great value for money, nicely decorated comfortable room with good wifi.

spa bath in the bedroom, we found it to be very impersonal and would have preferred a nice walk in

for pet owners the close proximity of the duero river to exercise their pet is a tangible benefit

free parking; good wi-go

i traveled by motorbike and it would be nice to have a covered parking, but it was ok anyway.

we were not given the wifi password and no way to contact front desk, we arrive past 10pm

refund us ( we were a party of 4 ) so we had to leave earlier than expected so we could find a bar and have

free parking and safe, quiet area

the have a good place for the kids (2-10 years old)

the have a good place for the kids (2-10 years old)

in fact, later in the evening we had some beers in the bar and were given two free tapas (i think)

was good for the spanish summer :) good ambience in the hotel bar with fair prices the breakfast was basic

a cosy restaurant and bar with a good menu

breakfast was not included and eaten in the bar area which was very basic and not very pleasant.

a cosy restaurant and bar with a

very accommodating for families with kids

very accommodating for families with kids

wifi signal

the bar is in the hotel reception and it's a bit noisy

restaurant closed at 4pm had to make do with a sandwich from the bar only to find out that the bar closed for

the bar closed from 6pm on saturday til monday and there is no other establishment in walking distance

the gym is quite good

was relatively low reflecting the location but the bedroom, the cafe and gym were all very good

wifi good

the sofa bed for the children was a bit small for both kids. that s my only criticism

room service was also quick and offered just what i needed

with husband in wheelchair, great chair lift up to street level and handrail in shower room service food highly

no room service menu floor in bedroom not very clean always forgot to replenish toilet

wifi was a little spotty.

were a family with two kids: beds where all individual there was no care on making a couple bed for parents

the water switch unless you are actually in the tub, which is not comfortable when giving bath to kids (we had

the rooms were spacious and comfortable, the kids really enjoyed our stay here

room service, no coins availability for the vending and no currency exchange i was with a lot of

bar fridge

breakfast was well laid out with many options and well prepared so that everyone could enjoy

the breakfast was phenomenal and all the staff were truly helpful and pleasant

excellent location for visiting the city, shops restaurants and bars, comfortable room, good breakfast and

24/7 front desk. excellent breakfast. very friendly staff close to all major sites.

location

the concierge gave my kids chocolates when we checked out

the concierge gave my kids chocolates when we checked out

place, great location, fabulous tapas/wine bar at end of the street near the cathedral

the bar wasn t open but they very kindly us ice.

the location! the balcony, and the wifi was good.

i had booked 2 rooms for 2 adults and 3 kids previously and they only had rooms down for two adults

were like cement, wifi did not work and the air conditioning did not work as well

couldn t get the wifi to work

the bar was very cheap i was well surprised

a kettle in the room would have been nice, and the gym was basic, but ok.

only thing i missed to be the perfect place is a gym to do some export.

well equipped kitchen

good kitchen facilities in the suite

was large, new, nicely furnished and with comfortable beds, and equipped with a full operative kitchen; even

wifi was spotty

huge and comfy bed, perfect for a family with one or two kids.

lack of kettle which is handy for a quick tea or simply use for kids cerelac

clean, comfortable, good wifi

comfy bed, good wifi and good shower

wifi speed was great

they thankfully left about sunset were very noisy with kids running around hotel screaming

big family bedroom,nice space for the kids to play and great swimming pool.

didn't know that it belonged to a club so after a scavenger hunt in our bathing suits through a kids' birthday

motorway, an oasis of extensive grounds (with free access of the pool for guests, playgrounds for kids, tennis

its pool as we were on our way from the netherlands to portugal and we needed something for the kids to relax

pool is shallow

the pool on the roof is rather shallow as well

amazing roof top restaurant/bar and plunge pool

the pool isn t a swimming pool

no functioning elevators, food, or spa service

restaurant and bar closed which wasn't noted on the website when we reserved. very disappointing

the pool area. nice relaxed bar too.

confortable bed, great spa and good pool (you have sun pretty much all day!)

but as a suggestion for improvement, they had no glass mugs/cups only paper and the mini bar didn't have prices

pool was closed (out of season), spa was only open on weekends during stay.

room with kids was great, breakfast was fantastic and nice terrace front and back

beds were great. we had an adjoining room with our kids which was really practical.

surely they should have got intouch with the kids teachers who were looking after the kids

extremely comfortable and separate suite for the kids

the bar is lovely for a drink or good light meals too

no covering of wireless at room service phone doesn t work

the wifi was very poor.

the bar was tremendous lounge area clean and attractive check in smooth and quick

wifi connection

there was a varied and tasty breakfast and the bar was useful for use during the day

a lot of noises of kids

the kind woman on duty friday afternoon helped with wifi big help

the wifi

excellent wifi

very pet friendly

staff and pets/kids friendly approach!

we ended up sleeping all in one room (double bed + double sofa bed for the big kids and cot for baby)

when travelling with kids, make sure you go to parque campo grande, it is a super playground

keep your kids next to yourself

pool area for kids to stay entertained while parents can relax and have a bite to eat on the terrace overlooking

the bar service was very slow due to just one staff member on duty

safe easy parking in front of the hotel

to do and the hotel has absolutely no entertainment apart from the expensive restaurant and a gym with a tiny

secure gratis parking and a free mini bar, and the plunge pool and fitness

staff were not particularly helpful and room service food was terrible (the bread was hard enough to take your

restaurant on site is very good but wish the coffee bar served simpler food throughout the day - salads,

parking on site

not a problem for us, as the staff were extremely helpful in putting together some simple bar food - ham, cheese

easy parking

parking is a little tight.

room service food arrived with no covers on the food, not very hygienic then food was cold and the

bar prices good and reception staff on arrival very pleasant and

where you can eat other than outside with pets, shame as bar is nice and you would certainly spend more money

is lovely, we arrived late and was disappointed no water in mini bar but apart from that all good its are 4thtime

the lady on reception and anna in the bar were exceptional

our 2 bedroom room was huge and kids loved the spa bath

good for when you'd like to go out with kids :-) it was a nice place for us to stop and rest for the night before

restaurant which offers tasty dishes, private garden, free parking

very welcoming with good, safe parking and options for food and drink

large room, helpful staff, bar on site, charming hotel.

the wifi did not work at all

bar downstairs was open late, so loud

the spa bath was not completely clean

good rooms which are quite recent in a nice area. the tapas bar down the road

wifi really bad .