the pool was clean and they keep their animals under really good conditions

no bar or food service after 3pm

could use food and a bar on the property . would have loved a cocktail by the pool.

good but its better if we have more alternative for breakfast and maybe a little coffee shop and bar open for more time at the night

there was no bar and they was giving a special service to a group of people that were staying there

good location, breakfast options really good, free parking, friendly staff, free internet.

parking limited

ilumination in the parking lot should be more bright other tha that everything good

they helped us with all the luggage and service from the parking to the room before, during and after check in and check out

fast check in, very clean room, welcoming staff. the room amenities, free parking.

coffee machine cups tv blow dryer the hotel grounds are spectacular you can hike trail the pool is clean even a jacuzzi kiddy pool for the kids you can connect with nature nice quiet

pool was immaculate

loved that it was dog friendly . awesome pool .

the pool awesome

place is beautiful my kids had a wonderful time peaceful the staff was excellent and their rooms were very clean

pool was clean

waking up to the beautiful view and wonderful breakfast.

pool was great the location was also great the owners were very nice & kind it was a very relaxing

great breakfast

loved hacienda tres casitas. the breakfast was always good and hot. the service was excellent.

the hotel accomadated our early check in and allowed us to enjoy the facilities while we waited for our room

the bar inside the pool was closed

room furniture outdated. scratched and old. no towel service available for gym.

loved the view, the hotel was beautiful, and the pool with the ocean behind was a dream

used the gym and all the machines need to be replaced, upgraded; but the gym was clean; needs new equipment

views were amazing, staff was very helpful, pool was 24 hours. breakfast was good.

breakfast excellent. housekeeping robles exceptional.

pool and bar and especially ocean view

location service cleanliness pool

i love the new cool area that is , the wonderful swim up bar and everything they did was nice

the bed and room was excellent! the pool i will have to check out next time!

everything was good especially the pool

my kids enjoy pool

pleasant staff pool overall relaxing if that's what your looking for

no restaurant and bar or amenities like shown on advertisement

location view facilities pool

the pool is right outside of the door and well maintained, refreshing and beautiful

there is a nice pool overlooking the ocean

the pool was pampered twice a day

the bar had everything and the drinks were amazing

i like the pool area.

the bedroom was too hot comparado to the living room and kitchen

we miss the outdoor kitchen.

could need for a great beach stay is provided (access to bbq grill, beach towels, lounge chairs, kitchenettes, etc

rooms are spacious and provide from fridge and microwave up to complete kitchen (depending on booked room type)

we appreciated the kitchen amenities

parking was challenging, especially on the weekend nights

also has security for parking which was a huge plus

my room view was the parking lot

parking too busy.

huge bedrooms, free parking and welcoming staff

parking is convenient

wasn t great that coming from the parking lot into the main entrance of the lobby you have to walk past a whole section at least the

the pool, beach, and staff were wonderful, the location was perfect, and there was plenty of parking available

huge parking

and i believe the walk to downtown rincon was just 1/2 mile

direct access to beach and walking distance to other facilities like pool, restaurants.

kitchenette - i didn't use and would have not since it wasn't as clean as the other areas

there was a separate little kitchen & shower & sink were separated from toilet & another sink

many mosquitoes, housekeeping was not done automatically and the kitchen stove was not working

shared kitchen with microwave and dishes was nice so didn’t have to eat all meals out

it was in the ground floor right in the communal kitchen, so very noisy especially in the mornings

hotel need updates many things in kitchen area and bathroom

ocean view. spacious 2 bedroom with kitchen and balcony.

no kitchen

the rooms have a little kitchen so you can bring your own coffee, water, and snacks

no kitchen drying cloths. spare towels please. beach/hottub towels.

a lot of stairs and limited parking but overall it worked well during my stay.

of the parking locations, back parking can be a hardship for the older guest and the light in was very

lots of stair climbing, sloped parking lot

lots of parking space and microwave and small refrigerator in rooms

the parking lot.

the swimming pool did not look clean .

beach, and we thought that was going to be a regular hotel room but it was an apartment with full kitchen, living room and terrace

dining room for six people, living room with flat screen, sofa convertible to sofa bed, laundry area with full size washing machine and dryer, fully equipped kitchen with microwave, oven,

everything even though the seimming pool was being renovated.

the private beach for the resort was easily accessible to the one swimming pool

the bedroom was large and comfortable, a few steps to the pool and the restaurant the next day had a good breakfast with reasonably priced items

really didn't expect anything other than a place to stay, but the room was right in front of the pool

the breakfast and location were perfect. the bar was nice. drinks were not particularly strong.

and tidy; even the paint job on the property was obviously professionally done, the pool and bar area sealed the deal with the ambiance and the food: we ate dinner (churrasco w piña colada

literally walked out our door and onto the beach for a morning surf sesh and then relaxed in the pool afterwards

the location is a short drive to interesting spots for either fine dining or local bar food, and a short walk to glorious beaches (ask how to get to the park trail that parallels

they had pool tables and a pool area where you can bbq and it is very close to el poblado

:) the room is fine, had all the necessary furniture, wifi was fast, staff helpful, plenty of parking space, close to bars, restaurants and beach

no handicap parking..vending machines broken..security latch broken at room door

parking was terrible

parking was so open to the street,i recommend a control access for security purpose

i like that it had parking in front of the facility and the pool was steps from the building.

clean room and nice pool.

comfy rooms, nice pool, great food, good service

was dissapointing that the bar and restaurant were closed because of the pandemia

room was a little noisy and near the restaurant bar so there was people too loud too late.

everything!!! location,facilities, bar and restaurant.

have tompools , but not laundry , so what will you do with tje wet clothes after you go in to the poll

the live music is in the casino, instead of in a place where the whole family can sit and listen to it

laundry room or laundry service

second pool was dirty

breakfast was good.. but should put more options. same in the restaurants menu.

it also has laundry

pool! hammocks!

coin laundry available was very helpful since we were doing many different activities in, and around the

perfect location and staff was amazing !!! pool was amazing and rooms as well

gorgeous pool area and clean and comfy room

really beautiful place with large garden, swimming pool and amazing lagoon!

loved the pool and the room was comfortable and clean

nice location, great pool

many families but they all left the pool area and it was so quiet by 10pm

the pool breakfast was great and the service was great thank you luis collazo

pool was nice, free small breakfast, free parking, comfy bed, cold ac.

was not close to the beach / staff not that informative / staff not around / breakfast is not from the hotel, itself / you’re given a card so that you would have to leave the

pool was nice, free small breakfast, free parking, comfy bed, cold ac.

breakfast was fresh prepared in a mobile location directly in parking lot of hotel

no functioning swimming pool

pool closes too early-at 7:00 pm

the tv did not work the pool was dirty, i think it was closed they do not supply beach towels if i need it towels i had to

pool was excellent. rooms were clean.

pool was unhealthily dirty

nice pool. good a/c. good food next door

they had a laundry, but a very old and rusty

sadly because of the corona virus i wasn't able to enjoy the pool much :(

pool was gorgeous and would go again if possible

a bar and snack in the pool area

location next to the beach, lot of restaurants around the hotel, parking available on site, and ac works great

free parking

parking

the smell in the parking lot was just horrible

good parking, great air conditioning, the mattress and the pillows were great

on a shallow water beach, with gardens and pool and bar area both wet and dry

best boutique hotel in the area, with an amazing services, spa, tennis courts, scuba diving, kids activities and beautiful areas to enjoy great time with family

), there were no staff serving drinks or food in the beach/pool area

also, i wasn't notified that my kids breakfast were not included, i had to pay $44 per day for my kids breakfast that

not offer us assistance with luggage, give any information about the hotel, food and beverage, spa fitness etc etc

parking kinda sucks but its a nice quite area

parking facilities are not good

it doesn't have its own parking, but you can park at the convention center, which is just a few minutes walking distance,

there is no parking space for customers we have to park far and move the car to the front of the hotel when

no parking

that you need to use plastic cups at the pool.

location, cleanness, pool, room

the pool was cool but so refreshing

the pool is beautiful and well maintained

the pool is really nice and deep

i was hungry and the staff opened the snack bar to accompany my 83 yr old mom and

the bar restaurant was close i stay there year back and the bar was great to bad it was close this

cleanliness, friendly staff, great location, super for families, fun activies and pool on site!!

next to the beach, excellent pool and pool table.

are very clean, a/c is cold, pool is great, hot water, security and private access to the combate beach