great value for money, nicely decorated comfortable room with good wifi.

spa bath in the bedroom, we found it to be very impersonal and would have preferred a nice walk in

for pet owners the close proximity of the duero river to exercise their pet is a tangible benefit

the communal area near the bar and dining room are beautifully renovated, staff are super friendly and the

easy parking

wifi works well

parking was possible in front of the hotel

parking available in front of the entrance free of charge

the wifi did not work at all

bar downstairs was open late, so loud

the spa bath was not completely clean

good rooms which are quite recent in a nice area. the tapas bar down the road

wifi really bad .

free parking; good wi-go

free parking and safe, quiet area

refund us ( we were a party of 4 ) so we had to leave earlier than expected so we could find a bar and have

we were not given the wifi password and no way to contact front desk, we arrive past 10pm

i traveled by motorbike and it would be nice to have a covered parking, but it was ok anyway.

the have a good place for the kids (2-10 years old)

the have a good place for the kids (2-10 years old)

in fact, later in the evening we had some beers in the bar and were given two free tapas (i think)

a cosy restaurant and bar with a

a cosy restaurant and bar with a good menu

was good for the spanish summer :) good ambience in the hotel bar with fair prices the breakfast was basic

breakfast was not included and eaten in the bar area which was very basic and not very pleasant.

the bar closed from 6pm on saturday til monday and there is no other establishment in walking distance

was relatively low reflecting the location but the bedroom, the cafe and gym were all very good

restaurant closed at 4pm had to make do with a sandwich from the bar only to find out that the bar closed for

staff were very helpful, especially for sorting laundry which was returned within a couple of hours

the gym is quite good

they thankfully left about sunset were very noisy with kids running around hotel screaming

didn't know that it belonged to a club so after a scavenger hunt in our bathing suits through a kids' birthday

motorway, an oasis of extensive grounds (with free access of the pool for guests, playgrounds for kids, tennis

its pool as we were on our way from the netherlands to portugal and we needed something for the kids to relax

big family bedroom,nice space for the kids to play and great swimming pool.

the sofa bed for the children was a bit small for both kids. that s my only criticism

the welcome drink and snack at the bar is also very positive

very helpful staff, nice view from balcony and a big screen in the bar if you want to watch football

with husband in wheelchair, great chair lift up to street level and handrail in shower room service food highly

(the women manning the coffee bar also sometimes slipped me a mini baked sweet on the side, a kind gesture

the water switch unless you are actually in the tub, which is not comfortable when giving bath to kids (we had

the rooms were spacious and comfortable, the kids really enjoyed our stay here

were a family with two kids: beds where all individual there was no care on making a couple bed for parents

there is no bar to sit and chill

the bar in the hotel is also perfect for a quick drink or snack on way out for the evening

i had booked 2 rooms for 2 adults and 3 kids previously and they only had rooms down for two adults

wifi is very poor

working wifi and air conditioning

helpful staff, fantastic hot showers, huge comfortable beds, spacious room, bar and restaurant onsite and secure

wifi poor. room very dark. elevator very slow.

unreliable wifi connection and uncomfortable room temperature(no heating)

the breakfast was phenomenal and all the staff were truly helpful and pleasant

the very heart of the city, next to number of bars and sightseeing locations), the breakfast and the absolute

nice bars and restaurants, just next to the cathedral, rooms are bright and sparkling clean, breakfast and room

location

no wifi connection without putting passport details in

kindness and late check out...

no coffee in the room only sugar and sweetner and no room service

confortable bed, great spa and good pool (you have sun pretty much all day!)

amazing swimming pool, good staff, good spa and lovely restaurant

the concierge gave my kids chocolates when we checked out

wifi a bit spasmodic. hotel not on driveble road.

friendly and helpful staff, nice bay window view. wifi did not work though.

the bar wasn t open but they very kindly us ice.

place, great location, fabulous tapas/wine bar at end of the street near the cathedral

found it difficult to operate the kitchen facilities some staff weren t very helpful

good wifi-connection

everything (except the wifi).

good kitchen facilities in the suite

comfy bed, great shower and the kitchen was well equipped

huge and comfy bed, perfect for a family with one or two kids.

lack of kettle which is handy for a quick tea or simply use for kids cerelac

the room was adequate although small, but with efficient aircon and wifi

excellent wifi and excellent customer service

we were also unaware that the hotel bar would

the location , design, cleanliness, lighting was immaculate. very good fitness suite.

chose it for the rooftop pool but it was falsely advertised as a pool

swimming pool not open and it s more of a puddle than a pool.

nice rooftop terrace and splash pool

amazing roof top restaurant/bar and plunge pool

extremely comfortable and separate suite for the kids

beds were great. we had an adjoining room with our kids which was really practical.

surely they should have got intouch with the kids teachers who were looking after the kids

room with kids was great, breakfast was fantastic and nice terrace front and back

would have expected a bar / restaurant to be open for hotel guests

wifi in the room for the very expensive price i paid

gym equipment is limited - not a

the wifi was very poor.

there was a varied and tasty breakfast and the bar was useful for use during the day

no covering of wireless at room service phone doesn t work

a lot of noises of kids

position so close to the square and restaurants and bars walking distance to a park for our dog hotel staff very

dogs are not allowed in the bar but that s their choice.

staff very helpful. very pet friendly. good parking facilities. good central location.

had a problem connecting to the wifi in corner root 107

dog friendly with a bed and gift for the dog the breakfast price was fair for adults and kids it was very easy

keep your kids next to yourself

lovely staff and even a small play area for kids

when travelling with kids, make sure you go to parque campo grande, it is a super playground

pool area for kids to stay entertained while parents can relax and have a bite to eat on the terrace overlooking

found the pool , gym, steam room a bit of a let down

secure gratis parking and a free mini bar, and the plunge pool and fitness

eating in bar not restaurant

gym and nice pool

be 5 star room was dark and old no life in the building - nobody in the restaurant in the evening room service

room service food arrived with no covers on the food, not very hygienic then food was cold and the

bar prices good and reception staff on arrival very pleasant and

where you can eat other than outside with pets, shame as bar is nice and you would certainly spend more money

is lovely, we arrived late and was disappointed no water in mini bar but apart from that all good its are 4thtime

the lady on reception and anna in the bar were exceptional

our 2 bedroom room was huge and kids loved the spa bath

good for when you'd like to go out with kids :-) it was a nice place for us to stop and rest for the night before

restaurant which offers tasty dishes, private garden, free parking

very welcoming with good, safe parking and options for food and drink

large room, helpful staff, bar on site, charming hotel.