i would love to go back but, i won't because of the pet fee

adjacent restaurant and bar was pretty good and had good deals almost every night of the week

old and bland, but with an amazing family-based staff, and a bar to die for

nice have an restaurant, bar and outside deck attached

the staff was very friendly.the room was great. the pool was fantastic after our long drive.

breakfast had a lot of choices

breakfast with such a large selection

the golf view.

staff was very friendly and helpful. breakfast was delicious and convenient.

it was nice and clean and the breakfast bar was good

the carpets were not very clean and the gym carpets were terrible

only issue was the gym was very small with few machines

breakfast bar was really awesome!!! really!!!

the gym also had a stench and old , not working well equipment

another sign that if you choose early check in or out, the hotel will charge you by the hour

free breakfast and friendly staff

i was at a golf tournament + turned off my phone for the time that we were at the course

the pool was very chilly so we weren't able to enjoy it.

the room and the pool was good and the food

the pool and hot tub were very nice as well

breakfast was great

only complaint was the pool wasn’t available

breakfast and the coffee were very good as well

an excellent home style hot breakfast with fresh fruit

they accommodated my stay, the bests were great also the breakfast i will definitely stay again!

my daughter enjoyed the pool

pool had to much chlorine in it.. the smell is still on my clothes after washing three times

pool was cloudy and hot tub not open

it was quite, good location. the breakfast was very good.

the fellow in charge of breakfast has been there as long as i can remember and is awesome!

clean, friendly staff, price, amazing breakfast, everything!!

we had asked for late check out when booking on line

this morning when i checked out, 2 housekeepers were hauling a large bin of laundry up the stairs, clearly struggling and sweating and swearing loudly

showed emergency exits; but it did not show how to navigate interior hallways to get to lobby & breakfast area

minor issue with the limited amount of parking close to the rooms

location, parking, staff, easy in easy out,

however there were 6 other signs on post in the parking lot directing us to a different entrance

ample parking

i slept well and felt safe in the parking lot late at night when i checked in

enjoyed the breakfast, bath, peace

breakfast immaculate (healthy choices cold and delicious )

cant wait for continental breakfast to return

coffee was much to strong but the rest of the breakfast was very good.

out a great hotel safe and clean and not loud staff was nice and helpful clean rooms and great breakfast

much smaller pet fee

tub and pool water are the clearest i

was rather high kids birthday party in hot tub should have been for adult use only, not a lot of

fitness room was poorly equipped

clean , comfortable and a great breakfast in the morning

breakfast area not clean when guests were eating, and all food finished by 8am

very comfortable bed, my kids enjoyed the pool and we all enjoyed the snacks.

the fairfield is more modern and cleaner, the wifi is more reliable, and the gym and pool are nice to have

the fairfield is more modern and cleaner, the wifi is more reliable, and the gym and pool are nice to have

the breakfast was wonderful-juice, coffee, tea, oatmeal, cold cereal, fresh fruit, two egg dishes,

they even had parking lot plowed and created access to snowed in vehicles by snow blowing between cars

parking lot kind of far away from entrance.

room had bad view ... overlooking parking lot

in the parking lot

and quiet and very good parking

the rooms were very clean and comfortable, the stafff was friendly, and the breakfast was good!

continental breakfast had great variety

location, quiet, great breakfast with a fridge we could grab something and go past the breakfast times (we are late

breakfast

breakfast was good and just enough

they are also open for breakfast

spa tube

great price and great location for the lake and the casino

to staffing issues, there was not much breakfast

this was the closest place to stay to the casino. it was comfy enough. very large room, nice!

the kids enjoyed the pool

the staff. the location. the pool.

the indoor pool

the pool and hot tub are wonderful and they have guests reserve times so it feels very safe (kinda wish

enjoyed the spa and pool area

the pool and hot tub were excellent

sure enjoyed the fridge and microwave in our room lots of hot water in our very nice bathroom breakfast was

breakfast options are decent

were extremely friendly and helpful, the breakfast was very good, all the equipment worked in the fitness center

temp of pool .... too cold

good location, good parking

rooms are a joke spraying fabrazeez did not cover up the smoke smell cigarette butts covered the parking lot shady characters hanging

location and size of rooms and parking.

ry dirty and soiled), there were two large trash bags in our parking spot for room 13, the room smelled like an ashtray with some kind of air freshener to try

it had been used a hundred times

machines on site so i had to go back upstairs grab my keys and leave even though me and my kids just wanted to grab a piece of candy and lay down and watch a movie

although there was a pool inside, we did not use - next time though

the kids had a great time in the pool and picking out snacks at the snack bar

rooms were clean, the pool area and gym area was clean, hallways clean, anything i needed, they sent up with no problem

friendly staff, great breakfast options, pool was nice, room was clean and above what i expected

a friday night the bar closed very early which is a main reason we stayed there, so we didnt have to leave

convenient location . like the fact that it has a restaurant and bar on the property

the bar staff. we ate there. didnt have good customer service experience

great location, nice atrium, pool, and fitness center.

the location was great. the bar was great. the accommodations were fantastic. had a great time.

this hotel has two bedroom suites with a full kitchen that was perfect for our family.

staff was super nice. pool was clean. breakfast was good. great stay for an affordable price.

pool was way too cold

location good didn't eat breakfast

nice pool too

they have thought of everything; it’s basically your own little apartment with substantial kitchen and lots of workspaces

breakfast is amazing, the staff was extremely polite and the amenities were impressive

we didn't use the in-room kitchen (see photo) on our overnight stay,

a pool, gym, laundry & seating areas, parking

there was also a free, yes free, washer and dryer in the hotel lobby gym

we could have 2 beds, had to sleep kids on the floor but made the best of it because they were all sold out

my son mentioned some of the gym equipment/exercises machines were out not working

the beds are very uncomfortable. the gym had broken equipment. breakfast was cold food only.

coffee was hot and delicious and my kids loved the make your own waffles

kids were very disappointed

i enjoyed the décor, the lobby and bar area were spacious and well appointed

gym was too small!!

facility, nice pool, highest-end life fitness machines in the gym, and a breakfast that was swoon-worthy

we stayed on a sunday night and the bar was closed which was disappointing.

some furnitures are outdated plus gym need for equipments

at the hotel there was again no information in the room concerning spa facilities nor meal times

location, free parking, bar and restaurant were great

staff was amazing, the spa experience was amazing!

i did not use the spa, but have heard from locals the spa staff is unfriendly and the services are overpriced

excellent spa facilities

gym was great, breakfast had a lot of choices

i love how they have the swimming pool and a gym in the hotel

the gym was very sparse.

the gym was well appointed the location was very easy to get to

upon arrival in that room, there was dirty laundry hanging from the shower pipe, so, upon notifying the front desk of this encounter, the desk

nice pool

clean, comfortable room and bed. warm pool for the kids. cute courtyard to hangout in.

the sliding glass door did not lock & the security bar was not placed to keep the room secure prior to me entering

the lobby, bar, rooms, starbucks coffee, the pool

out couch in our suite was comfortable to sit on but could feel the bar when i slept so mattress could have been better

the pool!

2 adults and 3 kids

pool breakfast gym location

smile and cheerful attitude, making us feel so welcome (even with a group of sleepy college kids)

didn’t go away hungry from the breakfast

not easy to get out of the parking lot due to the location

front counter help was fast and courteous. nice location, easy parking.

parking right outside your door,clean, quiet, nice area to find supper you could

first floor. easy walk in from parking spot.

parking right outside of the room was so

breakfast could have been better and also the gym

nothing for kids to do on property, no games room

staff were very helpful and friendly, a little ‘library’ shelf had books to borrow - our kids loved being able to choose a bedtime story each night

no pool or extras for kids .

free ev charging

we also booked the saunas at the spa

spa and rose tavern

even on a rainy day, there was a ton of games to play in the library bar and enjoy a delicious cocktail

had breakfast and dinner at the rose tavern but was not to my satisfaction

the hotel was gorgeous and clean. the pool and restaurants were nice but pricey for what it was

the pool and fitness room.

location, clean, gym

pool was stocked with plenty of towels. gym actually had weights! front desk was super friendly

also offer shuttle service

staff and helpful shuttle service to university of rochester athletic facilities - gym

they helped me figure out the laundry room

very comfortable and good breakfast

food was fresh and presented well. continental breakfast.

clean, has a decent breakfast, convenient.

my husband was in the hospital and needed a place to sleep and do laundry

extremely clean, away from the road so it’s quiet, lots of variety at breakfast, friendly

breakfast was great, lots of choices. helpful staff.

also liked the free breakfast buffet

the fitness and pool area very nice

don’t know her name but it wasn’t notated we had a late check out and she ensured my daughter could sleep without being disturbed

could not assess room service for breakfast in bed. did not have room service on sundays

it was great, my kids had their own room on my daughters birthday

lack of kitchen utensils

the breakfast was delicious each day and very filling

breakfast could taste a bit better and be a little quicker to restock.

gym, good breakfast, very nice and helpful staff, plenty of parking, clean and comfy bed, large

rooms are very clean. breakfast was good too!

the breakfast, the service of staff, the cleanliness of the room

beds are very comfortable, rooms are spacious, breakfast is good, and if you have too much luggage to walk across the street to the airport, there

staff was very helpful and breakfast was great

great facilities including gym, laundry and nice breakfast

everyone was very pleasant, the room was clean and comfortable, and we enjoyed breakfast

location, clean room, comfortable beds, very nice breakfast

breakfast was so good, gym was great, laundry was awesome,

breakfast, location and how comfortable beds are.

pool was great for the kids and the fire pit

clean, pool, outdoor seating area! mini bar at front desk

we loved that there was a pool, market and starbucks available!

pool more than compensated for this missing piece of exercise equipment

had kids knocking on my door first 2 hours

ran out of coffee at breakfast

excellent breakfast the next day

i had fun its was my 3rd oldest 13th birthday and he really loves the warm pool.

also it was nice to be able to use pool, hot tub, and gym

we didn’t have time to use the pool but it looked very nice

hotel had security guard walkin the halls stains on the sheets kids didn’t like it made them sleep on top of the covers it was disgusting i will not be

hotel filthy, kids unattended to,debris all over, no elevators,smells of drugs,on-going party

like the fact that they don’t have no policy saying if your kids spill milk on sheets that they will keep your deposit

didn’t like how they kicked me and my kids out for a pee stain and knew we were homeless and knew i had to be to work at 1

they do have vending machine and a laundry site able for use

to cmac, so if you are staying the night to see a show, you can walk and save on the hassle of parking or uber

good parking and remodeled

parking area and the staff seemed a bit cut and dry, not very friendly also not rude but very bland

parking right in front of room

parking in the back

parking was limited at the property but had plenty of street parking.

clean and comfy room with no problem parking

private parking behind residence

has off street parking

enjoyed the neighborhood and off street parking

best of all—the rooftop bar (hatties) with *amazing* sunset view over rochester

comfortable rooms, a wonderful, friendly staff and a fantastic restaurant, char, with a cool bar and comfy booths

room was very clean and good size, bar and restaurant were quite good, and the location was perfect for walking to museums and

nice little pool with windows & sunlight + good gym equipment (though a bit packed/small) —used them both

great gym with well maintained equipment and rowing machine.

free shuttle to our event

staff was great from check in to coffee/ bar

it was clean and beautiful and the staff were amazing! loved the bar area!

modern, comfy bed, bar in lobby

there is a bar downstairs

parking lot was in a weird spot and hard to figure out how to get into it when they have the valet

it was centrally located, had onsite free parking in the mid of downtown

full time security for the parking lot, excellent interior, charming room that made my wife gasp

plenty of parking and easy access in and out of the building

favorite location close to spot s cafe), room was big with

rking is in the back)

was a little bit hard to find the parking lot and main entrance

a sign saying which door to use would've also been nice, as we tried the door closest to the parking lot first before realizing the door was to the left up the stairs

parking was a little rough because it seems like it was busy that weekend, but it was in a parking

parking was adjacent to to the property

excellent stay! the breakfast is great.

the gym was closed. there was hair on my towel(s) and wash rags.

breakfast is basic cereal, muffins/toast, waffles, juice, milk, and yogurt but it met my needs

the property advertised free access to the gym however it was not available to use

little gym was cute and it’s next door to a gas station- they have many car charging

pool was a little chilly, but it was okay.

suite had a kitchenette that had everything you would need, the room and bathroom were clean, and the pool was

good tv. good sofa. good amount of towels. good kitchen and supplies

were big beds were comfy the pool was just the right temperature and breakfast was

the lady filling breakfast was rude

pool and fitness center were

they have breakfast by the way

pool and fitness center were not open but still paid the same price for the room as if all the amenities

the fitness room had no extra towels and requested that we clean off the equipment after use, but there

free breakfast was great

from check in to breakfast

parking was good. gym, pool, and breakfast were included.

staff were so friendly and the breakfast was great

staff, breakfast, room was clean and comfy.

the kids loved the pool

large variety of breakfast foods

the pool was open, the hot tub was closed our first day, but was fixed by the 2nd day

just with it being during covid pandemic couldn't use all the facilities gym pool etc.

like that you have a pool, fitness room, offer complimentary breakfast and the workers were

included breakfast was surprisingly good

people that was over use was fighting in going at it to like 4 in the morning in it woke my kids up out there sleep they could not go back to

love the pool area,

kids came in to use the pool and they were out of control

the pool and the hot tub.

breakfast

breakfast was good but closing it by 9am was a shame as we had to rush for breakfast before it

comfy beds and great location! friendly staff and great breakfast

courteous staff, clean, and great breakfast.

are like a studio , loved the kitchen in room and the sofa bed

it was great there was an indoor pool for the kids to swim in.

the outside was one big unused parking lot

clean, modern, safe, plenty of parking even when busy

way to parking lot if handicap spaces are all full

the stairway to the back parking lot was dirty and covered with cigarette butts

location to highway and shopping. free parking on-site. pleasant staff.

hidden pet fee

staff weren't on the same page for the pool policy didn't like that..

hotel had pool n gym

kids were mostly unsupervised even though there were adults there

the breakfast was great