not fair we have 3 kids and we had been driving for 6 hrs we were tired

the room was clean. the pool was really nice, my kids enjoyed it.

torrey pines hike/walk staff are kind, patient, effective, low key i ve taken my friends and my kids

had a great time with my kids

not good for big kids

our hallway to our room smelled like weed, our tv would hardly work, kids running around upstairs mainly at

was one of those with a door connected to the next room and one night there was a family with kids and a baby

upgraded our room, the reason they did this as they said with our family (traveling with three kids, one is tall

on the 2nd floor and the person above us spent all night pacing the room heavy footed and the kids in the room

they charge $12 a day for parking, which isn’t that easy to find, and their advertised breakfast is quite

very nice hotel... kids loved the indoor pool!

the kids slept through it

we could hear the neighbor and their kids playing and talking when we were trying to get some sleep

staff were very nice, my kids loved the pool, room was nice, loved the bay view.

having an indoor pool, the water were pretty cold and our kids did not enjoy staying in it much

closing it was properly was almost impossible by the kids and there was no door locks

we're not so sure if there are kids in there i told my husband what's up with the parking fees

room smelled bad like pee and the pull out couch probably had bugs because my kids woke up with bugs bites on

floors/ceilings are very thin so we listened to the people's kids above us running back and forth all day and

clean, easy check in, spacious room, great free breakfast.

they had popcorn, hot cocoa bar & were so kind to my talkative kids

hotel closed the kitchen while we were there but did give coffee however the coffee station was so filled with

kitchen w bar and food

no room service

laundry room only had 2-washers/2-dryers

desk lady could be nicer to kids and more welcoming

nothing to entertain kids

improvement - could have more amenities outside room, like swimming pool/spa/games room for kids

kids appreciated the wide array of options waffles, fruit, yogurt, cereal, sausage, eggs, oatmeal

group of kids came in for breakfast at 6am when we arrived as our plane was delayed significantly

pool was loaded with kids ,need more adult time til like 9-minight

was the ten floor room 2023 because the first three floors were packed with family with lots of kids

wet by the elevators due to kids swimming and going in and out.

my kids love the pool n the staff where really friendly

too many kids running around especially at night

liked having king size beds with kids

the outside tables and umbrellas were a bonus space on warm days to work or just chill with the kids over

my kids enjoyed making their own waffles

very friendly staff, good breakfast (kids loved the pancake bar)

was a excellent place to stay staff, very clean rooms,staff is very helpful, my kids love it

wifi; very spacious bedroom n bathroom; clean; very helpful staff; laundromat on site; super

staff was very friendly. location was very neat and tidy. breakfast was good.

the gym open 24 hours we recommend

large room, good breakfast and gym.

new. clean. great breakfast. shuttle to the airport.

not serviced as well as we are used to seems only one person refilling with over 50+ guests and kids to feed

it s very difficult especially if you re traveling with kids

noisy, rude, loud --too much guest drama; local police has to be called for out of control guess; kids playing

the only drawback was the pool was just outside our window and there was some noise from the kids playing there

ssf police make frequent visit due to domestic disturbances;hotel needs more parking spaces; kids screaming in

restaurant and bar were closed over the weekend.

room was next to the laundry room and it was very loud

great setup, clean, my son enjoyed the view. staff super nice, room service was great.

also apparently room service ends at 10pm and there is no other way to get food

close to airport & onsite laundry. the room had two bathrooms & two tv. great service 7 staff.

breakfast was okay, the kids liked the self-made warm waffles

parking is not free. breakfast hour is too short

the tv was large and newer, but the wifi was slow - even watching a movie on the hotel s own tv, it paused

the breakfast was good and even had an omlet cook for most of the week

breakfast average . small gym

excessive noise upstairs all you heard was running up and down the hallways outside sounded like kids eventually

the breakfast was a buffet and my kids loved the pancakes maker

kids said toilet seats were very

sofa bed should be threw away, the springs inside could not provide support even for kids

were a few ants in the kids' bathroom

but the most horrible part was that my kids and i were bitten all over by fleas

it was clean. kids really liked the breakfast

quiet room, excellent wifi, friendly staff and good location.

parking and wifi is included

friendly staff clean room comfortable bed large bathroom hot breakfast included

right over office, but had there been more people, particularly kids, soundproofing could be better

parking is a little tight if you don't have a compact car

small parking lot

also very close to pawington pet hotel

pet friendly hotel

a small bistro inside the hotel and a f&b store helped us because we were travelling with kids

kids playing in the sports hall

beds, nice to have a slide out desk/table and quality products in the shower, great to have gym

the shuttle service worked perfectly

staff was very friendly and the shuttle to the airport was great!

it is also close to a mall that my kids loved

the shower tub is not that good for families traveling with kids under 3 years old

they hadn t extra bad for kids under 2 years old

beds, sink too high for kids

speaking of eating, the breakfast buffet is well-presented and hearty

great view! good service! happy smile! all is perfect for my kids! they are all exciting!

once i was checking in they upgraded me to a awesome room so the kids could see the planes

the ease of access to the hotel as we did as we had a flight out at 6am and travelling with 3 kids is a challenge

once i was checking in they upgraded me to a awesome room so the kids could see the planes

friendly, the restaurant serves excellent food, the rooms are spotless and comfortable, and the gym is well

noisy, kids running around playing in the elevator

there were too many things in the room to make it unsafe to have small kids in the room like sharp corners on

my kids found a dildo under our bed and condom wrappers by the furniture

the size of our room was great for our kids, very cold ac alwaysssss a plus lol

our room was nice and was great for our kids.

were some very noisy kids upstairs that would run and jump for a while in the morning and night which was very

the pool was not heated like advertised so the kids froze but they still had fun.

really enjoyed my stay here with my kids for 5 days, the location was amazing close to many restaurants and

my family was on the trip with kids

kids enjoyed the outside area and staff was very nice at check in

great breakfast. kids loved the waffle maker

because of the coronavirus, they had to shut down the gym and laundry rooms

my room had very comfortable beds and even a fireplace/heater (room 123)

very comfortable great breakfast great location closer to the airport

but the room had a fireplace, desk to work, free parking, great breakfast and workout room

we could hear the music and kids screaming

) too many kids

pool was a little too warm, and it would have been nice if there were some things for kids to use when at the

my son loves the indoor pool because let s fave it kids love swimming regardless of the time of

kids loved the pool. i loved the price and proximity to airport.

there was several outside locations to sit and enjoy the outdoors with things to entertain the kids

really liked the lobby area, there were things for my kids to do (play games/pool) and they enjoyed the indoor

it's always clean and has a great lobby for kids with games and pool and a bar for adults

family friendly hotel - lots to keep the kids busy and great shuttle service to and from airport and local

the games in the lobby and the pool were a nice bonus for my kids

gave us the wrong room, there was no sofa bed, my kids slept on the ground

are clean and the beds are comfortable environment is quiet and is near to eateries there is free wifi and the

clean, quiet room--pleasant decor and lots of space; excellent breakfast.

outdated, no room service, no bar, gym is small.

wifi was intermittent which caused problems checking in for our flight as we had no data.

we have had a little flight the staff was so nice to our little kids

loved the table to serve as a kitchen table so we could eat our dinner comfortably

large room with kitchen area and nice bathroom

breakfast choices were good too

the breakfast is very very good, it s the best in our whole journey, we ve enjoyed it a lot

kids had a lot fun just watching airplane landing and taking off

gave us a good room with great view of airport which kids loved the most

our waiter at the lobby restaurant was also great considering we re dining with three kids under five

not get waterfront rooms as reserved and we also did not get the adjoining room that was for the kidsud83dude

problem with booking, i booked 2 queen beds as travelling with 2 kids and was initially allocated 1 king

the carpet in the room was filthy (my kids' feet were black

our 3 kids barely fit on the queen

was perfect for a family, with small kids

very good. close to the airport and also easy to get shuttle bus.

location, parking, nice restaurant (elephant bar) next door, close to airport but no noise level

i travelled with kids and many pieces of luggage, there wasn't anyone to help with bags, the reception was man

the staff was extremely nice and hospitable. free hot chocolate machine made my kids day

we travel with 3 young kids we have other expectations

pet friendly, clean, and fun decor

very good wifi and super clean

like them to serve a hot breakfast again, right now they give you a small sack breakfast, small kids juice,

the kids could watch the planes land over the water, but we didn't hear them when inside

stay was fantastic for my young kids as well

limited room selection - targeted to couples only. not great with kids.

room was clean and very spacious for 2 adults and 2 kids

pool is outdoors, we had kids that were looking forward to using it but it was too cold to swim

how great the breakfast was, and how the tables out in the main lobby had fresh fruit, candy (for kids), and

not a huge deal but i would prefer to not walk my kids by people drinking if possible

was very important for our kids but it is under construction until mid of august

my kids used the gym and appreciated that option was actually there, despite being a smaller hotel

we then went upstairs to give my kids a warm shower cause they were frozen from the pool and found long black

made my kids uncomfortable

my wife and kids couldn t physically do it

shuttle r not free, also they said only adults will be charged, they charged for kids too

i loved the inside swimming pool. specially for the kids.

booked a trip with you guys for four nights i am a fitness professional and your gym and the pool and spa were

shuttle bus didn t show up after waiting for an hour an air crew staying in double tree advised

room was clean and big. location is good and so is the shuttle service

close to sfo and had a shuttle clean and well maintained

wifi was so slow i couldn t use it for work

we had young kids with us so felt a bit venerable but the reality is there was never any trouble and we d

service, the rooms, that bathrooms were brilliant especially the bigger one with kids

but you see so so many homeless people around and i wouldn't recommend it if you travel with kids

we had young kids with us so felt a bit venerable but the reality is there was never any trouble and we’d

the wifi disconnected during the night for a long time

could hear the people above us walking heavily across their floor when we were trying to get our kids to sleep

2x queen room a bit small for a family of 4 with young kids.

the walls are paper thin - meaning we woke up to kids yelling at 6am everyday

i was there for a whole week with kids and wasted a lot of leftovers

i just turned up our tv and distracted my kids

neigbourhood a bit run down, especially if travelling with kids.

and the beds kept sliding off of the frames, the bathroom door knob wouldn't work properly and my kids kept

screaming kids running through commons area drug addicts running in and out of rooms and hiding in the stairs

location was central but it was also rather dodgy and a bit rough, especially if travelling with kids

do you give this room to all the couples with kids

t stay again beds were comfy but could feel kids running up and down the halls past midnight

especially with kids

we arrived late night with kids sleeping and he was super helful to make us feel comfortable enough

screaming kids and parents past midnight

i needed two beds and got one and a roll out bed big enough for one person but had two kids with me

we loved it and want to bring out kids next time

my kids loved that it was walking distance to the beach

the 24/7 coffee bar with a variety of drinks was very nice, especially the hot chocolate for kids

was great, our kids are very picky eaters

breakfast included, it made traveling with kids easy

we have 3 kids so having a non working tv is not an option

had to bang on ceiling to get them to settle their kids down at 10:00pm

staff was so wonderful and kind to us and our kids

location was good for us, between kids' houses and central for our purposes

it ruined not only my sleep and rest but also of my wife and two kids

is extremely unsafe for single traveler, couples and with kids

room is clean some part a little dirty on the bathroom door & spacious for 2 adult 2 kids.

hate this place, it's a house merge to a building, kids coming in while i was trying to check

desk , she was very helpful ud83dude0aud83dude0aud83dude0aud83dude0a i stayed 3 nights with my 2 kids and

- noise: all night seriously bad, cars, people yelling, homeless managers screaming kids parking lot reving

they gave us a breakfast voucher for the cafe and the meal was super yummy

fast wifi

the wifi was reasonable. the shared shower room was clean. the price was pretty low.

also, they gave vouchers for breakfast to the bakery next door which was nice and hearty

the room was clean, bed comfortable, bathrooms clean and well stocked, tv & wifi efficient

breakfast was superb as well which the kids liked

we had a blast and the kids loved staying here

one long line and if you helped your kids get their food you had to go back and wait in line again to get your

friendly staff - helpful and very patient with kids buffet-style breakfast is value for money, with hot dishes

was a good stay and close to the giants stadium so that was a good walk for the kids to look around plus

so when i got to my room i realized i was basically sharing it with a loud family with two kids

it also shares a building with an apartment complex with many college kids

the sink is super high and is not kids friendly

kids and i were stuck in the parking lot and it made us late to our event

other guests were very loud, seemed to be throwing a party one night and a large family with kids screaming

we still walked safely, but all in all to decadent and a bit too much with kids

lots of kids yelling and crying in the hallways woke

the room requested was for 2 adults and 2 kids, and the room was too small, with 2 double beds

adequate breakfast

requested and received an early check in my family came to town for my daughters wedding

just shocked how many homeless people were around and openenly doing drugs in front of our kids

pool and gym looked nice, unfortunately, i didn't have time to fully check them out and enjoy

liked the rooftop pool, the onsite bar and restaurant

quite clean room n surrounding. the staff were nice and helpful. free wifi was provided.

the bar and restaurant downstairs were great very friendly staff