and bar facilities were excellent

warm and comfortable room, cosy gastro bar in front, excellent restaurant at back

ich was excellent) as there was an important football match to watch

the bar man gave me a nice breakfast the next morning and provided me with a

room was ok although overlooked, the bar was good with reasonably priced drinks, and the food and service at

good position, efficient staff, a very good breakfast and easy parking.

wifi coverage

breakfast was well presented with a good choice and good quality

if management put info/menu re bar food available within each room

hotel was clean throughout - and for our one night stay we were well happy with the room and breakfast

the owner of the bar & restaurant was a bit unfriendly and moody

the two sisters who served in the bar and restaurant where lovely

it had a bar and restaurant on-site

nice bar attached to hotel with decent prices

free wifi was excellent

no time to use the spa area but at only 15 euros for turkish, sauna, jacuzzi and pool a real bargain

enjoyed the pool a lot

they have a bar area and eating area if you didn't fancy heading out

pet-friendly

great location, pet and baby-friendly. air-conditioned room.

the kitchen equipment was poor ,but we only used it as a 1 night stopover

the plumbing in the kitchen and downstairs toilet had an awful smell of sewage , when the water ran or toilet

parking right outside the house

excellent wifi

location with supermarket close by, easy parking, and secure courtyard for the dog

good for when you'd like to go out with kids :-) it was a nice place for us to stop and rest for the night before

our 2 bedroom room was huge and kids loved the spa bath

good, fresh interior. free parking. easy access from the motorway. good inexpensive breakfast.

and parking was a bit tight but they did have a wedding

parking late at night could be a bit challenging

the kids loved the split level bedroom as well as the scrambled egg and bacon for breakfast

stunning location, building and decor. excellent private parking

came somewhat as a surprise that we paid an extra fee for using the spa environment but it was still worthwhile

amazing room fabulous pool with jacuzzi

the kids loved the split level bedroom as well as the scrambled egg and bacon for breakfast

the room has a fridge which was great because we have to store dairy free food for our allergic kids

no bar open when we arrived, tired from a day in the picos.

the bar lady was super nice

great location and secure parking included in the price was a bonus. very easy check in.

the room has a fridge which was great because we have to store dairy free food for our allergic kids

my son amused) , evening dinner, vending machines, entertainment staff, bar, sun terrace, garden kids outdoor

for the price with breakfast included wery good location good

breakfast was very good, plentiful and good choice available

nice breakfast and confortable beds

suite which was very poor value as it didnt have any tea and coffee making facilities and no mini bar which you

everything is new and spotless ( may 2025) great wifi, great shower room

big family bedroom,nice space for the kids to play and great swimming pool.

didn't know that it belonged to a club so after a scavenger hunt in our bathing suits through a kids' birthday

motorway, an oasis of extensive grounds (with free access of the pool for guests, playgrounds for kids, tennis

its pool as we were on our way from the netherlands to portugal and we needed something for the kids to relax

they thankfully left about sunset were very noisy with kids running around hotel screaming

car parking brilliant with choice of underground parking at no extra cost

parking is secure with elevators to room floors

found the pool , gym, steam room a bit of a let down

the swimming pool had some tiles missing

gym needs upgrading, some machines not working.

the bar and restaurant staff were very helpful and happy doing their job

pool was great- ate in the hotel restaurant on the first night and had the iberico pork- was

spa chargeable

the fact that the gym isn't open from monday to sunday

bar snacks only

keep your kids next to yourself

staff and pets/kids friendly approach!

pool area for kids to stay entertained while parents can relax and have a bite to eat on the terrace overlooking

when travelling with kids, make sure you go to parque campo grande, it is a super playground

we ended up sleeping all in one room (double bed + double sofa bed for the big kids and cot for baby)

surely they should have got intouch with the kids teachers who were looking after the kids

beds were great. we had an adjoining room with our kids which was really practical.

room with kids was great, breakfast was fantastic and nice terrace front and back

extremely comfortable and separate suite for the kids

room with kids was great, breakfast was fantastic and nice terrace front and back

room service food arrived with no covers on the food, not very hygienic then food was cold and the

worst wifi ever

bar prices good and reception staff on arrival very pleasant and

we ordered room service but go the wrong food

s there and looked good, but we always eat in the lovely bar area , have choices of most things easy to get to

i had booked 2 rooms for 2 adults and 3 kids previously and they only had rooms down for two adults

proofing, helpfull staff even in other languages, excelent food quality at the resturant and good laundry service

today with travellers like us connected daily to wifi, it is bad manner and idea to switch blame on user

wifi is super bad. i could not work as i expected. in the location i did not feel safe.

near centre and main station big modern hotel spacious everything works bar restaurant and a great weekend rate

the sofa bed for the children was a bit small for both kids. that s my only criticism

there is free wifi throughout

wifi ever (unacceptable for the 21st century) very hot room at nigh (even if they claim they foxed

room service was also quick and offered just what i needed

good wifi

huge and comfy bed, perfect for a family with one or two kids.

lack of kettle which is handy for a quick tea or simply use for kids cerelac

no information in room as to phone numbers for room service, front desk

laundry service was awesome

the bar had a great menu with good breakfast

pool is shallow

central. clean. comfortable. excellent breakfast. lovely staff. would definitely stay again.

the pool isn t a swimming pool

the location , design, cleanliness, lighting was immaculate. very good fitness suite.

amazing roof top restaurant/bar and plunge pool

a lot of noises of kids

apparently being pet friendly our dog was not allowed in any area of the hotel, not even the bar, so we did not

the hotel is also pet friendly

breakfast area and bar are a bit dull

great location pet friendly secure parking

staff were very helpful, especially for sorting laundry which was returned within a couple of hours

the bar closed from 6pm on saturday til monday and there is no other establishment in walking distance

there could have been a bar and food when we arrived

was fine except evening meal ,restaurant closed and just a few tapas available at the bar

restaurant closed at 4pm had to make do with a sandwich from the bar only to find out that the bar closed for

the water switch unless you are actually in the tub, which is not comfortable when giving bath to kids (we had

were a family with two kids: beds where all individual there was no care on making a couple bed for parents

the rooms were spacious and comfortable, the kids really enjoyed our stay here

wifi did not work for the laptop

the room had a comfortable bed and a big bath tube, with a very fast wifi connection

no covering of wireless at room service phone doesn t work

the staff were very friendly. the breakfast was great and the coffee in the bar also.

the wifi was very poor.

bar staff also very friendly

wifi in the room for the very expensive price i paid

the concierge gave my kids chocolates when we checked out

friendly and helpful staff, nice bay window view. wifi did not work though.

very atmospheric scene, just steps to great bars and restaurants, including piscolabis in the fantastic pasaje

there is a first rate tapas bar within sight

wifi a bit spasmodic. hotel not on driveble road.

24/7 front desk. excellent breakfast. very friendly staff close to all major sites.

costs extra but worth it)

and restaurants, just next to the cathedral, rooms are bright and sparkling clean, breakfast and room service

in the middle of everything. awesome street views and delicious, inexpensive room service.

location

found it difficult to operate the kitchen facilities some staff weren t very helpful

erraticy wifi.

gym, restaurant, terrace

wifi unsuitable for working purposes and very intermittent service

only thing i missed to be the perfect place is a gym to do some export.

the communal area near the bar and dining room are beautifully renovated, staff are super friendly and the

com form says no parking available which is completely

wifi works well

beautiful location along the douro river with excellent parking facilities

the wifi in our room was barely useful (no coverage).