i went to find someone to help and she plunged it and offered to move us but the kids were in pj's and didn't

a better wifi reception.

the free upgrade was lovely and we enjoyed the spa bath

free on site parking was another bonus

nice area , tasteful room decor, great food , friendly staff ,plenty of onsite parking.

found a good size green with small goal posts and two tennis courts which would be great for the kids

pool was very busy and loud full of kids

for one night,just to relax from kidsud83eudd2d all what i can say-best of the best

kids splash time in the afternoon meant the mainly adult clientele could not really use the spa at

so felt new and luxurious with a nice spa pool although we could not enjoy due to a lot of kids/families but it

plenty of free parking

that standard carried through to breakfast at the five arrows, where the eggs benedict were equally impressive

to find - plenty of parking beautifully decorated room, upgraded and modern bathroom, white company toiletaries

overall, the hotel is nice and the parking is pretty easy.

screen broken no hot drink making facilities in room, when selecting room for pet friendly hotel , whilst hotel

the gentleman behind the bar and reception was extremely polite and helpful

scenary and quiet hotel staff very helpful and friendly pet friendly room at no extra cost plenty of parking

for ev charger but told on arrival they dont have ev chargers which was very

the parking facilities were excellent

entrance to bar and restaurant area and leading to outside seating area has a bit of a ridge all around which

loved the beds for the kids

kids enjoyed their stay with plenty of room so they weren t on top of each other

kids beds was not ready

public bar & food closed down before 9pm

wifi was a bit hit and miss this time but not the end of the world, it gave me more reason to sit

the dinner was also served in bar only so we decided not to eat dinner there as we had kids with us

and we really enjoyed the opportunity to enjoy a couple of pints in the hotel bar without the kids for the first

we ordered room service and food arrived within 10 minutes

the stay included breakfast which made the value for money even better

i had a full english breakfast, it tasted good and was piping hot

sofa bed which is fine but the sofa bed was really thin lumpy mattress and not comfy at all for kids we have

it's good place to take brake from your mobile phone, perhaps send your kids there as a punishment

if they could put a kids play area somewhere then it would be even better

noisy corridor on saturday night - kids running up & down - think there was a private party being held at the

the staff were super friendly and played with the kids as they took temperatures

although there is a huge amount of car parking available this can mean

arrived late and bar staff were more focused on cleaning up than serving customers

breakfast was delicious and great choice

ordered room service and had burger and chips which was average to poor and having to pay 18 for it put

the gym and the pool were excellent

kids screaming, yanking at door handles, barking dogs

compact in size for a family room - a bunk would have been better than a sofa bed for two kids tbh

the buffet breakfast was good and had a fresh pancake machine which the kids loved

kids everywhere, 1 very rude women who grabbed a handful of cereal out of the communal breakfast

was lovely plenty of choice, and kids loved the pancake making machine

rooms opposite me had really noisy kids running up and down the corridor and slamming their doors constantly -

it was a bit difficult getting around with kids and bags

room, we were told it was on different floors which was really disappointing for us all - the kids in our group

on the booking page it clearly states all kids can stay in the same room as long as we use existing beds i had

the kitchenette area with fridge and kettle were great as i was able to store snacks for the kids

the hallway, the kids group were in the lifts and running down stairs

perfect for kids not adult

breakfast was excellent perhaps my kids doesn't want to miss it

i will decently be leaving a google review and other reviews for no one with kids to ever book this hotel

location staff were very helpful very clean amazing bed, kids loved it

the breakfast was lovely an if you get the kids breakfast, it is filling and such a great price

(the indian restaurant is lovely but the owner really doesn't like kids

clean and fresh. having the small kids breakfast was ideal for me. i will recommend and return.

i like the outdoor playing area for the kids my kids loved it gave them something to do

i know it takes some organising but we were right next to a huge group with loads of kids and it was really

friendly staff, lovely clean rooms, nice bar and games for kids, great location for shopping, eateries and

we book for 2nights with breakfast 2adults and 2kids

there was a good choice at breakfast and the kids loved it

was stiff in the bathroom so the kids struggled and the lock was broken on the bathroom door

our family room with a sofa bed was perfect travelling with kids

the complimentary kids icecreams for a slight wait at the reception desk went down well

complimentary ice cream for the kids

the water was a great temperature for kids and we almost had it to ourselves on both swims

the kids were disappointed as they got ready to swim only to have to wait ages

the staff were all eager to ensure that my kids and i had everything we needed and wanted

i booked 2 adaults and 1 kids for stay 1 night

but this is ok for us as we always have to hire a car due to small kids

quiet location, spacious room, hearty breakfast options, on site car parking.

trips is a fridge in the room since travelling with baby/toddler but otherwise hotel has a bar & room service

hotel set apart from town but with plenty of parking

premises and a pretty room, with an extra bed arrangement to allow it to fit me and my two big kids

our kids had twin room with biggest bathroom ever amazing

breakfast was good and good value for money.

the hotel bar was pleasant to have a drink in ( could have been less noisy with some being very loud one

no wifi in room

the kids loved the pool and the food was great

lovely and location was right ontop of everything so we didn't have any trouble with getting the kids to places

kids did not enjoy because they were conducting swimming lessons so there was no room for kids to

in the kids menu was not stone baked as stated in the menu,child did not even want to eat it so had to

they made sure we all had what we needed and the staff were excellent with the kids

mall willen lake , campbell park , which means all facilities, swimming, skiing, gym fitness spa, kids entertaining

groups of kids hanging around outside

we had parked it we had to end our night early to watch the car from our window to make sure the kids did not

the rooftop bar and restaurant would be more exclusive etc as it was it had families allowing kids in panama's

kids knocking on the door after 10:00 pm and running off

2nd time i've been but this time took a friend and 2 kids and they all loved it

the kids swimming lesson until 10am on sat.

good facilities for kids even day care and swimming alloted times

lots of kids in the pool between 4-6 be warned

too many kids running around unsupervised

the kids were playing football outside my room in the evening and they keep knocking on each other s

check-in and check out staff lack of facilities for kids didn t seem child friendly at all small rooms not

the women changing her kids nappy in the communal lounge !!!!

lovely bar with outside space overlooking a field

refurbished clean rooms/ excellent room service and food. superb hospitality from matt.

the staff were lovely with the kids, the family room was spotless, and the breakfast was a big hit

a hotel in such a long time, me and my partner decided to get away for the weekend away from the kids

everything was clean and well kept, and the staff were wonderful with the kids

the staff were accommodating and lovely with the kids

we appreciated the free wifi to keep the kids entertained, and having free parking made everything so easy

very comfortable room, good food and plenty of parking

quiet location complimentary parking on site lovely staff my room was super as was the evening meal

breakfast was delicious, service was fantastic

location, staff, well appointed bedroom, easy parking, tasty breakfast

but there great with there wifi ect everywere you

tv conection no kids area

super good for kids and dogs

family room looked small,kids bed was not made, there were no linens to make them,i had to ask for a refrigerator

kids playing football on the grounds and banging the ball against the

the sofa bed isn't big enough for 2 kids and the bed was the most uncomfortable thing i have ever tried to

great fresh look and feel. loads of choice at breakfast. good pool policy for kids.

kids loved the pool and gym couldnt fault it awsome stay starbucks coffee and hp sauce

had an adjoining room and could hear everything next door, and they had kids that woke up at 6am which was

kids eat free which is brilliant but only of the adult to order breakfast and to pay 16

very friendly. kids felt comfortable

size room with 2 kids and a decent breakfast included in the room

very quiet location but next to a lovely restaurant and to many attractions for the kids

had to speak to reception to have bed made for the kids

the double function door in the bathroom, with kids its convenient to still have sink available while someone

we had 2 rooms and kids enjoyed the stay too

it has a big garden that you can have some activities with your kids and friends

was our anniversary weekend away without he kids and i spent 153 to stay in a nice manor house but they moved

we advised we were a family of 4 and my 2 kids had to sleep in a twin bed and our room smelled like mold and

the breakfast was good the staff was very polite found parking a bit busy the rooms was clean and very clean

be good if you have room service as we arrived after 9pm and couldn t find any food.

nobody : staff or public were wearing masks: pub/restaurant was packed :kids running around

litter everywhere, kids running around squirting ketchup and vinegar at each other and other customers in the

that the location had a sort of garden where kids could run around, but maybe missing some sort of slide, some

the pub was full of kids ruuning about in the early evening

close to where my kids stay so that i could visit them for the weekend

lovely room, convenient parking, great pub food, excellent staff.

breakfast is good & coffee is taste real. bar food & drink are excellent

wifi wasn't working.

no telephone in the room. poor internet (wifi) reception.

plenty of parking

asked for an early breakfast as i was competing in a race nearby and had to leave early, and it was delivered

and the continental breakfast was beautiful and fresh

also, even though they advertise as being pet friendly, when booking we were not asked about pets and thus did

breakfast was delicious

excellent service from manager. good room service breakfast. very comfortable bed.

kids from wedding running around at1 in morning.

difficulties get to sleep on arrival night due to noise from kids banging about next door

bed was super comfy, the room had air con, food was good, the hotel was nicely decorated, small gym facility,

hotel was excellent, food, parking and room very good. would recommend.

thats fair enough but the charge for room service was 4

clean. comfortable. breakfast was fab

lovely friendly staff, good breakfasts, easy parking

appreciated the extra power bar to plug in phones, etc

very friendly staff and spacious room. when the bar opens, this will be my go to hotel.

wifi to the garden rooms

good breakfast; my kids enjoyed it very much.

lady receptionist, 10/10 for customer service cleanliness top notch great value for money free parking location

great value for money, the room was clean with good,free wifi

no room service available even though a room service menu showing on website.

to dislike, its a beautiful building and has its own little cosy pub attached and plenty of free parking round

the suite was plush, well set up and had fantastic little touches - they knew we had kids with us and had made

music too loud at night, and my kids couldn t sleep.

parking is quite tight and away from the main building so difficult to carry luggage and manage kids etc

for kids-no games room, no outdoor play area etc given that most visitors to the hotel will be families

was clean, convenient, we had two rooms for my two kids, my husband and me

the kids were very happy with the view of the pond and waterfall

bags for kids on arrival made our kids happy and kept them busy for a while

the ladies on reception were amazing with my kids

lovely staff, really looked after us and the kids who were so excited to be there

delicious and good idea that kids eat free

they were very accommodating in getting us extra beds for the kids

tv with kids chanel were a welcome bonus

sunny garden with kids play area

was very easy to find and parking was no problem

couldn t log onto the wifi

so do consider when with kids

perfect facilities all round from parking to room

nice and warm, plenty of parking, the owners were really nice and pleasant and breakfast was freshly cooked

tv and wifi connection

breakfast is in the family s dining room, which can feel quite intimate, but the hosts are very

room service in evening for

couldn t get onto the wifi in our room

the owner said it was a pet friendly hotel

quiet location. excellent wifi. every need catered for with extras like biscuits and chocolate

the hotel is in a quiet village with plenty of parking on site

the cable in our room was out so no television for the kids and when it was mentioned there was no offer of

perfect for the kids as they loved the bunk beds and the family area outside our room.

staff are excellent . brilliant with kids 8

set in the room and i got woken up at 6am on a sunday morning, which for a night away without my kids wad really

amazing bedroom with wooden bunk beds for kids, very cool restaurant with ton of

spa area is a little disappointing and lots of kids

t like the fact that the kids swimming session time were shared with actual swimming lessons so you had half

i loved the fact that there was a swimming slot for kids as i was on my own with two children.

since the pool is not that large, it gets very crowded when kids are allowed in.

friendly staff; good amenities such as pool & sauna; convenient location; kids eat for free

staff happy and helpful. food good choices well presented and very tasty. bar prices very good.

breakfast was excellent with plenty of choice

parking in front of the hotel

loved it, excellent and spacious room, safe parking and a very good restaurant.

lovely location, very friendly,welcoming staff, lovely breakfast huge selection !

everytime the toilet was flushed the fan in the bathroom made a very loud noise which woke the kids up at night

the room is perfect specially if u have kids and all.the member staff are kind very attentive

very much but a fridge in the room would have helped , maybe a play area in an outside corner for kids as there

kids struggled to find something but all in all, happy with what we had

the restaurant served very good food, and the family room was perfect for older kids

the breakfast was amazing. lovely comfy room for parents and kids.

convenient bar food served next door and great hearty breakfast in the morning

the lady behind the bar was very friendly and helpful

cooked breakfast, lovely room, extremely comfortable bed, fantastic shower, wifi working perfectly, owner a kind

parking space, cleanliness, decent towels & a view of the greens

the staff members could not do more to make the experience unforgettable both in terms of room service and

parking, exceptional room, attentive but non intrusive staff, out of this world food, excellent

room service got our breakfast order wrong twice (missing items)

morning room service of coffee and orange juice was a lovely touch

parking in front of the hotel was very limited and no one told us there was another larger car park

pool was great for kids and great birthday touch with sweet message and

it was a lovely place to stay with our little one who appreciated the kids menu

sorry i didn't get your names but you all made the kids feel very welcome

beautiful place to celebrate christmas, with lovely helpful staff and great facilities for kids and

was a present for my wife, a night away from me and the kids

kids loved it

fantastic value for money. 2adulds and our 2 gradnkids rooms were spotless and kids loved it.

great size room and really nice breakfast, the kids thought it was a mini holiday!

kids mac and cheese is a winner for us usually

good family hotel, kids enjoyed their free gifts and food was good would definitely stay again