my room was a little loud due to proximity the pool

breakfast buffet was killer

the food was underwhelming, and if you stay for only 1 night, you only get two meals (dinner and breakfast) since you check in after lunch ends

shout out to kaomi at the front desk for being kind and welcoming, and ivan out at the beach bar for mixing some mean margaritas

is also next to nothing to do during except sit at the pool or beach, good luck keeping your kids entertained

need to supply a few rubber mats around the pool area especially

the mini bar had 4 opened drinks still in there and hadn't been restocked

loved the yoga and fitness classes

maybe some type of waterfall in the bar pool to stand under with cool water to cool off would have been nice

the taco bar by the pool was great! love the set up of all the restaurants like a strip mall.

very big hotel. large pools, kids pool and adult only pool. bar everywhere and great service

cesar and lisbeth handled our situation service at the restaurant love the fresh-made tacos for breakfast and fish tacos for snack

the pool area looked like a waterpark full of kids

view was nice size of room was nice as well and staff that runs room service is very polite and

at the bars, at breakfast, in the restaurants and the cafe, all of them were amazing

capacity, so the only thing i would note is you need to get up early to reserve chairs by the pool

in 2023, the pool was very cloudy and the water fountains weren't working

and the last surprise is paid wifi

with a special compliment to ana our housekeeper who was meticulous, gracious and helpful, to the pool consierge, regee, who was fantastic, funny and wonderful with assisting us on finding poolside

the views were amazing, the spa was heavenly, and the beach was breathtaking

there is a gym and spa on the property

the kitchen was well equipped

kids were entertained

there is a gym and spa on the property

my elderly father had fallen ill and i asked for a late check out to have him rest a few hours longer before we left which was granted by the condo

grandchildren went there for kids club and loved every minute of it

the spa is exceptional

grandchildren went there for kids club and loved every minute of it

well, the kids wanted more sun

queue for breakfast could be better managed.

the lobby bar by the big banyan tree was absolutely beautiful and so comfortable

the snack bar was great as we arrived between lunch and supper

the kids liked the desserts

that there was an adult only pool and a variety of pools

we came here 15 years ago for our honeymoon and enjoyed it so much that we wanted to bring our kids

location, well equipped kitchen, great wifi and television options, good security, comfy

pool, views and location

the room was comfortable and our kitchen had everything we needed

the amenities need updating in the kitchen. pots, pans and cooking utensils.

it’s cozy, very nice garden, the area has a swimming pool, you have a blender on the kitchen and water for drinking

very clean , spacious room,quiet ,free parking

room was large- the bed was large and comfortable - parking was in front of the hotel and had a security guard all night - large balcony - the hotel

cleanliness, room with private pool

the waiter with the hat on the pool was very nice and attentive

to name a couple, felix, the pool concierge, and jorge, a waiter at the pool and lemongrass restaurant, were outstanding

was left extremely disappointed as i booked this at the time because a free round of golf was advertised

liked they had different pools: active noisy one, quiet adult only one and kids pool

good for kids.

liked they had different pools: active noisy one, quiet adult only one and kids pool

food at breakfast buffet was luke warm at best-the only hot items were if you had an omelet or eggs

the pool at the property is nice and relaxing and the snacks bar by the pool was an added plus

really liked the pool and the owners and the staff

awesome pool area and patio, good air conditioning

the spa day. the employees in the spa.

24 hour all-inclusive room service. everyone was ridiculously nice and happy to help us.

the room service box was dirty and broken because it didn't close

we were a family of 4 (kids 9 (-) i don't think the evening entertainment was anything to write home about, but the families and kids seemed to like the performances (-) it was also a holiday and there were more kids than we care to be

- i asked for room service at 11pm and the response was that this request is with an extra charge

piaf (adult only) was our favorite restaurant, and lucca was second with kids (+) kids club was exceptional, rooms were clean, spectacular staff, gorgeous pool, loved the beach (-) out of 4 restaurants, 3 restaurants accepted kids under 12

the only adult pool is an oversized hot tub that is too hot to spend much time in on warm days

best pool service of any all-inclusive

kids club was exceptional, rooms were clean, spectacular staff, gorgeous pool, loved the beach being so kid friendly

yeah, they r breakfast it was good i like it everything you guys

clean. large pool

was nice that the pool with the waterslide was in the back and all the screaming kids weren’t in the main pool the

patio doors to pool + ocean. easy walk to all markets, restaraunts + entertaiment

the infinity pool was nice. our room was spacious with a beautiful view.

the location was fabulous. lovely swimming pool and very comfortable chairs.

facilities very clean. pool was amazing! the room was big with excellent view from balcony.

music and activities/announcements at the pool were kind of loud – honestly would prefer just silence or quieter music

breakfast and dinner main buffet meals were only adequate at best and the buffet seating was

breakfast buffet in the morning (which is included in this rate) was plentiful and there was a very

breakfast buffet was good

lovely beach, great pool and very nice room

front clean relaxing staff was amazing bar area was so fun gracias carlitos y las muchachas

the pool bar served great tasting and reasonably priced food and drinks

staging for a tropical vacation: towering palms, lush foliage, views, pretty pool, outdoor bar and restaurant, beachfront

location beach , pool , swim up bar , great food , the rooms are so big

staff was super friendly, hotel amenities (ie bar restaurant) good. well kept faciltitles

gorgeous rooms; layout,pool

was small and intimate only 13 rooms the swimming pool was so clean and water was cold not sickeningly warm

2 bulldozers ran morning to night making a breakwater for the property; impossible to sit by pool or have a meal without smell of diesel & sound

the pool was also lovely

staff, very clean, great view from pool/adjoining dining tables rooms great, comfortable

no problem or issue with parking a car

our room with a garden view actually was a parking lot view

a ground floor unit in cobo building, the patio looked over the parking lot

no balcony and a view of a parking

we booked last minute and sadly only had a parking lot view.

the pool was cold

swimming pool

pool is huge with an outside restaurant where breakfast service was held

the pool was clean. food was good. cleaning ladies were super nice.

the 3 days i was there someone was alway vacuuming the massive pool

was perfect for us- clean, parking, quite, hotel restaurant made great mojito s and really good food

we have a view over the staff entrance and the parking garage next door

negatve but a couple of comments: the swimming pool is too small, but not a deal breaker for me

bigger pool, but that is just dreamland

small pool warm pool was a bonus

overall, this noise made being anywhere near the beach, beach bar and snack bar extremely irritating

i would have enjoyed some more protein with my breakfast such as ham or bacon.

amazing breakfast included

the music from the beach bar was way too loud, and very unnecessary to be that loud.

too much loud rap music at the pool

breakfast was good, just wish they fixed sausage or bacon sometime, it was just ham everyday

rooms and gym

lobby area and bar area was comfortable and clean breakfast in the morning was excellent

breakfast was awesome, it was the best i have ever seen in any hotel so far

clean, very comfortable, nice staff. breakfast has many options, late check out time, nice pool.

we didn't realize that there was a separate pool with lounge chairs at the back - we went to the splash park by mistake to read and relax and

breakfast was included, my daughter and i only went the first morning

a great vacation spot if u have kids my daughter loves everything about it

the boat in the kids pool is falling apart and the whole park is in desperate need of investment

there is a pool and breakfast included - good value for money

able to find room around the pool with few people arriving early to save a spot and not use until much later

even the adult only pool was accepting kids because it was the only one opened

the bed was very comfortable, big room and the pool and snack bar were perfect

same restaurant for breakfast and dinner and a beach bar open for lunch

the food at the adult bar was probably the best part for me

very nice room - very nice attention in front desk, restaurant, reception bar and tepanyaki - food was

breakfast was wonderful

the snack bar is fantastic

experience with small kids wasn't ideal - food was so so, sea entrance is not good for toddlers

department is lacking 6/10 only 2 restaurants buffet for breakfast and dinner 5/10 japanese food only by reservation no poolside food service only drinks no

excellent breakfast

they had a breakfast and free internet

there did not seem to be any water in the pool bathroom for flushing of hand washing

the rooms staff and the pool

room looked at the pool would have preferred a better view

with a kitchen, comfy king size beds, a balcony, fresh water in the fridge, coffee, and parking

the hotel would suit travelers with a car well

f-street parking available)

we also appreciated the easy and free parking and the proximity to the airport

huge room , clean, comfy bed, beautiful little oasis with flowers, hamacs , pool, resto and the staff was very friendly i would definitely go back next

i really liked the fact i can have a double room with 2 bathrooms for me and my kids.

the water needs to be pumped at a much greater volume from the inner pool to the ocean pool to prevent all the junk from collating at the beginning of the river

i really liked the fact i can have a double room with 2 bathrooms for me and my kids.

often no dry towels at the pool

kids club activities were non-existent

no pool and a bit noisy the coffee was really bad.

the breakfast is delicious, beds comfortable, and hotel concept very cool

no bar or pool or anything in walking distance

bed was comfortable breakfast was fantastic

great choice if you want to be near the airport, the room was clean and breakfast was

the pools were big and nice

few times, but there has been some kind of weather issue causing larger waves than usual, so the kids never got in

enjoyed the breakfast almost every day of our stay

food was good, breakfast the best

pool was not vibing. more music and they close bar way too early.

our suite was spacious and we loved all of the little extras - borrowing a beach bag, sun loungers on the terrace

the pool is gorgeous

beautiful room

nature of resort equates to large availability for cabanas and pool chairs

also, make sure you do a day at the spa because i did a massage and a facial and it was amazing

the parking was an additional plus

the view was of a hospital parking lot

beds comfortable pool deck great on site parking ! great hotel well priced!

great restaurant across parking lot

free internet breakfast good room service supplied by adjacent hotel at reasonable prices parking prohibited in

breakfast included could be better.

free breakfast is adequate, but restaurant service available if you want a heartier meal

nice pool are overlookng golf course with lots of loungers

comfortable beds and pillows, excellent checkin, bar and restaurant service and complimentary breakfast was great

was no bar fridge in room and no cream or sugar or filter to use with the in-room coffee maker

good place to go with kids

had a conflict because only one person from the bar pool was refusing to refill drinks in our yeti cups

kids have a lot of fun and that is what matters the most

the snack bar i witnessed a man using his hands to pick out lettuce for his hamburger

pool bar open really late ... half of the day is almost over

the buffet (specifically breakfast) was great

area, neither in the rooms no real balcony in the standard rooms no freshly brewed coffee for breakfast (only instant

also, even the hotel is all inclusive, having a mini bar or fridge in the room would be great

pool music too loud

resort itself is massive, with two pools—one right by the beach with easy access and a snack bar open for lunch

from 3 to 4 pm they have happy hour at the pool bar where a selection of drinks is priced two for one

pools

it was very nice. the margaritas at the bar were delicious

was nice having starbucks coffee at the lobby and the girl at the bar was incredibly nice

was good at the swim up bar where they have a wood-burning oven, but the pizza we ordered for room service was not all that great and the cheesecake was bad & not what was expected for new york

quality of the food in a la carte restaurants was good excellent breakfast

breakfast is top notch, buffet you have a bit of everything highly recommend

good gym

room was on top of the bar with shows every night

-: the spa is very very

very clean. close to airport. small but functional room. parking

with a fun restaurant across the parking lot

good parking and good location

easy to find and lots of parking

booked one night here before meeting friends and this was a great find as it had free parking and free breakfast, plus a great location near the airport, walking distance to walmart &

the other side of the hotel has a view of the parking lot, not so nice

been making it a priority to hire highly trained staff and improve their amenities, restaurants, spa services, etc

many other hotel resorts, the music is played too loud around the pool

also add, great gym facilities new and plenty of choices for my daily workout

beautiful rooms, beach, pool

pool and beach are great for kids

location, parking, easy access to the beach

our room was old/outdated and facing a parking lot: it always seems like when i book with booking

room service was lacking

hotel employee and his team at the bar on the beach were amazing

and couldn t be fixed during my stay so i couldn t call front office, room service or the spa for example

the staff was amazing, incredible attention at the pool and pool bar, the food was delicious at the adults only restaurant and breakfast restaurant

hacienda side said no children allowed, yet we still had to deal with some children at breakfast and the pool areas

and fresh food, then for in between snacks you could get sushi at the rooftop bar (w an infinity pool) and drip coffee/tea and fruit/cakes from a couple of smaller cafe kiosks

breakfast was probably the best meal of the day

it’s very beautiful hotel with amazing pool and garden

good location with free indoor parking. it does not have beach but the pool is great.

hotel access was limited if a car was bigger than what the parking garage could fit

its location and the friendly staff. the rooms are clean. the car parking is very safe.

we were a group so our car didn t enter to the parking cause it was a basement

clean and confortable, included parking and the free coffee and tea station in the hallway

we especially like the omelet bar, the pineapple and yogurt

there’s a lot activities for kids.

evening entertainment was appropriate for kids which we appreciated

they quickly remembered our names and our kids names and made sure we are comfortable

breakfast was the best meal of the day

del palmar offers a great location with free parking

the location and free parking.

a lot of options for food outside of the hotel and inside as well great beach and pool area, safe parking, most of the staff was super friendly the kitchen in the room had everything you need if

i asked to be moved from my original room overlooking the parking lot to a room with ocean view

suite was great, 2 beds full kitchen and balcony but view of parking lot on ground floor was not great or quiet

the pool is great

kitchen counter in need of good scrub with javex water which we did ourselves

we had air conditioning, a great location, beautiful pool and relaxed atmosphere

ce again depends on which building you get

the kitchen was so much better than the other rooms i had

there was parking on site in the parking garage which was very convenient

nothing really. parking was a little tight.

free parking space

weird free parking.

the parking spaces are small.

loved the coffee bar with speciality coffees etc

this hotel is lacking is a deep end pool, there’s multiple pools but all are only five feet deep

door guests would come in after 1 am and had young kids screaming at 2 am when we were trying to

activities from the pool foam party, to the lobby karoke made us feel like teenagers again

the mini bar in the room was always filled with goodies and lots of beverages

there are alot of options for entertainment such as board games, ping pong, volleyball and a kids club

* room service was great

ilaquiles) just for me every day

they have some dedicated space for kids and teens but wasn't advertised too much

not enough chairs around the pool

the pool that i was used to going to the heater didn't work

may be wrong but i have not seen any playground for the kids

the restaurant guy never went to take my order at the pool

if your looking to just kick back and relax at a hotel for your stay and enjoy the ocean and pool this is a great option

ocean proximity is wonderful. the kids love the numerous pools and i enjoy the jacuzzi.

the pool was great! and the suite was everything we needed!

pool was great

air conditioning unit was not working and the door to the laundry area had a broken latch and would not stay closed

the laundry room tap had no top, so there was nothing to grip to turn it on

pool tiles are starting to fall off.

there were too many private events that closed sections of the pool down all day.

had an amazing swim out room into a private pool shared with only 4 other rooms

resort was clean, the staff was friendly, the food was great and the kids club was a highlight for my girls (8 and 6)

the spa was very overpriced

breakfast buffet was great.

if you aren’t in the hyatt premiere you can’t go to the premiere pool on the top floor, so you have one lap pool which is fine but i didn’t think it reflected the

i love how there is an adults only side and family/kid side, so you can accommodate both

breakfast was excellent at the market cafe restaurant on the 6th floor, the staff attention and

breakfast buffet, the bedroom size, the bed quality and the spa service

as far as the pool service at the 6th floor we would like to congratulate gilberto his service was excellent