we had three of our kids with us and a lot of trash and diapers

my kids were wanting to swim

my kids shouldn t have to sleep in a room like that

noise we have some kids on the floor that thought it would be funny to make alot of noose in the halls and hit

the pool was warm and big and the kids loved it

had a bunch kids running around late in the evening

they had screaming kids with a birthday party in the pool, but instead of being over with at 8 pm they were in

we had our football kids come down in the breakfast area to have a meeting a was interrupted telling us we had

kids in the hot tub

manager about the group that came in to the pool that was blaring loud cussing music (i had small kids with me

that was great because one of my kids were hungry

that it was no microwave in the room i had little kids who needed their food warmed up

too many kids running around unsupervised but there was a pageant going on at the time

shuttle to airport might be little out of time

room service that was non-existent

kids loved the pool

but it was because a large group of kids were visiting and they ate up the food faster than it could be prepared

my kids enjoyed it a lot

very nice place i did not like that somone had there kids playing in the hall way woke me up an was very loud

a great place to stay with kids too that is away from the adult atmosphere of downtown

there were kids running up and down the hall playing until the staff told them they had four complaints they

kids liked the waffle maker.

pool; we had our kids and they were disappointed there was no pool

i didn t feel safe bringing my kids to vending machines when their dad was not with us

my kids like the breakfast and the location was nice

the 2 bedroom suite was very nice. made traveling with kids more appealing.

very friendly and professional team. we?ll run. 2 bedroom was great for kids

the pool heater was broken and we were never told about it until the kids went to jump in

staff was very friendly, the parking was great, the room was very clean basically everything was great

the 2 bedroom suite was very nice. made traveling with kids more appealing.

there were at least 7 kids waiting for waffles, she came out and said specifically, i m only making 4)

it says you have to wear a mask and people really had there kids all over in the facility without masks

pool and courtyard were directly below our room and they were very nice

nicest, cleanest room i've ever been in, and they had hot breakfast. loved it!

was incredibly clean, the staff were all friendly, efficient, and knowledgeable; the breakfast was excellent

we swam in the pool as well and the kids loved it

there were a lot of kids running around making noise late into the evening.

coming check in the hotel the pool was available for my kids the rooms are amazing the beds are comfortable

my kids loved the chocolate batter for the waffle iron

the pool area is really nice the kids enjoyed it

bed mattress kept slidingud83dude02 we had kids so it was a lot of movement and we constantly had to slide the

on the other side of us was the laundry room so the washing machine woke me a couple times

were exceptionally clean as well as the pool area and had a welcoming smell

breakfast is been charged and you get 3 items! not even fruit!

thought the breakfast buffet would have been a little better

late it was suppose to be notated, there was a large extension cord hanging from the wall that my kids found

free airport shuttle and shuttle to downtown new orleans

be made aware of large groups booked at same time, pool closing

wish there were a tour bus or shuttle downtown to french quarter area as we found it very difficult to navigate

there were ants in my room on the table next to the tv. i think the pool needs to be updated.

without those carts to help move luggage, it was really rough trying to get young kids and luggage upstairs

the stuff did not bring us our extra sheets, pillows, and blankets for the pull out bed for our kids

my kids were looking forward to cooking down at the pool

loved the view as i requested an early check in i wasn t able to get the room i wanted.

had a gym with various options to get a decent workout in

the bar was closed on a saturday night

they had food and a bar staff was very very nice.

staff was very nice at reception and bar areas. rooms were clean

temperature of the hotel was warm the first couple of days and the pool was out of service for a day or so but

restrictions meant that the restaurant had a limited menu and the bar was closed

pet friendly and easy to get on and off the interstate

room service

the hot ub needed to run for at least 30moins for the water to be a higher temp than the pool

the sitting area near the pool.

the family enjoyed the pool and the beds are very comfy and staffs are great

got the two bedroom suite, which is amazing when you are traveling with two kids

only one t.v. downfall when traveling with kids

was very nice accommodations and we had our kids so we had the two bedroom suite which was wonderful

good location. for family with kids is a good option.

my kids enjoyed the small swimming pool and basketball court

the facilities are very nice - our kids loved playing near the fountain

the kids loved the heated pool!

noisy family underage kids in room unsupervised, reported to front desk

so beautiful & quiet, the rooms are very spacious, parking is easy , i just loved this hotel my kids did too ud

free parking, atrium was amazing, kids loved the pool and hot tub

(the kids called it the murder elevator

that the dining area was too loud. it is more of college kids place to dine.

no pool for the kids

i wish we had stayed here the whole duration of our trip because we had kids with us

was extremely limited had nothing my kids would eat so still had to stop to get them breakfast some where else

entrance of the hotel sometimes inside the hotel speaking and making gestures that made me and my kids uncomfortable

some kids thought it was cool to burn tires on the parking lot where we parked

the breakfast was prepared well . jus wasn t what my kids eat

parking (having to pay double ) no baths all showers with kids ,there is many things very disappointed, worse

the breakfast timing was a little short for people on vacation, especially if you have kids

we could walk to go to bourbon street (with 2 kids)

it was comfortable and enough room for me, my husband and kids and the value wasn't bad

didn't like that i couldn't take my teenage kids with me to the roof top (vue)

was quite noisy by all the school kids running free on jazz fest days inside the hotel

the kitchen closed and there was no room service available as advertised

any hotel worth staying at esp with kids has access go pool/ jacuzzi

when help was needed or the above above concerns addressed (it was apparent they were just kids who made phone

was premium, i wanted to be close but still a tittle dar from the night science because of the kids

with small kids at night time it's unsafe

it was my husband and i and our 3 kids but there were only towels for 2 guests

kitchen was perfectly equipped and the washer/dryer inside the apartment was a game changer for kids

there were board games for the kids and the pool area was beautiful

kitchen was perfectly equipped and the washer/dryer inside the apartment was a game changer for kids

small pool, no breakfast, no exercise room

so beautiful. exceptional clean. very comfortable. clean hot tub and pool. great ice maker.

we did not have any wifi during our stay so that was a disappointment to the kids

we were on the floor with banquet and kids were running and screaming down thw halls

the location is close to the center but too far to walk with kids, and we found the streetcar and bus schedule

maybe the hotel could work on is controlling the weed use at the pool to try to protect small kids from illegal

thankful to the staff who accomodated us for early check in specially we have kids,it was a great experience

wifi wasn't working, air conditioner wasn't working

i did not enjoy being on the same floor as the gym. folks working out at 6 am woke me up.

very nice hotel for the price, loved the bar and restaurant

breakfast bar would be nice but food was excellent and so was the waiter, and also the valet service couldn't

a room service is not speak enghish

breakfast was not good at all. the menu need to be update with more options

the breakfast is not as advertised

a little extended time for the breakfast

they could have some real bacon and sausage for breakfast

breakfast needs improvement parking situation not good for traveler

people smoking marijuana in parking lot at hotel where kids walking by

hotel at night, the area was close to a park that had a lot of beggars that would approach your kids

convenient location, felt safe with kids, breakfast was really good

it was noisy the first 2 nights of my stay, kids ran back & forth down the hallway and made lot

we stayed for three nights the first night was ok but then a very large party of kids on the school trip ( at

staff gave my kids snacks and teddy bears with roosevelt vests on wich made a huge impression

the food,staff, and pool were great for us! we were a group of moms with kids.

for a king suite with pull out couch so we could put our kids to bed in pull out

the sezerak bar is brilliant

good food, fast room service, friendly staff

maybe the fact that for kids it s not really a great options.

the room and service was above expectations my wife kids and parents loved every bit of our stay

also, there were tons of kids running around at the rooftop bar area

my kids with oldest being 20 yrs old went up to the pool and was denied entry

for 10 and 12 year old kids

we were in town for a wedding with kids who we couldn t even afford to do anything with because of the double

my kids, their spouses and my grands had a ball

the worst gym and no breakfast

a laundry room would have been great bigger pillows

gym was super convenient

i could hear the guests next door. slamming doors and kids running

a bunch of high school kids were there our last night and they were very noisy

kids running in the halls yelling late at night

i traveled with family but no kids under 18 (need option for that).

dirty tub, dirty floors, 3 bus loads of college kids blocking the exit when we were trying to depart, lack of

beds were amazing...location was great...my kids loved the pool table and pool.

been driving for 6 1/2 hours from katy tx i get my room put my ac down to 60 mind you i have 2 kids babies at

poor customer service, the security guard harassed my kids trying to put them out saying he they don't stay in

also there were folks smoking out at the pool area with kids around and i m not talking about cigarettes

nice bar down stairs and a pool table in lobby

wish that the spare bed (pull out for the kids) was more comfortable

pool area didn't have chaises the worst , uncomfortable iron benches please rethink that area for

wish they had a bigger swimming pool

gym

that there wasn't any pool.

wifi was not free

great restaurant and bar onsite

the windows are painted shut in an extremely messy way, the walls and doors are super thin, the room service

room service, staff were extra friendly and helpful

wifi charges, they really should be free.

two young kids slept on the sofa, which worked out fine

this made it quite dangerous to load our kids up into the car while cars are whizzing past us

the staff were very friendly and helpful, allowing early check in and late check out with no penalty

great wifi, lovely shower with lots of hot

very helpful staff and good breakfast