made me a bit nervous not having a guard with two small kids

perfect for kids not adult

breakfast was excellent perhaps my kids doesn't want to miss it

location staff were very helpful very clean amazing bed, kids loved it

noise coming from the other room loud music blasting all night banging on the wall doors banging kids shouting

great room, loads of fun stuff for the kids. lovely breakfast.

was stiff in the bathroom so the kids struggled and the lock was broken on the bathroom door

there was a good choice at breakfast and the kids loved it

we book for 2nights with breakfast 2adults and 2kids

was really big and clean rooms, got two separate rooms and really comfortable stay with kids

the complimentary kids icecreams for a slight wait at the reception desk went down well

we paid for the balcony & the room size was very generous, would be happy to come back with kids

the kids were disappointed as they got ready to swim only to have to wait ages

complimentary ice cream for the kids

the staff were all eager to ensure that my kids and i had everything we needed and wanted

mall willen lake , campbell park , which means all facilities, swimming, skiing, gym fitness spa, kids entertaining

kids knocking on the door after 10:00 pm and running off

the rooftop bar and restaurant would be more exclusive etc as it was it had families allowing kids in panama's

groups of kids hanging around outside

we had parked it we had to end our night early to watch the car from our window to make sure the kids did not

in the kids menu was not stone baked as stated in the menu,child did not even want to eat it so had to

the kids loved the pool and the food was great

pool was amazing specially enjoyed by my kids

kids did not enjoy because they were conducting swimming lessons so there was no room for kids to

the staff went an extra mile to make my kids feel very welcomes and appreciated and for as a parent that means

if they could put a kids play area somewhere then it would be even better

the staff were super friendly and played with the kids as they took temperatures

a stone's skip to the golf course if that's you're cuppa (pirate golf for the kids too) no more than

it's good place to take brake from your mobile phone, perhaps send your kids there as a punishment

nice hotel run by kids who have no idea and don't care about customer service very limited staff so anything

the women changing her kids nappy in the communal lounge !!!!

the kids were playing football outside my room in the evening and they keep knocking on each other s

check-in and check out staff lack of facilities for kids didn t seem child friendly at all small rooms not

first room was directly above disco of wedding reception. room service breakfast was 50!

bar area was very nice

little trip with my kids and my cat

very quiet location but next to a lovely restaurant and to many attractions for the kids

the double function door in the bathroom, with kids its convenient to still have sink available while someone

we were late due to flight and they arranged pizza for the kids at 10

we had 2 rooms and kids enjoyed the stay too

the kitchenette area with fridge and kettle were great as i was able to store snacks for the kids

on the booking page it clearly states all kids can stay in the same room as long as we use existing beds i had

i think breakfast should be included and free for kids

breakfast managed will in light of covid venue superb, kids loved it.

it was a bit difficult getting around with kids and bags

the sofa bed isn't big enough for 2 kids and the bed was the most uncomfortable thing i have ever tried to

super good for kids and dogs

family room looked small,kids bed was not made, there were no linens to make them,i had to ask for a refrigerator

kids playing football on the grounds and banging the ball against the

tv conection no kids area

that the location had a sort of garden where kids could run around, but maybe missing some sort of slide, some

litter everywhere, kids running around squirting ketchup and vinegar at each other and other customers in the

close to where my kids stay so that i could visit them for the weekend

nobody : staff or public were wearing masks: pub/restaurant was packed :kids running around

i like more how they had more availability as i got another room for my kids.

difficulties get to sleep on arrival night due to noise from kids banging about next door

kids from wedding running around at1 in morning.

the staff were friendly and helpful and the room service was great

had a friend who is vegan with us, the breakfast options were very limited for them, did not go hungry but

was s little disappointed with having to wait for the food, cooked breakfast to come out

good breakfast; my kids enjoyed it very much.

the wifi was very poor and unreliable

room service and food were excellent

bar staff were friendly

to dislike, its a beautiful building and has its own little cosy pub attached and plenty of free parking round

entrance/reception unclear noisy bathroom fan bar closes early

entrance to bar and restaurant area and leading to outside seating area has a bit of a ridge all around which

the gentleman behind the bar and reception was extremely polite and helpful

and quiet hotel staff very helpful and friendly pet friendly room at no extra cost plenty of parking clean and

the parking facilities were excellent

of niggles being addressed, wifi in the rims struggled with connecting to the internet, absolutely fine in the

staff very friendly and accommodating, great location room was very comfortable very clean breakfast was brill

car parking was limited.

clean comfortable room very friendly welcoming staff good choice of delicious food at breakfast really good bar

parking in front of the hotel

the ladies on reception were amazing with my kids

lovely staff, really looked after us and the kids who were so excited to be there

the kids were very happy with the view of the pond and waterfall

delicious and good idea that kids eat free

bags for kids on arrival made our kids happy and kept them busy for a while

found a good size green with small goal posts and two tennis courts which would be great for the kids

steam room and sauna was too small no jacuzzi and also kids splash time was very limited as couldn t used the

there were kids times in the pool and i didn t know, so wasn t relaxing at all when i went

kids splash time in the afternoon meant the mainly adult clientele could not really use the spa at

so felt new and luxurious with a nice spa pool although we could not enjoy due to a lot of kids/families but it

so do consider when with kids

breakfast is in the family s dining room, which can feel quite intimate, but the hosts are very

no noise at all apart from nature itself), views, attractive house and outbuildings, free private parking, room

lovely quiet location. great breakfast. good shower.

lovely host, very welcoming, beautiful breakfast, good wifi.

there isn't much else for kids to do on site from what i

pool cold and all by yourself, kids not allowed in sauna, in the morning sauna was off

the tv ud83dudcfa and some staff our not friendly because obviously we have kids that s why we went their to

the kids enjoyed the swimming pool

kids bed had broken slats

was clean, convenient, we had two rooms for my two kids, my husband and me

parking is quite tight and away from the main building so difficult to carry luggage and manage kids etc

the suite was plush, well set up and had fantastic little touches - they knew we had kids with us and had made

music too loud at night, and my kids couldn t sleep.

for kids-no games room, no outdoor play area etc given that most visitors to the hotel will be families

the kids had a tub but used our shower all the

we travelled with friends and children and surly when booking 3 rooms all with kids in this should of been told

breakfast a bit pricey for the kids

staff were absolutely lovely, breakfast was great for the price, and the rooms are well worth the price

plenty of parking space

value for money great for kids food was

more parking spaces please

breakfast was delicious hotel was lovely staff were so helpful

location very friendly and polite staff, the 2 lads behind the bar friday and saturday were great made us feel

to detail was fabulous and the staff were so accommodating and extremely helpful and friendly the breakfast menu

i went to find someone to help and she plunged it and offered to move us but the kids were in pj's and didn't

loved the wifi and the fact it was written in the room so didn t have to ask room was well furnished

the room was a great size, the spa bath was amazing

spacious spa bath

the room was excellent, the food was amazing and the bar staff were the best

great food and breakfast

very tatty, cold bathroom with no toiletries and damaged bath, no parking, poor wifi, noise from bar, no choice

breakfast each day was good

in a small village, only downside is no onside parking although didn't have a problem parking on street outside

the full english breakfast was good/hot but perhaps other simpler options could be available.

00pm and the bar area is no longer accessible, food can be prepared for an evening meal on request, although it

we could have had room service that evening, but chose to eat at the pub opposite which we were told about by

free breakfast, complimentary mini bar items

freindly and welcoming staff. a very comfy bed oh and great room service.

clean welcoming great host and cafe. parking was convenient too

breakfast perfect with a member of staff getting me a decaff tea

white linen table cloths at breakfast

lovely room, very comfy bed, superb leisure and gym

the room service dinner came with no condiments.

spa area and gym

obviously with breakfast items) located next to a very good diner type restaurant (great for the kids

not to have any seating for breakfast, or additional in rooms - tricky feeding small kids on the floor/bed

staff very friendly kids loved there complimentary easter eggs for staying over easter

coming from the north west to fly from luton, it wqs quiet, comfortable, we were 2 adults and 2 kids, 8yrs and

no place to walk with the kids

kids beds was not ready

loved the beds for the kids

kids enjoyed their stay with plenty of room so they weren t on top of each other

lovely setting onto golf course cooked breakfast

easy check in, plenty of parking when we arrived

fantastic value for money. 2adulds and our 2 gradnkids rooms were spotless and kids loved it.

team and very welcoming ensured that items need for the rooms for our kids were made thank

good family hotel, kids enjoyed their free gifts and food was good would definitely stay again

great size room and really nice breakfast, the kids thought it was a mini holiday!

plenty of choice for breakfast the kids loved it

kids ate free

went above and beyond to make our stay fantastic the kids were over the moon they could feed the ducks

room was great, kids loved the pool, food was excellent - can't fault anything

they couldn't do enough, staff were excellent, and were great with our kids

room perfect for a family, setup for kids downstairs

we chose the hotel partly because of the ev charger, however were unable to get it to work, so had to go

with onstreet parking

arrived after a long day of travelling - flight and car drive there was no food, and no water or wifi

the wifi is secure and super fast which made emailing for work a breeze

the outdoor space was useful for having kids who needed to run around

again sofa bed for kids were an absolute discomfort

breakfast was at least 0930 and plentiful to help the kids

room was small for a family of 4 with 2 older kids

however, the sofa bed for my kids was small

clean and very spacious room- very peaceful setting and very handy for the golf course

hotel, has everything a business traveler needs; gymnasium / health club, bar, restaurant, location and quiet

all necessary facilities provided, free strong wifi enabled me to do some work

location, staff, rooms, free gym, just great value

even came up to the room when my son had trouble getting onto wifi

the door didn't lock properly so anyone could walk in and i had two kids with me.

lots of kids there so probably wouldn't return

they were great with my kids too

shout out to the lovely breakfast staff who were brilliant with the kids

couldn't watch anything on the tv but kids had their tablets

was pleasantly surprised with the room size and they offered us a sofa bed for the kids which was great

wifi substandard - had to connect my laptop to my phone wifi ( hotspot) to stream

we tried to order room service but the number provided in the booklet was incorrect

to be an abundance of pet white hair everywhere, the curtain just dropped down pulling it's tracking out of its

& modern hotel, gorgeous bar and seating areas overlooking the river

brought over high chairs and provided complete table service so i wouldn't have to leave my kids unattended or

kids allowed in the spa

issues i had were around being on holiday with two kids and without a second adult to help, so about accessibility

pool was being refurbished and the whole reason we booked a pool for the kids

family friendly despite website lying about no kids, lift is tiny and actually can't get in the front door with

free toast and cereal for the kids

breakfast was tasty, plentiful and hot

good wifi and the restaurant also provided good food including breakfast

and bar staff were friendly, efficient and informative

parking easy

my husband and i have already said that if we fancy a nice quite weekend away from the kids we are coming here

i didn't book here for new year's eve to listen to kids running around right up to 1am, i was told the same

near our freinds wedding place in golf club

our room to a very pleasant and quiet room; staff very friendly, facilities good, location quiet, golf course

wifi was a bit flaky in the rooms but fine in reception.

booked a family room for myself & 2 kids to stay in so we had a sofa bed and king bed made up in the room

evening menu is a bit limited for kids

the kids had to sleep on a sofa bed

style of the bar and restaurant

location, comfort, staff. also good wifi.

wasn't keen on having to pay 4 for room service

wifi could be better. a swimming pool would have been nice.

great night's sleep very quiet and room service is ideal, plus good shower

wish breakfast was included in the price

no instructions in the room on how to phone reception from the room; no instructions in room on wifi password;

kids outside the hotel were screaming all night last night, woke me up at midnight, again at 2

it was full of kids running around all night could not sleep

late at night kids running up and down the hall way

daughter booked me a night here for mother's day to give me a well needed break away from the kids

kids nearby shouting and screaming even though i asked for a room

bar service excellent

great ambience in bar area , sandie was really helpful when choosing our drinks

were in room 6 above the kitchen which had a fan with an uncomfortable high pitched whine resonating in the

wifi was poor due to the reception being poor

excellent situation, comfortable room, clean and good room service

also we could hear a lot from other rooms, kids running about and a man having an argument but he was very loud

paid 89 seemed to be a number of what seemed to be permanent residents living at hotel and kids running around

lots of kids up late at night. noisy. picked a bad time so near easter.

guests reminded there are other people staying when they want to let their kids run up and down the hallways

lot of immigrants living there!!! plenty of kids!

wifi needs upgrading

accommodated a late check out which was great

clean and great parking. lovely quiet location.

beautiful riverside setting - friendly staff - clean and fresh hotel rooms - lovely bar and

great location right next to the river very easy access lots of free parking

our kids had twin room with biggest bathroom ever amazing

premises and a pretty room, with an extra bed arrangement to allow it to fit me and my two big kids

the parking wasn't the most convenient, however pricing was good.

premises and a pretty room, with an extra bed arrangement to allow it to fit me and my two big kids

team provided early check in for all 4 of our rooms which was brilliant given we were attending an event and