the water switch unless you are actually in the tub, which is not comfortable when giving bath to kids (we had

the rooms were spacious and comfortable, the kids really enjoyed our stay here

were a family with two kids: beds where all individual there was no care on making a couple bed for parents

the room had a comfortable bed and a big bath tube, with a very fast wifi connection

lovely and clean, air conditioning and great cafe bar attached.

the sofa bed for the children was a bit small for both kids. that s my only criticism

wifi was a little spotty.

no room service menu floor in bedroom not very clean always forgot to replenish toilet

wifi ever (unacceptable for the 21st century) very hot room at nigh (even if they claim they foxed

very helpful staff, nice view from balcony and a big screen in the bar if you want to watch football

huge and comfy bed, perfect for a family with one or two kids.

lack of kettle which is handy for a quick tea or simply use for kids cerelac

we were also unaware that the hotel bar would

30pm and the expensive but excellent el bar restaurant across the street

laundry service was awesome

advertised as rooftop pool. it just about comes to your knees

the pool isn t a swimming pool

central. clean. comfortable. excellent breakfast. lovely staff. would definitely stay again.

chose it for the rooftop pool but it was falsely advertised as a pool

swimming pool not open and it s more of a puddle than a pool.

in the middle of everything. awesome street views and delicious, inexpensive room service.

location

nice bars and restaurants, just next to the cathedral, rooms are bright and sparkling clean, breakfast and room

excellent location for visiting the city, shops restaurants and bars, comfortable room, good breakfast and

24/7 front desk. excellent breakfast. very friendly staff close to all major sites.

the concierge gave my kids chocolates when we checked out

the bar wasn t open but they very kindly us ice.

the location! the balcony, and the wifi was good.

very atmospheric scene, just steps to great bars and restaurants, including piscolabis in the fantastic pasaje

wifi

a lot of noises of kids

apparently being pet friendly our dog was not allowed in any area of the hotel, not even the bar, so we did not

wonderfully helpful staff. decor. clean. pet friendly. centre of town. relaxed atmosphere.

everyone in the bar was so wonderful

dogs are not allowed in the bar but that s their choice.

i had booked 2 rooms for 2 adults and 3 kids previously and they only had rooms down for two adults

were like cement, wifi did not work and the air conditioning did not work as well

wifi poor. room very dark. elevator very slow.

wifi is very poor

couldn t get the wifi to work

good kitchen facilities in the suite

wifi weak. staff enters the room to replace the water but not to clean the room

having kitchen in the rooms is excellent

found it difficult to operate the kitchen facilities some staff weren t very helpful

sized fridge and kitchen was a nice surprise

location, cleanliness, good-sized bedrooms, nice gym

restaurant has limited dinner menu (same as room service).

the staff were very friendly. the breakfast was great and the coffee in the bar also.

wifi isn't great but that's a minor issue

bar staff also very friendly

beds were great. we had an adjoining room with our kids which was really practical.

room with kids was great, breakfast was fantastic and nice terrace front and back

extremely comfortable and separate suite for the kids

surely they should have got intouch with the kids teachers who were looking after the kids

the bar had a lively atmosphere and served some fine food

when travelling with kids, make sure you go to parque campo grande, it is a super playground

staff and pets/kids friendly approach!

for next guests room ok for one night, but a bit too small for longer stay with a family with 2 kids

nice breakfast - quantity and variety - and kids no charge policy

lovely staff and even a small play area for kids

was fine except evening meal ,restaurant closed and just a few tapas available at the bar

there could have been a bar and food when we arrived

wifi in my room could be better. room a little small, but more than enough to sleep.

staff were very helpful, especially for sorting laundry which was returned within a couple of hours

wifi good

s there and looked good, but we always eat in the lovely bar area , have choices of most things easy to get to

room service food arrived with no covers on the food, not very hygienic then food was cold and the

bar prices good and reception staff on arrival very pleasant and

beds are comfortable and wifi works well.

bar man was rather miserable and when i pronounced white wine as branco rather than blanco he

room service was not available 24/7 as advertised ..

there was literally nothing including the gym

pool open would be great

spa opens only for weekends

nice comfortable hotel and great pool. breakfast was excellent

free secure underground parking a real bonus

car parking brilliant with choice of underground parking at no extra cost

gym and nice pool

eating in bar not restaurant

parking was right outside the hotel in a car park for hotel residents only

was good for the spanish summer :) good ambience in the hotel bar with fair prices the breakfast was basic

a cosy restaurant and bar with a

a cosy restaurant and bar with a good menu

breakfast was not included and eaten in the bar area which was very basic and not very pleasant.

the have a good place for the kids (2-10 years old)

the have a good place for the kids (2-10 years old)

in fact, later in the evening we had some beers in the bar and were given two free tapas (i think)

big family bedroom,nice space for the kids to play and great swimming pool.

its pool as we were on our way from the netherlands to portugal and we needed something for the kids to relax

motorway, an oasis of extensive grounds (with free access of the pool for guests, playgrounds for kids, tennis

didn't know that it belonged to a club so after a scavenger hunt in our bathing suits through a kids' birthday

they thankfully left about sunset were very noisy with kids running around hotel screaming

our 2 bedroom room was huge and kids loved the spa bath

good for when you'd like to go out with kids :-) it was a nice place for us to stop and rest for the night before

the parking was a bit difficult and someone scraped our rental car in the lot.

the wifi was none existent

and parking was a bit tight but they did have a wedding

free parking and safe, quiet area

free parking; good wi-go

we were not given the wifi password and no way to contact front desk, we arrive past 10pm

refund us ( we were a party of 4 ) so we had to leave earlier than expected so we could find a bar and have

i traveled by motorbike and it would be nice to have a covered parking, but it was ok anyway.

very accommodating for families with kids

very accommodating for families with kids

wifi signal

the bar is in the hotel reception and it's a bit noisy

great value for money, nicely decorated comfortable room with good wifi.

spa bath in the bedroom, we found it to be very impersonal and would have preferred a nice walk in

for pet owners the close proximity of the duero river to exercise their pet is a tangible benefit

great evening meal included in the price. really good bar area, lively and friendly.

the bar man gave me a nice breakfast the next morning and provided me with a

warm and comfortable room, cosy gastro bar in front, excellent restaurant at back

food in the bar was good. secure parking for motorcycles. staff very pleasant and helpful

ich was excellent) as there was an important football match to watch

the shower didn t work properly could not connect to wifi

basic hotel, a bit old fashioned, but very clean, comfort, good beds, nice bar and spanish breakfast

bathroom had spa bath, but hand-held shower was unusable due to sloping ceiling

great closed parking option, good location, handy cafe and bar on the premises : it was our first visit to

no time to use the spa area but at only 15 euros for turkish, sauna, jacuzzi and pool a real bargain

helpful staff. good wifi

the owner of the bar & restaurant was a bit unfriendly and moody

simple but clean and tidy, good wifi

free wifi was excellent

location hotel and room spotless nice little bar and several bars within 300 metres

wifi was very slow

way to find, very helpful staff, great breakfast, free public parking, walking distance to food choices in the

wifi coverage

good position, efficient staff, a very good breakfast and easy parking.

easy check in, reasonably hotel bar which was also the breakfast area

location with supermarket close by, easy parking, and secure courtyard for the dog

parking right outside the house

the plumbing in the kitchen and downstairs toilet had an awful smell of sewage , when the water ran or toilet

excellent wifi

the kitchen equipment was poor ,but we only used it as a 1 night stopover

parking is a little tight.

bar food was poor

the communal area near the bar and dining room are beautifully renovated, staff are super friendly and the

beautiful location along the douro river with excellent parking facilities

and comfortable room and shower private parking quiet neighbourhood very reasonable