and it was impossible to fall asleep with 2 kids before the party was over

the side bed for kids was in very poor condition and making noise at night

there's a fairground for kids and plenty of fish n chip shops

the main bar sitting area kids screaming running round from we got there at 5 pm till nearly midnight was a

wifi weak/non-existant.

no plastic cups, plates for kids

comfortably slept 2 adults and 3 kids

i stayed here before with my family, and it easily fits 2 adults and 2 kids

probably have reasons not to have a toaster but this would be useful, especially with kids

we had room 7 and there were 2 adults and 2 kids and it was more than enough room and the facilities were modern

my partner as its close to the playhouse that we like to go to now and then & ice rink with the kids

the mrs thinks that the artwork was done by the nursery kids in town using a bit of left over paint from the

where to go and have breakfast really good people and will stay every weekend if available as my kids live in

bit of noise in corridor but sounded like kids.

parking easy & close to hotel with no fees

had a lovely stay brilliant family room for two adults and two kids

if i didn t have 2 kids under 5 with me i would have went to the premier inn down the road

wifi was poor in my room, but in fact i didn't need it all the time and found a spot where the

the best sleep ever as i don't get a lie in at home with a young cat, rooms are very clean good wifi staff are

wifi gets a bit patchy as the night goes on. still decent though

kids enjoyed free access to pool.

family location so lot of kids running around being loud and obnoxious and the parents do

the big pool was an added bonus to keep the kids happy

the hotel was perfect for kids & the room had plenty of space

kids coughing while we were having lunch had to move seats ..

lovely location, plenty of safe parking, delicious breakfast

great breakfast choices

not enough parking but wasn't a problem i just parked over the road.

amazing host and breakfast. always happy to help.

maybe slightly stronger wifi

there is no lift ,difficult to reach 2nd floor with luggage and small kids

staff were incredibly friendly and helpful, and the restaurant next door was nice and great for kids and adults

kids running up and down corridors banging doors

like the fact that we didnt receive any room keys during our stay especially when we had 2 young kids aged 2

and go out and pay for breakfast elsewhere, not what you want on a sunday morning with two kids in tow

to do with kids of an evening no residents lounge so had to entertain a 7 year old in the room from about 8

nothing good for the family and kids

the walls and doors were very thin and we even had other kids from down the hall playing knock a door run

me & the kids cried

the room service was amazing

the kids loved the fact you can sit down in the shower cubicle

lovely accommodation and a nice continental style breakfast.

good car parking

location, decor, breakfast, quiet, clean

parking was easy and secure

kids loved the hotel and food

had are anniversary meal last night in the resteraunt and there were people drunk kids under the table mind i

booked a room forbtwo adults and three kids

great breakfast options. kids loved making their own waffles. staff really helpful

11:30 was very unfriendly, bordering on racist attitude and in spite of having young pre teen kids gave us rooms

the lady at breakfast who took our room numbers she talked to me and another gentleman about our kids

friendly staff and lovely gym

gym looked super impressive

great location, breakfast was nice.

modern, new .. everything works , nice bar area, lovely service from staff

loved the home style decor and kids loved the large shower /wetroom and the viwe was beautiful.

property was in a nice setting, even wee park if you had the kids etc the room was lovely an cosy when we got

when looking at the menu there wasn't anything on there apart from the kids menu

taking kids out until after 11 at night

the outside area with tut-tut and bus was great, lots for kids, i would like to bring my 6 year old granddaughter

longer to check in since we were tired after a long drive and arrived quite late with two young kids

the kids got pancakes and nutella and the staff were very friendly

the wifi is woefully inadequate, there s no security attached to it, yes it s complimentary but

good location friendly staff good reasonably priced food easy parking

great size room. very welcoming staff. superb food and good bar prices.

maybe needing a bit of an upgrade jacauzi wasn t very clean kids playing in pool being a bit of a pain no

negative was spa small and pool full of kids

it was dirty, tiny and full of kids dive bombing into the pool

30 at night from kids running anbout and then the cleaners trying to come into our room 3 times from 09

very spacious, the kids loved the space

likely going to come back for a night or few to experience the rooms and get a break from the kids

our room was facing the road and since we were there to get a beak from the kids we spend a bit of time in the

drinks i have bar expensive but to be expected.

catena zapata room it was lovely clean and spacious and the little touch of the prosecco , rose petals and

all the staff from the manager and reception to the bar tender and maids were so polite and

they more than made up for it with a free breakfast, free ice creams for the kids and being really friendly

blinds let a lot of light in so we woke up quite early, to no fault of their own a few kids were running around

amazing family fun day for the kids, then a great atmosphere for adults in the evening

facilities for adults and kids amazing and food was

early check in and late check out

the life science centre is also a must visit, especially if you have kids

go repark my car was quite stressful they can also help fit a mini fridge in the room because my kids drink

when i arrived but they made every effort to help me and arrange an evening meal even though room service wasn

woken up early by their laundry deliveries and loading

good wifi and shower was hot every morning

was very noisy lots of kids running around

free wifi:), and the bed was very

wifi kept disconnecting

pet charge isn t mentioned on booking

the staff are friendly as always and the room service was tasty and great.

a genuine spa like feel without having to leave the room

room service for dinner was fast and the food was very good

leisure facilities poor gym of little use

from the concierge, hotel reception to the bar staff where we had a quick bite to eat and a drink

the bar area downstairs was excellent, a very enjoyable experience

sound proofing between rooms is fine for any normal stay young kids and loud tvs at 10pm/late next door

excellent value for money regarding the kids eat free deal

lazy parenting letting kids run about banging on room doors but not hotels fault .

there are tea and coffee making facilities, air conditioning, great bathroom and free wifi

was really nice stay, good budget hotel, even has a mini gym

room w was only an over head waterfall with no other shower head option which is not suitable for kids

the room service choices. especially for kids.

also they had kids and you could hear

services for kids were amazing

was very poor, lots of screaming kids and families and undesirable people laying on the floor in reception area

for the oldies: area mobbed with kids out drinking but you can go elsewhere

bar 97 social ok too but music played too loud when their are no kids there

room and the location is excellent for anyone who has kids staying in jesmond for college

kids at university and living in jesmond

basin had part hanging off hard but comfortable bed not a great kids choice on menu from spy

very clean and well laid out and the kids had separate single beds

the wifi was not too good and the tv in my bedroom was not connecting to netflix

they offer room service upon request

the bar downstairs was very nice with a tv and sports, good value for money

we managed to get a parking spot but there are only 3 parking spaces outside of the

as it is such a public bar i do feel if you are sat in hotel lobby having a drink or just with kids a toilet

moreso for people staying more than one night especially with kids

room was dated also looking on to main road with lots of bars , so noisey until after 11:30 with kids not

(never mentioned it to reception though) which annoyed the kids but as we were only there one night and checked

the area is absolutely not suitable for kids with the pubs and clubs within such close proximity- each time

others as in the images it showed children in little bath robes and looked really inclusive for kids

lot of noise from screaming kids right outside of my window

parking a bit limited with a battle spaces , but that s nit picking !

staff is amazing and helpful, bar was closed but room service is still on even until late (and quick)

wifi / phone signal (ee) was not great

adequate but small room for family of 4 with big kids!

good facilities within the room, tv, tea/coffee free wifi

the room was clean and comfortable and the breakfast freshly cooked while the bonus was being only a few minutes

very minor thing: the wifi connection was not working for us and when it was, it was very slow

breakfast, comfortable room, friendly staff, good wifi, within a short walk of jesmond metro station or newcastle

cosy feeling, luxurious. great choice for a first night away from the kids

free for my husbands 40th to have a relaxed meal, drinks in town and a good night sleep without kids and dog

couldn't get the hotel's wifi to work and my room may have been a 'black spot'

for a late check out, received a call then telling us our late check out wasn t on the list

wifi was really slow to use.

chavy types at the bar screaming kids in the bar

if i wasn t with kids and had been out partying it wouldn t have been an issue - as it was, it was not

quiet and good wifi

one evening which were disappointing after the quality of food and drinks we had in the redwood bar and the

the gym and spa is very small and does not have a good selection of work out equipment.

hotel, beautiful clean rooms, very friendly staff, decent breckie (especially the sausages) and kids eat free

came with my daughter it was her final mother s day treat from kids a night away for the both of us little

it s very very clean every part of this hotel even my kids love it here

kids (14 and 10) and me have spent 3 nights in this hotel

nothing. i was a little nervous seeing kids and party goers but it was absolutely fine!

a rowdy group in bar. kids making a nuisance outside and coming into bar area

no one aviable to help with tray food for kids to room

could do with a refurb and gym was too small

wifi a bit slow. no seeds at breakfast.

breakfast queue for hot buffet too long. needed extra staff for busy times. or two stations.

kids loved the robot room service butler beds very comfy, rooms very quiet

booked a double room but for a triple, this meant innthe room next to me where 3 kids who were having a party

the room service robot is something my kids will remember forever

maybe pancakes for kids,chocolate sauce etc( they are on holidays also ud83dude06)

decent size room, good wifi, gym on site even though small

luckily, i'm not too sensitive with noise but my kids took a long time to go to sleep due to noise and hot

about the property was brilliant we had time at the spa with the kids and was brilliant

luckily my kids are old enough to walk and carry their own bags

a real bonus, especially with kids

kids really enjoyed staying over and they really enjoyed their activie

central location breakfast choice was good kids loved waffle's for breakfast

the kids bed sofa bed and was made so couldn't even sit on that

breakfast was amazing and the kids enjoyed it

the breakfast was good. perfect location and very comfortable stay. me and the kids loved it.

breakfast - fresh waffles machines made the kids delighted

went well, just our timing on breakfast as some items were missing, or the kitchen had runout

is in prime location for nightlife in newcastle, was great value for money and a unbelievable breakfast

the wifi wasn't working, however there is so much to do it wasn't really an issue.

wifi was excellent as well, hardly dropped at

central location. friendly staff. availability of a gym. well equipped apartment

kids in the pool

a very bright smoke detector flashing all night. noisy spa area full of kids.

, so helpful with my daughter who has dietary restrictions, and very patient with our wild irish kids from

perhaps the spa was a bit noisy as the kids was playing in the pool

friendly staff, lovely clean property, beautiful spa with great hours (including for kids 7am-9pm)

we all loved it, kids thought it was great

kids got up through the night to use the loo and drunk people falling in from the night out coming

not great when you are traveling with family & kids

size of the family room was excellent extremely good for the kids

no lamp in room, kids don t like sleeping in total darkness, had to leave a set of main lights on

the food in the restaurant could of been more to cater for kids

bunk beds for the kids in a separate area, good facilities

young kids couldn t manage the numbers and no one in management position to oversee

a lovely cosy hotel stall was lovely il definitely be back and with the kids this time

breakfast is way too much and out of line with the industry nationally for an adult let alone kids

there's nothing to fault at all apart from the kids said the pull out sofa bed was not comfortable and you

location of the is perfect for families with kids specially who are planning to visit discovery museum or life

clean, great facilities, lovely friendly staff, location brilliant, breakfast great even for the kids

the staff were amazing and so good with the kids and very patient. the rooms were very clean.

night stay for a football match with our two kids

more breakfast choices for kids maybe waffles or

also there's a science centre right across the road if u are planning on coming with kids as well there's plenty

we have kids & it was our break & lie in to enjoy so we was really annoyed unfortunately

could have been more fruit, nutella and pancakes for kids.

for the first two nights and again in the mornings, there was a large group of foreign kids staying on the same

to much noise, loud music and screamimg kids in eating places

and spacious room, lovely shower, plenty of parking, fast wifi and very convenient for the bus into the centre

location for work, very close to a1 and plenty of parking

room service didn t work

difficult to find the wifi code once i was in the room, hidden on page 6 of the information under internet

definitely recommend for all people especially with kids

had kids running up and down the corridor and shouting on until bout 10pm as there had been a function

food was amazing would definitely recommend the women were absolutely amazing with our 3 young kids

noise, kids running around the corridors at night, bathroom very old and needs updating and draft coming

it wouldn't put me off visiting again but would probably avoid xmas time if bringing kids

we had a family emergency and we unexpectedly needed our 2 kids to stay with us even though we had only paid

00 for me and 2 young kids one night ,very poor value for money ,won't ever return to be honest

the room next to us was very loud, and my kids couldn t sleep because of the noise

it was like kids breakfast

quiet and no kids running around got a room with window that opens

there was nothing open much when we arrived no kids menus for food either

although not a kid orientated hotel the kids had a great time and we will most certainly be back again and

great with the kids

noisy kids next door...

but rhays probably a me problem as i wanted to relax, not fight around 20 odd kids

99 for a school kids pack up lunch (small carton of juice, apple, cereal bar and a muffin)

kids loved being able to see the angel from the

i think there should be decent fresh coffee at breakfast rather than sachets of instant.

parking - more than enough location - close to city and a1 staff - are amazing and always there is

size room, comes with a breakfast and you can add on

the best but i dont mind it overall its in a quiet area really good place to stay and take your kids to

to find, plenty free parking for residents, licensed and with its own restuarant

you had to pay for wifi

fantastic staff very clean good parking

spacious bedrooms and wifi was good

the kids burger was pink and no desert that they asked for but got an alternative

i hadn t realised that kids ate for free so that was a lovely surprise

warm welcome, kids get wristband and free ice cream. comfy rooms, decent shower, hot breakfast.

one room turned into a very small fitness suite to de stress from kids or keep up with fitness if away for work

staff are great and even gave the kids the time of day