a great place to stay with kids too that is away from the adult atmosphere of downtown

maybe for kids

breakfast was great and the kids enjoyed the pool.

very nice place i did not like that somone had there kids playing in the hall way woke me up an was very loud

and early morning staff are always accommodating in providing us access to milk and fruit for our kids who wake

that it was no microwave in the room i had little kids who needed their food warmed up

that was great because one of my kids were hungry

too many kids running around unsupervised but there was a pageant going on at the time

com / the room service lady came in 8 am knocking on my door to ask if i am checking out

nice looking pool although no time to enjoy it lovely

we got in really late with kids so went straight to the hotel and the next day went back to the airport to pick

we had three of our kids with us and a lot of trash and diapers

noise we have some kids on the floor that thought it would be funny to make alot of noose in the halls and hit

the noise of kids after midnight

the bathroom was so outdated and dirty that my kids asked of it was a motel

i was in there and two kids just jumped in and stayed

we were going to go swimming after dinner, but after getting the kids changed into their swimming suits we went

manager about the group that came in to the pool that was blaring loud cussing music (i had small kids with me

had a bunch kids running around late in the evening

they had screaming kids with a birthday party in the pool, but instead of being over with at 8 pm they were in

the 2 bedroom suite was very nice. made traveling with kids more appealing.

very friendly and professional team. we?ll run. 2 bedroom was great for kids

the pool heater was broken and we were never told about it until the kids went to jump in

bed was comfy and breakfast was good

the 2 bedroom suite was very nice. made traveling with kids more appealing.

there were at least 7 kids waiting for waffles, she came out and said specifically, i m only making 4)

it says you have to wear a mask and people really had there kids all over in the facility without masks

i especially appreciated all of the added kitchen plates, cups and silverware

pool and courtyard were directly below our room and they were very nice

my room smelled like pets,pet hair was all over the sofa.

they were throwing water bottles running around diving on top of each other cursing playing cards kids drinking

we swam in the pool as well and the kids loved it

and we were put in a room right next to the pool so while we were trying to sleep we heard kids yelling and

coming check in the hotel the pool was available for my kids the rooms are amazing the beds are comfortable

being on holidays weigh small kids that was a bummer

there were kids running up and down the hall playing until the staff told them they had four complaints they

i didn t feel safe bringing my kids to vending machines when their dad was not with us

kids liked the waffle maker.

pool; we had our kids and they were disappointed there was no pool

my kids like the breakfast and the location was nice

bed mattress kept slidingud83dude02 we had kids so it was a lot of movement and we constantly had to slide the

on the other side of us was the laundry room so the washing machine woke me a couple times

were exceptionally clean as well as the pool area and had a welcoming smell

breakfast is been charged and you get 3 items! not even fruit!

thought the breakfast buffet would have been a little better

late it was suppose to be notated, there was a large extension cord hanging from the wall that my kids found

free airport shuttle and shuttle to downtown new orleans

be made aware of large groups booked at same time, pool closing

wish there were a tour bus or shuttle downtown to french quarter area as we found it very difficult to navigate

there were ants in my room on the table next to the tv. i think the pool needs to be updated.

i traveled with my kids and their great grandparents, they all loved our suite and the

my kids enjoyed the small swimming pool and basketball court

good location. for family with kids is a good option.

got the two bedroom suite, which is amazing when you are traveling with two kids

only one t.v. downfall when traveling with kids

gym was clean and easy to use

room service

i requested a handicap room it had one grab bar poorly placed on 5th floor of 6 and a high

excellent location staff very friendly nice clean pool

you don't get free breakfast and there is no indoor pool

location and the pool

no free buffet as advertised(due to low occupancy)...hair in the tub..pool was closed

was misinformed on a facilities nothing i was told was true there was nothing open there was no room service

staff was very nice at reception and bar areas. rooms were clean

pool looked like it could use some chemicals

kids running in the halls, noisy, small bathroom, thermostat

even having two little kids us, some of the people are real a-holes

noisy family underage kids in room unsupervised, reported to front desk

kids running in the hall late at night.

kids playing in hall most of the evening on 2nd floor

my kids were looking forward to cooking down at the pool

without those carts to help move luggage, it was really rough trying to get young kids and luggage upstairs

the stuff did not bring us our extra sheets, pillows, and blankets for the pull out bed for our kids

pool was closed and gym when i was informed it would be open and also they was charging to park

didn't like having to get vouchers for the gym and meals

the area is clean & cool for family & kids

sheets ready for pull out bed for kids

even had treats for my pup at the front desk i could buy along with snacks and drinks for the kids

pool was not ready, seeing outside critters in the building

the pool was closed on one of the hottest weekends

people kept leaving their kids in the hotel lobby to play while they were in the restaurant

i wish we had stayed here the whole duration of our trip because we had kids with us

that the dining area was too loud. it is more of college kids place to dine.

no pool for the kids

was extremely limited had nothing my kids would eat so still had to stop to get them breakfast some where else

so i asked about a roll out bed, and it was so much extra per night so we just made the kids a bed on the

pet fee, staff has been historically much more customer friendly

wifi is garbage.

tax non-refundable pet fee, $33+ parking though booking

no bar or dinner service; some issues with plumbing in the room, loud neighbors two nights

the kids loved the pool and hot tub

convenient with kids, large suite with a bedroom for the parents and a living room for the kids

definitely will be returning with my 2 small kids

the driver tries to charge us $100 ($50 per person and saying he hasn t even charged for the kids yet who are

our kids room the same story, guest on upper floor tv played until 1:00 during the night

parking (having to pay double ) no baths all showers with kids ,there is many things very disappointed, worse

some kids thought it was cool to burn tires on the parking lot where we parked

my kids were disappointed that there wasn't one

the breakfast was prepared well . jus wasn t what my kids eat

the breakfast timing was a little short for people on vacation, especially if you have kids

it was comfortable and enough room for me, my husband and kids and the value wasn't bad

we could walk to go to bourbon street (with 2 kids)

was quite noisy by all the school kids running free on jazz fest days inside the hotel

didn't like that i couldn't take my teenage kids with me to the roof top (vue)

everything plus the bar and balcony sitting area

love the style and the rooftop bar is beautiful

that included one free sparkling wine at the hotel bar and use of a gym, but as i was only staying one night,

beautiful building. pet-friendly.

noisy air condition, location too far away from cbd, no gym

needed to borrow a phone charger and get late check out

my kids enjoyed playing with the corn hole and connect four outside in the sitting area

i choose the hotel thinking we could easily eat there and have a drink before our kids went to bed

everything was perfect. the location is good especially with kids

i liked the location and the valet parking. the look and overall feel of the hotel was great.

can t say anything about the wifi - we didn t use that

the location is close to the center but too far to walk with kids, and we found the streetcar and bus schedule

the dining where kids eat free and the staff was excellent

restaurant had free kids meals

we were on the floor with banquet and kids were running and screaming down thw halls

maybe the hotel could work on is controlling the weed use at the pool to try to protect small kids from illegal

kitchen was perfectly equipped and the washer/dryer inside the apartment was a game changer for kids

there were board games for the kids and the pool area was beautiful

the boutique sized pool can only accommodate a few people at a time.

kitchen was perfectly equipped and the washer/dryer inside the apartment was a game changer for kids

small pool, no breakfast, no exercise room

extra small size of a kids bedroom no closet space bathroom old moldy no hot water only 2 elevators that only

when help was needed or the above above concerns addressed (it was apparent they were just kids who made phone

it was some young kids kicking our doors and running up and down the hallway

he put me and my three kids out and my fiancee, he will not let my son use the bathroom and just overall he is

any hotel worth staying at esp with kids has access go pool/ jacuzzi

wifi wasn't working, air conditioner wasn't working

a room service is not speak enghish

room service slightly forgot but once i called they came right away.

i had lunch in the bar and it was very delicious- but did lack variety or options for smaller meal/ snacky

chose canopy because i enjoy having a restaurant and bar on site

the noise from the other rooms and parking lot.

wifi signal didn t adequately reach our room

parking maybe a challenge coming in late after hours but not a problem

the last guests hanging up and they also had hair in the tub and on the toilet it also was a non smoking room

room was supposed to have been non smoking but the room smelling like an ashtray and the burn marks on the tub

was very uncomfortable, very firm and group of unruly college aged kids staying on same floor were loud and

we stayed for three nights the first night was ok but then a very large party of kids on the school trip ( at

it was noisy the first 2 nights of my stay, kids ran back & forth down the hallway and made lot

people smoking marijuana in parking lot at hotel where kids walking by

we went through towels pretty quickly due to having kids with us and every time we asked for more it wasn t