the food is great, the pool and beach staff are always asking for drink orders which is great, and it’s a high-end

maybe some type of waterfall in the bar pool to stand under with cool water to cool off would have been nice

3 pools, 9 restaurants, super king beds, 24/7 room service, cafe - what is not to love, the taco bar was

the taco bar by the pool was great! love the set up of all the restaurants like a strip mall.

the mini bar had 4 opened drinks still in there and hadn't been restocked

was only one buffet so breakfast was super crowded and busy

and for room service and cafe purchases you have to go to concierge to make purchases and even restaurant

the pool area looked like a waterpark full of kids

at the bars, at breakfast, in the restaurants and the cafe, all of them were amazing

only issue we had as a big family with kids was having to eat dinner at the restaurants so late, because of the way reservations were

the service at the pool was spotty

amazing pool

capacity, so the only thing i would note is you need to get up early to reserve chairs by the pool

nice pool and beach area. great breakfast buffet. nice evening entertainment. friendly staff

kids had fun

my elderly father had fallen ill and i asked for a late check out to have him rest a few hours longer before we left which was granted by the condo

there is a gym and spa on the property

there is a gym and spa on the property

the kitchen was well equipped

full kitchen and super market 8 minute drive away

wifi in the suite was hit or miss

shallow beach, perfect for kids

so there were limited options for snacks and meals at that particular time of day, other than room service

queue for breakfast could be better managed.

sister property, the flamingo, has an excellent gym

shout out to kaomi at the front desk for being kind and welcoming, and ivan out at the beach bar for mixing some mean margaritas

family favourite . quiet resort , great for young kids no loud parties until 12 am

beach was the best part and ther masseuse luis miguel amazing lorenza breakfast wa the only food i enjoy and loved she makes the best eggs and

is also next to nothing to do during except sit at the pool or beach, good luck keeping your kids entertained

i enjoyed the pool exercise classes

the lobby bar by the big banyan tree was absolutely beautiful and so comfortable

the snack bar was great as we arrived between lunch and supper

the kids liked the desserts

that there was an adult only pool and a variety of pools

we came here 15 years ago for our honeymoon and enjoyed it so much that we wanted to bring our kids

location, well equipped kitchen, great wifi and television options, good security, comfy

pool, views and location

the room was comfortable and our kitchen had everything we needed

the amenities need updating in the kitchen. pots, pans and cooking utensils.

it’s cozy, very nice garden, the area has a swimming pool, you have a blender on the kitchen and water for drinking

very clean , spacious room,quiet ,free parking

room was large- the bed was large and comfortable - parking was in front of the hotel and had a security guard all night - large balcony - the hotel

the pool at the property is nice and relaxing and the snacks bar by the pool was an added plus

really liked the pool and the owners and the staff

awesome pool area and patio, good air conditioning

cleanliness, room with private pool

the waiter with the hat on the pool was very nice and attentive

to name a couple, felix, the pool concierge, and jorge, a waiter at the pool and lemongrass restaurant, were outstanding

the staff were very kind, i liked being able to swim in the pool and also walk right to the beach

good pools, super convenient for families with kids

breakfast was very good especially at the pergola

breakfast was awesome

some of the kids club facilities really need addressing too

the spa day. the employees in the spa.

24 hour all-inclusive room service. everyone was ridiculously nice and happy to help us.

the room service box was dirty and broken because it didn't close

we were a family of 4 (kids 9 (-) i don't think the evening entertainment was anything to write home about, but the families and kids seemed to like the performances (-) it was also a holiday and there were more kids than we care to be

- i asked for room service at 11pm and the response was that this request is with an extra charge

piaf (adult only) was our favorite restaurant, and lucca was second with kids (+) kids club was exceptional, rooms were clean, spectacular staff, gorgeous pool, loved the beach (-) out of 4 restaurants, 3 restaurants accepted kids under 12

the only adult pool is an oversized hot tub that is too hot to spend much time in on warm days

best pool service of any all-inclusive

kids club was exceptional, rooms were clean, spectacular staff, gorgeous pool, loved the beach being so kid friendly

yeah, they r breakfast it was good i like it everything you guys

was nice that the pool with the waterslide was in the back and all the screaming kids weren’t in the main pool the

patio doors to pool + ocean. easy walk to all markets, restaraunts + entertaiment

the infinity pool was nice. our room was spacious with a beautiful view.

the location was fabulous. lovely swimming pool and very comfortable chairs.

facilities very clean. pool was amazing! the room was big with excellent view from balcony.

clean. large pool

the swimming pool was clean and heated

staff was super friendly, hotel amenities (ie bar restaurant) good. well kept faciltitles

staging for a tropical vacation: towering palms, lush foliage, views, pretty pool, outdoor bar and restaurant, beachfront

great breakfast, healthy, well priced and the food served in the bar was quality as well.

), staff are very friendly and helpful, and the pool is perfectly clean and well maintained

large room with a king bed, semi-private patio with ocean views adjacent to the upper pool

gorgeous rooms; layout,pool

the pool was also lovely

staff, very clean, great view from pool/adjoining dining tables rooms great, comfortable

2 bulldozers ran morning to night making a breakwater for the property; impossible to sit by pool or have a meal without smell of diesel & sound

we loved the vip feeling of royal, with access to bar with better liquor, vip pool and beach booths, vip check in with welcome drink, and vip

music and activities/announcements at the pool were kind of loud – honestly would prefer just silence or quieter music

wife and i shared a quiet breakfast every morning greeted by a very friendly staff, especially fernando

on the beach, beach beds, royal level pool, bars and bar staff and premium liquors, royal level breakfast restaurant

the pool and entertainment staff were wonderful, the bar and drinks satisfying

no problem or issue with parking a car

our room with a garden view actually was a parking lot view

a ground floor unit in cobo building, the patio looked over the parking lot

no balcony and a view of a parking

we booked last minute and sadly only had a parking lot view.

the pool was cold

swimming pool

pool is huge with an outside restaurant where breakfast service was held

the pool was clean. food was good. cleaning ladies were super nice.

the 3 days i was there someone was alway vacuuming the massive pool

was perfect for us- clean, parking, quite, hotel restaurant made great mojito s and really good food

we have a view over the staff entrance and the parking garage next door

negatve but a couple of comments: the swimming pool is too small, but not a deal breaker for me

bigger pool, but that is just dreamland

small pool warm pool was a bonus

overall, this noise made being anywhere near the beach, beach bar and snack bar extremely irritating

i would have enjoyed some more protein with my breakfast such as ham or bacon.

amazing breakfast included

the music from the beach bar was way too loud, and very unnecessary to be that loud.

too much loud rap music at the pool

breakfast was good, just wish they fixed sausage or bacon sometime, it was just ham everyday

rooms and gym

lobby area and bar area was comfortable and clean breakfast in the morning was excellent

breakfast was awesome, it was the best i have ever seen in any hotel so far

clean, very comfortable, nice staff. breakfast has many options, late check out time, nice pool.

music played at the pool was way to loud and spring breakers like

room service, the min bar only has two cans of beer, two cans of water and two cokes

the pool areas are amazing

-breakfast the first day was delicious and so was lunch and dinner

the bed was very comfortable, big room and the pool and snack bar were perfect

the rooms are quiet but unfortunately the very nice little private pool area is disturbed by loud truck noise

the price it is good value for the kids

very fun i loved the fact the water park was included with my stay

we didn't realize that there was a separate pool with lounge chairs at the back - we went to the splash park by mistake to read and relax and

the kids loved the water park and so did my wife and i

very nice room - very nice attention in front desk, restaurant, reception bar and tepanyaki - food was

breakfast was wonderful

the snack bar is fantastic

experience with small kids wasn't ideal - food was so so, sea entrance is not good for toddlers

department is lacking 6/10 only 2 restaurants buffet for breakfast and dinner 5/10 japanese food only by reservation no poolside food service only drinks no

excellent breakfast

they had a breakfast and free internet

there did not seem to be any water in the pool bathroom for flushing of hand washing

the rooms staff and the pool

room looked at the pool would have preferred a better view

with a kitchen, comfy king size beds, a balcony, fresh water in the fridge, coffee, and parking

the hotel would suit travelers with a car well

f-street parking available)

we also appreciated the easy and free parking and the proximity to the airport

huge room , clean, comfy bed, beautiful little oasis with flowers, hamacs , pool, resto and the staff was very friendly i would definitely go back next

bed was comfortable breakfast was fantastic

website had pool on the photos

at the reception were very helpful, assisted me with luggage and with sending my clothes for laundry

great choice if you want to be near the airport, the room was clean and breakfast was

the included breakfast was

breakfast was absolutely wonderful.

location is perfect, staff was really nice and the kids club was great for my girls

restaurants were good for breakfast, lunch and dinner - open all day long

kids club activities were non-existent

location is perfect, staff was really nice and the kids club was great for my girls

the pools were big and nice

few times, but there has been some kind of weather issue causing larger waves than usual, so the kids never got in

enjoyed the breakfast almost every day of our stay

food was good, breakfast the best

pool was not vibing. more music and they close bar way too early.

our suite was spacious and we loved all of the little extras - borrowing a beach bag, sun loungers on the terrace

the pool is gorgeous

beautiful room

nature of resort equates to large availability for cabanas and pool chairs

also, make sure you do a day at the spa because i did a massage and a facial and it was amazing

the parking was an additional plus

the view was of a hospital parking lot

beds comfortable pool deck great on site parking ! great hotel well priced!

great restaurant across parking lot

free internet breakfast good room service supplied by adjacent hotel at reasonable prices parking prohibited in

breakfast included could be better.

free breakfast is adequate, but restaurant service available if you want a heartier meal

nice pool are overlookng golf course with lots of loungers

comfortable beds and pillows, excellent checkin, bar and restaurant service and complimentary breakfast was great

was no bar fridge in room and no cream or sugar or filter to use with the in-room coffee maker

good place to go with kids

had a conflict because only one person from the bar pool was refusing to refill drinks in our yeti cups

kids have a lot of fun and that is what matters the most

the snack bar i witnessed a man using his hands to pick out lettuce for his hamburger

pool bar open really late ... half of the day is almost over

the buffet (specifically breakfast) was great

area, neither in the rooms no real balcony in the standard rooms no freshly brewed coffee for breakfast (only instant

also, even the hotel is all inclusive, having a mini bar or fridge in the room would be great

pool music too loud

resort itself is massive, with two pools—one right by the beach with easy access and a snack bar open for lunch

breakfast in the restaurant was good every morning

i would have liked self-serve snacks by the pool

girl at the breakfast restaurant, i think her name is paola was always super rude and made every meal a

room was on top of the bar with shows every night

good gym

no room service no restaurante after 23.00 no place to buy water after 23.00 no servibar

pools

pool and swim up bar are great

good service frindly staff pool side service was good.

was nice having starbucks coffee at the lobby and the girl at the bar was incredibly nice

is not enough staff in the pools, in the bar and the venazu restaurant for breakfast, the service is slow

but this hotel literally had the best staff, reception, bar, restaurant, pool the list is endless

the decor , the details , the food , the fabulous breakfast buffet , the beach ....

pool and beach are great for kids

complete dream, so comfortable, amazing staff, beautiful adult pool overlooking the beach

very clean. close to airport. small but functional room. parking

booked one night here before meeting friends and this was a great find as it had free parking and free breakfast, plus a great location near the airport, walking distance to walmart &

the parking as well as the entrance to the hotel

easy to find and lots of parking

good parking and good location

the other side of the hotel has a view of the parking lot, not so nice

location, parking, easy access to the beach

our room was old/outdated and facing a parking lot: it always seems like when i book with booking

room service was lacking

hotel employee and his team at the bar on the beach were amazing

and couldn t be fixed during my stay so i couldn t call front office, room service or the spa for example

the staff was amazing, incredible attention at the pool and pool bar, the food was delicious at the adults only restaurant and breakfast restaurant

hacienda side said no children allowed, yet we still had to deal with some children at breakfast and the pool areas

and fresh food, then for in between snacks you could get sushi at the rooftop bar (w an infinity pool) and drip coffee/tea and fruit/cakes from a couple of smaller cafe kiosks

breakfast was probably the best meal of the day

it’s very beautiful hotel with amazing pool and garden

good location with free indoor parking. it does not have beach but the pool is great.

hotel access was limited if a car was bigger than what the parking garage could fit

its location and the friendly staff. the rooms are clean. the car parking is very safe.

we were a group so our car didn t enter to the parking cause it was a basement

clean and confortable, included parking and the free coffee and tea station in the hallway

we especially like the omelet bar, the pineapple and yogurt

there’s a lot activities for kids.

evening entertainment was appropriate for kids which we appreciated

they quickly remembered our names and our kids names and made sure we are comfortable

breakfast was the best meal of the day

del palmar offers a great location with free parking

the location and free parking.

a lot of options for food outside of the hotel and inside as well great beach and pool area, safe parking, most of the staff was super friendly the kitchen in the room had everything you need if

i asked to be moved from my original room overlooking the parking lot to a room with ocean view

suite was great, 2 beds full kitchen and balcony but view of parking lot on ground floor was not great or quiet

the pool is great

kitchen counter in need of good scrub with javex water which we did ourselves

we had air conditioning, a great location, beautiful pool and relaxed atmosphere

ce again depends on which building you get

the kitchen was so much better than the other rooms i had

there was parking on site in the parking garage which was very convenient

nothing really. parking was a little tight.

free parking space

weird free parking.

the parking spaces are small.

loved the coffee bar with speciality coffees etc

this hotel is lacking is a deep end pool, there’s multiple pools but all are only five feet deep

door guests would come in after 1 am and had young kids screaming at 2 am when we were trying to

activities from the pool foam party, to the lobby karoke made us feel like teenagers again

the mini bar in the room was always filled with goodies and lots of beverages

there are alot of options for entertainment such as board games, ping pong, volleyball and a kids club

* room service was great

ilaquiles) just for me every day

they have some dedicated space for kids and teens but wasn't advertised too much

not enough chairs around the pool

the pool that i was used to going to the heater didn't work

may be wrong but i have not seen any playground for the kids

the restaurant guy never went to take my order at the pool

if your looking to just kick back and relax at a hotel for your stay and enjoy the ocean and pool this is a great option

ocean proximity is wonderful. the kids love the numerous pools and i enjoy the jacuzzi.

plenty of shade for pools with easily accessible

they have staff working 24 hours to make sure everything is clean from the pool to the restaurants

at the end the guy gave us our two rooms near by the sea and with at least swimming pool view and sea view

breakfast buffet, the bedroom size, the bed quality and the spa service

pools were excellent - so relaxing

pool was great

no laundry

such a treat having a full kitchen should one decide to cook

there were some bits missing from the kitchen but provided upon request

there was a full kitchen and a large, balcony overlooking the pool area

food was excellent, bar servers were top notch both inside and out and the concierge people in the premium club were ok

spa prices were high and it was very loud until 3 am because of the acoustics of the hotel

very long line for breakfast buffet

it needs a bigger pool

the only thing that was missing for us was a play area for younger kids