pool was freezing, maybe because it is indoors and the air temp was mid-90's

nice features in kitchen of suite. good bed and pullout. shower worked well. two tvs.

very minor, but the breakfast although a wonderful touch with great staff, would be even better with a waffle/pancake

breakfast was great

onsite bar and social area; suite-style rooms with complete kitchen; ample complimentary snacks and beverages in the room; excellent lighting in the room;

close to town, the next parking lot has a great breakfast spot and pizza place

parking garage doesn't have enough clearance for larger vehicles to enrter

people who work there are very kind and friendly and i feel safe staying there and parking my tow truck in the parking lot

very clean. loved the covered parking, especially in the midst of storms.

it's conveniently located and easy accessible - parking is plentiful

meager breakfast although it was advertised as included with stay

had a nice swimming pool

i was extremely disappointed that the pool was closed

breakfast could have included some fresh fruit.

will the breakfast can be better, they can add a lot more to anything..

very clean room, polite staff, convenient location and good breakfast

great breakfast and enjoyed the coffee hot chocolate bar - friendly staff

staff was extremely nice. room was clean and comfortable. breakfast was great!

it did not have a bar area or an inside pool.

breakfast was very good

my kids wouldn’t even take a shower in there

breakfast could use a lot of improvement

breakfast was well stocked every morning with a variety of hot foods to cereal and yogurts

the receptionist were never down when we would go, the tub had no stopper so we couldnt give our kids a bath we had to do shower, the hair dryer was falling off wall, the breakfast was blah no

kids loved the breakfast waffles

parking for larger transit vehicles isn t good

) was extremely helpful with parking

parking

great parking

i thought the only thing that was a little tight was the parking lot.

especially liked the lobby bar to relax and unwind

section right off pool, couldn’t sit outside

modern, fun vibes, great bar area, comfy bed & free water in the room.

the pool was great!

hotel staff member that checked us in was wonderful as well as the night clerk and bar tender

the staff was great! rooms were clean. great breakfast and area to sit and visit.

just that the breakfast was late and starting other than that fantastic

did not realize the pet fee was so much.

staff was super nice and helpful. enjoyed the pool table and the gym.

ev charger close to hwy and clean, coffee and tea always available

free breakfast. room is spacious and nice. great service

it had a full fridge and kitchen area including a dish washer

indoor pool would have been a nice amenity, seeing as the outdoor pool is only open seasonally

clean, wonderful room with small kitchen

my wife an i only had one night away from the kids for this event so we figured we would keep it kinda local

laundry room was clean with $1

only thing i didn t like was the grab and go breakfast

clean, spacious rooms. friendly front desk staff. great breakfast!

the pool was small and needed to be clean, but the pool area was clean and fresh towels!!

amenities , breakfast, pool,wifi etc in

loved the staff i loved how they treated my family an my kids they always made sure we had what we needed they were awesome sauce

that my kids couldn't swim in the pool!!!

the facility was always clean, i used the gym and the pool and was very happy overall with my

chose it because it had laundry facilities. rooms were clean

laundry room was out of commission during my stay so i didn’t get to use the facility

we requested an early check in since we had to pick up the baby by 10

breakfast was not what i expected

chlorine was a little strong in the pool room

great staff & the rooms are clean, breakfast was great, price on point

kitchen was well equipped

even the breakfast room was nicely equipped, nice, good coffee

staff was great. breakfast was excellent and plentiful

the breakfast was really good and the room was big and confortable.

the continental breakfast was really good as well

the bed was comfortable and the breakfast and coffee were great

floor was a pleasure food was delicious although we did not have a car, we appreciate the free parking

the parking was convenient and free

great location, plenty of parking

first night there the hotel parking lot was full and we were told we could park on the street or in a private doctor s office

underground parking & loading area is out of the rain. underground charging is great

the beds were soft and were great to sleep on and the breakfast was very good.

nice staff (scotti at check in), very nice room and good breakfast

didn’t stay for breakfast it was a really nice place to stay

breakfast was great

i wish the breakfast offered water instead of just juice and coffee but i was still happy!

we were happy as can be about our breakfast at the hotel as well especially the pancake's and waffles with scrambled eggs and

breakfast more variety

the hours for the pool

had some gym equipment but very small space

breakfast was very good and the food was delicious

the inside pool needs a little attention, but i was glad they had one

the pool was closed.

pool was closed the days we visited

that we didn’t have time to use the pool ha ha :)

the pool was not open

small room, staff were rude, pool was closed, bar was closed

was cold at the hot bar and the elevators went down so we had to walk all the way down to the pool elevators but everything else was ok

pool/spa closed...which the customer should be made aware of

the indoor pool is great

clean room and common areas. pool looked great.

kitchen area was furnished with basic supplies, on site laundry was at no charge to guests, common

kitchen area was furnished with basic supplies, on site laundry was at no charge to guests, common areas were tidy

the room and bathroom was very clean and gym was nice.

the outside grill area the laundry the fact that it has a kitchenette in each room

the mini kitchen was a nice feature.

it was only for one night, i wiped down everything in both rooms, living room, and definitely the kitchen

location, room size (one bedroom king), pet friendly with great walking areas, hot breakfast,

facilities and breakfast

the hot breakfast was great to wake up to and so many restaurants and shops was in walking

the continental breakfast was delicious specially the option of egg whites!

early check in appreciated

room with kitchenette, super clean and friendly staff

our golden retriever was welcome with a pet fee of 20 usd

comfortable and easy kitchen access

the kitchen and full size fridge was a bonus, also having an ice maker in the room was great

pool was dirty. should have a better breakfast. had to wait on clean towels.

the pool was closed. bathroom sink was clogged and drained slowly

the breakfast was great. i loved the swimming pool. the location was great for us.

the breakfast was a nice change!!

staff, breakfast attendant and set up

greeting on our tv were extra little touches that put this hotel over the top, especially for our kids

i usually don’t eat a great deal for breakfast, but, it certainly looked fresh and appetizing

i like the breakfast

room, comfortable bed, nice variety of food choices at the breakfast bar

sure do miss the hot breakfast out in the lounge

the house keepers and the kitchen staff were also super friendly and helpful

nice and continental breakfast was more than expected

nice breakfast the next morning

the pool seemed a little run down, but my kids still had fun swimming. i would stay here again.

ate breakfast at waffles house

breakfast was great! bed was really comfy!!

too was clean pool was clean breakfast was available but i didn't get up for it

clean, right off the interstate,very kind staff and good morning breakfast

i also enjoyed the late check out feature for a pretty good price

pool towels

the breakfast was very nice. the room was clean and comfortable. great experience.

the location was excellent! breakfast was good! staff were very friendly!

clean and comfortable. wifi works great. the staff are exceptional. breakfast also.

quick and easy check in. love the on-site laundry and breakfast goes until 930!

was able to get an early check in, which was very useful so i could put my bags in the room while i went to the

comfortable bed. enjoyed the pool. great restaurants nearby. walked around lake norman.

receptionist very nice. breakfast was okay.

pool was clean

location, clean, gym and breakfast

nice pool and rooms. great for the price.

staff was super accomodating..breakfast was good

spa tub

there was a noise coming from the pipes every time you use the spa or the bathroom you would hear it and is was loud your could even hear the noise from i believe

friendly staff and good hot breakfast.

pool was closed no breakfast was served advertised as included

wish you had an outdoor pool

breakfast wasn’t much

love this motel especially the breakfast!! e

pool was closed

was upset that the pool wasn’t maintained! with the heat would have been nice to use the pool

don't expect a lot from a hotel breakfast, but the offering on our stay was definitely below par

had to close the pool early thanks to some kids

the breakfast was not good. runny pancake batter, no juice available

great experience except for the paper thin walls. my kids were traumatized

i liked the beds, the clean bathroom.and the amazing breakfast.

very clean, full kitchen and living room, very comfy king bed

didn’t like the fact that i was on able to use the laundry the entire time that i was there which was just over a month time that i was there which

we enjoy having a full kitchen, especially a refrigerator/freezer

laundry room and workout room was in poor shape and care. garbage cans over flowing all week.

water pressure , needed more kitchen stuff towels dishes can opener silverware pots and pans

we looked out at the parking lot but it was only one night.

parking lot is too small and very dark at night!

wasnt a whole lot of parking, but we were ok with the parking spot we got behind the hotel

h) we stayed on was quiet, no slamming doors,

the outside of the hotel looks very nice, and there is enough parking spaces that are provided

i wish there were more options for breakfast.

the hotel room, lobby, parking lot, and gym were spotless

breakfast was very nice

great complimentary breakfast each morning

disappointed that breakfast did not consist of more of a variety of hot foods.

if we were going to use the pool, it would have been disappointing, as the pool was empty

the breakfast wasn't what i thought it was gonna be.

pool was clean and comfortable

everything! excceded my expectations except for the breakfast !

the breakfast was wonderful

breakfast with very helpful, friendly kitchen staff

breakfast was the only thing that we feel could have been improved

comfortable place for families. spacious room for 5. excellent gym for a hotel.

the pool was a little too small

location was great nice hotel, loved the indoor pool and gym area. rooms were spacious.

the pool needed a little bit of love, lol, but we were ok with that

we loved the pool area! the staff was wonderful! thank you !

indoor pool was nice and clean and had plenty of towels

a small gym and pool on ground floor

the hotel space and the breakfast!

food was good, nice little bonus of pop corn for the kids and wine for the moms.

was a little to cold for myself but didnt stop the kids and my husband

love the fact that they have free hot breakfast buffet and meals/snacks/drinks in the evening

that i was accommodated early check in

my kids enjoyed themselves so much in the pool

breakfast was good the location was perfect for everything that was needed

clean, very large suite. comfortable beds, nice boxed breakfast.

great staff and very good breakfast

the $75 pet fee was too steep

the pet fee was too high. we only stayed one night but paid the same as if we stayed for four.

hotel was under complete renovation. noisy chaos. no parking.

sunday early in the morning people working on construction outside the parking they blocked my car i was surrounded by barricades and caution tape

stalled vehicles no parking

the bar closed early for a weekend visit.

room service was closed on saturday

the smell of marijuana in the hallway,by the pool and in the parking lot.

i did not like the fact that outside construction limited my parking options

good parking clean and friendly staff. great breakfast!

i was assignrd a 1st floor room facing the very near parking lot and busy street

curtains don't close, and the noises from outside in the parking lot

i love the facility, the room and the pool

nice beds pool and front desk is extremely sweet and got me in my room immediately

the commode did not flush and the pool was out.

pool closed entire 3 day stay, microwave inoperable, carpet in room stained, and hvac would not

weekend to come the weather wasn’t what i thought it would be i really wanted to get in the pool

that the pool wasn’t open

quiet, clean, great staff and pool.

bathroom was kind of falling apart and the pool was really dirty and can't swim in it

some of the breakfast wasn’t good

i also enjoyed the full service breakfast each morning

need more towels in the room and water in the gym area.

the breakfast was very organized. very quiet and relaxing

more breakfast options.

gym had old equipment,no working tv, and no water making it unusable

was very good, the location is excellent to shopping, restaurants, speedway, golf and i 85 and i 485

the kitchen area was amazing

not only that it was a food item left in freezer and two big bags of trash/clothes left under the kitchen sink that smelled

2) the kitchen doesn't come with any pots or iron

had alot of drawers in the kitchen

it is a self serve hotel so no breakfast but you have a kitchenette to cook and sink as well

it was very clean and parking was a breeze.

security cameras in parking lot 10-11 vehicles broken into, including ours by breaking out back glass

parking

parking was easy to find, the lobby was clean and decorated beautifully

checkin to inquire about loud music & was then told it was a customer appreciation party in the parking lot & we were welcome to go

my kids liked the waffles the best

beds were very comfortable, and a substantial hot breakfast was served in the mornings

breakfast was good, room and hallways wwere clean

the staff was super friendly. great breakfast.

breakfast was great

have stated there before love the location and breakfast good value for your money close to concord mall and charlotte

overall the breakfast was good with the exception of not being enough biscuits on saturday morning

traveling with two teenage boys, room was spacious and they loved the breakfast

breakfast was good

the breakfast bar was empty food was cold and biscuits was hard ..

lots of parking

breakfast good, parking okay though cramped for a big van, great location.

breakfast was just right. the hotel was very comfortable, and quiet. parking was convenient.

parking lot closed and only one exit to building due to construction.

at night, we weren't able to close the drapes to shut out the lights from a nearby parking lot.

good location, clean, free parking and a friendly staff.

were teens in the parking lot with cops around 1ish in the morning

the parking lot was congested. pulling in and out was a challenge.

parking isn't that desirable, but its not a deal breaker.

good location, comfortable room, good breakfast, easy parking, quiet. like home away from home.

uncomfortable bed, full kitchen has no silverware or pots and pans or dishes

staff very nice ...good location ....perfect fit laundry room big plus

lot stairways smelled like urine i bleached down the bathroom and cleaned the refrigerator and kitchen oh well

kitchen facility.

light switches didn't work, the stove light didn't work, the kitchen area was not very clean

great location. 6 mins away from great wolf lodge.. had a kitchen and indoor pool. a++++

breakfast and coffee were decent room was clean staff friendly and accomodating

the kitchen /dinning area was a bonus for me

breakfast can be better

the pool could have been a tad warmer-still shivery/chilly

the bar didn’t pressure while i was just looking at the menu

i was there for a family reunion and embassy suites allowed early check in without paying for another nights stay but courtyard did not

if you are traveling with kids....snacks and menu items are extremely limited and pricey.

were people and kids that blocked out many rooms on my floor and the constant slamming and banging on doors along

even helped with bags because i had small kids

have fruit or something besides toast, oatmeal, and bread for breakfast

didn't eat breakfast but turned in my door cards and everything looked clean and nice.

the breakfast was cereal and/or toast with jam

i didn't get to eat breakfast. i came late.

the breakfast was only cereal

exercise room is on the third floor which is where all the smoking rooms are and the laundry room is on the second floor i just think it would have been better if they were

easy going. good breakfast. self service laundry.

clean, pet friendly

i could smell dogs, laundry room smelled bad. some noise above and outside at late hours.

laundry roon.please invest in that

love the quietness and the staff is excellent. pool is amazing

breakfast ends too early. market way too expensive.

very nice room and staff. pool, hbo, very good breakfast.

we liked the overall experience. the spa tub,the breakfast the service.

pool was closed for covid

breakfast is small but delicious

the pool

pool area also clean

the pool was not in operation.

that the pool was closed

i was allowed 2 parking spaces

out of mainstream of traffic and easy access from parking places

plenty of parking

the property was very dirty, trash laying all around the parking lot

to make matters worse, there was no handicap parking available anywhere near my room

the vibe at the bar was everything

the staff was great .. very clean facilities and the gym was nice..

i didn't use the pool, gym or laundry because it was only a one night stay but they were available there

great breakfast and clean

the room they gave us was secluded and away from foot traffic and kids

for hotels with a hot tub this one came up so i booked it only to find out it only had an outside pool

breakfast, they had a lot of choose for breakfast which was nice

had plenty of things to do like gym, hangout area around fire pit

we also had free breakfast every morning

was no breakfast served

kids love the indoor pool

the meals, the room, the pool, the staff

nephew said there were too many kids in the pool for the afults to enjoy

was nice the room food spa gym front desk staff and the food service staff who cook the food service was

we liked that there was a small shop to get snacks and the breakfast was great

extended breakfast hours on the weekend.

the breakfast was horrible and cheap

rooms with kitchen and dish washer

clean room, kitchen and bathroom, spacious, efficient room design utilizing an intelligent choice of furniture

the breakfast was beautiful, the location was perfect ud83eudd70

the service is good and breakfast is ok too. ;) but the air conditioning was loud.

didnt eat breakfast

she worked diligently with me to get an early check in, during a concert weekend

nothing at all to complain about. oh the pool was closed. but no big deal.

clean, pool ok, friendly staff, decent breakfast & reasonable price.

i could access the gym at 4am

breakfast, location

didn't like the fact that there was no breakfast served on the weekends

breakfast area was neat and provided several options

pool small

the breakfast was good with a nice selection

breakfast was delicious, rooms were clean, air conditioning worked perfectly, bathrooms had plenty

i didn't like the way they did breakfast. they didn't have really anything a child would eat

i thought that breakfast should have ended at 10:30am.

breakfast was amazing, wifi included, nice clean pool

the room was comfortable and clean and the kitchen portion of the room was clean

wish there would’ve been a continental breakfast at least on the weekends and or like a “happy hour” with treats/light appetizers in

down side is they provide no utensils for the kitchenette, u have to ask for everything

is very us full when you need a kitchen when staying in a hotel for a couple week when you have family come in

location, clean, air conditioner. kitchenette.

the breakfast was delicious with plenty of variety

a roach in our room would have liked pool and gym open but under circumstances with covid it was

room, nice hot breakfast, and friendly staff

room was clean. breakfast bufet was good

specufically selected a hotel with an indoor pool so my kids would be able to swim

gym was small and pool was closed during our stay otherwise we had no complaints

i loved the gym and everything was clean. laundry prices were great!

an inside/outside coverage with ample seating and towels with a nice sized fitness room and guest laundry next door

ud83dude0aud83dude0aud83dude0a miss the fresh cookies for kids

i had a very early flight and they were able to accommodate an early check in which was very much appreciated

the pool was open till late which gave the kids a chance to play after we shopped

perfect to get the baby to sleep in a quiet dark bedroom while my other kids watched tv

to attractions restaurants highway access comfortable bed breakfast pool work out

the room was a great size! we loved the pool and hot tub! breakfast was very good also~

was very nice the children have fun in the pool because they stayed open late they had an awesome

is clean exceeding its star level, gym equipment are new, location is convenient that shopping center is next

love the fact they had an indoor pool

the gym is very small and no machines

half of the light bulbs in the room were missing. the and the pool is out of order

you wanted to go was a bit of a pain due to being hemmed in by one-way streets and while the breakfast was nice they ran out of yogurt and would not restart to the following day so no

on the sheets which is a sign of bed bugs and i had bites all over my back and butt as well as my kids

a truck driver i'm able to park my truck on the property and prices are

there was bugs seen in my room by my kids

the breakfast was very good

i traveled with kids so i know we were going to go thru many trash, when i asked for a big trash bag we were told

a bunch of shopping opportunities about 10min away by foot, great because there's a kitchen in the rooms

came with kitchenette but no plates or silverware or cups

the room was very clean. i like that the room has a kitchen.

in the kitchen, on our walls and headboards

you have a small kitchen but no access to plastic forks or spoons that you have to buy elsewhere

no breakfast at this location

the gym and pool where easily accessible

had a sign that said no breakfast to be taken to the room

breakfast was great, so was the front desk staff.

it’s was clean and quiet i loved the hot breakfast options.

breakfast could be 100% better and they need a travel agent rate.

the friendliness of staff great location breakfast.

laundry facilities and vending machines on site

that she needed to leave the dogs in the car when she was getting breakfast or using the laundry room

nice scrambled eggs for breakfast

the hotel does not have breakfast

no breakfast.. we liked nothing!