gave us the wrong room, there was no sofa bed, my kids slept on the ground

pool is closed

laundry inside the hotel helps us during our stay

wifi was intermittent which caused problems checking in for our flight as we had no data.

operational wifi the shuttle from and to airport was not in operation

we have had a little flight the staff was so nice to our little kids

the kitchenette was very clean and the breakfast in the morning was really great

the location was so helpful to the airport, the facilities were excellent - loved the guest laundry

was a great size and had everything we needed, including kitchen facilities

property is new and the kitchen is well stocked

we travel with 3 young kids we have other expectations

i travelled with kids and many pieces of luggage, there wasn't anyone to help with bags, the reception was man

the staff was extremely nice and hospitable. free hot chocolate machine made my kids day

parking spots were too skinny. not good

very nice place, very clean, big room, kindly personal! near the airport. wifi excelent!

great breakfast. kids loved the waffle maker

new decor. close to the airport. ev chargers. super clean rooms. friendly receptionist.

parking was accessible, clean and modern rooms, great price and amazing staff

cozy, spacious rooms with big beds, and a full breakfast plus parking

very clean, very comfortable, parking free and available, close to a lot. i would 100% return

kids jumping and running in the upstairs unit late night

kids loved the breakfast

it was not too safe for small kids

were some very noisy kids upstairs that would run and jump for a while in the morning and night which was very

nice place for my spring break with young kids

great view! good service! happy smile! all is perfect for my kids! they are all exciting!

once i was checking in they upgraded me to a awesome room so the kids could see the planes

the ease of access to the hotel as we did as we had a flight out at 6am and travelling with 3 kids is a challenge

the staff were friendly, and the bar was most appreciated (didn't try the restaurant)

the restaurant and bar food and service was also exceptional

really liked the lobby area, there were things for my kids to do (play games/pool) and they enjoyed the indoor

the games in the lobby and the pool were a nice bonus for my kids

my kids liked the pool table and video games

there was several outside locations to sit and enjoy the outdoors with things to entertain the kids

great for kids, shuttle

my kids found a dildo under our bed and condom wrappers by the furniture

families w/kids and patrons waiting for shuttle hanging out at tables after finishing)

there were too many things in the room to make it unsafe to have small kids in the room like sharp corners on

of the rooms we got smelled like cigarette smoke and the kids clothes reeked of it when we left in the morning

our room was nice and was great for our kids.

my son loves the indoor pool because let s fave it kids love swimming regardless of the time of

) too many kids

kids loved the heated pool (we made the trip in january)

clean rooms and very nice pool area for the kids.

we could hear the music and kids screaming

service in the restaurant on both nights we stayed, the soft drink mixer was out and when the kids drinks came

gave us a good room with great view of airport which kids loved the most

not get waterfront rooms as reserved and we also did not get the adjoining room that was for the kidsud83dude

i also had two kids with me, who cried and complained that they were freezing the entire shower because

kids had a lot fun just watching airplane landing and taking off

was perfect for a family, with small kids

the carpet in the room was filthy (my kids' feet were black

our 3 kids barely fit on the queen

free wifi is a plus

bed, shower, tv, staff, happy hour, breakfast, free airport shuttle, location, convenient good restaurant next

like them to serve a hot breakfast again, right now they give you a small sack breakfast, small kids juice,

stay was fantastic for my young kids as well

few hours, 2 cars full of kids pulled in, blasted the music and starting drinking and smoking, and they were

limited room selection - targeted to couples only. not great with kids.

the kids could watch the planes land over the water, but we didn't hear them when inside

days, we skipped starbucks run in order to get to our room since we were tired and traveling with kids

pool is outdoors, we had kids that were looking forward to using it but it was too cold to swim

not a huge deal but i would prefer to not walk my kids by people drinking if possible

was very important for our kids but it is under construction until mid of august

how great the breakfast was, and how the tables out in the main lobby had fresh fruit, candy (for kids), and

when i booked i was told breakfast was included for 2 adults 2 kids and i get there and they argue and say it

even the paper note was full of previous guests notes and various odd drawings seemingly of kids

we arrived late at night with tired and cranky kids on christmas day

nice staff , indoor pool and came with 2 little kids, staff was able to check us in a little early

we then went upstairs to give my kids a warm shower cause they were frozen from the pool and found long black

the shower tub is not that good for families traveling with kids under 3 years old

they hadn t extra bad for kids under 2 years old

it is also close to a mall that my kids loved

beds, sink too high for kids

curtain rod is broken so bathroom foods, room smells like onions, can hear people through walls, gym is abysmal

but the most horrible part was that my kids and i were bitten all over by fleas

it was clean. kids really liked the breakfast

free car parking on ground floor

easy check in, free parking, clean and quiet. close to the airport.

friendly staff clean room comfortable bed large bathroom hot breakfast included

right over office, but had there been more people, particularly kids, soundproofing could be better

the carpeting was the exception to the general cleanliness. pet deodorizer smell in room.

very slow/unreliable wifi.

no place for the pet to go potty. good thing we brought some of our pads.

small hotel with easy parking

kids playing in the sports hall

a small bistro inside the hotel and a f&b store helped us because we were travelling with kids

friendly staff, free airport shuttle, nice room

i think you had to pay for the wifi? i'm cheap though so

very close to the airport and the hotel provides free shuttles every 30 minutes

gym is very minimal.

clean, nice area and convenient location and a shuttle that takes guests to the

is shuttle bus to/from the airport

could not get on to the wifi

excellent decor, quiet, large room, good facilities, extremely comfortable bed, airport shuttle

breakfast was okay, the kids liked the self-made warm waffles

nice and helpful and caring room was very clean cozy close to airport and san francisco downtown wifi was good

the wifi was not very good.

wifi was disconnected continuously

the gym was closed

excessive noise upstairs all you heard was running up and down the hallways outside sounded like kids eventually

kids said toilet seats were very

great for a family visit since the kids have their own space

the breakfast was a buffet and my kids loved the pancakes maker

sofa bed should be threw away, the springs inside could not provide support even for kids

close to airport & onsite laundry. the room had two bathrooms & two tv. great service 7 staff.

no bar or restaurant no shuttle to airport too high a price for not having any of the above

the only nice part of the hotel was the bar

great setup, clean, my son enjoyed the view. staff super nice, room service was great.

i also liked the fitness center with brand new equipment

large room, good breakfast and gym.

clean, comfortable and roomy. the breakfast and coffee was very good

good breakfast, comfy beds, all needs met

the delicious warm breakfast provided a lovely start to a long day of flight

bad wifi

note, there were a lot of kids running around and staying at the motel

note in the system requesting that we get a room in the main building since we are traveling with kids

ton of kids swimming by 8 am across from room

noisy, rude, loud --too much guest drama; local police has to be called for out of control guess; kids playing

room a little bit small if you traveling with kids but really comfortable but worth the mo

were very clean, spacious and the two king beds were exactly what we needed with teen kids

very friendly staff, good breakfast (kids loved the pancake bar)

was a excellent place to stay staff, very clean rooms,staff is very helpful, my kids love it

the outside tables and umbrellas were a bonus space on warm days to work or just chill with the kids over

com, the room would fit 2 adults and 3 kids

wet by the elevators due to kids swimming and going in and out.

also too many kids parents not taking care of their kids at the pool not sure if there could be a limit or an

pool was loaded with kids ,need more adult time til like 9-minight

the kids really enjoyed the gaming area

too many kids running around especially at night

nothing to entertain kids

group of kids came in for breakfast at 6am when we arrived as our plane was delayed significantly

desk lady could be nicer to kids and more welcoming

improvement - could have more amenities outside room, like swimming pool/spa/games room for kids

kids appreciated the wide array of options waffles, fruit, yogurt, cereal, sausage, eggs, oatmeal

they had popcorn, hot cocoa bar & were so kind to my talkative kids

no room service

parking was 23$ plus tax. wifi was 6$

nice staff, clean room and very pet friendly

the bed, vety comfortable & room service was excellent

floors/ceilings are very thin so we listened to the people's kids above us running back and forth all day and

we're not so sure if there are kids in there i told my husband what's up with the parking fees

closing it was properly was almost impossible by the kids and there was no door locks

room smelled bad like pee and the pull out couch probably had bugs because my kids woke up with bugs bites on

privacy, ammeneries, free laundry!

t stay again beds were comfy but could feel kids running up and down the halls past midnight

i needed two beds and got one and a roll out bed big enough for one person but had two kids with me

screaming kids and parents past midnight

especially with kids

free breakfeast menu for kids and advertisement for breakfeast included kind of sucked

the kids slept through it

in the description it says it s kids friendly but honestly i don t believe that

very nice hotel... kids loved the indoor pool!

having an indoor pool, the water were pretty cold and our kids did not enjoy staying in it much

since it was past midnight and my kids had just fallen asleep, i didn't request another room that night

on the 2nd floor and the person above us spent all night pacing the room heavy footed and the kids in the room

upgraded our room, the reason they did this as they said with our family (traveling with three kids, one is tall

our hallway to our room smelled like weed, our tv would hardly work, kids running around upstairs mainly at

was one of those with a door connected to the next room and one night there was a family with kids and a baby

cleanliness and the view the staff the pet policy cuz my fur baby gets enjoy the stay with me

torrey pines hike/walk staff are kind, patient, effective, low key i ve taken my friends and my kids

not good for big kids

everything was excellent!!! recommended with kids

the fridge didn t get cold at all. bought my kids some ice cream and it melted. completely.

of the big deal for the kids were the inside pool but wasn't much satisfied

several families with lots of kids. busy at breakfast

my kids loved that it was walking distance to the beach

breakfast included, it made traveling with kids easy

we loved it and want to bring out kids next time

the 24/7 coffee bar with a variety of drinks was very nice, especially the hot chocolate for kids

we have 3 kids so having a non working tv is not an option

staff was so wonderful and kind to us and our kids

location was good for us, between kids' houses and central for our purposes

had to bang on ceiling to get them to settle their kids down at 10:00pm

it ruined not only my sleep and rest but also of my wife and two kids

day, my kids wanted to go to the pool but it was dirty

they are very friendly with kids

was a little noisy at times with kids running up and down the hallway

rooms, nice outdoor pool (but a little small), friendly and helpful staff, great location close to the airport

the bed had hair all over the sheets and the wifi never works!

bed was decent and kids enjoyed a home away from home

my kids enjoy the pool so much and you they can be loud in having fun around the pool no one complain

there was a family above us and the kids screamed, ran and jumped until after midnight

wifi speed is a bit slow.

kitchen area was perfect.

the last night we had a family above us with kids jumping all over the hotel room until late at night

no pool so not suitable fr kids or families. more of an adult/businessmen hotel.

excellent breakfast! comfortable hotel.

breakfast only so-so.

is home away from home, there is an en suite kitchen good for families to cook their own meals

travelled with kids, but only got 1 breakfast coupon, while front desk said kids eat for free, restaurant staff

also bringing actual room service back would be

i also didn't like that they don't offer room service

just gym issues

the bar downstairs is awesome

beds were nice and comfy. staff was really nice. i liked having a 1st floor room with kids.

apparently teams of young teens were staying at the hotel and both the kids and chaperones were very disrespectful

it was for 4 adults, however, when we checked in they had it notated that it was 2 adults and 2 kids

the kids love the pool, so easy to access

i promised the kids we were going to swim

they may of had kids so with me having kids, but not with me at the time, i completely understand

it's beautiful just like the two staff that met me on arrival and their seriously super cute kids

people above us had noisy little kids who ran around constantly but that was not the hotel s

quiet, clean - enjoyed the fireplace

friendly staff, free parking

the parking area is a little steaper.

thing that was a little inconvenient was the traffice on el camino at 8:00 am to get out of the parking lot but

poor parking

i liked the available parking, large room, comfy bed, clean, quiet and safe area.

parking lot slopes dramatically so when someone opens their car door next to you, it can swing open

2 bedroom appart in a quiet location, pool and basket ball court for kids were nice extras

), kids screaming, i mean you name the noise, i probably heard it

was a lot of noise frim kids screaming outside

and my husband and i had our own room and bathroom as well as another room and bathroom for the kids

i was even able to order custom egg white omelets, and my kids loved the pancakes and french toast

stayed with 2 kids in a villa which was very comfortable

good place for kids who want to party drunk all night but not for families or anyone looking for a peaceful

our kids loved the gas fireplace

but we brought our electric scooter and skateboard and kids bike and wagon and we had a great time accessing

we ordered room service and that was fun for the kids

experience until this time,tv's didn't work, found a used shower cap hanging above the toilet, kids palm marks

beautiful property . we like the location and kids liked the pool.

my kids expected breakfast every

the plus side was the lagoon view and seeing the jelly fish made the kids so excited

a bunch of kids pulling fire alarms ding dong ditching rooms playing with elevators