not enough parking

room didn t have a fridge or microwave, parking is far from check in point, made several trips to unpack into

parking lot is a walk from front door

long walk from parking lot to hotel.

parking the car was difficult

i went with my kids to enjoy pool and they were not able to enjoy it because the amount of outsiders

i heard some kids, but i loved they mature eclectic vibe

wished there was an indoor pool for the kids

great service, our small dogs were welcome. great for families with kids.

my kids woke up and had a hard time going back to sleep, and they usually sleep through anything

i just used the frige in my kids room

95, kids under $8

we had to go ask for xtra breakfast tickets for the kids

restaurant not being open and online the amenities saying the bar and everything will be open was false and it

an actual real breakfast while conveniently located.

had dogs staying across that hall that howled at all hours of the night for our first night then kids screaming

pet fee @ $75 was highest we paid ever - anywhere - and we travel a lot

availability of microwave and place to wash laundry was nice

was boiling hot day and pool not

room service for food!

the kids enjoyed the pool

if those hours don t change, we won t be back with our kids

the kids had a blast in the swimming pool. it was quite and clean.

the morning breakfast was typical breakfast fare, and our kids enjoyed the waffles and the choices they had

the beds are extra comfy. my kids love the pool

also this room only came with one bed instead of two since we had kids traveling with us which i listed out

pool was a bit too small to try . good for kids

would have enjoyed a kids menu or some kids options, and or microwave in the room

that it was a big issue, i would have had a couple of drinks but the bar was out of grey goose and tito's vodka

gym was very safely set up

local abd we had to stay there do to a electrical emergency and the hospitality was great and my kids love the

kids were really looking forward to the pool, but they were disappointed that it wasn't in

the kids were welcomed to choose lollipops from a huge bowl in the lobby, they were very impressed

glass in the pool area, and someone vaping- seemed like bottom floor was full of smokers as my kids witnessed

the floor above had rambunctious kids that jumped and stomped until 1ish in the morning.

the indoor pool capped off our night of visiting to relax and unwind with the kids

i also picked this hotel for the pool my kids were expecting to use it and it was closed

kids in hotel should have be watched better throughout the evening

kids running and yelling in hall way late at night when trying to rest

one room did not have black or curtains so my kids got up way too early

also should have considerations for people with kids they place me like 6/7 minutes away from the pool within

kids running through the hall constantly

had events going on kids running up and downtown the hallways

it s a quite place, but i have seen kids running around few time may be due to some event at their facility

lots of space to walk around and for my kids to run

way too many kids in pool and hot tub

there were a quick option for the kids for breakfast continental breakfast would be great

understand there's safety precautions but if a parent doesn't mind the kids in a hot tub neither should day or

kids doing cannon balls and throwing footballs

we booked a double bed room but was given a single bed room for four of my kids

this was a major factor for us-with the long drive, the little kids needed a place to burn off some road trip

my kids were uncomfortable while there was smoking and loud music

kids were allowed to run and play games in sitting area.

kids were hysterical, begging us to leave

a death trap for kids

kids were missing the pancake/waffles

had a little trouble with my older i pad and the wifi but staff very helpful in fixing it.

room was clean and the staff very helpful, we also enjoyed the breakfast

the hotel sign obscured the view of the river and parking was a little tight

the spa bath

:) 3) kids playing on the side of the road near the highway

not as clean neither but at least i slept the overnight because it was too far to go home and my kids were tired

group of kids hanging out in the property around mid

booked a non smoking room ,i was placed in the red zone where all the smokers stay with my kids the room reeked

come to speak with myself or my husband but it s fine as i said i expressed myself to both the kids that work

noise coming from kids jumping on their bed at 7am the level above us....

wish there is one outdoor pool where kids could use as well

parking, even though it was free parking, it s a bit of a walk if you have kids and asleep, makes it a bit

our requests for adjoining/connecting rooms and all on the same floor as we were there with our kids and their

perfect place for family! the little kids loved it, so did our parents.

staff in restaurant was inattentive, booking staff in spa was unhelpful, disinterested, and classless

there is a restaurant and small bar on the first floor

there is not much to do there and the pool is shared with other buildings

did not do room service and you had to request it

relaxation, hiking trails, pool & an amazing view

our main reason for staying at the hotel was to have a night away from our kids and get some rest, we went to

my kids really liked the hotel. the staff was friendly and the room was clean . i would go back.

my room was near the pool and screaming kids were annoying.

changed with kids and told staff who got it changed later

our kids had a blast

had to call the front desk at 11pm and again at midnight to stop kids from playing and screaming in the hallways

location, amenities, awesome gym, guest focused, friendly staff

pool was amazing, the breakfast

it's a great location for that quuck getaway and has a pool

room was very spacious, included a kitchen with an induction cooktop, fridge, supplies to cook various foods

the next day i realized it might have been one of the kids staying at the hotel

clean good service. front desk guy is awesome always accommodates me and my kids.

i was not happy about that decision just because my kids look older than they are we should not be penalized

many things so called breakfast was a box with chocolate muffins in plastic and kids juice

people (about 10) conversing in the lobby very loud and not practicing social distance at all #3: kids running

i had to park on the street, scramble to find coins for the parking meter, lug myself and my kids into the

amazing, the room was very large, having the kitchen was a great bonus.

the staff was nice,room was clean and comfortable. breakfast was delicious.

breakfast, nice hotel, wifi, fridge, microwave, big room, 2-tvs, husband slept on the coach

there is a brand new laundry room with many machines

i told the desk but a while later i came back down, those kids were still there with no adult supervision

kids enjoyed the pool, until 10pm a plus

heated pool and basketball court very nice for the kids

that the restaurant and bar weren t allowed to be open. not their fault.

breakfast was great.

many restaurants within walking distance, a mall next door, a nice lobby for lounging , a full bar and convenient

small pool and gym

in the hotel lobby and gym are non existent

stains on carpet, wifi didn't work, broken shower head messed up my romantic weekend with my

good gym

the swimming pool and gym were a great addition.

really liked the gym and the bathroom

the swimming pool and gym were a great addition.

we enjoyed the pool, gym, and in-room dining

we enjoyed the pool, gym, and in-room dining

next door neighbor's at the hotel had more than 20 30 kids in a room that made noise all night long and all day

the pool was absolutely amazing! the environment was welcoming and the kids had a ball!

we love this place. our kids have a great time at the pool. the staff is always friendly.

mall, whole foods and cheesecake factory which especially comes in handy for families who have kids(s)

in the corredor with kids and people talking late night , dog barking and kids running in

convenience to our location for weekend and fab pool for kids

my love the pool area.

large room, comfortable bed, renovated bathroom, hot shower, friendly staff, large facilities (gym, swimming

the high point of our one-day visit was dinner at the bar

gym had everything one would want for a workout

was not ready when we arrived after driving 5+ hours with 2 kids

was a condom in the pool i told front desk after removing my kids from the pool

a limited continental breakfast would have been nice. kids should been able to eat free.

option (order for pickup downstairs) so that was helpful for managing breakfast in the hotel with kids

the fact the pool was closed that was one thing that made me go to this hotel and bring my two kids very

they upgraded our room, to ensure there was room for the bedding they provided for the two kids

a night expect 5 star accommodation and service cheapo products toilet paper was cheap single ply wifi didn

very comfy bed, loved the fireplace and terrace

they upgraded our room, to ensure there was room for the bedding they provided for the two kids

very untidy pool and lounge area with a nice fireplace but all filthy and run down

have two kids and they have a good time a lot of space and not safe environment so i'm happy with everything

there was nothing i didn't like. the kids missed an indoor pool.

1 stool at counter in room so kids could sit while eating - asked for more, never received

pool was not open as stated on website room was not cleaned thoroughly, even the kids noticed.

kids enjoyed basketball court & outdoor pool

would have liked bacon with breakfast for the kids.

(i understand the issue with kids falling out, but another type of window would solve this problem

was awasome kids enjoyed , spacious room and bathroom, nice and peaceful surroundings

more convenient parking

parking and breakfast was included in the price.

me and my kids loved it

pool wasn t in service, my kids was super excited to go in da pool but it wasn t in

the problem was splitting up a family of 5 (3 kids) to fit everyone

many times didn't have yogurt, or milk for the kids

was ok missing strawberry for waffles, but other than that it was good, the kids enjoyed the pool

only down side, is that you could hear the kids that where staying there running across the floor upstairs

the pool was open for the kids and everything was clean

location but my husband and i were going away for the weekend to escape the kids so we brought everything we

reeks of marijuana by the young kids they allow to rent rooms and party there

not much choices and not kids friendly

large group at the premises for some type of event - there was little parental control of the kids running

too many high school kids when we checked in

nice lobby & good fitness room.

to relax, i put the do not disturb sign on the door, and room service did not knock

and in nearby rooms were fully audible in our room) bland, sterile decor in common areas lobby bar closes by

like everything except one thing on the day my kids get it inside the pool one lady come and told them no too

clean, near my kids college

were lots of kids in hotel and pool

the location was great and the breakfast was really good. my kids and i had fun making waffles!

large room which was beneficial considering we travelled with kids

they were very loud and let their kids run around and get loud in the hallways and in the center of the first

the quiet! no kids running down the halls.

booked a room for our kids the night of their wedding

signage for guest laundry room took us to completely the wrong place

the breakfast with the 'eggs your way' feature was a very nice feature

property was in a nice location, kids enjoyed the pool.

the indoor pool was great for kids.

good location and hotel had good amenities like a gym ,indoor,outdoor pool and restaurant.

the facilities (gym and swimming pool) are great. the room and beds are comfortable.

the indoor pool was great for kids.

downstairs i have never seen anything like it i will never stay in that hotel again for my kids were terrified

expired yogurt for breakfast and got my kids sick

room service is great the room actually gets cleaned very well

i like the restaurant bar down stairs where they had a dj good music.

free tasty breakfast, free parking. spacious, clean, nice

that s why we picked this hotel so the kids could swim

one elevator didn t work. kids running up and down the hallway for a few houurs late evening

beds were nice staff was friendly pool was warm for kids to swim

the pool for the kids

no lifeguard, lots of kids being disruptive overnight

i was hoping that they have functional pool. kids were expecting

our kids were hoping for pancakes or waffles

it was amazing and it is a kids friendly.the front desk was very helpfull

pull out style bed was very nice for the kids

i will not be going back to this hotel when i have kids

no bar or restaurant, very limited breakfast available.

the room was a little small and there is no pool just a gym and a giant courtyard but who cares about a courtyard

the breakfastand the bar tender the night i che ked in was very good..nothing

nice gym

great location for shows at cap theatre. decent bar food.

fulfill my reservation and provide us two connected rooms and it took a while to prepare to my kids rooms with

i enjoyed and valued very much the shuttle into the city and back to the hotel as my lady was dressed to the

shuttle service sounded a bit difficult to use, or maybe it was not worth the hassle for me to

perfect bar scene at l'escale

they had a great selection of pillows and a good room service menu

tony at the restaurant is great rooms are spacious clean and the kids love the toilet functions

weren't aware of the nightly pet fee til checkout (thought it was a once-only fee).

really loud and drunk guests/visitors wifi is spotty

spa does not have the accommodations for a couple massage room which was the main reason for the

wish my room did not face the parking lot, i felt that i had to keep my blinds closed the whole time for privacy

i just wish the kids was able to enjoy the pool a lil longer

liked the open feel of the hotel, the gardens, pool, and the gym

more choices for breakfast

wifi stopped working the last night

fridge, coffee pot, dishwasher, tv with variety of channels, decent free breakfast

pool was overrun with 15 kids at a birthday party

lightening in the rooms was terrible. kids running up and down hallway constantly

many kids, families, and activity is unpleasant to deal with when trying to relax

is definitely a place to stay with kids, no rest for the weary

we also enjoyed the indoor pool with the kids

she helped us immensely with our onward journey and was really friendly with the kids

just some kids running making noise beside that it was good

my kids are very mindful of neighbors (we live in an apartment building)

kids and dogs in the hallway very late and very loud

breakfast decent, bar at front desk nice, kids liked pool

the kids loved it

location. overall value. plenty of parking. boutique style. bath and body products.

room was ready when we got there, nice bar area, nicely decorated for christmas

the beds were very comfortable and parking was

location, and ample parking and 1 block from town with different stores and eating options

my kids went to ask for sugar for tea as it was not away in room the front office denied and when call

pool is outdoor on 10th floor

also we would have liked to know ahead of time that the pool wasn t available

pool closed.

i had a lounge with tv, kitchen area, lots of storage space, tv in the bedroom, along with a lovely king-sized

good breakfast, caring and friendly staff to meet your needs

the breakfast was delicious and every day there was something different to

clean, simple, quick, nice personel, good breakfast

we enjoyed the breakfast and the staff assistance which was available at all times.

morning breakfast and quiet place

my kids were disappointed the pool wasn t open, but understood as things aren t quite back to

the room next to me kept making loud noises and the kids kept open and slamming the door

it s 9pm and we just checked in with 2 devastated kids

great lobby and back yard and the staff was pleasant. my kids enjoyed the pool.

if you re coming here to swim with your kids indoors during the winter months, find another hotel

it did not feel safe and comfortable for family with young kids

price, location, staff, cleanliness, efficiency,coffee, hot water availability 24 hours; healthy breakfast

very clean and spacious amazing staff quiet gym inside property

-the bed -the fridge/freezer -the staff who was so nice -the free parking -the complimentary breakfast -the

parking is very convenient

the breakfast was good, our kids were happy

kids feel happy here

the great space that it has, kids and pet friendly

i believe there was a microwave and safe, and wifi and parking outside your door

had a full stove, microwave, and kitchen with table

was friendly the breakfast was good and included in the price the pool was a great way for the kids to have fun

wish the pool was open for the kids to use ud83dude15

nice heated pool kids enjoyed swimming

was closed; which was one of the main reasons for us choosing the hotel, our kids were looking forward to it

kids were comfortable really enjoyed this stay

the pool was closed already (which was not indicated when booking) much to our and the kids disappointment

noisy college kids one night but that s not the property s fault.8,

my kids were extremely disappointed

a local and brought my kids here to have a mini staycation because the hotel had an indoor pool

free wifi bonus

kids didn t get to use the pool

and without ask they made connecting room so kids could go and back easy

pool room was about 85 but water was cold for the kids

when you are with your own grandchildren you are not a sitter for strangers kids at a

are a family of 4 - 2 adults and 2 kids