

parking area too small and you should leave your keys

good location near the old city. private free parking

i booked it because it was close to center, had a pool and looked pretty in pix. very clean

i liked the pool. i liked the staff i liked the breakfast,

i thought the pool area was lovely

hotel is small and nice, you need to know the pool is not heated but it's normal, the water is fresh and fantastic for spend the day among the

property, with very nice landscaping and pool area

beautiful property with garden and pool

the gardens surrounding the facility was great, the pool was great

the common areas (pool, parkong lot, gardens, entrace) were well mantained and beautiful.

nice pool, very clean, very nice

the temperature in the pool, the food is excellent, amazing garden

don't get me wrong, i love kids but it was the only place in the whole

to the garden, the room was so clean, the bed was comfortable, tastefully decorated, there was a pool but we did not use it

the swimming pools were ideal for the kids and they meet lots of other kids

hotel is beautiful, there are pools, jacuzzi, sauna, gym, gardens

parking in the master suite, king size bed & calm

there was free parking and a really good breakfast included

parking under the room was nice

the breakfast is classic mexican food. the pool is good ,the room is pretty good.

location only 5-10 minutes walk into the centre, rooms are good and there is a small pool and lovely walled garden

only think i didn't like is that they serve breakfast just outisde your room, facing the pool

gorgeous little gem with friendly service, beautiful rooms and pool

heard the people outside who was coming to their rooms, or in the mornings the fountain in the pool, or the people having breakfast which of course woke us up

there is a nice pool and food is served outside the rooms, which was a great touch

the pool and gardens are beautiful