the best but i dont mind it overall its in a quiet area really good place to stay and take your kids to

the only gripe is it should be free wifi as most places offer this

location was great for the cricket world cup game, and the staff were amazing, as was the late check out and

it has outstanding value for money,staff who are pleasant and really helpful, free car parking and a great

that pets can also come in the hotel , staff very helpful and polite , cleaners brilliant , good parking ,

kids eat free

kids loved it

really friendly staff, great location close to beamish and other activities for kids.

one room turned into a very small fitness suite to de stress from kids or keep up with fitness if away for work

i hadn t realised that kids ate for free so that was a lovely surprise

the jacuzzi bath was a big hit with the kids

spa swimming pool shouldn t be full of small kids screaming and jumping in and throwing things around

an old sock and kids lunchable packet under the sofa bed

maybe needing a bit of an upgrade jacauzi wasn t very clean kids playing in pool being a bit of a pain no

was a bit noisy- but that waa just the wedding party's kids who were bored and running around bless them

noise, kids running around the corridors at night, bathroom very old and needs updating and draft coming

it wouldn't put me off visiting again but would probably avoid xmas time if bringing kids

food was amazing would definitely recommend the women were absolutely amazing with our 3 young kids

had kids running up and down the corridor and shouting on until bout 10pm as there had been a function

definitely recommend for all people especially with kids

facilities for adults and kids amazing and food was

they more than made up for it with a free breakfast, free ice creams for the kids and being really friendly

blinds let a lot of light in so we woke up quite early, to no fault of their own a few kids were running around

amazing family fun day for the kids, then a great atmosphere for adults in the evening

everyone very helpful landlady very friendly good breakfast hood bar food.

there is no lift ,difficult to reach 2nd floor with luggage and small kids

staff were lovely. very comfortable and warm. breakfast bags were great. kids loved it

and go out and pay for breakfast elsewhere, not what you want on a sunday morning with two kids in tow

so it's hard to get kids washed without getting soaked yourself

like the fact that we didnt receive any room keys during our stay especially when we had 2 young kids aged 2

the outside area with tut-tut and bus was great, lots for kids, i would like to bring my 6 year old granddaughter

loved the home style decor and kids loved the large shower /wetroom and the viwe was beautiful.

when looking at the menu there wasn't anything on there apart from the kids menu

taking kids out until after 11 at night

property was in a nice setting, even wee park if you had the kids etc the room was lovely an cosy when we got

99 for a school kids pack up lunch (small carton of juice, apple, cereal bar and a muffin)

kids loved being able to see the angel from the

neighbouring restaurant didn't open until 9am, so i had to go off-site to get a full breakfast (but not the

nice hotel . very quiet. lovely reception. only wish they did a hot breakfast

size room, comes with a breakfast and you can add on

not great when you are traveling with family & kids

the windows the cold water for the shower didnot work so i could only have a scalding shower kids couldn't use

the icing on the cake was a group of drunk kids right outside our room at 4-5am shouting and screaming and

we all loved it, kids thought it was great

no lamp in room, kids don t like sleeping in total darkness, had to leave a set of main lights on

was very noisy lots of kids running around

gym very small but okay to get it chucked in for free with your

the staff are friendly as always and the room service was tasty and great.

room service

the hotel was pet friendly, so i brought my dog along and the staff were very accommodating

room was huge, with separate space for kids

needed absolutely no complaints the people up north are so friendly i love our visits to see the kids

was a bit too warm and didn t fancy opening the balcony doors through the night when we had the kids

kids options available

were kids running all around in the corridors down the stairs knocking on doors

go repark my car was quite stressful they can also help fit a mini fridge in the room because my kids drink

the life science centre is also a must visit, especially if you have kids

room service food - had to wait 1 hour 20 mins for food

we even got free late check out which was very much appreciated

there is no option for secure wifi

every night there was a prom / kids party but to be fair music and noise stopped around

however the free wifi made up for this

full english breakfast wasn't nice , room service was late ,

staff friendly - accommodated a late check out and were very helpful

wifi poor but some could say that is a benefit, however we face time and unable to get a connection

likely going to come back for a night or few to experience the rooms and get a break from the kids

our room was facing the road and since we were there to get a beak from the kids we spend a bit of time in the

bar was nice and quiet, amazing restaurant with excellent food and staff

drinks i have bar expensive but to be expected.

the bar was a lovely place to sit and it had outside space which would have been great if we d had

was very poor, lots of screaming kids and families and undesirable people laying on the floor in reception area

services for kids were amazing

also they had kids and you could hear

the room service choices. especially for kids.

room w was only an over head waterfall with no other shower head option which is not suitable for kids

customer service from the time you arrived, at the check in desk, in the bar and restaurant was outstanding

the room was pure luxury, and the complentary free mini bar and sweets was a lovely experience

gym is tiny but better than nothing.

staff first class.... reception, bar and restaurant

room service for dinner was fast and the food was very good

no one aviable to help with tray food for kids to room

a rowdy group in bar. kids making a nuisance outside and coming into bar area

the breakfast was superb, i highly recommend the continental platter

station ( around 15 mins) - very friendly and cooperative staff - rooms are clean with fast free wifi

excellent location easy check in beautiful room with river view lovely breakfast

if i wasn t with kids and had been out partying it wouldn t have been an issue - as it was, it was not

chavy types at the bar screaming kids in the bar

was waiting and parked our car ( wasn't expecting that) staff very respectfull and polite room service was great

one evening which were disappointing after the quality of food and drinks we had in the redwood bar and the

wifi didn t extend into our room which was a shame, and a few toothpaste marks on the mirror from

we had an evening meal which was very nice (good kids menu aswell) and the breakfast was excellent, plenty of

nit picking though, the hotel was very good value and just regret we didn't have time to try the golf

convenient for dog owners with direct access to outside via a patio door from your room, vehicle parking space

the rooms were large, clean, nice bathrooms and had parking right outside

spacious good idea patio doors open for golf access neat bar area very friendly staff from the moment we arrived

the lady at breakfast who took our room numbers she talked to me and another gentleman about our kids

room service is only available till 5 pm so you need to get down at the reception, in case if you

oh and a 24 hour bar too

did not have breakfast , location could not be better

modern, new .. everything works , nice bar area, lovely service from staff

kids in the pool

bed is comfy, sofabed not so much but kids were happy anyways

friendly staff, lovely clean property, beautiful spa with great hours (including for kids 7am-9pm)

a very bright smoke detector flashing all night. noisy spa area full of kids.

perhaps the spa was a bit noisy as the kids was playing in the pool

fabulous outdoor eating and drinking areas perfect to relax in sunshine with amazing kids play facilities

was a get away from the kids

are lovely & would be perfect for families as there looked to be a very nice play area for kids

we had a very nice meal in the restaurant the evening we arrived and then, after a good breakfast, were all

the evening meal we had in the restaurant was of the finest quality and we thoroughly enjoyed breakfast

view outside an rooms are all spacious, family rooms are great they section adults section off to kids with a

came with my daughter it was her final mother s day treat from kids a night away for the both of us little

we had a great room, the view was stunning and the kids loved the bunk beds

but they make a good use of the space so we feel the room is spacious with a bunkbed that our kids love about

it s very very clean every part of this hotel even my kids love it here

had are anniversary meal last night in the resteraunt and there were people drunk kids under the table mind i

booked a room forbtwo adults and three kids

poor quality breakfast no cleaning for a 3 night stay masses of kids running about through

the rooms were great and was great that the kids were all kept on one floor

great breakfast options. kids loved making their own waffles. staff really helpful

cosy feeling, luxurious. great choice for a first night away from the kids

free for my husbands 40th to have a relaxed meal, drinks in town and a good night sleep without kids and dog

the early check in as standard - and the option to give them a call to see if even earlier is possible

wifi is extremely poor/slow but i am sure it can be fixed!

the extras - like rose petals strewn throughout the room and bathroom.

a real bonus, especially with kids

luckily, i'm not too sensitive with noise but my kids took a long time to go to sleep due to noise and hot

building is so historic and it is just up the road from the life museum which is excellent for kids

t help not to compare coz we had those freebies from other hotels, also the swimming pool got no kids section

kids really enjoyed staying over and they really enjoyed their activie

we have kids & it was our break & lie in to enjoy so we was really annoyed unfortunately

more breakfast choices for kids maybe waffles or

was put in a disabled room stains on curtains and carpet and cracked tiles kids running about after 11pm

the way all the staff are with the kids is lovely to see

- security of it broken so able to fully open the window on 6th floor so dangerous especiallyif kids are in the

central location breakfast choice was good kids loved waffle's for breakfast

the breakfast was good. perfect location and very comfortable stay. me and the kids loved it.

the kids bed sofa bed and was made so couldn't even sit on that

breakfast - fresh waffles machines made the kids delighted

breakfast was amazing and the kids enjoyed it

ideal location, hotel staff were fabulous, breakfast was excellent

wifi needs improvement. shower not quite hot enough!!

room was clean and check in was easy our room was ready early so paid 10 to get early check in but if it

one very minor fault, the collection of room service glasses and food plates were left opposite the lift on

opportunity to eat there as friends had made dinner reservations but the smells coming from the kitchen were

location of the is perfect for families with kids specially who are planning to visit discovery museum or life

so not really a family room if kids are a bit older

the beds are comfy and kids are happy

night stay for a football match with our two kids

clean, great facilities, lovely friendly staff, location brilliant, breakfast great even for the kids

the room service robot is something my kids will remember forever

maybe pancakes for kids,chocolate sauce etc( they are on holidays also ud83dude06)

kids loved the robot room service butler beds very comfy, rooms very quiet

booked a double room but for a triple, this meant innthe room next to me where 3 kids who were having a party

beds are very comfy, shower was so hot we were in a quiet room service was amazing , i said we were coming for

property was just what we needed. a night off from the kids and some peace and quiet.

roomed above kitchen and noise was terrible , never slept a wink all night.

wifi on in the rooms on the first floor and no

room was a little noisy from the kitchen fan - but the staff did warn me after i booked and ensure i was located

and was told we have never had a complaint which was strange as we saw food being returned to the kitchen from

00 for me and 2 young kids one night ,very poor value for money ,won't ever return to be honest

the room next to us was very loud, and my kids couldn t sleep because of the noise

it was like kids breakfast

we had a family emergency and we unexpectedly needed our 2 kids to stay with us even though we had only paid

the nicest part of town and there was a lot of noise from a bar close by, locals (kids and people arguing in

adults 2 kids and a dog, dog bowl and bed in the room for the pooch

bunk beds for the kids in a separate area, good facilities

breakfast is way too much and out of line with the industry nationally for an adult let alone kids

have stayed here regularly with and without my kids

brilliant location,room was perfect for us and two kids who absolutely loved the bunks!

excellent value for money regarding the kids eat free deal

sound proofing between rooms is fine for any normal stay young kids and loud tvs at 10pm/late next door

lazy parenting letting kids run about banging on room doors but not hotels fault .

no coffe machine at breakfast . they bring the coffe in the pot .

good breakfast, comfy bed. ev charging

longer to check in since we were tired after a long drive and arrived quite late with two young kids

the kids got pancakes and nutella and the staff were very friendly

told their was room service and menus on desk but room has no phone and when i googled the number of pub

kitchen smells in the bathroom and the free wifi was a bit patchy in our room.

wifi very iffy on second morning, difficult to connect

the kids loved the fact you can sit down in the shower cubicle

great breakfast

location, decor, breakfast, quiet, clean

the little attention to detail didn't go unnoticed, all the little toiletries and the snacks/breakfast was

continental breakfast was lovely

to do with kids of an evening no residents lounge so had to entertain a 7 year old in the room from about 8

the walls and doors were very thin and we even had other kids from down the hall playing knock a door run

me & the kids cried

nothing good for the family and kids

wifi hit and miss in some areas

was lovley and comfortable, kids loved it

staff great with kids

they were great with the kids and were generally very flexible and helpful

an old tv that did not work and no wifi

they were great with the kids and were generally very flexible and helpful

first stay free wifi was a bit hit and miss, but seemed to have been rectified for second stay

great breakfast choices

the building had good parking and the rooms were spacious, clean and well appointed

very homely with secure parking at the rear.

the wifi signal didn't reach our room, we requested a cot but didn't get one and the room wasn't very

adequate but small room for family of 4 with big kids!

the room was clean and comfortable and the breakfast freshly cooked while the bonus was being only a few minutes

the staff were friendly, allowing me to have early check in and they couldn’t do enough for me

the breakfast was excellent and in the evening the bar staff supported my every needs

breakfast had a good selection and the location was perfect.

room was dated also looking on to main road with lots of bars , so noisey until after 11:30 with kids not

even my kids noticed that

breakfast was very limited for kids

moreso for people staying more than one night especially with kids

covers i manged to knock my leg off the very hot radiator, no injury but could be dangerous if kids in the bed

kids menu

very accommodating for both us and the bairn, beds extremely comfy, rooms tidy and loved the fact kids were

it was all clean nice pool for the kids. big room

all food cooked to a high standard, rooms very spacious & comfy beds, facilities spot on, kids love the swimming

30 as next door had a room full of kids and we're so loud also next doors room had a friends across the landing

basin had part hanging off hard but comfortable bed not a great kids choice on menu from spy

room and the location is excellent for anyone who has kids staying in jesmond for college

for the oldies: area mobbed with kids out drinking but you can go elsewhere

twin beds but ideal for kids not grown men way too small and narrow, room needs a good deep clean all levels

was very loud until 11pm on a monday night - not ideal if you are seeking an early night or have kids (i wouldn

kids bunk beds were very wobbly and made a noise every time the kids moved which meant they didn

lovely place to stay for a get away for myself & my husband for our birthdays without the kids

kids loved a little night away , food was amazing and breakfast was fab loads to choose from

charged extra for kids breakfast

pool times for kids was poor

very clean and well laid out and the kids had separate single beds

for four people, great location in jesmond, good shower, friendly staff, allowed us to have a late check out

arrived pretty late and was kindly given complimentary late check out which was greatly appreciated

i was really lucky and got a parking space, however these seem somewhat sparse

the freedom to go to local restaurants or leave to shop freely, i was told at check in there was room service

enough to move room , on the saturday night while mum s and dads where getting drunk at the bar kids were

and modern comfortable beds kids very happy with the tv channels lol breakfast was nice and plentiful location

group of people came in with guns which obviously was for the sport shooting but made us and my kids feel

double sofa bed is too small for 2 kids, it is better to separate into 2 single one

breakfast good plenty of choice especially for kids, great parking, in the middle of everything fab place will

lot of noise from screaming kids right outside of my window

others as in the images it showed children in little bath robes and looked really inclusive for kids

property was easy to find with plenty of parking

believe there was a pool as we found robes but a bit of a distance away and that wasn t made clear

they had breakfast there twice and dinner the first night