pool was closed! shower was cold and our room was right next to the laundry, so noisy!

i only seen bagel, bread, and cereal not really a breakfast for the ones who don’t eat this

the breakfast

you get coffee with breakfast but that's it

no breakfast choices for gluten free. it would be nice to have yogurt available.

close to town, the next parking lot has a great breakfast spot and pizza place

roof of truck scraped the parking garage barrier!!

parking garage doesn't have enough clearance for larger vehicles to enrter

very clean. loved the covered parking, especially in the midst of storms.

people who work there are very kind and friendly and i feel safe staying there and parking my tow truck in the parking lot

should be some type of sound barrier between pool and

it did not have a bar area or an inside pool.

clean, nice employees, pool.

very clean and modern. excellent front desk staff and breakfast.

very clean room, polite staff, convenient location and good breakfast

oder like gym socks

breakfast was well stocked every morning with a variety of hot foods to cereal and yogurts

kids loved the breakfast waffles

on-site gym was just enough for me to get in my normal morning workout, also greatly appreciated

breakfast could use a lot of improvement

parking for larger transit vehicles isn t good

) was extremely helpful with parking

parking lot was well lit and was able to accommodate our trailer

was welcoming and helpful ,room was comfortable and clean parking near our room

parking

pool was freezing, maybe because it is indoors and the air temp was mid-90's

super clean , comfortable, great customer service, great breakfast, they even have a nice indoor pool seriously nice

my youngest son loved the pool, my eldest son loved the fitness room

pool was strong

the front desk ended up arranging a shuttle to take us to our meeting

breakfast was good, staff was friendly and helpful, place was very clean and up to date.

the staff from the front desk to house cleaning and breakfast area were very hospitable

staff was great. breakfast was excellent and plentiful

the front desk staff and the breakfast staff are extremely friendly and accommodating

exceptionally clean and comfortable breakfast in am, which was great, limited but very helpful!

there was the front desk girl destiny, the bar girl katie and the manager (forgot his name) that were all very professional and made the

hotel staff member that checked us in was wonderful as well as the night clerk and bar tender

gym is nice

loved the pool being open late

pool and bar is awesome

the breakfast was very limited

pets allowed, free breakfast, close to shops

location, staff, breakfast

michelle was very friendly and got us checked in quickly. breakfast was good. more eco friendly.

the breakfast could be improved and the floor was dirty in the breakfast room

com had question on pet fee and answer was $30 which is not accurate

breakfast was okay. needs improvement

pet fee is high

location, right off the hwy. very clean quiet excellent breakfast

cleanliness location modern looking breakfast

only con about the property is the floor surrounding the pool is extremely dangerous and slippery for little ones

the spa tub was my favorite

we were happy as can be about our breakfast at the hotel as well especially the pancake's and waffles with scrambled eggs and

small gym facilities, hot tub could use a touch up on tile

pet fee ($35)

the pool was closed

the heated pool, which was open for use, was very cold.

the pool was closed.

pool was closed the days we visited

the inside pool needs a little attention, but i was glad they had one

clean room and common areas. pool looked great.

pool was closed due to clorine shortage and restaurant closed due to covid.

pool/spa closed...which the customer should be made aware of

no smoking out side the pool area

did not like that the beautiful pool wasn't open

we loved the suite idea, with a nice, equipped kitchen and a good sized refrigerator.

the room and bathroom was very clean and gym was nice.

believe i asked for a king-size bed, but the kitchen accommodations made it with the queen

kitchen area was furnished with basic supplies, on site laundry was at no charge to guests, common areas were tidy

kitchen area was furnished with basic supplies, on site laundry was at no charge to guests, common

the hot breakfast was great to wake up to and so many restaurants and shops was in walking

very friendly and accommodating staff. the room was very spacious. the breakfast was very good.

breakfast was greatt

fully equipped large suite with kitchen and all utensils

it was only for one night, i wiped down everything in both rooms, living room, and definitely the kitchen

we are vegetarian, each breakfast item had meat in it. disappointing

and this room was not only 3x the size with a living room and kitchen, but also cost less

very clean and breakfast is good.

i saw the signs for the pool and gym, but didn't go to either

clean, comfortable beds and even pull-out sofa, pet friendly, excellent breakfast food.

breakfast could of had better choices. coffee ran out and scrambled eggs were cold.

free breakfast ,pool hours , room good size

the pool area looked like it needed to be painted

clean, spacious rooms. friendly front desk staff. great breakfast!

only thing i didn t like was the grab and go breakfast

loved the kitchen in the room, the big fridge etc

great stay. comfy bed, great kitchenette, friendly staff & very clean. exactly what i wanted.

room was nice and loved having the kitchen

location, pool and bed.

the breakfast scrambled eggs were not so good

parking was adequate

underground parking & loading area is out of the rain. underground charging is great

covered parking

great location, plenty of parking

more parking!

has pool which was good for our kids

loved the laundry facilities

elevator, gym, pool, and free laundry

the grounds were clean, the hotel was clean, the pool was clean

wish it had an outdoor pool.

early check in appreciated

room with kitchenette, super clean and friendly staff

our golden retriever was welcome with a pet fee of 20 usd

comfortable and easy kitchen access

the kitchen and full size fridge was a bonus, also having an ice maker in the room was great

pool was dirty. should have a better breakfast. had to wait on clean towels.

the pool was closed. bathroom sink was clogged and drained slowly

the breakfast was great. i loved the swimming pool. the location was great for us.

the breakfast was a nice change!!

staff, breakfast attendant and set up

greeting on our tv were extra little touches that put this hotel over the top, especially for our kids

i usually don’t eat a great deal for breakfast, but, it certainly looked fresh and appetizing

i like the breakfast

room, comfortable bed, nice variety of food choices at the breakfast bar

sure do miss the hot breakfast out in the lounge

i also enjoyed the late check out feature for a pretty good price

breakfast was great and staff was awesome

this hotel doesn't provide any breakfast right now but the previous one from this network in roanoke have us bags with breakfast

too was clean pool was clean breakfast was available but i didn't get up for it

breakfast was limited to hotcakes and cereal only

the location and the pool. the break was good.

pool was closed no breakfast was served advertised as included

spa tub

everything was as it should be. very clean. breakfast was very good.

breakfast fresh n tasty and the front desk personnel was friendly n knowledgeable

disappointed that breakfast did not consist of more of a variety of hot foods.

breakfast was ok i didn’t like that they didn’t have grits nor pancakes the waffles was ok just

more breakfast options and someone’s food was in the fridge when we arrived.

the breakfast selection could have been better. orange juice ran out and was never replenished.

room was spacious, loved the bathroom and breakfast was okay could’ve had more options.

pleasantly surprised with excellent breakfast biscuits with sausage, cheese & egg

wondering why the pool is not open

nice and continental breakfast was more than expected

the house keepers and the kitchen staff were also super friendly and helpful

pool and gym closed due to construction

quick and easy check in. love the on-site laundry and breakfast goes until 930!

was able to get an early check in, which was very useful so i could put my bags in the room while i went to the

laundry self serve facilities was not allowed to use due to risk of freezing pipes with no other

no gluten-free breakfast cereal no decaf coffee no almond milk

quick and easy check in. love the on-site laundry and breakfast goes until 930!

nice pool and rooms. great for the price.

pool was clean

wish the pool was open later than 10:00!

breakfast was able to accommodate just about all dietary needs

pool was nice

more breakfast items. and breakfast lasting a little longer

great pool

the room was clean, and the beds were very comfortable. the breakfast was very limited.

i had the kids all excited about going to the pool and the pool was closed it said for the season and its

breakfast was satisfactory

don't expect a lot from a hotel breakfast, but the offering on our stay was definitely below par

the kids were looking forward to that

the breakfast was good

great experience except for the paper thin walls. my kids were traumatized

had to close the pool early thanks to some kids

laundry available

water pressure , needed more kitchen stuff towels dishes can opener silverware pots and pans

it would have been nice to have a dish towel in the kitchen.

very clean, full kitchen and living room, very comfy king bed

didn’t like the fact that i was on able to use the laundry the entire time that i was there which was just over a month time that i was there which

parking lot is too small and very dark at night!

everything was very clean and they allowed us to park our truck and trailer in the parking lot!

we looked out at the parking lot but it was only one night.

the outside of the hotel looks very nice, and there is enough parking spaces that are provided

h) we stayed on was quiet, no slamming doors,

the pool was a little too small

the kitchen waa convenient. the counter top was convenient.

pool rooms

location was great, kitchen had a lot of amenities that we loved.

breakfast was very nice

everything! excceded my expectations except for the breakfast !

i liked the gym

enjoyed the layout of the hotel room with kitchen, living room and sleep area

it suppose to be non smoking and i had my kids with me

and on top of that it was a bunch of little kids running around which i don’t think is the hotel fault

the pool needed a little bit of love, lol, but we were ok with that

we loved the pool area! the staff was wonderful! thank you !

indoor pool was nice and clean and had plenty of towels

a small gym and pool on ground floor

the hotel space and the breakfast!

food was good, nice little bonus of pop corn for the kids and wine for the moms.

was a little to cold for myself but didnt stop the kids and my husband

love the fact that they have free hot breakfast buffet and meals/snacks/drinks in the evening

that i was accommodated early check in

my kids enjoyed themselves so much in the pool

breakfast was good the location was perfect for everything that was needed

clean, very large suite. comfortable beds, nice boxed breakfast.

great staff and very good breakfast

the $75 pet fee was too steep

the pet fee was too high. we only stayed one night but paid the same as if we stayed for four.

hotel was under complete renovation. noisy chaos. no parking.

sunday early in the morning people working on construction outside the parking they blocked my car i was surrounded by barricades and caution tape

stalled vehicles no parking

the bar closed early for a weekend visit.

room service was closed on saturday

the smell of marijuana in the hallway,by the pool and in the parking lot.

i did not like the fact that outside construction limited my parking options

good parking clean and friendly staff. great breakfast!

i was assignrd a 1st floor room facing the very near parking lot and busy street

curtains don't close, and the noises from outside in the parking lot

i love the facility, the room and the pool

nice beds pool and front desk is extremely sweet and got me in my room immediately

the commode did not flush and the pool was out.

pool closed entire 3 day stay, microwave inoperable, carpet in room stained, and hvac would not

weekend to come the weather wasn’t what i thought it would be i really wanted to get in the pool

that the pool wasn’t open

quiet, clean, great staff and pool.

bathroom was kind of falling apart and the pool was really dirty and can't swim in it

some of the breakfast wasn’t good

i also enjoyed the full service breakfast each morning

need more towels in the room and water in the gym area.

the breakfast was very organized. very quiet and relaxing

more breakfast options.

gym had old equipment,no working tv, and no water making it unusable

was very good, the location is excellent to shopping, restaurants, speedway, golf and i 85 and i 485

24hr gym access; the hotel’s outside doors require room key to get in after hours.

breakfast was good , but the waffle house was amazing.

beds were very comfortable, and a substantial hot breakfast was served in the mornings

room free breakfast wifi coffee maker in suite friendly staff especially the breakfast lady's bright smile

some of the gym equipment was malfunctioning

very clean in the inside and outside and parking was spacious

maybe need some security in the parking lot

the ease of the parking lot and bringing in your luggage

security cameras in parking lot 10-11 vehicles broken into, including ours by breaking out back glass

loved parking there

the kitchen area was amazing

had alot of drawers in the kitchen

ran down to dollar tree and bought supplies for kitchen- there is stove, fridge, micro so i needed cups, silverware, coffee pot,

not only that it was a food item left in freezer and two big bags of trash/clothes left under the kitchen sink that smelled

kitchen pipe clocked & waited for 3 days to fix & when we ask staff they if you want walk out

have stated there before love the location and breakfast good value for your money close to concord mall and charlotte

overall the breakfast was good with the exception of not being enough biscuits on saturday morning

traveling with two teenage boys, room was spacious and they loved the breakfast

breakfast was good

the breakfast bar was empty food was cold and biscuits was hard ..

lots of parking

breakfast good, parking okay though cramped for a big van, great location.

breakfast was just right. the hotel was very comfortable, and quiet. parking was convenient.

parking lot closed and only one exit to building due to construction.

at night, we weren't able to close the drapes to shut out the lights from a nearby parking lot.

good location, clean, free parking and a friendly staff.

were teens in the parking lot with cops around 1ish in the morning

the parking lot was congested. pulling in and out was a challenge.

parking isn't that desirable, but its not a deal breaker.

good location, comfortable room, good breakfast, easy parking, quiet. like home away from home.

uncomfortable bed, full kitchen has no silverware or pots and pans or dishes

staff very nice ...good location ....perfect fit laundry room big plus

lot stairways smelled like urine i bleached down the bathroom and cleaned the refrigerator and kitchen oh well

kitchen facility.

light switches didn't work, the stove light didn't work, the kitchen area was not very clean

great location. 6 mins away from great wolf lodge.. had a kitchen and indoor pool. a++++

breakfast and coffee were decent room was clean staff friendly and accomodating

the kitchen /dinning area was a bonus for me

breakfast can be better

the pool could have been a tad warmer-still shivery/chilly

the bar didn’t pressure while i was just looking at the menu

i was there for a family reunion and embassy suites allowed early check in without paying for another nights stay but courtyard did not

if you are traveling with kids....snacks and menu items are extremely limited and pricey.

were people and kids that blocked out many rooms on my floor and the constant slamming and banging on doors along

even helped with bags because i had small kids

have fruit or something besides toast, oatmeal, and bread for breakfast

didn't eat breakfast but turned in my door cards and everything looked clean and nice.

the breakfast was cereal and/or toast with jam

i didn't get to eat breakfast. i came late.

the breakfast was only cereal

exercise room is on the third floor which is where all the smoking rooms are and the laundry room is on the second floor i just think it would have been better if they were

easy going. good breakfast. self service laundry.

clean, pet friendly

i could smell dogs, laundry room smelled bad. some noise above and outside at late hours.

laundry roon.please invest in that

kids knocked on my door in the middle of the night

other amenities: the gym is well equipped and clean

great breakfast and clean

i didn't use the pool, gym or laundry because it was only a one night stay but they were available there

the selects for breakfast

for hotels with a hot tub this one came up so i booked it only to find out it only had an outside pool

was too much noise generated by people in the swimming pool after 10 pm

breakfast, they had a lot of choose for breakfast which was nice

had plenty of things to do like gym, hangout area around fire pit

was no breakfast served

very friendly/helpful employees, very good free breakfast, dinner, drinks, great location near uncc and metro, frig and microwave in room

the snack time for kids was a bonus as well as the adult beverages time

pool was fun(indoor outdoor connected pool)

loved everything about it the staff how polite and courteous they were, breakfast and lunch is amazing

everything adults activities from the kids activities

the breakfast was horrible and cheap

rooms with kitchen and dish washer

pool wasn’t in service. we really picked it for the kitchen and pool

we didn't use the breakfast

clean room, kitchen and bathroom, spacious, efficient room design utilizing an intelligent choice of furniture

everything, location, comfortable beds, good breakfast, swimming pool, just perfect

clean, pool ok, friendly staff, decent breakfast & reasonable price.

breakfast choices not everyone eats pork

i booked property, i requested an early check in if at all possible

the pool was closed

pool small

didn't like the fact that there was no breakfast served on the weekends

good location, nice pool

nice pool

i did then when we went to pool we saw maintenance man outside doing nothing

friendly check in staff. nice hot breakfast! clean rooms. great gym. would stay again!

the cleanliness and the great breakfast

bed was comfortable. room was clean. breakfast was very good. staff was excellent and so helpful

i traveled with three kids and needed tissues often

a roach in our room would have liked pool and gym open but under circumstances with covid it was

didn't like the fact that my poor went out in my room, and also there was no cups or kitchen stuff in the room

is a stove but there is no kitchenware

down side is they provide no utensils for the kitchenette, u have to ask for everything

is very us full when you need a kitchen when staying in a hotel for a couple week when you have family come in

staff - great location - all extended stay hotels should not say breakfast served

pool was closed for maintenance

onsite laundry facility

very clean. and there is even a microwave in the room. very convenient for families with kids.

we were beside some customers with kids that were a little to loud.

guest laundry is available, but one of the machines was out of order

the pool

the pool was not in operation.

their pet fee is $25 per pet per night

they have a big pet fee that isn't listed on the hotels website. worst customer service

no pool, says it has one on sign

the pool was cloudy.

nice bed, quiet, good breakfast

entry steps into the pool are extremely slick

love the quietness and the staff is excellent. pool is amazing

pool was not filledbut maybe weather related.

there was also a police investigating a stolen car or something in the back parking lot of the hotel when i went to the office to speak with someone to let them know that i

to much going on in the parking lot

plenty of parking

the property was very dirty, trash laying all around the parking lot

to make matters worse, there was no handicap parking available anywhere near my room

the breakfast was great

very clean nicely appointed good breakfast staff easy to deal with

cleanliness, breakfast and location

comfortable stay, cleanliness and pool

pool was too small

no breakfast but the staff was friendly and went the extra mile for us

my kids had black feet and knees after playing on the floor

a truck driver i'm able to park my truck on the property and prices are

location, truck parking

no pet fee

had a sign that said no breakfast to be taken to the room

not so many options for breakfast, really missed sausage eggs or bacon kyi

the gym and pool where easily accessible

it’s was clean and quiet i loved the hot breakfast options.

no breakfast at this location

complimentary breakfast simple and could have more options.

good breakfast...just off i-85...close to shopping.

that she needed to leave the dogs in the car when she was getting breakfast or using the laundry room

i was approached in the laundry/vending area by a man asking if i wanted some

spoke to manager sunitha who would not give refund however would refund early check in fee of $20 & $100 hold fee

you have a small kitchen but no access to plastic forks or spoons that you have to buy elsewhere

the kitchen sink was dirty

the room was very clean. i like that the room has a kitchen.

came with kitchenette but no plates or silverware or cups

guest, i would have wished that their cleaning, linen amounts in room and lack of anything in the kitchenette was clearly stated beforehand

the hotel does not have breakfast

no breakfast.. we liked nothing!

it was clean everything worked fine a light breakfast was provided

breakfast was garbage

they woke up a little late for breakfast but the staff still allowed them to get something to eat to help hold them over for the 4

the breakfast is amazing

only negative thing that i can say is that my boyfriend wasn't allowed to bring breakfast from the free buffet up to the room for me to have being that i wasnt feeling well the

breakfast, bed, how nice the bathroom and soaps were, the staff where really kind, and it made a

breakfast was amazing, wifi included, nice clean pool

breakfast was delicious, rooms were clean, air conditioning worked perfectly, bathrooms had plenty

i thought that breakfast should have ended at 10:30am.

staff very helpful with a birthday party. pool was great.

wouldn't call it a negative since i'm a picky eater but i didn't think the hot breakfast tasted well

nice and clean great breakfast restaurant next door

indoor pool for the kids!!! good breakfast a plus and comfortable beds.

kids at pool were loud all night

value, breakfast room, pool, gym