the hotel is so beautiful, the parking easy and pleasant and the room was very spacious

the jacuzzi was not working next to the beautiful swimming pool but that was a very minor issue.

the grounds are historic and beautiful ! the pool is awesome!

pool is not been cleaned

lovely swimming pool

we enjoyed walks around the grounds and were able to take time to use the pool several times

the spa offers good massages and they offer yoga classes and ceremonies

great breakfast. room was great, as well. and enjoyed the grounds and pool.

facilities are great, food is good (a little bit pricey) but the spa is excellent

awesome pool and jacuzzi

gym and pool are good

the breakfast included is not bad and since the place has on site parking it is very convenient to go there by car

there is parking inside the hotel and the breakfast is quite good

very nice garden and swimming pool! the room very big and clean. as well the staff very top!

delicious breakfast is included

staff

the pool is warm and long that you can swim, i strongly

the gardens pool and restaurant staff and location is very nice!

bar by the pool had staff problems, i requested a beer like 4 times and during my 3 hours at the pool i never

second pool on the upper level was a little dirty and neglected compared to the other pool

we had the breakfast buffet one day and it was really good (albeit a little expensive

with great view and silky soft cotton begging on comfortable bed, spacious bathroom, beautiful pool and good buffet

space, pool and flexibility

great pool with “infinity” ledge and apprx 25m length for laps.

the fitness room and pool area were great

the pool was great for my kid--safe and great atmosphere, while we parents chilled out.

free parking

very nice big split-level room. large bathroom area. good parking. great location. great decor.

and the place in general but for me the most important thing was the wifi which was excellent

the food, the room the wifi

e pool water was also very dirty)

place, breakfast, hospitality.

beautiful grounds, beautiful rooms. after a bad start, the staff became helpful. nice breakfast.

the common areas (pool, parkong lot, gardens, entrace) were well mantained and beautiful.

nice pool, very clean, very nice

beautiful property with garden and pool

the gardens surrounding the facility was great, the pool was great

the description said no wifi but they did have wifi so it was a nice surprise

and there is this pool with saltwater that was only gor us during the time we were there

spacious rooms, gorgeous property, good food at the restaurant, heated pool

pleaseeeee respect humans who chose not to have kids

great pool and breakfast

gym machines not only are very old but also needs some maintenance

small parking spaces

room was big. location was ok parking was easy

the parking space was small for a suv

the gym room lack more weights options

breakfast was delicious

the pool and gardens are beautiful

gorgeous little gem with friendly service, beautiful rooms and pool

rooms, the breakfast, the staff, the owner, the pool, the views it was an amazing trip and getaway

amazing swimming pool and privacy

he found us a driver, and he communicated with a local spa to book us appointments

the music is too loud, both in the restaurant and at the swimming pool

the pool and gardens outside are maintained extremely well

we arrived and went straight to the pool area for an awesome cocktail

all around/atmosphere & ambience including a pool set in a large garden

garden and pool

the wifi, staff & location were good.

close to historic center with good wifi

there was free parking and a really good breakfast included

parking under the room was nice

parking in the master suite, king size bed & calm

note: the room service is not room charged, you have to pay cash only, to the waiter that brings up the food

balcony overlooking the pool.good aircon.

i booked it because it was close to center, had a pool and looked pretty in pix. very clean

excellent location. lovely swimming pool and surroundings. clean room.

hotel is ok, nice pool and patios, breakfast is cheep, but the room was awful

hotel is small and nice, you need to know the pool is not heated but it's normal, the water is fresh and fantastic for spend the day among the

i liked the pool. i liked the staff i liked the breakfast,

they offered us the spa to change as they did not have the room ready

awkward entrance

the parking lot is inside the facilities

location - at the very centre, the place - the old colonial building, decor, inner parking

parking is limited

was a bit of traffic noise because of the position of the room, which overlooked the parking lot

parking area too small and you should leave your keys

valet parking

free valet parking

large ornate room, restaurant in attached open air garden, plus pool past that, affordable parking in entry to

good location near the old city. private free parking

the wifi also did not work at all only worked for about 5 min and would no longer work

pool is the best part

location. pool was great.

the property is clean it was good wifi connection

the highlight of my stay was the swimming pool which was delighfully warm

pool and gardens

are not comfortable and service on restaurant and pool are terrible, waiters take forever to ask for your order and they don’t have room service,

nice atmosphere and pool area. great whirlpool within the room.

pool and garden are in good shape

parking

it was a little pricey for a quick overnight stay ~ but we needed the secure parking

private & secure parking with a night guard and the location of the hotel

staff, extremely clean, strong wifi, good breakfast, on-site parking, clean

the location,the breakfast included and the right price for all i was looking for.

very basic room no breakfast surrounding view from window.... rundown parking lot

can hear your neighbor through the walls, the view doesn't have nothing special, the pool, parking lot and the shower needs maintenance

there is free parking and the room had air conditioning and a tv, but that's about it

clean, comfortable,good location, friendly staff., secure parking.

parking was very convenient

the waiters, room servirse and valet parking were very kind

nice swimming pool and roof top but hotel is in downtown

terrace and pool area very beautiful and the food in the restaurant was great

so great music there, nice for

we expected the pool area to be cleaner and more upbeat

nice clean room with a balcony, plus a great little rooftop terrace with plunge pool

right next to the pool area one of my favourite places in mexico so far on our

the room was comfortable and clean. we liked the little balcony and the pool up toe was great.

the arquitectura of the room was amazing! also enjoyed the rooftop plunge pool.

pool on roof small but lovely

the gardens are fantastic. nice spa services. food was great

we had planned to go out after lunch but changed our plans and just lounged by the pool reading

the gym is great as well

also, the pool was not heated so we couldn't really use it

kids enjoyed a lot the swimming pool

the moment we arrived, we were amazed at the attention to detail from the parking attendant to the concierge, arely

excellent valet parking and reception

the staff was incredibly nice, the place is spotless, the food at the restaurant and pool are delicious

i wanted an authentic mexican breakfast and i feel the hotel offered it

pool area is not on the same level as the rest of the hotel

very nice cared & furnished complex with great garden & swimming pool, the road above the wall is a little to hear sometimes but earplugs are in the room's

also, the pool was important to me

i did not use the pool

everything was clean, the rooms, the pool, etc

there is free wifi

parking to far from our room

facilities have seen better days

d), and the parking lot was disorganized.

good parking

parking was not covered in the back and was not well lit

hotel garden and pool are very beautiful and relaxing

the waitress would serve the mexican clients around the pool but never came to ask me (canadian) if i needed anything

hotel with security at night; walking distance from city centro; confortable bed; nice swiming pool surrounded by gorgeous garden

pool area: the pool area is covered by flowers attracting bees which led to me being stung by it,

staff is great, great food, good location and good value, the pool could use a little bit of heating but it was very good experience all

but no area to take the dog for a walk or any grassy area for the dog to do his thing, all parking concrete and no where to take him, had to walk outside the hotel to a nearby pharmacy that

hotel with security at night; walking distance from city centro; confortable bed; nice swiming pool surrounded by gorgeous garden

hotel garden and pool are very beautiful and relaxing

pool area: the pool area is covered by flowers attracting bees which led to me being stung by it,

staff is great, great food, good location and good value, the pool could use a little bit of heating but it was very good experience all

parking lot is not enough, it's very small

nice gardens, quiet pool, friendly staff, good location, free parking, good service.

the pool spa is the best!

april is sweet and the bar and breakfast staff knew me well, lots of coffee and a long time to enjoy my guest and friends

i like the facility to have room service without extra charges and the location is very central but well away from the noise of

the hotel's parking is fairly small, but they do a good job of fitting everyone's car in, although you do have

location was very good. swimming pool, gardens and views were very nice

big spacious room, great customer and room service

location. free parking. big bathroom.

the sheets had holes. the heater didn't work and the water in the pool was really cold.

was freezing); the elevator wasn't working

we couldn't get in the pool

the swimming pool is nice

the pool area is very nice

the pool was good, the courts were great, the gym was well equipped

pool, bar service at the pool was amazing and room service

recreation room and gym would greatly benefit from improved lighting

the first portion of my stay with my family with little kids (swimming pool, tennis courts, mini golf, futsal)

hotel with a park, great pools for kids and adults, and iguanas by the pond

hotel with a park, great pools for kids and adults, and iguanas by the pond

the pool is great but it’s cold, so be aware of that

patio was beautiful, and has a pool.

we went to the hotel for a wedding nearby and we were able to park our car inside the hotel s parking lot

parking was safe, walled inner yard

friendly staff but double charged me! parking situation was good very well lit

asked for pool side view, never got that. asked for early check in, never got that.

as i called the front desk they brought the like in 2 min, same when me & my kids got out the pool (which was a nice temperature at 9pm) they gave us new

the pool was very dirty and bathroom taps were not working too. the lobby is unkept too

the spa has great services and their massages are truly repairing

main pool only opens friday through sunday

excellent facility with a great pool area

surroundings and pool area

the pool area, the pristine hacienda, the surroundings.