it says you have to wear a mask and people really had there kids all over in the facility without masks

there were at least 7 kids waiting for waffles, she came out and said specifically, i m only making 4)

pool and courtyard were directly below our room and they were very nice

the breakfast was excellent and the room felt like an apartment!

nothing, but breakfast hours could be a little longer.

the 2 bedroom suite was very nice. made traveling with kids more appealing.

the pool heater was broken and we were never told about it until the kids went to jump in

very friendly and professional team. we?ll run. 2 bedroom was great for kids

no indoor pool or a jacuzzi onsite

gym was open 24 hours a day

it was better but the kids running through the halls were inevitable (unfortunately)

there were a lot of kids running around making noise late into the evening.

we swam in the pool as well and the kids loved it

coming check in the hotel the pool was available for my kids the rooms are amazing the beds are comfortable

being on holidays weigh small kids that was a bummer

kids playing in hall most of the evening on 2nd floor

the facilities are very nice - our kids loved playing near the fountain

even having two little kids us, some of the people are real a-holes

good price. we were able to get adjoining rooms. kids loved the pool.

free parking, atrium was amazing, kids loved the pool and hot tub

my kids like the breakfast and the location was nice

there were kids running up and down the hall playing until the staff told them they had four complaints they

kids liked the waffle maker.

pool; we had our kids and they were disappointed there was no pool

i didn t feel safe bringing my kids to vending machines when their dad was not with us

my kids enjoyed the small swimming pool and basketball court

only one t.v. downfall when traveling with kids

good location. for family with kids is a good option.

was very nice accommodations and we had our kids so we had the two bedroom suite which was wonderful

i traveled with my kids and their great grandparents, they all loved our suite and the

they did have a restaurant and a snack corner, a pool, and gym area

i requested a handicap room it had one grab bar poorly placed on 5th floor of 6 and a high

the bed was really comfortable. they gym was nice too

room service

coffee bar breakfast was excellent

bed mattress kept slidingud83dude02 we had kids so it was a lot of movement and we constantly had to slide the

the breakfast was bad. nice area though pool was extremely cold!

free wifi, a little quiet, had a good view of my car and fireworks

on the other side of us was the laundry room so the washing machine woke me a couple times

no breakfast even though it s included in the rate.. i guess covid

pool wasn t clean nor heated, the carpet looked like it hadn t been cleaned in years

good wifi. free covered parking

restaurant and bar close too early

free parking, on-site reasonably priced restaurant and bar are a plus too

was misinformed on a facilities nothing i was told was true there was nothing open there was no room service

late it was suppose to be notated, there was a large extension cord hanging from the wall that my kids found

shuttle from airport was great

cleanliness of parking garage

and the knobs in the shower were all loose i didn't like how there weren't any toothbrushes or laundry detergent

we were next to gym and right by pool, loud noice went off every minute all night long

loved every thing else check in lady attitude was excellent and pool was for kids only and bc i have a 5 year

they had screaming kids with a birthday party in the pool, but instead of being over with at 8 pm they were in

we had our football kids come down in the breakfast area to have a meeting a was interrupted telling us we had

the pool was loaded with kids so we went out to dinner

we were going to go swimming after dinner, but after getting the kids changed into their swimming suits we went

the noise of kids after midnight

the pool was warm and big and the kids loved it

my kids shouldn t have to sleep in a room like that

the king suite had plenty of room three kids to play after a long day in the hospital and vehicle

the bathroom was so outdated and dirty that my kids asked of it was a motel

the stuff did not bring us our extra sheets, pillows, and blankets for the pull out bed for our kids

without those carts to help move luggage, it was really rough trying to get young kids and luggage upstairs

my kids were looking forward to cooking down at the pool

was no ice bucket in the room and you had to download the menu to order room service

the gym and pool, the staff, the food was ok, not great though. the view was ok

too many kids running around unsupervised but there was a pageant going on at the time

that was great because one of my kids were hungry

that it was no microwave in the room i had little kids who needed their food warmed up

the cleanliness and the bar staff was awesome food was delicious

nice, clean property. loved being able to use my sign on with the peloton bike in the gym.

my kids enjoyed it a lot

breakfast was great and the kids enjoyed the pool.

a great place to stay with kids too that is away from the adult atmosphere of downtown

and early morning staff are always accommodating in providing us access to milk and fruit for our kids who wake

maybe for kids

(the kids called it the murder elevator

that the dining area was too loud. it is more of college kids place to dine.

no pool for the kids

i wish we had stayed here the whole duration of our trip because we had kids with us

was extremely limited had nothing my kids would eat so still had to stop to get them breakfast some where else

entrance of the hotel sometimes inside the hotel speaking and making gestures that made me and my kids uncomfortable

some kids thought it was cool to burn tires on the parking lot where we parked

the breakfast was prepared well . jus wasn t what my kids eat

parking (having to pay double ) no baths all showers with kids ,there is many things very disappointed, worse

the breakfast timing was a little short for people on vacation, especially if you have kids

we could walk to go to bourbon street (with 2 kids)

it was comfortable and enough room for me, my husband and kids and the value wasn't bad

didn't like that i couldn't take my teenage kids with me to the roof top (vue)

was quite noisy by all the school kids running free on jazz fest days inside the hotel

the kitchen closed and there was no room service available as advertised

so i asked about a roll out bed, and it was so much extra per night so we just made the kids a bed on the

location, secured parking, pet friendly

tax non-refundable pet fee, $33+ parking though booking

the wifi didn t work for three of the four nights we were there

bit shocked to be charged $75 per pet per night

our kids room the same story, guest on upper floor tv played until 1:00 during the night

the kids loved the pool and hot tub

the driver tries to charge us $100 ($50 per person and saying he hasn t even charged for the kids yet who are

convenient with kids, large suite with a bedroom for the parents and a living room for the kids

definitely will be returning with my 2 small kids

that included one free sparkling wine at the hotel bar and use of a gym, but as i was only staying one night,

we also really appreciated the availability of a voucher for the gym next door

it met all of our expectations. wish we could have ordered speciality coffees in bar area.

the street car stops right in front, they have a great bar with live music every night, the jack rose restaurant

bathroom fan, the shower being a little hard to figure out and maneuver, and some noise from loud bar patrons

everything was perfect. the location is good especially with kids

my kids enjoyed playing with the corn hole and connect four outside in the sitting area

i choose the hotel thinking we could easily eat there and have a drink before our kids went to bed

the rooms are very spacious, parking is safe

good value for area and free parking!

we did not have any wifi during our stay so that was a disappointment to the kids

supervised kids - running around the whole pool area - even on the other side - not by the pool)

restaurant had free kids meals

we were on the floor with banquet and kids were running and screaming down thw halls

the dining where kids eat free and the staff was excellent

there were board games for the kids and the pool area was beautiful

kitchen was perfectly equipped and the washer/dryer inside the apartment was a game changer for kids

the rooftop pool and sitting areas were nice and clean

so beautiful. exceptional clean. very comfortable. clean hot tub and pool. great ice maker.

pool is nice but small, we loved the hot tub though

it was my husband and i and our 3 kids but there were only towels for 2 guests

it was some young kids kicking our doors and running up and down the hallway

extra small size of a kids bedroom no closet space bathroom old moldy no hot water only 2 elevators that only

the sofa bed was perfect for my kids to sleep in

he put me and my three kids out and my fiancee, he will not let my son use the bathroom and just overall he is

room service was fast, room was clean

also, i liked the bar they had in the hotel

breakfast bar would be nice but food was excellent and so was the waiter, and also the valet service couldn't

i did not enjoy being on the same floor as the gym. folks working out at 6 am woke me up.

room service slightly forgot but once i called they came right away.

breakfast was not good at all. the menu need to be update with more options

breakfast was good

they could have some real bacon and sausage for breakfast

the room was clean and comfortable. loved the partial kitchen condition.

the breakfast is not as advertised

we went through towels pretty quickly due to having kids with us and every time we asked for more it wasn t

hotel at night, the area was close to a park that had a lot of beggars that would approach your kids

was very uncomfortable, very firm and group of unruly college aged kids staying on same floor were loud and

convenient location, felt safe with kids, breakfast was really good

we stayed for three nights the first night was ok but then a very large party of kids on the school trip ( at

hotel, we traveled with our kids, they loved the pool

the room and service was above expectations my wife kids and parents loved every bit of our stay

for 10 and 12 year old kids

maybe the fact that for kids it s not really a great options.

arrived at 10pm from london with two young kids and the room i had paid for an confirmed was given away which

the heated pool was awesome for the kids

are in the lobby of a really happening hotel - which is cool but may not be great with younger kids

not very family friendly. awesome if you re not staying with kids.

kids hate it but i must admit i was not very pleased as well although i treied to be open mindrd

in the bathroom worn off shower very small room breakfast was poor esp for kids non english speaking reception

and was making it a real big deal to the kids

the kids were playing very ruff and was basicly running all the guest off from the pool

pool was great for kids

kids were excited to swim

staff was extremely helpful and friendly made the experience better for the kids

since we had 2 kids with us this was a main reason staying

didn't get hot water found an advil pill under table where kids were at that we didn't bring

my kids met me after a work conference and really enjoyed the peanut butter and jelly bar at 10pm

our stay, kids loved the pb&j in the lobby at night

nice and beautiful hotel. the gym was good.