& sun and didn t realize that it closed at 9am on monday so had to make other arrangements with kids last

i was also traveling with my kids who aren't the quietest, and i get putting customers with kids next to each

i went down early and did not have to wait at all, however my kids went down later and some things were not

was great, pool was great, beautiful hotel

great room with a living room and kitchen. the view of the city is nice at night!

kids were knocking and then getting in the elevator

room service was decent

pool and gym are extremely small and not well equipped

comfort of room and bed! beautiful bar and restaurant!

i did try to order room service at 9:40 pm and no one answered

one day they took very long to have our room cleaned, and i had to wait downstairs with my kids for a long time

loved the pool, our kids loved the pool because it goes from indoors to out doors

lot for 5 months, only because i intend to enjoy myself, after a life of sacrificing to raise my kids

lot for 5 months, only because i intend to enjoy myself, after a life of sacrificing to raise my kids

they even had guest laundry facilities which was very helpful for solo travelers like me who pack light

also a map of the shuttle stops would be nice

good wifi, location, relatively modern and well kept hotel

the gym was well equipped and the lobby was clean and welcoming

lovely helpful staff. since i didn't have a car, their shuttle service was a terrific bonus.

table is too small and wifi is very slow.

breakfast (most places have just canceled their free breakfast all together), which with 4 kids, i appreciate

the kids were adorable, but a bit more than your average un-disciplined

was simple, but great when you wake up with hungry kids

hotel has a lot of old-world charm with all the modern amenities, a very generous continental breakfast in a

location, reasonably priced, free parking, very friendly staff - patricio at front desk is wonderful

kids really enjoyed the breakfast; it was not overcrowded so they were able to take their time and

great place to stay with all the little kids too!

even when my kids spoke

even when my kids spoke

looked clean but found pet hairs on the fitted sheet

booking was for 3 adults and 3 kids

my kids and i loved the breakfast

the pool for the kids and the location of the property. close to restaurants and parks

was a conference going on and many kids were running rampant through the hotel with little to no supervision

had a long trip heading back from maryland to boston and she made it an easy check in for my kids and myself

there was some convention which somehow meant we couldn t swim until 10, it s nice seeing kids being kids

very clean, lots of room. kids loved the pool. appreciated having the laundry available.

not ideal when traveling with kids

lobby, restaurant was closed and no breakfast and i had to check out earlier than intended to get kids

2 hours to check in the line was extremely long and they only had 1 staff member had 2 small kids that were

my kids could feel the springs on them

the kids enjoyed their waffles

not the most lovely people, and they always seem to have a pack of screaming kids

my kids love it

staff were accommodating, friendly, and good with kids

we also enjoyed the indoor pool with the kids

the pool and whirlpool were a hit with my kids

lightening in the rooms was terrible. kids running up and down hallway constantly

many kids, families, and activity is unpleasant to deal with when trying to relax

so, everything i had like; water and juice for the kids were at room temperature

tony at the restaurant is great rooms are spacious clean and the kids love the toilet functions

i arrived late friday evening and after checking in promptly ordered room service

continental breakfast is low quality

the suite was very spacious but most importantly their pet friendly attitude welcomed our golden retriever

the room was not overlooking the valet parking

fulfill my reservation and provide us two connected rooms and it took a while to prepare to my kids rooms with

the wifi was great, and the proximity to the port was convenient

the spa is great too

price for room service very high

breakfast, no coffee machine and mini bar in the room, room service menu

the kitchenet has all you need for staying several days and cook if you want to

nice sized room with nicely equipped kitchen

setup for families, very clean, check in was very fast and the hotel could accommodate our early check in request

having a kitchen in the room

settled in went up to the rooftop bar at 10 to have a night cap and they told me they just closed

the adults stayed in one room and all the kids in another

nice, clean hotel and my kids loved the pool!

the front line staff was very personal. we had kids running up and down the hall.

a lot of banging on the walls every hour on the hour, kids

i think is outrageous, imagine a family with 4 kids, $100

loved it my toddler kids just loved the place

it was a great especially when traveling with kids

the kids just constantly ran and jumped so i didn t get any sleep

the kids just constantly ran and jumped so i didn’t get any sleep

good location. wifi was fast. breakfast is good. staff is very friendly.

great location for shows at cap theatre. decent bar food.

no bar or restaurant, very limited breakfast available.

the l2 ev charger on the non handicap spot is broken.

nice gym

large, well appointed gym

lady in charge of the breakfast was rude treating the guests like little kids

my husband and kids agreed too

i asked for a quiet floor and specifically one without kids b/c last year i was on a floor with kids running

we had our two kids (under 3) and our dog

also kids were partying across from us all night

it s was nice to be able to return from a busy day at the aquarium and not have to drag the kids out to dinner

the pool was great for our kids

friendly staff, clean, things were up to date. our kids loved the pool.

the gym is very nice

it is right next to the laundry and maintenance rooms

pool was not open as stated on website room was not cleaned thoroughly, even the kids noticed.

there was nothing i didn't like. the kids missed an indoor pool.

kids enjoyed basketball court & outdoor pool

two bedrooms apartment is perfect for a large family with young kids, spacious and comfortable

this makes traveling with kids so convenient

the pool was absolutely amazing! the environment was welcoming and the kids had a ball!

in the corredor with kids and people talking late night , dog barking and kids running in

mall, whole foods and cheesecake factory which especially comes in handy for families who have kids(s)

next door neighbor's at the hotel had more than 20 30 kids in a room that made noise all night long and all day

we love this place. our kids have a great time at the pool. the staff is always friendly.

the gym was small and under equiped.

in the hotel lobby and gym are non existent

clean, nice accomodation, gym and restaurants and food market close to the hotel.

due to covid-19 there was no room service, but staff was on call if you needed anything like extra sheets and

i wish the amenities like the swimming pool and gym were more advertised.

great location and pool was awesome!

spa services are very limited and extremely expensive.

charge for wifi service

the swimming pool and gym were a great addition.

pool, bathroom

i had to park on the street, scramble to find coins for the parking meter, lug myself and my kids into the

no sponge provided in kitchenette

no soap in the bathroom, no soap in kitchen sink

clean room and delicious breakfast!! thank you for your hospitality, we totally enjoyed.

free wifi offered in the room and a business center is available at the ground level should you need to

they upgraded our room, to ensure there was room for the bedding they provided for the two kids

very comfy bed, loved the fireplace and terrace

they upgraded our room, to ensure there was room for the bedding they provided for the two kids

be aware that the wifi is very poor, and there is very poor cell phone coverage.

very untidy pool and lounge area with a nice fireplace but all filthy and run down

i loved this hotel. it is wonderful and luxurious. great breakfast gorgeous room lovely staff

breakfast was extremely convenient a change of egg type mid week would have been nice but i

location . rooms are spacious, feels like home. friendly stuff, good breakfast .

breakfast and patio area

did wish that there was room service available for breakfast &/or lunch as well as for dinner beginning at 5:3

second floor which was okay until the rest of that floor became a party for group of high school kids

noise factor- the room upstairs had kids running back and forth and it was very loud over our heads

napkins and utensils too high for kids to reach and above hot waffle iron

management tried to warm family stayed because of noise with kids pretty sure it didn t work

parking was tight but i have a bigger truck so that s to be expected

had dogs staying across that hall that howled at all hours of the night for our first night then kids screaming

plenty of parking

the fitness center was terrific

the evening on my last night there, i saw a cockroach in the bathroom, no room service, restaurant was closed,

location and pool

my kids went to ask for sugar for tea as it was not away in room the front office denied and when call

also we would have liked to know ahead of time that the pool wasn t available

breakfast was not what me and my family expected but it was ok

little kitchen with microwave and fridge

location is awesome, kitchen in room

the breakfast was delicious and every day there was something different to

clean, easy check in, nice staff, great breakfast

morning breakfast and quiet place

building, room, breakfast area

good breakfast, caring and friendly staff to meet your needs

the pool was great and the kids loved it

larger pool or another for kids

would recommend it to shu parents are coming to see their kids at the

love the create your own waffles and the pool is a plus my kids always make friends when we head this way

to postpone checkout until 1pm, worth it, since the pool area was great for our 3 kids

they gave one bagel , one butter, no juice or milk for kids

when traveling with kids, having a pool is a make or break decision

pool was nice for the kids to splash in

has the key to the room in the lobby that has the only microwave so i had to order food for my kids when i

kids were afraid of being lock in bathroom

then despite the fact that kids were allowed to jump in the pool all day

it has been the 3rd year in a row we stay there with the kids

am a full time teacher and mother of 2 young kids and i occasionally come stay to have a quiet night of rest

, making for a noisy, rambunctious (kids and adults)

nice courtyard and pool area that allowed the kids some room to run, swim, and play

booked for 1 adult and 3 kids and they only gave us one bed even though i had requested 2 double beds

the room could use a renovation, but the outdoor pool is all that mattered to the kids

to hotel hampered by construction, unpaved parking lot, and poor signage from street made finding the hotel

wifi was really slow

friendly staff, and the most reasonable pricing for pet friendly accommodation on long island

that there was a bar and the lobby was nice and spacious

only suggestion i can think of is to add heart healthy items to the bar menu

room service is good and flexible

the wifi worked well, and the bathroom was in good working order

the parking was a bit challenging. the bar was in the lobby, but not opened.

close to a park for the kids

beautiful clean room. exceptional bathroom. friendly staff. wifi worked great!

the hotel could've used a larger parking lot, as it was tight to drive around

the parking was easy to access

room is in a good place with parking

great pool for kids, comfortable room, great bathroom

happened to stay room where some kind of laundry machine running like noises all night

location to explore nyc (lirr), very friendly staff, spacious room, complimentary breakfast, parking free of

felt a little isolated as a woman in the area and parking lot

the pool wasn t heated! lol but it was a great place!

the kids loved the pancake machine. in our second night the staff was wonderful.

group of kids were playing hockey in the hall, called the desk they knew about it then went to say something

small the bed took up the whole room the walls were paper thin heard our neighbors arguing and kids yelling it

reserved a room for 2 adults with kids and got a king bed and nothing else

kids noisily running around in halls at all hours

bar staff (especially bria) were lovely and prompt with their services- great long island iced tea

daily -good complimentary very good breakfast bar staff were pleasant as was the bell boy/man kitchen staff also

wifi did not work in room. ac does not work in business center. no real polace to work!!

the wifi connection was unreliable.

s very hard for me to understand how you would have a hotel with the kitchen and not serve meals or even coffee