the interior and all of its details, clean rooms, perfect outdoors and pool

staff attention, breakfast quality, qty and variety

lovely pool and grounds

we also enjoyed our dinner and breakfast there - many tasty traditional dishes, perfectly cooked

from the moment sr jesus met us with umbrellas in the rain until a delicious, unique breakfast on the back patio the next morning we felt like royalty

the pool is a breath taken

the pool is amazing

beautiful garden and fun pool.

the pool was what i like the most and the property is beautiful.

old hacienda has been carefully modernised with attractive modern touches, including a stunning pool

the rooms were comfortable, the pool was lovely and the setting was beautiful

the pool

breakfast was great..staff were great...awesome overall experience.

decent breakfast nice staff

sorry didn't have breakfast

tasty breakfast, kind staff, clean room

loved having access to the shuttle and the driver from 3pm was totally awesome

the parking area is fair sized and easy to access

place to stay, breakfast was good, friendly service, good parking, nice bed and extra good pillows, comfortable room

plenty of parking

location, easy check in process and parking free

clean room at a fair price - breakfast included

fitness super

good food, comfortable bed, good location, good staff, free parking, and a pool and

the attention, the room and the pool

i like the pool and the restaurant is pretty good

the roof terrace bar just opened when i arrived and the view is amazing, on top of that you are allowed to smoke

the elevators work well, and the roof garden bar and restaurant are lovely

great breakfast and a good little gym

we actually stayed here to have a couple days at the pool with bar service and this holtel does not provide this

pleasant staff at the front desk and at the bar on the rooftop

the rooftop pool and bar is great in good weather

valeting parking the professional and friendly and helpful stuff ud83dudc4f the rooftop pool and bar the perfect breakfast (not the cheapest but the best

pool

breakfast to order from the cook

breakfast was exceptional with the owners 'adopted' daughter making whatever you wanted

the breakfast is delicious

swimming pool available

the expansive pool and spacious relaxation areas offer perfect tranquility for unwinding

the atmosphere is beautiful and relaxing, outdoor pool is absolutely gorgeous

the room service could improve, but otherwise it was perfect.

beautiful grounds and pool and room just top-notch

there are lotus ponds a 60 meter lap pool private pool in your suite it s stunning

a good breakfast is served by a very friendly hostess

beautiful setting, everything top-notch. comfortable and peaceful. breakfast made to order!

breakfast was excellent and i felt like i had the whole house to myself

needs some maintenance in the pool(cleaning)

the pool was not clean

updated, clean and location was great. also the breakfast was good.

starbucks next to hotel. swimming pool and lounge chairs.

good coffee and continental breakfast

pool hours is too short especially for guess that returns after a long business day

from staff on situation where customer ask for attention, staff should be more customer oriented breakfast was ok for the price but very

spacious, good ac, parking, the staff is friendly and helpful

breakfast was basic as they told me when arriving

the pool is a perfect place for everybody to meet

pool wasn t clean enough

pool, very clean & friendly staff

very helpful stuff, really large room, excellent service, enjoyed the pool of the hotel, great location: grocery and restaurants right next the hotel, bus to the beach

pool opens very late and closes early, making it useless unless one hangs out in the hotel at

location away from the city centre, and many cheap restaurants around, nice pool, very clean

great location. 5 mins walk to shopping center. clean pool.

pool was yucky

had the best sleep in all my stay, and that's quite important wifi worked fine there is a nearby parking (included) to leave the

actually had the best sleep in all my stay, and that's quite important wifi worked fine there is a nearby parking (included) to leave the

the swimming pool was great!

very dirty pool and there was never water in the fitness center.

gym was being reconstructed, pool was dirty

the pool area and gym were a nice feature

has a pool and gym

the staff. the amenities - gym, pool, wifi.

was no coffeemaker, no kitchen amenities as are expected in any extended stay-style property

clean, good location, nice staff, i loved the gym and swimming pool

they have a gym

manager raised the price of laundry tokens from 50 pesos to 60 pesos during my stay which was a bit of a surprise

great location, very good breakfast, clean rooms.

i would of liked fruit in the buffet for breakfast

breakfast is very basic but coffee is all i need at that time

the bed was comfortable, and a nice breakfast buffet was included in the cost of the room

breakfast could be a little better.

very clean comfy beds and nice little gym and business center

- somewhat boring breakfast, but for 2-3 days ok

the staff is very accommodating and the free breakfast is good

the free coffee during breakfast window is quite bad (extremely watery)

the staff were accommodating, the breakfast had great variety, the beds were comfortable, the location was quiet, we had a little

nice sitting areas near pool

i didn’t take it, because nobody tell me, about the breakfast or coffee

good hotel, the only down side is the bar by the pool is not open

the pool bar was closed during our stay

were very spacious, with comfortable king sized beds, a spacious bathroom, and a fully equipped kitchen, although we did not use it

the staff was super nice, the room was incredible, the pool was even bigger than i thought

pool, gym, shops nearby

bigger parking lot

great location. wonderful staff. good breakfast. lots of parking. all at a reasonable price.

secure parking onsite

the room was spacious and clean, parking was actually easier than we expected.

excellent location. breakfast was very good. staff excellent. free parking.

parking was a bit complex because not well managed

good value for money with free parking and nice comfortable room.

free parking

no security that check up the parking lot and there weren't enough illumination so it made me doubt about my

parking place it's an area that surrounds a abandoned building

room, great location, very good breakfast (not included) and professional staff

breakfast was excellent and delicious each day. staff are friendly and extremely helpful.

location, breakfast, service, staff

location, breakfast, cleanliness

information, my reservation was whit breakfast included, and the front desk staff told me no

it was ok for a 2 day stay. parking spot

good location, near paseo montejo ample parking lot friendly staff

very polite staff, parking area seemed secure.

rooms are large and pleasant with a fridge, decent wifi, good showers with ample hot water

the water of the pool too cold.

the staff are very friendly and gave me an excellent king room in front of the swimming pool area, which is a quite area

bed very comfortable pillows excellent.the pool is so nice and sheltered.

swimming pool is excellent

we travelled with 2 little ones and they had a blast at the swimming pool

conditioner was noisy, pool seemed not too clean 1,000

rooms was perfect, breakfast. pool

place with a very nice pool area and small breakfast area that served a very delicious breakfast

mat on the outside of the balcony so you could dry your feet after swimming in the pool is missing

patio over pool area

free parking

very clean, very friendly staff and helpful, very easy parking, nice meals in the reastaurnt, had a lovely stay

available on each floor better instructions when parking to get to reception and check in

valet parking was great

easy access to wal-mart good parking restaurant great service with taxi easy and great prices

we had a parking area and great wifi

free parking

parking space at the corner

the hotel has private parking which was very helpful

the hotel is small and personal, with very well designed spaces and parking - and just a short walk to the monetejo

the garage contains a lot of parking lots to place your car

free parking in the middle of the city

parking

valet parking onsite

room size, bed, amenities, parking, location,

the breakfast was also delicious

breakfast was grea,t made with love and care

very good breakfast included

great facilities, breakfast, wifi via starlink and a lovely pool

they even have a pool

the laundry and tour services are amazing

they even do a laundry service with 24 hour turn around for a very reasonable price

i had some dirty laundry with me and i asked if there are options available to wash it

the owner and staff are wonderful and they even did our laundry for a very good price

the breakfast wasn’t good at all.

could be a little more lively on an evening also the pool bar closed from 8pm

a good breakfast was included in the price

there was a bar at the roof top swimming pool but there wasn't actually none if you would like smth to order

cold shower all time (morning & evening) most of gym equipment not working poor breakfast

free breakfast, free parking

we were assigned a low-floor room with a parking lot view, which was disappointing given the rate paid during the new year period

great breakfast selection fantastic location to downtown - around 15-20mins walk excellent parking underground great gym facility and rooftop pool/

parking very practical as you can access the room directly with the elevator from the parking

beautiful hotel with friendly staff and perfect location and free parking

is extremely stylish, beautifully furnished, spacious rooms, lovely roof terrace with pool and gym

the pool is quite small and the gym is very basic

com)… super small gym

the pool... we need little shadow pleeease specially with merida weather

husband and i are major fitness junkies and the gym was a major let down there was not enough attachments for the cables and the treadmill would

pool is useless and the girl on the counter is a bit money oriented.

no seats by the pool, and it’s sort of more of a large tub

nice pool, great breakfast place attached

the rooftop pool and the restaurant was really really good

breakfast was excellent and the facility is simple but charming. loved the rooftop pool

the walkway to the pool was wooden slats which weren't fixed down properly

pool was gorgeous, our room was comfortable and clean, the restaurant has great food and the staff

after a very tiring

very comfortable room and good pool. staff very friendly and helpful.

we didn't use the pool, but it looked perfect for a refreshing dip in the water

the swimming pool is very small

the room and the pool

pool was smaller than expected

design food gym location

the pool area deck is made of worn down wood that is warped, the pool is unheated (which is typical for

would expect more chocolate in the breakfast menu as the hotel is called xocolate ;)

the restaurant is fantastic and there's a really good gym too

pool needed cleaning

the gym is simple but very nice too

building, garden, the breakfast, the friendly staff

property, beautiful rooms, very good location, super friendly staff, awesome breakfast

breakfast was good

the breakfast was delicious and the cocktails too

great pleace. you can walk to the donwtown. the breakfast is good. bed and shower are also good.

breakfast is modest - there are a few options to improve it but with extra cost

the staff were lovely and even made mr breakfast early at 5:30am before my bus to the airport

great breakfast

very comfortable bed, nice pool, very good parking, safe

the pool it’s really small

the pool area had very little room for lounging

poor pool area including unfinished stairway and shaby surrounding area

we loved the pool at the top of the hotel

also the pool is a cool feature but not very usable

i am vegan and they prepared a special breakfast for me that was outstanding

wonderful. great fun for the kids. lovely place. very comfortable suites.

breakfast has very limited options. pool needs cleaning.

we thought expensive especially as breakfast not

coffee, homemade breakfast, super clean and secure property, cold a/c, walking distance to city center and paseo de

just a few minutes of paseo montejo (walking) enough space on the parking place enough space on the rooms even for (+)the location was quite close to city centre - the nearby area was quite - free parking available - there were 2 comfortable beds in the room, which was also quite spacious - the (+) there was more than enough parking for our rental (+) it has a decent parking lot and is close to the historic center (a 15 minutes walk) or like 5 minutes in car (+) parking lot (+)modern clean, tea kettle in room. well kept and good parking. (-) parking lote should has better access to hotel, we have to walk out through main (+)comfy, bed. can air... coffee in room with frig. plenty of free parking. (+)clean modern and comfortable. good parking lovely garden nice to have a tea kettle in the room. (+)very clean and affordable hotel, free parking

location is primo, rooms are awesome, pool is great and they have peacocks chillin in the yard

locating was excellent out door pool was beautiful

good food, great pool and bar nearby

room service, quality of preparation of food, friendly staff.

the valet parking is handy

attentive staff. nothing was ever a problem. valet parking high quality breakfast

it was rare to ask at check in an extra fee for wifi, and the use of the gym, i understand for parking, but other than that, an excellent

though very kind, was not at the level of a 5 stars hotel, with the exception of the doormen/parking valet

free parking and the security were also excellent

pool and parking always clean and well illuminated

didn't like that the smoking area was out back in the parking lot with no cover for the rain or a place to sit and relax

pool, mattresses, bathroom, rooftop for smoking, fridge for guests, good value, parking

amenities like pool and parking.

) very safe on site parking

has plenty of space in the parking area

the hotel offered a good breakfast with a few pages menu, however, although we had the breakfast included in our booking, we

limited breakfast options if this is included in your price, unless you want to pay more

the pre purchased breakfast did not include the whole menu.

breakfast, it is not enough, so you have to order additional items.

pool and wifi both excellent

nice old colonial villa, good service and good open bar with beer snacks and cocktails

the pool is a little small.

it has a feel of being 5 stars ranging from the attentive staff, beautiful shared areas with a pool and gym facilities and spa

the staff was couterous and the spa was divine.

location was great. rooftop pool as well. room was big and modern.

the pool required cleaning, and the rooms were somewhat austere. a few more amenities would help

the pool on the rooftop was a nice added touch

new hotel, with very spacious rooms, with swimming pool on roof.

big room, clean, good location, enjoyed the pool. good air con

the area was safe, we had parking, and the rooms were very clean and spacious

not much really, they even have parking included one block down the road.

there's secure free parking too

free parking locating in a guarded and closed garage that has space for maybe 8 vehicles

they also have a secure parking 5min

amazing courtyard with greenery and little pool and hacienda style breakfast area were my favorite

nice little pool, good breakfast, great location.

was perfect for our stay here, comfortable room, nice pool area, friendly personnel and delicious breakfast

good collaboration with the laundry service in front of the hotel

also there is a laundry accross the street and places to eat local food at a very reasonable price in santa ana

we chose it for the parking, which is a block away

great that there is access to a free parking only 5min walking distance from the hotel

the hotel has a bar, a restaurant and gives access to a free parking 5mn from the street entrance

parking is off site,

very clean, the breakfast options were great and the location was very central and the hotel has parking spots within a public parking just a minute away from the property

one bad thing , there is no security in the parking lot so my car got damaged with somebody kicked up my car

the hotel offers parking, beautiful rooms for meetings and events, an outdoor swimming pool and sun deck, billiards

parking is adequate

th some the spaces covered)

the bellboy pablo was great at our reception. the parking is large and easy to find

th shifts), room had mold, no hot water for sink, had

- good wifi - beds were comfortable - free parking - water pressure in shower was good.

the location was nice, the internet was fast, and the parking was nice.

free parking - wifi ok - good lights in the room - good water pressure in the shower - beds were good

it was downtown, and parking was good

no mini bar no coffee maker no tub

the living room furniture and bar area could have been better arranged and better stocked

not particularly well maintained (shower handle fell off, hot water availability variable, towel bar fell off the wall)

absolutely beautiful and the pool area was so pretty

lovely inner courtyard and pool

small but pleasant swimming pool, big enough for 5-6 strokes

free parking for guests and cute pool

location, large comfortable room, super clean and beautiful area surrounding pool

pool and courtyard, small breakfast restaurant attached, walking distance to plazas and restaurants

is a beautiful colonial building with a courtyard pool and loads of lush plants and trees around