parking area grounds not very clean

good location, easy parking. good restaurant next door.

had secure parking off street. at no 3xtra cost.

locked safe parking which was

friendly staff, decent size room, internet, off street parking. good value for the price.

nice staff, helpful, decent location. easy to find, easy parking.

have to have assistance from staff to get in and out of the parking area.

parking was in a safe place and we felt safe staying there

rooms were clean and comfortable, strong wifi

good wifi and right next to the building is a small supermarket

loved everything about the property:m; the cleanliness, proximity to the water, the pool, and most especially the kindness and helpfulness of the staff marina & her father mr

the rooms were very comfortable with a queen bed a large shower, like new kitchen facilities, satelite tv, and air conditioning

the pool was lovely and welcoming and the water was delightful

the adults-only policy ensures that you are able to enjoy every moment in the tranquil resort

pool was fantastic

the rooms were very clean and spacious, and the secure parking gave us peace of mind

they need to fumigate the pool area, mosquitos look like airplanes, and everyone get bitten several times, so we had to leave

breakfast was good

i especially liked the breakfast coupon and the casino

unfortunately, the pool was closed and our kids were really disappointed after a long car ride

only bad part was that the pool wasn't in service

dirty, unkept, filthy swimming pool.

cheap place to stay, very friendly and helpful staff, nice pool area, shower had hot water.

the owners are fantastic! the facilities were great and there's even a pool!

secure parking, a small swimming pool, nice yard and quiet location

quiet location on outskirts of town with private safe parking

seclusion from town and the privacy of the pool area

room, beautiful place, great location, delicious breakfast and excellent service

does not have phone to.comunicate to the reception, does not include breakfast

it was spectacular and so close to home. friendly staff, excellent breakfast!

pool was right outside the door

the pool

the pool is north facing with the hotel in a u shape around it so not sure if it gets much sun

nice spacious rooms and bathrooms. good location and nice pool.

view clean room awesome staff very quiet and the pool was so invited and warm i will definitely stay again and try the restaurant

no private parking

downside if you re driving is that there is no parking lot but the staff were helpful in locating curbside parking in front of the hotel

location is amazing. right in the middle of the night life. car parking. safe. great staff

parking

the wifi worked well and the shower had great hot water and pressure

in addition there is free parking and shops within walking distance

excellent pool view sleep in peace well secured parking

not sufficient parking spots

- i liked the terrace with the pool on the rooftop - check-out was at 1pm only - they had a hotel parking lot, very convenient - it is centrally located right in

everything the under ground parking was great

the pool could be heated! tiny detail i know….. but you asked.

i didn't like the curfew of the time for the pool.

was clean and friendly and very well situated for catching ferry to belize caves :good breakfast

breakfast was provided

full breakfast at 7 a

the size of the pool

beds were a little hard and the pool needed to be cleaned.

we did not get to enjoy the pool this time, but we would definitely stay here

the spa tub never worked. that was the main reason for booking. towels are worn out..

the hotel itself has very good facilities including a gym, pool and

location, breakfast. consistency

pool side is a sad place, rooms should have a closet for bags and luggages and request for a fridge

i enjoyed the breakfast buffet and the pool

also they had a complimentary water inside the room with the tag n when my kids wanted to drink water i was about to open the bottle n it had clorox inside that just shock me

pool is great for kids too

the architecture, grounds, huge beautiful cabins, pool, staff and bar were truly beautiful

the architecture, grounds, huge beautiful cabins, pool, staff and bar were truly beautiful

amazing location right on the lake, lovely staff, great breakfast.

breakfast was also huge and delicious

location, super friendly hosts, delicious breakfast in the morning, very cute and comfortable cabins

good breakfast was also included, nice kitchen facilities and very friendly staff

great breakfast

extremely nice and supportive host! quiet and peaceful environment. nice room and nice pool.

we booked hotel because in the pic it showed it had a pool

the pool was nice.

pool broken, ac leaking, no hot water, dead insects in original room, lots of dogs, no restaurants

the pool isn’t working

the pool and the surroundings.

the water was incredible and the private pier with bar felt really special

food was unbelievable, we particularly loved the breakfast

there are lots of activities on offer and the massages/spa was fabulous

like breakfast opens shortly after 8am and free yoga was at 9am but you may need to rush to catch both

the spa is a must

water access is shallow and great for the kids

food , drinks, pool , ambiance all superb and very

the breakfast included in the price of the room is not buffet, only a couple options available, we

breakfast, pool was under maintenance

the bar had some excellent cocktails too

spa was understaffed but after some back and forth, we were able to work things out.

resturant-architecture-gym

parking was convenient with a good spot right near the hotel, which made coming and going

no parking

parking available on the street

ry safe) street, free access and use of scooters,

less than 100m away from the public - local- access to cenote azul), comfy beds, no private parking but parking spots available in the

they have no pool and access to the lagoon is hard since there are no stairs to get in and out and the dock is

loved the mix of the natural beauty of the lake, lily pads and pool

the swimming pool was fantastic and access to lake bacalar was easy

our room #105, ground floor at waters edge, close to dining area, pool and waterfront seating

very poor privacy as well in the room over looking the pool where everybody can see you inside your room

the balcony was amazing with a private pool and hammock

d reasonably priced)

the pool was in the shade and felt a bit uncared for - didn t matter too much as had the lake but

didn't love the pool in our unit

before we even arrived

cocktails at the bar are great

location was incredible with the bar serving cocktail with a nice view of the sunset the staff was very helpful as they booked a

have a traditional lebanese menu in the restaurant bar food was

parking

parking a bit limited outside the hotel, but a large secure parking opposite

it is 9 min far from the city with car which is very practical and has a parking

location is fantastic the sun decks the infinity pool the garden is magnificent

to sit/lay by your pool/the lagoon no cushions on hard slatted chairs

pool isn’t a pool more like a water feature and there isn’t anywhere to sunbath but there is a

the pool and exterior area are wonderful, as are the rooms

shower, comfortable beds, sliding doors opened to our own deck with hammock with view of the pool, garden and lagoon

very comfortable and with a eco friendly orientation, the open restaurant and bar are relaxing, pool is tiny but with the lagoon right at your doorstep you really don't need a swimming pool

had an amazing experience, with good food and drinks, perfect spot at the lagune, a nice swimming pool and the rooms are very clean

the room was on a parking space with a terrible shower, the smell was awful

set up on gravel parking lot, not a nice set-up, only a wire fence seperates the tent area from the street

toward the back parking so no issue there) was a little rude

cooked to order breakfast consisting of eggs, fruit, toast, and coffee; free kayaks, free parking; perfect deck for swimming and lounging, fresh towels every day, great daytime

also the advertisement didn t really tell you that the glamping tents are basically on the parking lot around 4 meters away from the road

wifi very weak

the breakfast is ok, the restaurant staff is very nice

good breakfast which was not included in our arrangement

no wifi in the room

the traditional mexican breakfast options were also super yummy, and were included in our stay

good bar on site

poor breakfast.

of perfect days on the lagune: good breakfast, kayaks that are included and available any time, a bar where you can grab some cocktail for a reasonable price, and sun beds on the pier

the breakfast was perfect coffee toast and fresh fruit

breakfast was really basic, and internet service was bad

enough parking spaces

enjoyed our stay: quiet, comfortable room, nice shared kitchen, clean pool, parking, friendly staff

parking, the swiming pool and proximity to beach

enjoyed our stay: quiet, comfortable room, nice shared kitchen, clean pool, parking, friendly staff

clean, comfy, nice pool, well stocked open kitchen

it was nice that they had a bar to sell drinks from 11-7

the bar was not really a bar as much as a person standing there sometimes to pour some drinks don t

very slow service from bar staff in the garden, but they get away with it due to swing seats and location

there is a little bar area in the yard that you can purchase beverages and relax on the lawn

location was priceless, you have a little bar by the lake however is very tranquil so it s perfect to relax, you can also take kayaks or

like laundry service, organising boat, direction

he was able to get our boat tour booked and handled our laundry

the room with the pool on the roof was worth the splurge

hamacas and pool for relaxing under the palms just in front of the rooms

the door leading to the rooftop apartment/pool was more secure

we also enjoyed the pool and the nice atmosphere

impressions were a little concerning - the hotel pool and reception area is some distance from the lagoon and a little underwhelming to look at

and exhaust from nearby road, dark inside tents, chlorine in pool, dirty stinky hand towels, trashcans were hard to open

the pool was very refreshing on hot days, and the facilities were spotless

the pool is kept pristine and is a lovely feature, especially when lit up in the evening around all of

the pool was always clean and there are chairs to lay down and relax

authentic, the swimming pool was nice even if we weren’t at the hotest period of the year

we especially enjoyed the outdoor grill and pool

place was adorable, such a nice garden with pool, a (small) outdoor kitchen with some tables in the shadow

staff who helped with recommendations, lovely pool and outdoor kitchen area with everything we needed to cook a simple meal (and hammocks

the pool the staff very friendly l, the location

place was adorable, such a nice garden with pool, a (small) outdoor kitchen with some tables in the shadow

beautiful swimming pool. available kitchen and coffee. cozy rooms.

pool wasn’t full to where the water line didn’t reach clean out baskets

and the water of the pool was cold

clean and big rooms and a nice pool

the pool was small but perfect for what we needed

great kitchen space with everything you need for budget cooking, and drinking water available

beds - hot water - clean - safe - location - hostfamily super friendly - tv - ac - good wifi - kitchen you can use + drinking water - sitting area in front of the

clean room, very comfortable bed, common terrace and spacious and well equipped kitchen

there is a common kitchen that you can use for cooking and has a big fridge

comfortable beds and rooms, we loved having use of the kitchen

the pool was the best part super private

and the lagoon 5 min by car or 20 min on foot i liked the mayan decorations around the nice pool and in my room

manager, sylvia, was very helpful with early check in and connecting us with reasonable taxi to do a day trip to ruins

breakfast is amazing

the free breakfast is great

design of the pool is fantastic

hotel was beautiful, loved the breakfast offered and staff was so helpful

the pool and bar area are awesome, the perfect place to relax for a few hours after a long day and the cocktails

great pool

communal pool area is amazing

very nice room, nice pool and good location

pool was pretty dirty. breakfast process could be a bit more straightforward

since my last visit, they’ve expanded the hotel with a beautiful new pool and an inviting open space that adds even more charm to the property

strong wifi signal, smart tv with all the streaming stations, amazing a/c

is very central but it is not noisy at all comfortable bed netflix was a good surprise good wifi very friendly