pool was unhealthily dirty

they don't provide any towels for the pool or beach

pool was dirty and always closed

no functioning swimming pool

the best is the location the pool and the parking

:) the room is fine, had all the necessary furniture, wifi was fast, staff helpful, plenty of parking space, close to bars, restaurants and beach

parking was so open to the street,i recommend a control access for security purpose

first class service, clean and parking space

but if i were to point something out, maybe the parking area

the location, the swimmimg pool and that there is parking.

they had pool tables and a pool area where you can bbq and it is very close to el poblado

next to the beach, excellent pool and pool table.

peaceful, access to all commodities (pool, beach, continental breakfast, restaurants within walking distance)

i was hungry and the staff opened the snack bar to accompany my 83 yr old mom and

pool hours

great to have a pool and walking distance to beach

i also liked how they provided breakfast so we didn’t have to stress at all about finding a location for it

breakfast was beautiful and delicious

couple of small things were broken, no bubbles working in the jacuzzi, shower by the pool did not have a handle to turn on

great breakfast

breakfast was the same each morning but, you have a few options

the restaurant and bar has been closed for sometime

no restaurant and bar or amenities like shown on advertisement

i was told that the restaurant and bar was closed due to remodeling that was after i asked of course very poor condition of the

the covid-19 pandemic hasn't helped either this whole area used to have a vibrant restaurant and bar culture and it seems like most of it is shut down or has limited hours

the hotel holds a bar on the ground floor that works until 4am with ridiculously loud music, drunk people and drugs

rooms, poolside, customer service, hammocks, overall facilities and secure parking

not much parking

parking too small and parking exit too narrow. noisy during 2nd day of stay.

wifi was not the greatest & small parking lot

little difficult to reach

the center of town, lots of restaurants nearby, good room, pool area was nice

is very clean, cute pool between the rooms, close distance from restaurant and bakery for breakfast, the little

perfect location and staff was amazing !!! pool was amazing and rooms as well

personal very friendly and kind. beautiful pool facility and very clean

pool! hammocks!

the hotel is very clean from parking to room

good location, breakfast options really good, free parking, friendly staff, free internet.

they helped us with all the luggage and service from the parking to the room before, during and after check in and check out

parking limited

ilumination in the parking lot should be more bright other tha that everything good

great colonial ambience at a real hacienda with a pool, good breakfast, clean room.

good but its better if we have more alternative for breakfast and maybe a little coffee shop and bar open for more time at the night

fresh air, up in the mountains, with a pool, and . beautiful view, what's not to like.

best location for relaxing. nice pool! good coffee!

could use food and a bar on the property . would have loved a cocktail by the pool.

really beautiful place with large garden, swimming pool and amazing lagoon!

nice location, great pool

pool is nice

the pool breakfast was great and the service was great thank you luis collazo

the pool

pool open 24/7 all areas all clean

has a beautifull beach and good pool

also, i wasn't notified that my kids breakfast were not included, i had to pay $44 per day for my kids breakfast that

just thinking about the massages at the ni spa makes me melt into a ball of dough

the room features the spa products, which is a nice change from generic soap, shampoo, etc