the hotel's parking is fairly small, but they do a good job of fitting everyone's car in, although you do have

d), and the parking lot was disorganized.

facilities have seen better days

good parking

parking to far from our room

parking was not covered in the back and was not well lit

nice gardens, quiet pool, friendly staff, good location, free parking, good service.

parking lot is not enough, it's very small

spa has an extra cost

garden and the spa are great

* the spa water circuit is very nice, and the masseuse did a good

big spacious room, great customer and room service

location. free parking. big bathroom.

the sheets had holes. the heater didn't work and the water in the pool was really cold.

was freezing); the elevator wasn't working

the swimming pool is nice

we couldn't get in the pool

but no area to take the dog for a walk or any grassy area for the dog to do his thing, all parking concrete and no where to take him, had to walk outside the hotel to a nearby pharmacy that

hotel garden and pool are very beautiful and relaxing

staff is great, great food, good location and good value, the pool could use a little bit of heating but it was very good experience all

the waitress would serve the mexican clients around the pool but never came to ask me

pool area: the pool area is covered by flowers attracting bees which led to me being stung by it,

hotel with security at night; walking distance from city centro; confortable bed; nice swiming pool surrounded by gorgeous garden

pool area: the pool area is covered by flowers attracting bees which led to me being stung by it,

staff is great, great food, good location and good value, the pool could use a little bit of heating but it was very good experience all

hotel garden and pool are very beautiful and relaxing

the waitress would serve the mexican clients around the pool but never came to ask me (canadian) if i needed anything

the moment we arrived, we were amazed at the attention to detail from the parking attendant to the concierge, arely

excellent valet parking and reception

the spa was also absolutely amazing one of the best massages i have ever had

tropical grounds and pool-like being in a romantic hacienda --great restaurant&bar- staff very

breakfast was wonderful. beautiful romantic spot

very nice cared & furnished complex with great garden & swimming pool, the road above the wall is a little to hear sometimes but earplugs are in the room's

spent time in the pool cooling off and taking in the silence except a bird that was not too excited to see me

everything was clean, the rooms, the pool, etc

i did not use the pool

this place and the nice pool and grounds are

the gym had good quality equipment, cleaning cloth and cleaning solution was not available as some

heated pool so nice and the buffet good too

the conditions of gym machines could be improved.

loved the grounds and heated pool

the pool was good, the courts were great, the gym was well equipped

pool maintenance

right next to the pool area one of my favourite places in mexico so far on our

the room was comfortable and clean. we liked the little balcony and the pool up toe was great.

nice clean room with a balcony, plus a great little rooftop terrace with plunge pool

pool on roof small but lovely

we had planned to go out after lunch but changed our plans and just lounged by the pool reading

pool and garden

kids enjoyed a lot the swimming pool

gardens, pool & spa were beautiful

the spa is a bit small but was good enough for our group of 3 (nobody else was present at the time)

the waiters, room servirse and valet parking were very kind

seats at restaurant and pool most uncomfortable i ve ever experienced

we also ordered room service which was very good as well

nice swimming pool and roof top but hotel is in downtown

terrace and pool area very beautiful and the food in the restaurant was great

very basic room no breakfast surrounding view from window.... rundown parking lot

parking was very convenient

there is free parking and the room had air conditioning and a tv, but that's about it

can hear your neighbor through the walls, the view doesn't have nothing special, the pool, parking lot and the shower needs maintenance

location, it has a restaurant, private parking

are not comfortable and service on restaurant and pool are terrible, waiters take forever to ask for your order and they don’t have room service,

pool and gardens

the highlight of my stay was the swimming pool which was delighfully warm

nice atmosphere and pool area. great whirlpool within the room.

the pool is not very clean, facilities very old and poorly kept, very pricy for what it offers.

friendly staff but double charged me! parking situation was good very well lit

parking was safe, walled inner yard

asked for pool side view, never got that. asked for early check in, never got that.

as i called the front desk they brought the like in 2 min, same when me & my kids got out the pool (which was a nice temperature at 9pm) they gave us new

the pool was very dirty and bathroom taps were not working too. the lobby is unkept too

the pool is great but it’s cold, so be aware of that

patio was beautiful, and has a pool.

parking under the room was nice

parking in the master suite, king size bed & calm

there was free parking and a really good breakfast included

the breakfast is classic mexican food. the pool is good ,the room is pretty good.

note: the room service is not room charged, you have to pay cash only, to the waiter that brings up the food

excellent location. lovely swimming pool and surroundings. clean room.

hotel is ok, nice pool and patios, breakfast is cheep, but the room was awful

i booked it because it was close to center, had a pool and looked pretty in pix. very clean

we could pull the pool area in our room

hotel is very centrally located. swimming pool and very pleasant grounds. clean.

the pool is warm, and well located so it has shade and sunlight

the pool and gardens are beautiful

rooms, the breakfast, the staff, the owner, the pool, the views it was an amazing trip and getaway

sad was couldn't have stayed longer to enjoy the lush grounds and pool

pool was very nice and the water was at a nice temperature, it's great it's just a 10 rooms space,

room was big. location was ok parking was easy

small parking spaces

the parking space was small for a suv

the service was friendly and helpful and the room service was great

room was big, clean, and comfortable, and the pool is really awesome

good location near the old city. private free parking

parking area too small and you should leave your keys

large ornate room, restaurant in attached open air garden, plus pool past that, affordable parking in entry to

valet parking

free valet parking

was a bit of traffic noise because of the position of the room, which overlooked the parking lot

awkward entrance

though we didn't use it)

i think the parking lot should be a little bigger.

parking is limited

private & secure parking with a night guard and the location of the hotel

it was a little pricey for a quick overnight stay ~ but we needed the secure parking

staff, extremely clean, strong wifi, good breakfast, on-site parking, clean

parking

it is convenient with good breakfast and good price

the wifi, staff & location were good.

close to historic center with good wifi

has it all, the grounds are beautiful, the food is great, and the room was comfy and clean, the pool was warm and clean as well, so check it out if you are in

tiny things that weren't a problem for me but could be super easily done: the weights in the gym are ancient and incomplete

they have 3 different pool areas, which provides a variety

mexico is full of hotels with this type of concept - colonial style rooms, some gardens, pools, restaurant etc

don't get me wrong, i love kids but it was the only place in the whole

the gardens surrounding the facility was great, the pool was great

the common areas (pool, parkong lot, gardens, entrace) were well mantained and beautiful.

beautiful property with garden and pool

nice pool, very clean, very nice

garden and pool

the pool and gardens outside are maintained extremely well

the music is too loud, both in the restaurant and at the swimming pool

we arrived and went straight to the pool area for an awesome cocktail

all around/atmosphere & ambience including a pool set in a large garden

the wifi coverage was very good on all levels

the pool was murky and not clean

the complimentary breakfast included coffee, juice, fruit, bread, and a choice between chilaquiles, eggs, or

the stairs to our room were muddy and very dirty, and so was the area around the pool

e pool water was also very dirty)

the description said no wifi but they did have wifi so it was a nice surprise

it wasn't clear of the breakfast was included in my fare

breakfast

pool and brunch on sundays

the restaurant area is open so it was a bit chilly for breakfast

breakfast was really expensive and for the price the buffet was not so diverse

the breakfast included is not bad and since the place has on site parking it is very convenient to go there by car

there is parking inside the hotel and the breakfast is quite good

at 1:00 pm we are asked to leave the hotel whil we were planning to spend the afternoon by the pool because they don t work on

amazing breakfast and gardens

very nice garden and swimming pool! the room very big and clean. as well the staff very top!

free parking

very nice big split-level room. large bathroom area. good parking. great location. great decor.

the fitness room and pool area were great

breakfast was disappointing

great breakfast buffet

i asked for room facing pool

silky soft cotton begging on comfortable bed, spacious bathroom, beautiful pool and good buffet breakfast

the hotel is so beautiful, the parking easy and pleasant and the room was very spacious

if i was getting picky, a few tiles were coming off the pool and there seemed to be an excessive use of pesticides killing bees around the garden

beautiful room, loved the pool

t not too warm)

only negative was the jacuzzi pools- there were two, but the one was not working on some days and they weren't very hot

swimming pool, cleanless

the spa offers good massages and they offer yoga classes and ceremonies

spa is amazing

facilities are great, food is good (a little bit pricey) but the spa is excellent

great breakfast. room was great, as well. and enjoyed the grounds and pool.

we enjoyed walks around the grounds and were able to take time to use the pool several times

location. pool was great.

the property is clean it was good wifi connection

the wifi also did not work at all only worked for about 5 min and would no longer work

pool is the best part

they offered us the spa to change as they did not have the room ready

well appointed boutique hotel, with nice grounds and a pool

the staff were wonderful, the breakfast delicious, and they kept trying to feed me more

breakfast was delicious, well prepared, well varied, vary tasty and very mexican

d well heated)

the pool and giant hot tub are very refreshing and clean

location mostly; warm pool

the bar is well equipted and very busy

nivel and green and swimming pool awesome!

the pool was not open when we got ther at 10:00 and they said it will be open untol 11:30 pm

great experience and the pool and the friendly service made it even better. highly recommended.