Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the meal at arkle is one to remember. a lovely night away from the kids!
wifi was not great
10/10 for everything including spa treatments.
we had an amazing breakfast- all served perfectly, and all the staff were very helpful and very pleasant
park ,straight into hotel, really nice traditional feel concierge takes bags to rooms excellent breakfast
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
there s even a small door for the kids to enter the room
wasn t expecting a mini kitchen with complimentary breakfast
only criticism is having a table and a mirror to do hair i had to pull the kitchen table to the plugs for
were upgraded to the spa room when we arrived which is absolutely gorgeous
are no blinds on the windows and the spa room overlooks a busy shopping centre and walkway so people walking
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
there's also a plea for american pancakes to be added to breakfast menu for kids
location for a family to visit chester and the zoo, kids loved the pool
the kids enjoyed the crossant
the beds were really comfy and the kids enjoyed ordering room service
pool was very busy so didn t get to swim properly as there were lots of kids as well
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
no yoghurt, no granola or decaf coffee - very very over crowded breakfast area - staff arguing - kids had cereal
fantastic location, spacious rooms, lovely bathroom and very useful gym
perfect location, new hotel with nice facilities. room service was available which was handy
the bar did not have any lemonade or wine glasses, we were told they had all been used for room service
did not eat or drink in the bar, but the room was clean and there was even a gym on our floor which we didn't
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
the kids' bed was on the floor.
to breakfast, (we didn't take the breakfast only because we had dinner booked for 12pm) the kids did and mine
furnishings complimentary tea and coffee at the bar throughout our stay friendly staff lovely hearty breakfast
in the room you would require, fridge, safe, tea/coffee, mirrors, hairdryer, tele, free wifi, and plenty of
nothing major. had to keep entering wifi password, but wifi was good. there is no lift.
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
milk & water was in the fridge, cookies in a jar (which the kids demolished in record time
one of us could not simply pop downstairs on the evening to get us a drink at the bar after the kids were in
fab apartment huge! great facilities and perfect for kids. bonus having netflix
my kids said it was the best place they've stayed
the wifi didn't work for me but wasn't important.
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
breakfast was brilliant, the staff were excellent and so helpful, really great with the kids too
the noise might be a problem if you have kids who go to bed a bit earlier
top floor room had slanted ceiling so only ideal for short kids not adults
30 am with kids partying on the landing
secret green was amazing, staff was friendly with kids
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
loved the facilities for the kids
spacious lots of bits for kids games and books for adults to read and chill pool and table football quite space
all the information was given at check-in but after a 3hr drive and with two kids running wild, i didn t take
great atmosphere and great amenities for kids
clean ,no kids running about at 3 in the morning let fellow residents that there back .
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
the kids pool had toys available for them to use
away for my birthday with the kids paid less than 100 for the room breakfast was brilliant
access was great and a much bigger window for kids than other hotels we have stayed at
a bit unnerved by people using their phones in the pool area, especially when travelling with kids, i d be
we had to wait to use the pool after 09.30 with kids
Booking Options
Kid Friendly, Avaialable Crib
my kids even commented on how dirty is was
with little kids, it would be helpful to be able to move it up high
fashioned but modern everything was - it was very family friendly and had a lot of space for the kids
didn't feel the hotel was great for kids/family
i loved the fact of how spacious our room was, the kids had space to be kids and werent cramped
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
i requested an early check in due to organising a surprise party and this was arranged
very good stay, early check in provided without any problem
was perfect, the staff, room service, room, location and the cocktails were wonderful
awful wifi and phone reception. this need to be addressed.
the room was lovely & room service standard was excellent
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
parents room and kids room well located such that we were so close and had access to the kids room without
graham p offered advice where to eat, where to go and were on hand at breakfast for our needs (4 kids one special
staff, great choice of breakfast everything you need and more great choice for adults and kids
could of done with a pool table for the kids to play on aya
very friendly and helpful breakfast was fresh, tasty and the kids loved it too
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
angela the owner stole heart with her lovely kids
late check out was great so i could get my morning meeting in
i would have liked the wifi to be secure.
breakfast was yummy and very filling
excellent breakfast friendly staff excellent location free parking
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
they had kids dvd's to watch which he enjoyed in the evenings
great parking
they had kids dvd's to watch which he enjoyed in the evenings
excellent breakfast. room had all extras provided. easy parking.
free parking
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
wasn't good, the hot water and bathroom radiator was too hot, please check these incase you have kids staying
staff, lovely clean room, and the food was great on site parking, and only a short walk from the city centre
and staff brill parking was good,had a lovely meal , the outside seating was very good and was good to have
the property had a great bar, which was very popular
was a private party so we could not eat dinner there which we were looking forward to and the wifi was
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
was very clean to high standard our room was a ground floor room easy to get bags with in with kids
the staff were very helpful and there was ample space for parking
nothing really, shame the bar wasn t open
the staff were really helpful and friendly. breakfast was good. free parking
we had a problem with the wifi which was initially unusable, as was the television due to the picture pixelating
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
in room, shower was barely working and tv in kids room didn t work
didn't like about our stay, the only thing i would say is that the management wasn't aware of a kids eat free
hungry horse pub, evening meals surrounded by kids and families
too many young kids running around the bar area. in this current climate that's not acceptable.
the breakfast was served in the bar and was made to order and very good
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, Avaialable Crib
room great breakfast choices leisure facilities fab, pool was really warm which was great for the kids
the swimming pool was great so nice and warm which the kids loved
use of the swimming pool witch the kids
the bed was the comfiest i've ever slept in. both myself & the 2 kids were out like lights.
the hotel is spotless family rooms were perfect and the even left some goodies and treats for the kids staff
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
for hotel guests to use swimming pool, jacuzzi facilities etc etc then to find children and kids are being let
only issue was kids in the spa
we were greeted with warm cookies on arrival, which was a massive hit with the kids
kids can't use pool
if there was a park for the kids
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, Avaialable Crib
the swimming pool was brilliant and the kids played for ages in there
were put in between a big family so slamming doors and kids playing outside and against out door until around
kids loved the pool - nice that they have arranged a specific area for the little ones
kids loved the pool & during the morning it wasn't busy which was perfect for us
pool, great staff, quiet and peaceful, games for the kids downstairs, nice to be in the country yet nearby so
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
spa pool packed with jumping kids, food very, very expensive, a bar with no beer
nice hotel facilities great for the kids as there is a pool
at the allocated time for children and it was a good size with pool noodles available for the kids
kids enjoyed it , staff friendly and
to sit and get changed / dried off , had 3 grown men , talking about all sorts in front of the kids , staff
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
wee hotel all the staff were exceptionally friendly and helpful and went out there way to help kids ate free
breakfast and evening meal excellent choice and value with kids
for families it was great, kids ate free for breakfast, welcome drink for them on arrival too
me and they made it so special for me with a balloon banner and card plus a selection box for the kids amazing
there one night with my wife and kids, just loved the service, cleanliness and how nice all staff were
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
bed was so uncomfortable me and the kids just couldn't sleep on them and there was no air in the rooms
didn't eat until an hour later for one kids meal and two adult meals
location to the zoo is good. room was spacious for 1 adults and 2 kids.
heavy traffic (lorries) on main road all night window in bedroom, bathroom not good with young kids as they
they were very kind to all our 4 kids and us
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
our room had no signal, it s a family friendly hotel but it didn t really feel that way, no kids menu in
went with 2 kids and husband
hotel grounds are very well kept(nice big grass area to play for kids) rooms were a good size
it would be nice if there was a separate area for kids because i struggled to hear what my partner was saying
117 it is at the top of the stairs so you can hear everyone coming and going and kids running up and down the
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
our children (older kids) had a twin room that was huge compared to ours
their kids were playing in the lobby/reception area making a nuisance of themselves
to move rooms because of a dog ( love dogs but like your kids you learn to filter out their noises, but not
fire alarm went off at 5 am and woke kids to then have to wait until 7:30 for
was a fight outside in the car park between youths who had been drinking - seemed to be a lot of kids around
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
took the kids to chester zoo which was only a 10 minute drive
staff is friendly. emple parking space with is free. short distance from cheshire oak outlet.
had a meal in the restaurant and a few drinks in the bar whilst the footy was on
easy to find. bar attached. not expensive
free car parking which was fab too
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
the kids beds were in a separate area leaving them plenty space to play
the room at the very end of the hall where outside the was metal spiral staircase which i think kids had accessed
clean with loads of space in the family room - love that the kids had their own adjoining room with their own
we travelled from the north east and the hotel was very central to alot of things to do with the kids
staff found my kids favourite toy he left behind
Booking Options
Swimming Pool, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
i can honestly recommend this hotel for families of all sizes and kids
i also loved that they cater to the kids with a little goody bag
friendly service and always pleasant the duck food with breakfest for kids to do was nice
plenty of choice for vegetarian, kids and gluten free diets
the kids even received a treat from reception on check in
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
stayed 2 nights at the village hotel chester the staff was really nice my kids messed up the room i spoke to a
pool small- not much swim capacity but great for kids
my kids are enjoy swimming and everything is convenient there we will visiting again
spacious family room with good facilities, loved the pool facilities managed to wear the kids out very friendly
the staff were absolutely lovely, they made the kids (9&6) feel so special with the little treats they left on
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
room with a lovely view, partner ordered room service and meal delivered in 15mins which also was very nice,
choice a hidden gem in a quiet area- works perfectly if you have a car as they provide free parking
that easy to find a bar food menu, and had to wait for a breakfast menu to be brought to the table - both would
wifi was a bit hit and miss in my room
location, the property, the staff how friendly they were, the ease of parking
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Indoor Play Area, Avaialable Crib
rooms bit dated. spa bath didn t work and had noisy kids next door.
pool table was good to entertain the kids and the bar was well stocked
only downside was that it was raining and there was a wedding party there who had kids that were wandering
the grounds are stunning, the kids loved playing outside on the lawns, the staff that we met were all lovely,
breakfast was provided to us in our room and we were able to arrange a late check out
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
room was good with 2 double beds for 2 adults and 2 kids
the fact kids ate free was a bonus and the range of food was good
quite basic with options of burgers, pizza, pasta etc but very nice and would be good options for kids too
park and ride is only around 7/10 minutes drive away kids free adults
shame the evening menu could have been better for younger kids
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
had a child's b'day celebration going on with kids out in garden till gone 10.30 pm ud83dude12
struggled with wifi on work pc but that s more likely my firewall
location lovely gardens, bar food and lovely welcoming staff
my meal choice was simple after a ling drive and a meeting and with golf the next day
the fee wifi was hopeless
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
kids running around in the bar/lounge, from the function party
room was very clean and staff was really helpful when it came to question regarding times and parking etc, great
the country, friendly staff, easy parking, casual and lovely atmosphere
good parking
fireplace in the bar, comfy room all facilities very good, excellent helpful staff who are very
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
it's nice hotel and my husband happy and my kids as well.
the entertainment was not up to par, as the man that did the quiz spoke to everyone like we were kids, we walked
the twin beds had awful mattresses which were like kids beds. will not stay again
was wow,, the fact of the bathroom had a jacuzzi was unexpected everything worked great,, the kids loved it ud
there was a group of men on the table next to us shouting and swearing which was not nice for the kids to hear
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the adult fish and chips was awful - kids sized portion of (almost black)chips and a limp, soggy piece of
kids in room above sounded like they were going to come through the ceiling, ramg reception when
retail park just around the corner if you're with kids and wanting to grab dinner away from the hotel
location and our room had a view of the runway, which was good for the kids to watch the few planes there were
the pull out beds for the kids weren t that great- definitely suits smaller children.
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
only thing that i would change is that kids couldn't go in the outdoor pool at david lloyd before
we were a large family group with lots of kids with us and all staff were fantastic with us, particularly val
didn't sleep a wink due to crying kids next door
room, lovely dining area and little activity packs for kids at breakfast to keep them
this said all other staff was very helpful and friendly especially towards kids and our dog
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
so early and having to pay 15 for an extra one hour for a later checkout, especially having kids
reason i booked this hotel was for pool hotel should just say they don't want kids
didnt like that they advertise a swimming pool but have massive restrictions on when kids can swim
kids under 6 years old are not allowed to do swimming
kids under 6 can t use the swimming pool which was a big let down during a sunny stay
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
very child friendly - no kids meals & chef didn t follow request for a plain meal
room in the restaraunt- bar snacks and room service don t cater for vegans nor pescatarians - cheeseboard was
the staff in the bar , and at breakfast were really a credit too the hotel x
not long after arriving we were a bit hungry but didn t need a big meal, and as the room service choice was
early check in and late checkout, the room and the food
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
they staff were wonderful. my kids really enjoyed themselves. certainly, we will be back soon.
the main restaurants menu isn t the best and not a lot of things on there for kids
fantastic in particular kathy who really did honour her way for my self as a single parent to 3 kids - she really
t fed through we had children with us, so staff had to quickly go prepare the sofa bed for the kids, which
good location for travel. kids liked having pool
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
food in restaurant was lovely and plentiful not to expensive and great kids menu with drink and pudding included
we loved the pool, especially for the kids
a glass broke at next table and they mopped up there was shards of glass left everywhere with kids going about
plenty space and comfortable disappointed that the kids had limited times to access the pool
our kids enjoyed their time in this property
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
dotted around made it feel different to other hotels (certainly made it extra exciting for the kids)
stay there even the bathroom smelt like pee i feel like mine and my partners night away form the kids was
the place looks like it s run by kids
good choice for families with kids as there is a playground in the park nearby
-fast wifi
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
kids ruing a round in evening from room to room
room undersized for 1 adult and 2 kids the shower area very small
and an overhead bunk which wasn't ideal for three adults would be more suited to a couple with kids
late bar available
location, excellent secure parking & ev charging facility, friendly & helpful staff, very clean & tidy
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
my kids dint enjoy much as i expected
stayed one night with two young kids
modern clean friendly staff late check out good breakfast
it took along time for room service to respond and the restaurant was closed.
3 surcharge for room service
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
views out of the windows, the breakfast - especially the waffle maker for the kids and the secure parking
comfy bed, great breakfast, kids go free,
we found the sofa bed a bit uncomfortable as our kids are older and asked if they could put a duvet on top to
no bus service have to get taxi cause i had 3 kids ...
poor selection of food available for dinner, especially for kids
Booking Options
Swimming Pool, Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
staff were very friendly and made extra effort with the kids
everything except lunchtime bar when there was not enough staff to cope
outside, black granite plunge pool looks amazing
gorgeous hotel and staff were so friendly. spa was stunning!
the gym needs air conditioning in there, it was roasting hot!
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
noise kids were running the corridors at 1 am there was a dance convention on
no gym or games room for family with kids it's more like a business hotel but the price was fair for what we
kids in hotel playing knocking games.
the members of staff on the reception were very welcoming and friendly, they informed me the the kids ate free
we were also able to check in 2 hours earlier, which worked wonders as we had little kids who needed a nap














































