people above us had noisy little kids who ran around constantly but that was not the hotel s

they may of had kids so with me having kids, but not with me at the time, i completely understand

it's beautiful just like the two staff that met me on arrival and their seriously super cute kids

electric fireplace in the room didn't work and on-site staff couldn't help

parking a little difficult, but ok.

we stayed with the kids, and it was ok

we ordered room service and that was fun for the kids

when you have kids you try to tip toe around when they re asleep but the toilet is enough to make you nervous

the view was beautiful, i can't say enough about the staff they were like our kids we loved this hotel better

but we brought our electric scooter and skateboard and kids bike and wagon and we had a great time accessing

was great, our kids are very picky eaters

breakfast included, it made traveling with kids easy

my kids loved that it was walking distance to the beach

we loved it and want to bring out kids next time

several families with lots of kids. busy at breakfast

location was ideal for my family with small kids to walk around to coffee shops, stores, and a delicious japanese

staff was so wonderful and kind to us and our kids

had to bang on ceiling to get them to settle their kids down at 10:00pm

location was good for us, between kids' houses and central for our purposes

it ruined not only my sleep and rest but also of my wife and two kids

late at night the receptionist offered to change my room but it was difficult to move sleeping kids with all of

they shouldn't sell that as a 4-person room but 3, even with kids

the biggest shock was that the hotel lost my laundry

lie:they donot have swimming pool

spa needs to be updated

great breakfast. kids loved the waffle maker

stayed two nights, wifi cut off after one night

great breakfast. kids loved the waffle maker

refurbished with very comfortable beds, blockout blinds, heating, electric fireplace, new spacious bathroom and

clean, handsome up to date room with all amenities, easy parking close to room

really enjoyed my stay here with my kids for 5 days, the location was amazing close to many restaurants and

kids jumping and running in the upstairs unit late night

my family was on the trip with kids

kids were happy, so do i

kids enjoyed the outside area and staff was very nice at check in

our room was nice and was great for our kids.

of the rooms we got smelled like cigarette smoke and the kids clothes reeked of it when we left in the morning

families w/kids and patrons waiting for shuttle hanging out at tables after finishing)

the size of our room was great for our kids, very cold ac alwaysssss a plus lol

my kids found a dildo under our bed and condom wrappers by the furniture

gave us the wrong room, there was no sofa bed, my kids slept on the ground

bed very comfortable. accommodated my early check in request.

we were able to do early check in so my elderly friends can get a nap in and not be cranky scrooges

clean, quiet room--pleasant decor and lots of space; excellent breakfast.

laundry inside the hotel helps us during our stay

the staff was extremely nice and hospitable. free hot chocolate machine made my kids day

i travelled with kids and many pieces of luggage, there wasn't anyone to help with bags, the reception was man

we travel with 3 young kids we have other expectations

didn't ask for any room cleaning service first day, but got charged $25 pet cleaning both days

free fast wifi

we have had a little flight the staff was so nice to our little kids

room service and maintenance team, extreme cleanliness in rooms and overall facilities (from gym, pool, laundry

room was clean and had good ameneties in the kitchen

large room with kitchen area and nice bathroom

the gym was well maintained, and the pool was well maintained

it is also close to a mall that my kids loved

they hadn t extra bad for kids under 2 years old

the shower tub is not that good for families traveling with kids under 3 years old

beds, sink too high for kids

close to airport, amenities not listed on web site (breakfast, gym)

kids playing in the sports hall

a small bistro inside the hotel and a f&b store helped us because we were travelling with kids

like do you have wifi

only thing was that the shuttle driver took a 1/2 hour to find us because he wasn't told we're to look

i think you had to pay for the wifi? i'm cheap though so

great view! good service! happy smile! all is perfect for my kids! they are all exciting!

the ease of access to the hotel as we did as we had a flight out at 6am and travelling with 3 kids is a challenge

once i was checking in they upgraded me to a awesome room so the kids could see the planes

the restaurant and bar food and service was also exceptional

linda lu who served us breakfast was unbelievable professional and friendly. she was great!

it's always clean and has a great lobby for kids with games and pool and a bar for adults

they are good to me and to my kids

great for kids, shuttle

other than that, my kids really enjoyed staying there

the games in the lobby and the pool were a nice bonus for my kids

right over office, but had there been more people, particularly kids, soundproofing could be better

we're night owls so late check out is always something we ask for and regency was happy too accommodate an

limited access to public transit options, slow wifi.

the room was very pleasant and the parking spaces were large

wifi speed was lacking at times, so maybe it's an older wifi router in use that's in need of

we could hear the music and kids screaming

were a large number of very loud kids playing in the hallways

) too many kids

clean rooms and very nice pool area for the kids.

kids loved the pool. i loved the price and proximity to airport.

but the most horrible part was that my kids and i were bitten all over by fleas

it was clean. kids really liked the breakfast

the room was ok. the staff allowed me a 30 minute early check in and check out.

we had an early flight and no shuttles were available so had to take two taxis

the room had a microwave and decent sized fridge, the breakfast was good value and included eggs, sausage, and

our waiter at the lobby restaurant was also great considering we re dining with three kids under five

problem with booking, i booked 2 queen beds as travelling with 2 kids and was initially allocated 1 king

i also had two kids with me, who cried and complained that they were freezing the entire shower because

not get waterfront rooms as reserved and we also did not get the adjoining room that was for the kidsud83dude

gave us a good room with great view of airport which kids loved the most

was very important for our kids but it is under construction until mid of august

pool is outdoors, we had kids that were looking forward to using it but it was too cold to swim

my kids used the gym and appreciated that option was actually there, despite being a smaller hotel

days, we skipped starbucks run in order to get to our room since we were tired and traveling with kids

not a huge deal but i would prefer to not walk my kids by people drinking if possible

the carpet in the room was filthy (my kids' feet were black

our 3 kids barely fit on the queen

was perfect for a family, with small kids

we had a reasonable spent value considering the high prices in the surrounding areas with parking fees

bed, shower, tv, staff, happy hour, breakfast, free airport shuttle, location, convenient good restaurant next

sofa bed should be threw away, the springs inside could not provide support even for kids

s not really kid friendly i rented a 2bedroom suite and had 6 kids with me yet i got threatened with eviction

the room was clean and tidy, the kids loved the pool and there were laundry facilities

were a few ants in the kids' bathroom

kids said toilet seats were very

stay was fantastic for my young kids as well

few hours, 2 cars full of kids pulled in, blasted the music and starting drinking and smoking, and they were

like them to serve a hot breakfast again, right now they give you a small sack breakfast, small kids juice,

the kids could watch the planes land over the water, but we didn't hear them when inside

limited room selection - targeted to couples only. not great with kids.

made my kids uncomfortable

shuttle r not free, also they said only adults will be charged, they charged for kids too

nice staff , indoor pool and came with 2 little kids, staff was able to check us in a little early

i loved the inside swimming pool. specially for the kids.

my wife and kids couldn t physically do it

airport shuttle information at the airport not clear.

nice clean rooms with comfortable beds. free shuttle was so a bonus

room was clean and big. location is good and so is the shuttle service

place with nice and helpful staff, decent breakfast and practical facilities, the free airport shuttle is a very

close to sfo and had a shuttle clean and well maintained

breakfast was okay, the kids liked the self-made warm waffles

very helpful staff free breakfast free parking right next to airport

the wifi was not very good.

breakfast menu could be better.

the gym was closed

broken refrigerator , lobby and bar renovation.

outside of hotel looks nothing like the pictures, nor does the bar area

i was able to get early check in and late check out

the wifi was not strong and didn t work in certain areas.

also apparently room service ends at 10pm and there is no other way to get food

noisy, rude, loud --too much guest drama; local police has to be called for out of control guess; kids playing

not serviced as well as we are used to seems only one person refilling with over 50+ guests and kids to feed

note, there were a lot of kids running around and staying at the motel

note in the system requesting that we get a room in the main building since we are traveling with kids

it s very difficult especially if you re traveling with kids

new. clean. great breakfast. shuttle to the airport.

good breakfast, comfy beds, all needs met

free breakfast, clean, friendly staff

breakfast was excellent, thank you

large room, good breakfast and gym.

liked having king size beds with kids

being able to get a cot for one of the kids, not available

it was very nice and clean kids loved it breakfast was very good was happy with their selection

very friendly staff, good breakfast (kids loved the pancake bar)

com, the room would fit 2 adults and 3 kids

my kids love the pool n the staff where really friendly

we were a party of 10 with kids and 3 rooms and had more space the

was the ten floor room 2023 because the first three floors were packed with family with lots of kids

pool was loaded with kids ,need more adult time til like 9-minight

also too many kids parents not taking care of their kids at the pool not sure if there could be a limit or an

improvement - could have more amenities outside room, like swimming pool/spa/games room for kids

nothing to entertain kids

kids appreciated the wide array of options waffles, fruit, yogurt, cereal, sausage, eggs, oatmeal

desk lady could be nicer to kids and more welcoming

group of kids came in for breakfast at 6am when we arrived as our plane was delayed significantly

they had popcorn, hot cocoa bar & were so kind to my talkative kids

additionally, there was coin operated laundry, bit no way to get change

the gym is enough

wifi died for an hour but there was no on in the hotel in the morning to help

i like the self-service laundry for my business trip

especially with kids

i needed two beds and got one and a roll out bed big enough for one person but had two kids with me

t stay again beds were comfy but could feel kids running up and down the halls past midnight

free breakfeast menu for kids and advertisement for breakfeast included kind of sucked

we arrived late night with kids sleeping and he was super helful to make us feel comfortable enough

closing it was properly was almost impossible by the kids and there was no door locks

floors/ceilings are very thin so we listened to the people's kids above us running back and forth all day and

we're not so sure if there are kids in there i told my husband what's up with the parking fees

room smelled bad like pee and the pull out couch probably had bugs because my kids woke up with bugs bites on

gym and laundry are open, with covid precautions

we could hear the neighbor and their kids playing and talking when we were trying to get some sleep

since it was past midnight and my kids had just fallen asleep, i didn't request another room that night

staff were very nice, my kids loved the pool, room was nice, loved the bay view.

the kids kept joking about how rich they must be to stay in a hotel this nice lol

the kids slept through it

was one of those with a door connected to the next room and one night there was a family with kids and a baby

on the 2nd floor and the person above us spent all night pacing the room heavy footed and the kids in the room

upgraded our room, the reason they did this as they said with our family (traveling with three kids, one is tall

our hallway to our room smelled like weed, our tv would hardly work, kids running around upstairs mainly at

much to my surprise the attendant said they had no clean laundry in stock and would fulfill the linen request

of the big deal for the kids were the inside pool but wasn't much satisfied

they can provide an microwave that will be great since we have young kids, and sometimes we need to re-heat food

the fridge didn t get cold at all. bought my kids some ice cream and it melted. completely.

the room was clean. the pool was really nice, my kids enjoyed it.

indoor pool was a hit with the kids, especially since it was cold and

bed was decent and kids enjoyed a home away from home

there was a family above us and the kids screamed, ran and jumped until after midnight

my kids enjoy the pool so much and you they can be loud in having fun around the pool no one complain

spacious room with a fully equiped kitchen, the nice bathroom, the complimentary breakfast, the pool and the

the gym needs a little more equipment but overall the stay was great!

the parking area is a little steaper.

poor parking

rooms are too small and the parking is on a hill

they have the parking ground that you can use

parking lot slopes dramatically so when someone opens their car door next to you, it can swing open

was a little noisy at times with kids running up and down the hallway

day, my kids wanted to go to the pool but it was dirty

they are very friendly with kids

small pool

rooms, nice outdoor pool (but a little small), friendly and helpful staff, great location close to the airport

no pool so not suitable fr kids or families. more of an adult/businessmen hotel.

the last night we had a family above us with kids jumping all over the hotel room until late at night

these were suite with kitchen and well maintained

the best things to us were small kitchen of the room and the breakfast next morning

the gym could be better

travelled with kids, but only got 1 breakfast coupon, while front desk said kids eat for free, restaurant staff

the pool was empty.

plenty of parking free of change and very safe feeling neighborhood

clean, attractive rooms convenient to absolutely everything free parking

laundry facilities, swimming pool, service center, close to a big shopping

), kids screaming, i mean you name the noise, i probably heard it

2 bedroom appart in a quiet location, pool and basket ball court for kids were nice extras

great place for family with kids. basketball court and bbq are just great for family fun.

and my husband and i had our own room and bathroom as well as another room and bathroom for the kids

i have little kids a bathtub is a necessity

kids were looking forward for a free breakfast (as it mentioned on the website) but find out in the

the kids love the pool, so easy to access

i promised the kids we were going to swim

beds were nice and comfy. staff was really nice. i liked having a 1st floor room with kids.

hard to relax in the spa or pool with kids running around