Booking Options
Free Internet, Kid Friendly, Avaialable Crib
the bar was a bit dead
noise level. i heard the bar activity from my room.
rooftop bar was good, but could use better sun shades
negative i can think of is with so many bath features in reach from the shower seat, the grab bar itself was a
foot traffic noise from the rooftop bar in our bedroom at the 5th floor just under
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
i would not recommend this place for kids
one side of the hotel was one family the other room was on the other side of the hotel so they kids couldn't be
it also had a small kitchenette with an eating area and a separate bedroom for the kids
pet friendly, no deposit or extra charge
appreciated early check in , room was comfortable
Booking Options
Swimming Pool, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
kids loved the pool and chatting during happy our with their snacks and sodas
having 2 beds and a couch helped our kids have their own space
breakfast was delicious and my kids enjoyed every second
the room had 2 tv's and kids were able to watch what they wanted and so were the
the kids really loved the happy hour
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
kids had a blast at the pool and jacuzzi tub beds were comfortable location is great to the nearby
the hotel was built in the 60s, the pool and hot tub were overrun by kids, and didn t feel or look clean
no kids tv channels
pool was fun for the kids
didn't like the fact that i couldn't find any place to seat at the poolside while my kids were sitting
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the room was clean and comfortable and my kids loved the pool.
pool for the kids
nice location. nice pool area. nice shopping area with kids play area across the street.
breakfast staff was amazing
no free coffee, no free breakfast
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
my kids wanted more snacks in the snack machines
i like that it had things for my kids to do in the play area. pool and hot tub were nice!
the kids loved the pool and hot tub, and the bathrobes were very comfortable
is a tad loud but that didn t bother me at all it was refreshing to hear the kids laughing and enjoying their
if you have kids and are going on vacation to san francisco stay here- you can ride the ferry from across the
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
a lot of fun things for the kids. shops and restaurants nearby.
great place to stay with the kids and family. beautiful place!
kids loved the activities like the basketball court and the mini golf
the activities for the kids ... great location
facilities were great for our kids staying entertained
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
kids in hot tub and pool with no adult supervision around
pool was very nice and the kids had a blast
overall my husband and i were happy, though our older kids were not fans of the beds
getting kicked out of the hot tub at 10pm when the kids weren't there, but that's standard practice for many
pool was under repair
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
the kids loved having a dvd library from which to choose movies, and i appreciated all the helpful
my husband and i and our 2 small kids were on the 1st floor that is up a flight of stairs and not connected
sitting on the balcony, keeping the door open for fresh air, and even lit a few fires in the fireplace which
breakfast was really nice
the continental breakfast was the best i ever had
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
bed me and my kids slept on we could actually feel the spring on the mattress
and quiet lounge area behind reception were great additions to help kick off our stay with young kids on a good
it was clean convenient and nice staff. the beds are comfy and the pool was sparkling.
super nice outdoor pool, clean and good temperature
pool and courtyard areas are nice
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
love the heated pool and hot tub, great for adults or kids
breakfast as always in holiday inn express cool with kids
great if you have dogs or kids
we were up fairly early in the mornings but even so, 7:30 am is a little too early to hear kids running through
breakfast was good for the kids
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
but this is more for the kids
uncomfortable bed, loud adults walking through the halls all hours of the nights, kids stomping on the floor
the pool/jacuzzi was small but clean and great for kids to play at the end of the day
you can ride bikes but nobody has a rental to pull kids behind you.....
loved the free movies the kids could rent and the very nice front desk staff even made
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
i didn't eat breakfast; i had an early meeting.
was time of covid so there was no dining room for breakfast, but they provided room service breakfast and that
to order breakfast, beds where so comfortable, views were spectacular, staff was very
room service on time and lovely
we loved the room we had horrible weather so having a real fireplace in the room along with hotel supplied
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
husband and i wanted to get away from the kids and sleep but that did not work out as planned
pet friendly and great location
level hotel should have room service, as they used to partnering with a great restaurant next door
the spa was closed during our stay. i would have loved to experience the spa facilities.
did not need room service, but ask for extra towels which were not provided
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
our kids loved them
and i were visiting in lobby area by fireplace while our teenage kids swam
gym and pool were great, breakfast was good and the room comfortable and
definitely the breakfast.
good breakfast, very clean, spacious
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
furthermoe we were travelling with our kids, including a 5-month old baby, and the staff weren't prepared to
the pool is off limits for kids! did not know begorehand.
view on the golden gate was disappointing -no access to spa for kids, even 12 years old accompanied by an adult
the open field provides a good area for kids to play
lovely croissants for breakfast enjoyed having a glass of wine on the veranda
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
the location was great for my wife and the kids and the hotel was very clean.
location, did not feel family friendly, caught a man watching porn in the hot tub while my kids were in the pool
there were 7 of us with 2 rooms, 4 adults 3 kids
evacuated myself and my kids at 7am, then it went off 2 more times
was very loud kids playing door bell ditch at night
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
not much to choose from but the hotel felt safe for me and my kids
they didn't mind our kids
hotel has levels & for whatever reason the either but ppl with kids in the upper ones or that's the
wifi much faster now, after i had complained to the manager following my last stay in summer, 2016
this last trip that i went there was an individual at the parking lot yelling at 4:30am
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
excellent hotel with nice and friendly service, great neighborhood, perfect for traveling with kids
the hotel is extremely kid friendly we didn t have our kids with us but look forward to returning with them
jerry s ice cream shop downstairs we re a winning set up for our family, as we could send the kids down on
games for the kids to play and great location.
the bed was comfortable, nicely prepared, the kids loved it
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
kids staying downstairs wer very loud and water pipes were noisy but otherwise very nice place
street was noisy, but we liked the two twin beds for the kids
also had a double bed and two singles in the second room which our older kids could stay comfortable in
love the private parking garages.
it was great to have parking and a full kitchen in a prime location.
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
included would have been more convenient as the we were staying with kids especially given the weather conditions
was a terrible vibration in our kids bedroom
times about whether or not we had more people staying with us in such a big space (2 adults/2 kids)
clean and easily accommodated our entire family of 6 (3 adults and 3 kids)
my kids loved the plaza and the chocolate factory
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
very comfortable for a family of 5 (2 adults+ 3 kids 10,12,15)
we had two little kids us and we had to warm up their food that we took
elevator was broken and we had 4 kids and luggage with a stroller to carry up and down the stairs
do you like spend mostbof the time shopping it is better to stay in the wharf , specially with kids
nice helpful staff. modern furnishing. laundry and gym facilities.
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
we could hear kids from upstairs
felt safe in a really good location, central to what we wanted to do with kids
there were kids in there as well
next to a room that was very loudly partying and smoking weed which crept into our room with our kids and we
the double beds are too high need to lower it for safety purposes for kids.
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Indoor Play Area, Avaialable Crib
kids games room
great location, underground parking, friendly staff, kids play area
with 4 kids, everyone was satisfied
great for kids
lot of options to entertain kids, and the location is perfect
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
needs the carpets in the closet and extra space to be vacuumed regularly they were dusty and the kids were
suite was set up where the bedroom has the 2 beds where the kids stayed and the king bed was in the main area
our kids loved it and we loved having a separate sleeping area from our kids
not a problem if your neighbor behave and has no kids
3 kids & 2 adults
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
no pool, dining or extra activities for kids
cable car right past our balcony so our cable car obsessed kids spent the
we can see cable cars at balcony and our kids were enjoying that view suites with large space of living room
my kids loved it there
welcome with champagne and hot chocolate or orange water for kids very comfortable rooms great advice from staff
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
were thin and can hear kids in next room also heard lots of footsteps in from the penthouse in room above
my wife and kids, 11 and 9yrs, were happy with staying there
mind , since we were just steps away from everything , it can get really loud , luckily for my kids there heavy
kids loved everything about this location as well as ourselves
the room above had kids and they pretty much ran back and fourth until about 3am that was the worst thing
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the biggest issue was i had booked 2 rooms and mentioned in the comments of my booking that i had kids and needed
i couldn't keep spending $75 to $100 on every meal for two adults and two kids 14 and 11
after paying almost $300 for a room for me and my 3 kids,
stayed with little kids and never felt unsafe walking to all major sights
it was clean and close to things the kids could do.
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
room the 2nd maybe you 3rd rule of biz, the cousthere is alwise right he'll the strung out kids working at the
traveling with kids means you ll always have snacks on hand and keeping them chilled in the room would have
were going crazy people yelling and running i still don t know what it was, but it terrified my kids
this is a hazard with small kids
we left our car in the parking lot and either walked or caught bus 28 when our kids got tired
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
was excellent,esp with 2 young kids
room big enough to stay with 2 adults and 2 kids
they would leave little surprises with my kids stuffed animals or throw blankets every day
noise in hallways, lots of kids in rooms near us & we could hear lots noise thru doors.
adjoining rooms in this hotel, so i had to sleep with the kids in the other room
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
very relieved to have picked this area with two small kids, able to lots on foot
different location but would definitely stay here again because we felt safe staying here with my kids
the room did not have a microwave or refrigerator which is a bummer when you are traveling with kids
they had plenty of parking
parking was included with the room free of charge, and located underground and behind a secured
Booking Options
Free Internet, Kid Friendly, Indoor Play Area, Avaialable Crib
kids area within the hotel. proximity with pier. easy access by car.
to find this place, with the quirky art pieces around the place, plenty of activities for kids if you have them
the kids loved the games room and the funky outdoor area
perfect for family and kids
this is definitely the place to stay if you re traveling with kids/teenagers
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
and, the kids loved the colorful mural, the hammocks and tables outside in the courtyard, and the breakfast
kids had a great time
relaxed, bright, friendly and has an outside pool which the kids loved
location and pool! kids loved it and staff was wonderful! could walk every where.
quiet time 10pm to 8am, noisy kids in courtyard 7-8am
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
at 12 & 13, our kids are too old to sleep in the same beds with other family members, and too young to be in
the rooms my kids were in were nice and clean
only complaint was the noisy neighbors with hyper kids running around next door.
no free wifi and costly for each device each night, not ideal when you have kids
at 12 & 13, our kids are too old to sleep in the same beds with other family members, and too young to be in
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
traveling with kids would be easier
excellent location if you do not want to drive a lot. pool was good for kids to have a splash.
the pool and the indoor play area were a truly great addition to our stay with the kids
the rooms aren't huge, this hotel is a wonderful base to explore san francisco, especially with kids
great location, kids friendly, clean, comfortable room.
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
pool appears to be heated judging from the number of kids in there when the weather was cool and rainy
we also weren t close to our kids who had a separate room, though we were on the same floor, so it worked
on the first floor, which was good except for the very noisy family above me (i think they had kids)
only other issue is they charge extra for kids to stay at the hotel
my kids enjoyed the pool
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
kids friendly
staff was great, and there were lots of fun things to do for the kids
got 2 rooms far from another and we were with the kids, so it was difficult but this is really
they also don t have a pool, which was a bummer for the kids
clean and spacious, comfy beds, great front desk service (when no queues), nice add ons to keep kids
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
hotel have fire pits and games for the kids to enjoy, it s so relaxing and well situated to everything
the smores were a hit with the kids
of well designed space to socialize in lounge near reception and on the patio with a few games kids seemed to
the room was small. reservation was 2 adults and 2 kids only 1 bed
we stayed in a room with 2 queen size beds (they were large), 2 kids and 2 adults - would highly recommend for
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
2 adults & 2 kids
the fence on the balcony on the pathway upstairs i think it s not really kids friendly, so keep your eyes
there was plenty of room for me and my husband and 2 kids (4 & 6)
elevator was really helpful with small kids
of parking, however we didn t hire a car and most used the driverless waymo taxi s which our kids loved
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
my kids love the softy banquets
there were about 2-3 tiles in the bathroom which were broke and had sharp edges, there were no kids with us so
we travelled with 4 young kids and we were able to walk to the popular pier 39 on the wharf (there and back)
it s not fancy. the pull-out sofa bed was a little sad but my kids didn t complain much.
only the type of the shower, it hanging on the wall. a bit difficult to shower kids
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
perfect for kids
very inconvenient staying on 7th floor with kids, as specially in the morning
an hour of our time at 11pm pretending to look for the rooms next to each other - we have young kids
many school kids staying there
microwave or mini refrigerator, this is a big problem when you travel with family/kids/toddlers
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
the king room was spacey and included a table which was great for meals with the kids
fruit bowl at reception in morning also a help with kids
we got a room with an extra room, where the kids stayed, and this gave me and my husband some space to wind
not good with kids who are trying to sleep
excellent location, very friendly staff, parking space, great breakfast place closeby.
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
walls are a little thin. we had a family above us and the kids definitely liked to wrestle
beautiful ambience, excellent customer service and great breakfast buffet spread
excellent service, wonderful breakfast
the breakfast was lovely and the wine and nibbles were the perfect way to finish the day
service, comfortable bed, reasonable room service selections, amenities










































