Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
there was a group of men on the table next to us shouting and swearing which was not nice for the kids to hear
it's nice hotel and my husband happy and my kids as well.
the twin beds had awful mattresses which were like kids beds. will not stay again
was wow,, the fact of the bathroom had a jacuzzi was unexpected everything worked great,, the kids loved it ud
kids running around in the restaurant
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
kids running around in the bar/lounge, from the function party
the cleanliness of the rooms and free wifi
good parking
fireplace in the bar, comfy room all facilities very good, excellent helpful staff who are very
the country, friendly staff, easy parking, casual and lovely atmosphere
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
park and ride is only around 7/10 minutes drive away kids free adults
our kids loved the hotels cheeky little elf
staff were so welcoming and super friendly with the kids
good location, clean rooms, nice breakfast(kids eat free)
shame the evening menu could have been better for younger kids
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
pool small- not much swim capacity but great for kids
stayed 2 nights at the village hotel chester the staff was really nice my kids messed up the room i spoke to a
the swimming pool was clean with a small extra kids paddling pool and a hot tub
she made the kids feel at ease and advised us of interesting destinations for them
my kids are enjoy swimming and everything is convenient there we will visiting again
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
the tv the signal kept on breaking up making it hard to actually watch anything this may be a wifi issue with
free parking and very close to a number of pubs and eating establishments
ian was friendly and helpful. room was comfortable and well equipped. parking on site
i was in wales for a wedding, got parking for my car no problem and was able to get in and out in the evenings
to get to, free secure parking, staff were great, check in/out very easy and the room was excellent for the
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
took the kids to chester zoo which was only a 10 minute drive
friendly staff, nice bar and restaurant. highly recommended.
easy to find. bar attached. not expensive
nice warm homely bar area and restaurant and also a pool table to play on
bar area, very comfortable rooms, friendly staff
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
fire alarm went off at 5 am and woke kids to then have to wait until 7:30 for
their kids were playing in the lobby/reception area making a nuisance of themselves
our children (older kids) had a twin room that was huge compared to ours
i only wish the kids in the pool time was slightly more accommodating.
pool for kids as very warm
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
the food was amazing we had evening meal and breakfast both were outstanding and the table and bar service was
i want told if they have free wifi
liked the grounds after a nice walk around we had a nice drink in the bar , the breakfast was lovely
wifi access
the bar area was a little uninviting. but not terrible.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
kids enjoyed it , staff friendly and
the restrictions on kids swim time but i completely understand
nice hotel facilities great for the kids as there is a pool
to sit and get changed / dried off , had 3 grown men , talking about all sorts in front of the kids , staff
at the allocated time for children and it was a good size with pool noodles available for the kids
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
for families it was great, kids ate free for breakfast, welcome drink for them on arrival too
me and they made it so special for me with a balloon banner and card plus a selection box for the kids amazing
the kids were so excited to see chocolate tea cakes and biscuits left for them in the room and the
the room was so spacious, plenty of comfy beds even the kids had a bed each
for food puts on a service charge that you have to ask to be removed and doesn t do the free kids meals
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
so early and having to pay 15 for an extra one hour for a later checkout, especially having kids
kids under 6 years old are not allowed to do swimming
kids under 6 can t use the swimming pool which was a big let down during a sunny stay
didnt like that they advertise a swimming pool but have massive restrictions on when kids can swim
reason i booked this hotel was for pool hotel should just say they don't want kids
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, Avaialable Crib
kids loved the pool - nice that they have arranged a specific area for the little ones
pool has two different shallower areas which is good for kids
kids loved the pool & during the morning it wasn't busy which was perfect for us
kids chicken nuggets were especially good, very good portion size
pool, great staff, quiet and peaceful, games for the kids downstairs, nice to be in the country yet nearby so
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
parents room and kids room well located such that we were so close and had access to the kids room without
not been cleaned properly kids stickers all over the floor and cereal also all over the
the property was clean and tidy. we had a lovely stay. the kids loved it also.
also the tv options are totally limited especially for kids
could of done with a pool table for the kids to play on aya
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
very small, kids swimming pool with a steam room and sauna off the side
kids all over the pool splashing
location , friendly staff , had great pool for the kids during our stay
away for my birthday with the kids paid less than 100 for the room breakfast was brilliant
the pool was great- kids loved it
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
free wifi good
no room service
very good stay, early check in provided without any problem
wifi wasn't great - and we thought the tuck box was a bit pricey! but not a big deal!
i gym was clean and had good equipment
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
the kids' bed was on the floor.
to breakfast, (we didn't take the breakfast only because we had dinner booked for 12pm) the kids did and mine
didnt have what l wanted behind the bar and sent someone out to the supermarket to buy it
lovely xx food gorgeous x breakfast and dinner 10/10 xx extremely clean x fab stay x thank you to bar manager,
poor wifi for guests
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
fab apartment huge! great facilities and perfect for kids. bonus having netflix
one of us could not simply pop downstairs on the evening to get us a drink at the bar after the kids were in
milk & water was in the fridge, cookies in a jar (which the kids demolished in record time
my kids said it was the best place they've stayed
a concert we didn't fancy joining the throng and with a lack of residents bar so rang down for room service
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
the noise might be a problem if you have kids who go to bed a bit earlier
30 am with kids partying on the landing
top floor room had slanted ceiling so only ideal for short kids not adults
secret green was amazing, staff was friendly with kids
breakfast was brilliant, the staff were excellent and so helpful, really great with the kids too
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
no yoghurt, no granola or decaf coffee - very very over crowded breakfast area - staff arguing - kids had cereal
location, lovely staff, room was fairly basic but exactly what we needed, great bar and lounge
also the room service was misleading as one leaflet said 24/7 availability and another said shuts at 9:30pm
happy with the gym facilities and helpful polite staff
good staff, good bed, good tv and wifi, quiet air con, great location
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
there s even a small door for the kids to enter the room
tasteful and stylish rooms, mine had an amazing wall fireplace and free standing gold bath
were upgraded to the spa room when we arrived which is absolutely gorgeous
spa room wonderful location convenient parking very clean lovely housekeeping staff wonderful
i really liked the mini kitchen too
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the meal at arkle is one to remember. a lovely night away from the kids!
and should you wish you would never have to leave your room as the hotel provides full 24 hour room service menu
10/10 for everything including spa treatments.
arranged a late check out but each of us were telephoned and asked why we haven t checked out when were
we paid for a breakfast upgrade to the full english and it was lovely
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Indoor Play Area, Avaialable Crib
the grounds are stunning, the kids loved playing outside on the lawns, the staff that we met were all lovely,
pool table was good to entertain the kids and the bar was well stocked
only downside was that it was raining and there was a wedding party there who had kids that were wandering
rooms bit dated. spa bath didn t work and had noisy kids next door.
for accepting a dog friendly booking online ( with a confirmation that the room booked was pet friendly ) and
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
angela the owner stole heart with her lovely kids
great breakfast, room, wifi and above all else the staff
breakfast is wholesome ,with a choice of hot and cold options
a really nice friendly hotel and close to the city centre with parking!!!!
gluten free toast came with breakfast but the others toast came before
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
the kids enjoyed the crossant
the beds were really comfy and the kids enjoyed ordering room service
location for a family to visit chester and the zoo, kids loved the pool
spa was not great alot of kids jumping in the pool and running about in a supposedly quiet relaxing
pool was very busy so didn t get to swim properly as there were lots of kids as well
Booking Options
Kid Friendly, Avaialable Crib
i loved the fact of how spacious our room was, the kids had space to be kids and werent cramped
didn't feel the hotel was great for kids/family
also the buffet in the evening was over priced for kids at 20 euros - if you have picky eaters this a complete
kids running up and down corridors late at night and woken early every morning by noisy
with little kids, it would be helpful to be able to move it up high
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
clean ,no kids running about at 3 in the morning let fellow residents that there back .
all the information was given at check-in but after a 3hr drive and with two kids running wild, i didn t take
a excellent breakfast and kids eat free
great facilities for kids
helpful staff and really great room with lots of space for our family - couple and two kids
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
had a child's b'day celebration going on with kids out in garden till gone 10.30 pm ud83dude12
parking was a bit tight
struggled with wifi on work pc but that s more likely my firewall
staff were lovely and very helpful. food in the restaurant was fantastic! plenty of parking.
friendly staff, clean & spacious room. nice location. wifi spot on... will stay here again...
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
wasn't good, the hot water and bathroom radiator was too hot, please check these incase you have kids staying
breakfast was included in our booking, and again this had lots of options and was great to set us
of the lodge it was a little more out of town than what we were used to but enjoyed the walk the breakfast was
bar prices and meal options are also good
breakfast was amazing and cooked to order
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
they had kids dvd's to watch which he enjoyed in the evenings
breakfast was lovely
they had kids dvd's to watch which he enjoyed in the evenings
wifi reception was not great other than in reception
comfortable and clean room and a delightful staff and morning breakfast.
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
was very clean to high standard our room was a ground floor room easy to get bags with in with kids
location, great hotel :) lovely warm welcome off the staff and great full english breakfast
couldn't connect to the wifi at all.
of parking, reached directly from the main road
helpful staff, beautiful building and area, comfortable, excellent wifi and an amazing breakfast
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
in room, shower was barely working and tv in kids room didn t work
hungry horse pub, evening meals surrounded by kids and families
too many young kids running around the bar area. in this current climate that's not acceptable.
didn't like about our stay, the only thing i would say is that the management wasn't aware of a kids eat free
heaps if secure parking & a good variety for
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
if there was a park for the kids
we were greeted with warm cookies on arrival, which was a massive hit with the kids
and cots in plenty for kids and parents
2 out of 3 towels stained and dirty. bed sheet had holes in. kids cannot use spa facilities.
also dont mean to be horrible but not really very relaxing when theres kids screaming, thought the main hotel
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, Avaialable Crib
was so relaxing for the kids too the spa was amazing too we all enjoyed the place even the kids love the pool
x3 different places to drink , cocktail room , main bar and lounge then tye sports bar where the kids were loving
swimming times for kids
the hot tub was clean, and the kids loved it
we went with the kids and booked a chalet which was exceptionally clean
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, Avaialable Crib
the swimming pool was great so nice and warm which the kids loved
electric heaters which isn t ideal with kids
pool is great, kids can swim until 7:30pm
the kids loved the pool and also the room was very nice .
the hotel is spotless family rooms were perfect and the even left some goodies and treats for the kids staff
Booking Options
Swimming Pool, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
i also loved that they cater to the kids with a little goody bag
friendly service and always pleasant the duck food with breakfest for kids to do was nice
facilities were great and the warmest pool i've ever been in so great for kids too
were very friendly and helpful kids vip was a hit and location was perfect for zoo
plenty of choice for vegetarian, kids and gluten free diets
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
hotel grounds are very well kept(nice big grass area to play for kids) rooms were a good size
no air condition the spa can use for 4-6 pm for kids other time can not use
117 it is at the top of the stairs so you can hear everyone coming and going and kids running up and down the
staff are all teenagers and just kids with not much customer service except a couple
our room had no signal, it s a family friendly hotel but it didn t really feel that way, no kids menu in
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
didn't eat until an hour later for one kids meal and two adult meals
heavy traffic (lorries) on main road all night window in bedroom, bathroom not good with young kids as they
bed was so uncomfortable me and the kids just couldn't sleep on them and there was no air in the rooms
food at the restaurant was delicious, chicken nuggets with sesame seeds from kids menu an absolute hit
location to the zoo is good. room was spacious for 1 adults and 2 kids.
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
too many kids in the leisure facilities due to outside memberships
a glass broke at next table and they mopped up there was shards of glass left everywhere with kids going about
we just chilled as had time away from life, and the kids
food in restaurant was lovely and plentiful not to expensive and great kids menu with drink and pudding included
the pool was very loud until 5 when the kids had to leave !
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the pool, warm, clean and perfect for kids and adults
the family room was an amazing size plus the bonus of the kids having their own little area with tv and us
it s location, and the indoor pool and spa where amazing, the kids loved it.
loads of times now and we always love it breakfast was superb and loved swimming untill 9 with kids ud83dude00
the rooms were very clean and had everything we needed in it we had two kids with us and the room was like two
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
clean with loads of space in the family room - love that the kids had their own adjoining room with their own
staff found my kids favourite toy he left behind
i felt comfortable that the kids would not leave their room without us knowing because there was just one
- staff so friendly, lovely touches like little activity sheets for the kids, super clean apartment style room
the room at the very end of the hall where outside the was metal spiral staircase which i think kids had accessed
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
dotted around made it feel different to other hotels (certainly made it extra exciting for the kids)
the place looks like it s run by kids
good choice for families with kids as there is a playground in the park nearby
stay there even the bathroom smelt like pee i feel like mine and my partners night away form the kids was
-fast wifi
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
this said all other staff was very helpful and friendly especially towards kids and our dog
didn't sleep a wink due to crying kids next door
having use of the gym next door was a hit with the kids
room, lovely dining area and little activity packs for kids at breakfast to keep them
loved how friendly and nice the staff were nothing was too much for them with having two fussy kids
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
room undersized for 1 adult and 2 kids the shower area very small
and an overhead bunk which wasn't ideal for three adults would be more suited to a couple with kids
kids ruing a round in evening from room to room
close to casino
bar is open until late and bar prices are reasonable
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
my kids dint enjoy much as i expected
stayed one night with two young kids
i did not use the gym but it would have been nice if there was spa like facilities .
i could think of, would be due to there being a convention at the same time as our stay- the bar area was packed
to the company , myself and my daughter weren t very well and the lady in reception let us do a late check
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
my son visited for the day with his sen kids my 1 autistic grandson was crying and the male hotel staff member
kids were disappointed there were no pancakes at breakfast and no pastries the 2 morning
we were also able to check in 2 hours earlier, which worked wonders as we had little kids who needed a nap
the hotel was quiet and i could complain about it with bringing the kids especially with liverpool so busy for
kids in hotel playing knocking games.
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
views out of the windows, the breakfast - especially the waffle maker for the kids and the secure parking
nothing for the kids.i would have liked a coffee machine in the room rather than instant coffee.
only thing that i didn't like was the sofa bed for my kids
loved the breakfast. the waffle maker was a real treat for the kids, and delicious!
stayed with my mum and grandkids for 1 night
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast was fabulous lots of variety kids enjoyed it to
coming here plus at time brings my family as well the kids love the staff so nice to
love going with having kids with a disability even one are ok with them
soundly when we arrive with our 9 year old grandson we got into the room spotlessly clean tv with kids channels
really clean..beds were very comfortable. lovely bar area were kids could play pool
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
location and our room had a view of the runway, which was good for the kids to watch the few planes there were
my kids had to sleep in the bigger bed
kids in room above sounded like they were going to come through the ceiling, ramg reception when
waffle maker was especially appreciated by the kids
i was travelling with two small kids and getting food to hotel room was slightly tricky, although we managed
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
the gym was small
great location, second stay for us, great breakfast lovely bar and drinks
great wifi good breakfast comfy bed fast check in and out wonderful location..!
also you couldn t get hot drinks at night time from the bar area and you couldn t charge room service to
i paid a lot of money for room service the pizza didn t get eaten i paid extra 4 for sauces that tasted
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
we were a family up to visit uni kids so we were able to book 3 rooms and accomodate us all in the same place
probably the last thing i needed to hear after travelling with 2 kids under 12 for 3
they suggested/helped find places good to go for kids
thanks for the lovely brake away from the kids
breakfast was good but a better selection would have been nice but good quality
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
lovely hotel 2nd time going with 6 kids and they don't complain at all and so very helpfull
were amazingly friendly and with kids made it so much easier
kids were happy and i would consider staying again
the presidential suite was a nice room, the kids were really excited about the big bath
friendly, spacious rooms, receptionists were the kindest welcoming i've meet in any hotel my kids wanted it to
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
very good communication from the hosts and kids enjoyed the stay
kitchen equipment not enough for cooking food to my kids
for apartnent but then had to walk few streets for the actual reception with cases and two kids it was a bit of
parking was a problem with two kids in tow
very central, great location with kids
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
kids were going up and down the lift and staff wouldn't know because they are not in reception
size family room - everything you needed staff helpful bonus to have blinds and curtains - the kids slept in
breakfast ....wasnt given an opinion even for kids everyone got the same
and being with young kids with elderly is not easy
no entertainment facilities (gym, swimming pools, kids playroom, etc.
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
utilised the gym which was nice to have within the property
v helpful and friendly without being intrusive, excellent food in the evening restaurant and for breakfast,
the gym was small but really nice as it had a rooftop
clean, up to date, billy and ronnie. great breakfast and everything you need in a hotel.
gym could have being better equipped - adding in some more handles for the cable machines would be