the pool is a breath taken

beautiful garden and fun pool.

the pool was what i like the most and the property is beautiful.

the pool is amazing

old hacienda has been carefully modernised with attractive modern touches, including a stunning pool

the rooms were comfortable, the pool was lovely and the setting was beautiful

the pool

the interior and all of its details, clean rooms, perfect outdoors and pool

we also enjoyed our dinner and breakfast there - many tasty traditional dishes, perfectly cooked

from the moment sr jesus met us with umbrellas in the rain until a delicious, unique breakfast on the back patio the next morning we felt like royalty

staff attention, breakfast quality, qty and variety

lovely pool and grounds

bungalows with own veranda to chill big bed with good mattress beautiful setting nice refreshing pool big enough for a little swim delicious breakfast, especially the lemon grass tea the lovely

very good breakfast included

the breakfast was also delicious

great facilities, breakfast, wifi via starlink and a lovely pool

the pool is refreshing and the breakfast is tasty

breakfast was fantastic

the warm and friendly staff and the breakfast was great as well!

breakfast was great..staff were great...awesome overall experience.

tasty breakfast, kind staff, clean room

price, nice staff, breakfast included, pool

handicap room was perfect, breakfast great, clean, good location and staff was the best!

hotel with parking, nice swimming pool, decoration, super clean, comfy beds, water fountain, close to the

minimal parking spaces.

very clean room, large bed, value for money, pool area, parking

all facilities makes it a perfect hotel - garden area, pool, ac, wifi, parking and simple breakfast included

parking area is a little small if you come to a rental car and you will have to park behind other

plenty of parking

the parking area is fair sized and easy to access

place to stay, breakfast was good, friendly service, good parking, nice bed and extra good pillows, comfortable room

location, easy check in process and parking free

clean room at a fair price - breakfast included

tra cost)

nice old renovated hacienda with free parking and a swimmingpool in the middle of the property

free parking

plenty of parking

good parking onsite and within easy walking distance of the town

excellent and attentive hosts, providing best freedom feeling, super tasty breakfast fulfilling all wishes

pool

dinner and breakfast were super tasty

would have liked the stay a bit longer to relax by the pool and garden

self-service bar was great

fitness super

lots of options for breakfast buffet, pool and grounds looked nice

the weather was cloudy and a little cold so i didn't get to use the pool, and the health spa was closed due to the pandemic

everything ! love the place pool service cost location

i like the pool and the restaurant is pretty good

the elevators work well, and the roof garden bar and restaurant are lovely

decent room large great pool area and lush setting

you could see someone had great vision to make this place five star - there is a vacant pool bar, restaurant and spa on site

pool

pool was open very late

wifi, great pool, individual cabins, hot water, lots of space to park and to eat outside

yard is not landscaped, the pool is n’t open, the parking and driveway are not really functioning, the water was on and off

large swimming pool, clean room with bed & hammock

it is big place with swimming pool

i liked having to pool to swim in the morning and loved having a hammock in my room

secure parking

modern, very clean, good safe car parking, excellent location, friendly staff

staff was constantly going out of their way to assist with parking

the staff was very nice and parking was a bonus

at the heart of the golden city with parking facilities

was great it had everything one needs for a few nights the grounds were clean and had a nice pool which was great for a quick refresh from the heat they had a nice area outback for us smokers

point of interest, very clean, well decorated, av, very good wifi, very nice garden and swimming pool, nice

it has a very nice pool on the patio

great room on upper floor. spacious and clean. pool to cool off. working ac.

pool, privacy, balcony, good price

lovely people. good pool and grounds and the cabins were very nice.

swimming pool is glorious, the hotel is super cute and the garden area very nice

there were no platforms in the room to keep luggage, pool was dirty and not chlorinated.

the pool, the hacienda style buildong and the surroundings

beautiful and cozy rooms wide and clean swimming pool elegant structure

nice surrounding, spacious garden and swimming pool

value for money; quiet location, friendly staff, comfortable room and shower, nice garden & pool

beautiful garden great pool coffee for breakfast

great pool too, towels included

great staff, pool, room was clean and hot water

the pool area is great. super friendly and helpful staff

upgrade and pool, also very authentic place

there for 2-3 days and used it as a base to visit izamal and the beautiful cenote's so we had the pool and the whole place to ourselves and the staff made us feel so welcome during the quite times

our suite was nicely decorated , offering majestic pool view and had everything we needed and more

lovely to relax and have a drink by the pool in the afternoon

such a nice place, beautiful gardens, nice pool and the new manager was great, very accommodating

valeting parking the professional and friendly and helpful stuff ud83dudc4f the rooftop pool and bar the perfect breakfast (not the cheapest but the best

the rooftop pool and bar is great in good weather

pleasant staff at the front desk and at the bar on the rooftop

we actually stayed here to have a couple days at the pool with bar service and this holtel does not provide this

great breakfast and a good little gym

had the best sleep in all my stay, and that's quite important wifi worked fine there is a nearby parking (included) to leave the

actually had the best sleep in all my stay, and that's quite important wifi worked fine there is a nearby parking (included) to leave the

the food was excellent the pool was very relaxing and the spa was the best experience

other facilities like swimming pool and gym are also very good

the restaurant has excellent prices for lunch/dinner

very attendant staff. spacious rooms. strong wifi. very strong value

r room service) was not only tepid but 15 minutes after finishing it, it was out of my body

nice warm pool

pool was dirty.

updated, clean and location was great. also the breakfast was good.

from staff on situation where customer ask for attention, staff should be more customer oriented breakfast was ok for the price but very

breakfast

we had free use of the kitchen when needed and also the washing machine

excellent breakfast, everything was perfect, totally recommended

a good breakfast is served by a very friendly hostess

superb coffee the pool was perfect

the pool was not clean

about 20 rooms, intimate, walk out to pool patio from slider in room

maybe only depth of pool. for my youngest.

pool opens very late and closes early, making it useless unless one hangs out in the hotel at

wifi was good, clean pool, staff was good, the only thing that i didn't like was the noisy ac and the old bathroom

very helpful stuff, really large room, excellent service, enjoyed the pool of the hotel, great location: grocery and restaurants right next the hotel, bus to the beach

has a pool and gym

the pool area and gym were a nice feature

the swimming pool was great!

has a pool and gym

gym was being reconstructed, pool was dirty

guests can enjoy a small pool, a gym, and parking if renting a car

pleasant and convenient, plus offered parking.

parking was a bit complex because not well managed

good value for money with free parking and nice comfortable room.

good strong wifi and onsite parking. breakfast was good also.

its around 30 min by walk to the city centre, bud is really nice walk =)) they have private parking place

excellent location. breakfast was very good. staff excellent. free parking.

bigger parking lot

great location. wonderful staff. good breakfast. lots of parking. all at a reasonable price.

hotel is easily accessible, it has good protected parking

they have a gym

for us it was great as this was a transition day within our trip and they had laundry machines (for a cost) which we were in desperate need

manager raised the price of laundry tokens from 50 pesos to 60 pesos during my stay which was a bit of a surprise

a good place to clean your clothes and chill by the pool

i made use of the laundry while i was there which was great since that allowed me to pack light

a lot of options for breakfast, great location

breakfast was excellent and delicious each day. staff are friendly and extremely helpful.

room, great location, very good breakfast (not included) and professional staff

wonderful breakfast very friendly staff

there is no small fridge in the room, in case you have kids and need to pack stuff

good location, near paseo montejo ample parking lot friendly staff

it was ok for a 2 day stay. parking spot

very polite staff, parking area seemed secure.

rooms are large and pleasant with a fridge, decent wifi, good showers with ample hot water

great location, comfortable bed, great breakfast.

location breakfast delicious ud83dude0b comfortable rooms very good front desk guest service

modern, daily breakfast had long hours so you could sleep in and still get all the selections.

breakfast is very basic but coffee is all i need at that time

super easy stay and fun for kids too

pool area was wonderful and our room was spacious

rooms was perfect, breakfast. pool

modern and clean with a lovely pool . the family that ran it were very friendly and helpful

in the superior double rooms overlooking the pool- hot shower with great water pressure, good wifi, king bed was firm but fine,

place with a very nice pool area and small breakfast area that served a very delicious breakfast

- somewhat boring breakfast, but for 2-3 days ok

the free coffee during breakfast window is quite bad (extremely watery)

lobby, restaurant, bar always too hot

beautiful facilities, very nice staff, excellent breakfast.

the staff is very accommodating and the free breakfast is good

was great 3 blocks off paseo montejo and 20 minutes from the cathedral they also had their own parking

location, parking in garage

there was private parking very nearby, the included breakfast was good as well and the staff were very helpful and

the hotel has private parking which was very helpful

the hotel is small and personal, with very well designed spaces and parking - and just a short walk to the monetejo

the water of the pool too cold.

bed very comfortable pillows excellent.the pool is so nice and sheltered.

clean, big rooms. nice clean pool, restaurant facilities and english speaking / polite staff.

swimming pool is excellent

the staff are very friendly and gave me an excellent king room in front of the swimming pool area, which is a quite area

nice sitting areas near pool

i didn’t take it, because nobody tell me, about the breakfast or coffee

the owner and staff are wonderful and they even did our laundry for a very good price

i had some dirty laundry with me and i asked if there are options available to wash it

they even do a laundry service with 24 hour turn around for a very reasonable price

the laundry and tour services are amazing

the valet parking service is free and the staff parks your own car

free parking

location, parking, friendlyness of staff

available on each floor better instructions when parking to get to reception and check in

very comfortable. parking. dogs allowed

the kitchen inside the room is an amazing feature

my kids enjoyed going to the mall across the way

wish i would have known the pool would be closed my entire stay :( i would have stayed

rooms are modern and comfortable with a full kitchen

the pool bar was closed during our stay

parking

free parking in the middle of the city

valet parking onsite

the garage contains a lot of parking lots to place your car

room size, bed, amenities, parking, location,

rooftop bar had limited food choices

could be a little more lively on an evening also the pool bar closed from 8pm

10am end of breakfast

a good breakfast was included in the price

clean, modern hotel. comfortable bed. decent gym.

husband and i are major fitness junkies and the gym was a major let down there was not enough attachments for the cables and the treadmill would

pool had no shade or umbrella and no bar service at the pool

great hotel. good location, the rooftop pool is fun.

for me, the best asset of the nh merida is the 8th floor rooftop pool and terrace with expansive views over the city

the pool... we need little shadow pleeease specially with merida weather

have been nicer to have had a heated pool with some sunshine to sunbathe as this was in the shade

good value for breakfast.

the pool area deck is made of worn down wood that is warped, the pool is unheated (which is typical for

street vendors disturbing breakfast, few sun loungers by the pool, closed spa.

location, beautiful design, rooftop bar, delicious breakfast, nice swimming pool, friendly staff, spacious room, outdoor bathtub, coffee maker in the room

location / breakfast / parking

beds are so comfortable, and parking is available

beautiful hotel with friendly staff and perfect location and free parking

there is free parking underground with elevator to higher floors

parking very practical as you can access the room directly with the elevator from the parking

we didn't use the pool, but it looked perfect for a refreshing dip in the water

.all good nothing bad. maybe need to work better the pool/jacuzzi that might need repairs soon.

were located right next to the pool

the pool is small, i didn't try to attempt to use it.

pool was smaller than expected

pool, mattresses, bathroom, rooftop for smoking, fridge for guests, good value, parking

) very safe on site parking

nice place. nice room. good secure parking. nice pool.

amenities like pool and parking.

they even have a pool, parking, and most importantly, i felt safe there

it was probably the off season but the pool wasn t maintained

the staff were excellent especially raul who served our breakfast

breakfast was delicious and always served

pool needed more maintenance, a little small

breakfast was good

pool was gorgeous, our room was comfortable and clean, the restaurant has great food and the staff

breakfast was excellent and the facility is simple but charming. loved the rooftop pool

pool area was exceptional. staff were lovely and attentive. breakfast was lovely

d hot) day i could ve used that swimming pool also, no breakfast buffet

the walkway to the pool was wooden slats which weren't fixed down properly

the pool it’s really small

room was comfortable, wifi service was good, enjoyed the little rooftop pool

was quite spacious, featuring a king-size bed and offering a beautiful view right next to the pool

super dirty pool making it unusable

the pool area had very little room for lounging

pool is useless and the girl on the counter is a bit money oriented.

no seats by the pool, and it’s sort of more of a large tub

nice pool, great breakfast place attached

hotel staff were so nice, thé hotel is beautiful (swimming pool in thé beautiful patio) and well located

nice, fresh fruit, there's a small pool; staff were good

the room near the pool is very bright, there is a ligh from the street and no curtain on the window above the door

outside; in our initial room, there was a loud buzzing noise; wifi was limited to the breakfast/pool areas

the staff were lovely and even made mr breakfast early at 5:30am before my bus to the airport

breakfast has very limited options. pool needs cleaning.

we thought expensive especially as breakfast not

i am vegan and they prepared a special breakfast for me that was outstanding

wonderful. great fun for the kids. lovely place. very comfortable suites.

could have better gluten free breakfast options- otherwise the breakfast was very good!

has plenty of space in the parking area

the hotel offered a good breakfast with a few pages menu, however, although we had the breakfast included in our booking, we

breakfast could have been better. too cold in communal areas - air con way too strong.

they made us a fruit breakfast to take out at 5

breakfast, it is not enough, so you have to order additional items.

location was great. rooftop pool as well. room was big and modern.

the pool required cleaning, and the rooms were somewhat austere. a few more amenities would help

the pool on the rooftop was a nice added touch

new hotel, with very spacious rooms, with swimming pool on roof.

big room, clean, good location, enjoyed the pool. good air con

just a few minutes of paseo montejo (walking) enough space on the parking place enough space on the rooms even for (+)the location was quite close to city centre - the nearby area was quite - free parking available - there were 2 comfortable beds in the room, which was also quite spacious - the (+) there was more than enough parking for our rental (+) it has a decent parking lot and is close to the historic center (a 15 minutes walk) or like 5 minutes in car (+) parking lot (+)modern clean, tea kettle in room. well kept and good parking. (-) parking lote should has better access to hotel, we have to walk out through main (+)comfy, bed. can air... coffee in room with frig. plenty of free parking. (+)clean modern and comfortable. good parking lovely garden nice to have a tea kettle in the room. (+)very clean and affordable hotel, free parking

the outside garden is huge and the swimming pool is very good

pleasant large green space outdoors with a partial shaded swimming pool and plenty of loungers and hammocks

nice rooms and beds and a little gym i used - quite old and simple but still good to have

locating was excellent out door pool was beautiful

free parking locating in a guarded and closed garage that has space for maybe 8 vehicles

the area was safe, we had parking, and the rooms were very clean and spacious

there's secure free parking too

not much really, they even have parking included one block down the road.

parking was more convenient but staff willing to step up to help