good breakfast; my kids enjoyed it very much.

the wifi was very poor and unreliable

help to advise in advance how to reach the parking being as i'd asked about parking motorbikes

lady receptionist, 10/10 for customer service cleanliness top notch great value for money free parking location

allowed late checkout and breakfast as i wasn't feeling well

wifi good

parking was a bit tricky due to the small car park but only because there was a stag do on when we

was one of the best breakfast menus i have seen, and very fresh and nothing was too much trouble

breakfast was excellent with plenty of choice

of niggles being addressed, wifi in the rims struggled with connecting to the internet, absolutely fine in the

difficulties get to sleep on arrival night due to noise from kids banging about next door

kids from wedding running around at1 in morning.

bar was great

thats fair enough but the charge for room service was 4

hotel was excellent, food, parking and room very good. would recommend.

so do consider when with kids

perfect facilities all round from parking to room

we were made to feel very welcome, the rooms and beds were comfortable, breakfast was excellent, and the house

nice accommodation and great breakfast

wifi connection was seamless and very reliable

warm swimming pool,comfortable beds,value if staying with kids.

kids did not enjoy because they were conducting swimming lessons so there was no room for kids to

the kids loved the pool and the food was great

they made sure we all had what we needed and the staff were excellent with the kids

food for kids and adults good menu to choose from a variety of healthy products eg starter melon fruit salad

size room with 2 kids and a decent breakfast included in the room

little trip with my kids and my cat

unfortunately i couldn t fit the kids on the bed with us or i would ve the lady in charge of breakfast

we were late due to flight and they arranged pizza for the kids at 10

we had 2 rooms and kids enjoyed the stay too

we had parked it we had to end our night early to watch the car from our window to make sure the kids did not

mall willen lake , campbell park , which means all facilities, swimming, skiing, gym fitness spa, kids entertaining

the rooftop bar and restaurant would be more exclusive etc as it was it had families allowing kids in panama's

groups of kids hanging around outside

kids knocking on the door after 10:00 pm and running off

nobody : staff or public were wearing masks: pub/restaurant was packed :kids running around

i like more how they had more availability as i got another room for my kids.

that the location had a sort of garden where kids could run around, but maybe missing some sort of slide, some

litter everywhere, kids running around squirting ketchup and vinegar at each other and other customers in the

the pub was full of kids ruuning about in the early evening

value for money great for kids food was

more parking spaces please

everything. helpful staff. parking.

the breakfast was excellent, very friendly helpful staff

to detail was fabulous and the staff were so accommodating and extremely helpful and friendly the breakfast menu

you fiona bo in lobby serving dinner all really friendly staff the food was really lovely bonus kids eat free

the complimentary kids icecreams for a slight wait at the reception desk went down well

no coco pops for the kids ud83eudd23

the staff were all eager to ensure that my kids and i had everything we needed and wanted

the water was a great temperature for kids and we almost had it to ourselves on both swims

breakfast was excellent perhaps my kids doesn't want to miss it

i will decently be leaving a google review and other reviews for no one with kids to ever book this hotel

nothing really wish they had a pool or a kids play area for a 10/10 experience

the hallway, the kids group were in the lifts and running down stairs

made me a bit nervous not having a guard with two small kids

was really big and clean rooms, got two separate rooms and really comfortable stay with kids

was stiff in the bathroom so the kids struggled and the lock was broken on the bathroom door

great room, loads of fun stuff for the kids. lovely breakfast.

our family room with a sofa bed was perfect travelling with kids

there was a good choice at breakfast and the kids loved it

the women changing her kids nappy in the communal lounge !!!!

check-in and check out staff lack of facilities for kids didn t seem child friendly at all small rooms not

the kids were playing football outside my room in the evening and they keep knocking on each other s

parking was ample

poor wifi access and signal. poor lighting in and around the wardrobe and room safe.

if they could put a kids play area somewhere then it would be even better

sofa bed which is fine but the sofa bed was really thin lumpy mattress and not comfy at all for kids we have

next to cleaning cupboard so at 8am we had no choice but to get up with all of the noise and kids running about

the staff were super friendly and played with the kids as they took temperatures

when requesting the kids menu only one main item on it could be provided

there isn't much else for kids to do on site from what i

kids bed had broken slats

the tv ud83dudcfa and some staff our not friendly because obviously we have kids that s why we went their to

pool cold and all by yourself, kids not allowed in sauna, in the morning sauna was off

the kids enjoyed the swimming pool

very tatty, cold bathroom with no toiletries and damaged bath, no parking, poor wifi, noise from bar, no choice

rooms are lovely, restaurant and bar are lovely and the food is amazing

beautiful old building, with very comfortable rooms, a bar and restaurant if you're there for food

loads of easy street parking

parking in the roadway could be improved by generating a safe park in the near vacinity.

family room looked small,kids bed was not made, there were no linens to make them,i had to ask for a refrigerator

the sofa bed isn't big enough for 2 kids and the bed was the most uncomfortable thing i have ever tried to

super good for kids and dogs

tv conection no kids area

kids playing football on the grounds and banging the ball against the

rooms opposite me had really noisy kids running up and down the corridor and slamming their doors constantly -

the kitchenette area with fridge and kettle were great as i was able to store snacks for the kids

was fantastic hotel clean and food good great location on the stadium kids absolutely loved

room, we were told it was on different floors which was really disappointing for us all - the kids in our group

on the booking page it clearly states all kids can stay in the same room as long as we use existing beds i had

scenary and quiet hotel staff very helpful and friendly pet friendly room at no extra cost plenty of parking

the gentleman behind the bar and reception was extremely polite and helpful

entrance/reception unclear noisy bathroom fan bar closes early

entrance to bar and restaurant area and leading to outside seating area has a bit of a ridge all around which

and quiet hotel staff very helpful and friendly pet friendly room at no extra cost plenty of parking clean and

lovely staff, really looked after us and the kids who were so excited to be there

kids meals didn t come with vegetables and there wasn t much choice for my vegetarian son

delicious and good idea that kids eat free

we had a nice balcony room and the kids had a room opposite

bags for kids on arrival made our kids happy and kept them busy for a while

we could have had room service that evening, but chose to eat at the pub opposite which we were told about by

there is even a little dog and cat to pet

the room was lovely, secure parking and the food is homemade and delicious

we didn't make use of the yoga classes, spa tub or sauna

the hotel is in a quiet village with plenty of parking on site

we chose the hotel partly because of the ev charger, however were unable to get it to work, so had to go

with onstreet parking

arrived after a long day of travelling - flight and car drive there was no food, and no water or wifi

the wifi is secure and super fast which made emailing for work a breeze

sofa bed was lumpy and uncomfortable, though our kids got on alright on it.

bed for the kids was already made and we were absolutely happy about it

as always only problem i had was i was on the top floor and it was noisy with doors banging and kids running

fantastic value for money. 2adulds and our 2 gradnkids rooms were spotless and kids loved it.

good family hotel, kids enjoyed their free gifts and food was good would definitely stay again

the suite was plush, well set up and had fantastic little touches - they knew we had kids with us and had made

for kids-no games room, no outdoor play area etc given that most visitors to the hotel will be families

music too loud at night, and my kids couldn t sleep.

was clean, convenient, we had two rooms for my two kids, my husband and me

parking is quite tight and away from the main building so difficult to carry luggage and manage kids etc

room perfect for a family, setup for kids downstairs

my little boy love the kids activitie table with lego and colouring

room was great, kids loved the pool, food was excellent - can't fault anything

staff was really friendly, the manager even gave our kids some toys

kids room is very small / not existant

comfortable bed, clean, free parking, good breakfast.

very good, spacious, secure parking and nearby golf club and clubhouse for variety

nice to walk around the golf course (although was muddy as february weather)

free room service and a mini bar in the room

very comfortable room and bed, great fast wifi, vert nice breakfast

shout out to the lovely breakfast staff who were brilliant with the kids

lovely choice at breakfast, a few games and colouring for the kids in the bar area

they were great with my kids too

left a special message in the room for my kids after i mentioned they liked spotting the rabbits that are in

place to stay with kids and the service from staffs were exceptional

there were kids times in the pool and i didn t know, so wasn t relaxing at all when i went

pool was very busy and loud full of kids

was a little limited, no jacuzzi and during the kids hours it was very crowded and not spa

not too busy, also they have time set for kids so you can avoid the noisier times if you want a more relaxing

so felt new and luxurious with a nice spa pool although we could not enjoy due to a lot of kids/families but it

the outdoor space was useful for having kids who needed to run around

very friendly and welcoming even took the time to speak to the kids and offered them sweets and the breakfast

we had 2 kids with us and we were a bit apprehensive but it turned out quite comfortable

the breakfast. the kids loved it so much

kids bed was not ready

breakfast a bit pricey for the kids

the kids had a tub but used our shower all the

we travelled with friends and children and surly when booking 3 rooms all with kids in this should of been told

all good breakfast menu would be nice though

room, refreshments every day , clean towels every thing nice and fresh on my return every day, breakfast was

no wifi shower flooded

it is immaculately clean, the pool area is fantastic and the breakfast extraordinary good

great gym and driving range next door perfect for a mid week work stay

the charge for room service i didn't

spa,sauna,pool were great to relax in to end a long day

i didn't book here for new year's eve to listen to kids running around right up to 1am, i was told the same

my husband and i have already said that if we fancy a nice quite weekend away from the kids we are coming here

is large selection of fruit for breakfast but a food salad with exotic fruits would be amazing there is nothing

room service for breakfast was quick, no knife and fork, some of it was cold, to be fair they had a

5g on ee was excellent in my room i didn t need the wifi

free toast and cereal for the kids

nice and quite room, free parking and a very convenient location with all shops nearby

the bar area was stylish and modern, but the overall hotel was full of old fashioned character, such as

i would like to thank all reception and bar team for being polite, courteous, respectful and very helpful, you

free parking right outside the front door

was pleasantly surprised with the room size and they offered us a sofa bed for the kids which was great

i requested and paid an extra 20 for late check out to then be disturbed not just once but twice quite abruptly

nice room, very comfortable bed, ideal location and pet friendly

laundry facilities )

breakfast room service and the room was either too hot or too cold but they are very first world problems

issues i had were around being on holiday with two kids and without a second adult to help, so about accessibility

brought over high chairs and provided complete table service so i wouldn't have to leave my kids unattended or

kids allowed in the spa

pool was being refurbished and the whole reason we booked a pool for the kids

family friendly despite website lying about no kids, lift is tiny and actually can't get in the front door with

comfy bed and linens wifi fast stable superb location next to bus station

i used the bar and the gym and both were well equipped and a good

rooom, bed, gym, breakfast

excellent t tgat the bar was opened up fir us thank you

superb location in the centre. excellent breakfast. helpful staff.

kids nearby shouting and screaming even though i asked for a room

property was clean, all the staff were really nice, helpful and friendly (the kids loved the biscuits given by

daughter booked me a night here for mother's day to give me a well needed break away from the kids

it was full of kids running around all night could not sleep

t like that my partner and i had to book another room because there was 4 of us (2 adults and 2 kids) - we

booked a family room for myself & 2 kids to stay in so we had a sofa bed and king bed made up in the room

evening menu is a bit limited for kids

the kids had to sleep on a sofa bed

we also ate in the bar and the

good choice for breakfast

i went to find someone to help and she plunged it and offered to move us but the kids were in pj's and didn't

water flow to the shower, i mentioned this in the morning and we were upgraded to a suite with spa bath and

bar well stocked

the bar food was great, the carvery restaurant was excellent both for food and service

spacious spa bath

kids enjoyed their stay with plenty of room so they weren t on top of each other

loved the beds for the kids

kids beds was not ready

convenient friendly staff clean good breakfast location

wifi kept dropping out

clean and great parking. lovely quiet location.

i had trouble finding parking due to the wedding party, and accidentally parked in the staff area

btw, the wifi is terrible

great location right next to the river very easy access lots of free parking

accommodated a late check out which was great