Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
so my kids missed out on schooling because of it
from the reception it smells very bad with a lot of smoke, unsafe for any family with kids
traveling whit my kids for two nights and no microwave and fridge
wifi also is incredibly slow for the first few hours
hotel staff were very friendly and also it s a pet friendly hotel
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the property is billed as adults only but there were kids everywhere
all the stay was good, but there where kids running the halls making all kinds of noise that was coming through
everything me and the kids enjoy it
kids hated it was no free breakfast they said why no free breakfast when you pay so much to
they assigned us a room in the same hallway with some kids from a hockey team
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Outdoor Play Area, Indoor Play Area, Kiddie Pool, On-Site Childcare, Avaialable Crib
13 kids -all under 15- completely out of control in the pool
kids running in hall after midnight / we had a 6 hour drive home so we wanted to sleep as much as
shuttle didn't say courtyard on it, it said cleveland airport south and it didn't have a parking space of its
didn t eat any breakfast no room service for the two night they didn t even clean the room or change the
gym is sparse,'restaurant/bar' doesn't stay open long, but plenty of places nearby
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
it was clean beautiful and plenty for the kids to do in the area.
parking was limited
the breakfast was okay. there were not all of the traditional selections usually offered.
parking
breakfast
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, Avaialable Crib
only service dogs which ours is bit there were kids banking running screaming up and down hallways, which caused
the breakfast was really goood, a lot to choose from.
-free parking - the pool (to relax, it s not an olympic pool) -close to
no hot tub in pool area.
pool area was kinda digny and water was little chilly.
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
may not be great for families with little kids
this, combined with the acoustics of a middle school gymnasium made it impossible to have a restful night sleep
the shuttle was easy to use and the staff were very friendly
it's a shame it's in the middle of nothing, but there's a shuttle to the airport which gets you the light rail
free shuttle to the airport and free shuttle to and from the rental car center
Booking Options
Swimming Pool, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Outdoor Play Area, Indoor Play Area, Kiddie Pool, On-Site Childcare, Avaialable Crib
to acknowledge sam who made a point of getting the pool opened for us after some unruly kids damaged the
our king suite was perfect for 2 adults & 3 kids
middle of the night, because he thought it was their room he was next door in a room with loud kids
our kids were more upset than the adults but we made the best of it
[stayed a few weeks ago and it was open]) i booked this hotel just so kids and i could swim again
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
kids swam in the pool and got a chlorine rash- something that has never happened before with them
were a bunch of kids playing hockey and making a lot of noise in the hallway at 930 at nite but when i called
no kids running the halls
kids loved the pantry and pool
hotel was clean, staff was friendly and my kids enjoyed the indoor pool.
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
it was very uncomfortable being that we had kids with us at the time, we ve stayed here multiple time in the
had to wait 20 mins after driving 12 hours with two young kids just to check in
could definitely use some upgrades. it was fine but kids concerning after dark.
aren't airport shuttles after midnight, so i had to take a taxi
waffles for breakfast, nice touch! free shuttle to the airport, great!
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
my kids had a great time
that's a plus when you're traveling with kids/family
there is a nice small pool for the kids to play in as well
beds, clean small indoor pool, breakfast each morning and excellent breakfast staff, easy with kids, very clean
the lamp was too bright to keep on for kids to sleep
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
t like the smell of the marijuana and the kids running around on the 3rd floor right above my head at 1and
breakfast- nothing mind-blowing, but everything you'd expect and certainly good enough to make my kids happy
i booked this room because it was promising a pool for the kids. there was no pool.
noisy kids
comfortable beds and the staff was awesome especially at breakfast
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
have a indoor pool(very small) for the kids and a full liquor bar downstairs for the grown-ups
isn t the hotel s fault, but there were a lot of kids there
there is only one desk chair to sit in and the bean bag chair is fine for kids, but you have to find something
been staying at for about a year on our date night it just sucked that once we wanted to take our kids to the
gym could be better
Booking Options
Swimming Pool, Kid Friendly, On-Site Childcare, Avaialable Crib
airport shuttle
advertised a pool and hot tub, but when we got there they said it was closed
hotel shuttle
thing was the pool area could use a slight make over
the pool and hot tub
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
my husband had to sleep in the bed with 3 kids
clean, comfortable, inexpensive, kids frien
bed was fairly comfortable, the kids enjoyed the pool
usually go here for kids family birthday
the kids and i loved the waffle maker also
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
kids were running up and down the hallway early in the am
the nightly rate, i understand this isn t the hotel s fault (no breakfast, no pool, limited gym) but i felt
pool and hot tub being closed
the wifi did not work with my chromebook laptop
pool was closed sadly
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
ended up leaving a day early due to other kids running around and being extremely loud
noticed halls need spruce maybe vacuum...kids in outdoor pool screaming till dark.
pet fee was $100, which was 96% of what the room cost
$182 room, charged $282 beware $100 pet charge per night not stated at time of booking
did not realize that this facility was a pet friendly hotel
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
there were plenty of things to occupy kids
dog barking for two of the 4 nights kids running everywhere playing tag late at night i asked for coffee and
loved our room great space for us as no the kids
living room + kitchen about 12'x20'
no breakfast but it was covid policy. the shower drain lol because it drained really slow
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
there were tons of kids in the hot tub, shouting and splashing
room was right next to the pool and the noise from all of the kids screaming and playing in the pool was
relaxing the hrs for the pool i love because it gave me and my family time in with out a lot of kids or
smelled fresh , very clean and quiet despite all the kids because of pool
asked to be away from all of the kids because it was a business trip and i had a deadline to meet
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
loud, one night their was a fight in one of the rooms, trashy low life people, kids running around
the room was dirty not good to stay with kids .
had pet hair all over one of the beds
there wasn't enough parking.
lovely landscaping, nice pet/smoking area at the rear of property
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
no swimming pool for the kids.
it needs a makeover and deep cleaning. kids were running through the halls at 11 pm.
lot of door slamming in the building, dogs barking, and kids running and playing loudly after
which sucked because we have 6 kids and this was our 32nd anniversary and the first time in 15yrs we actually
breakfast - my kids enjoyed the waffles and fruit available
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
beds were comfortable, my kids enjoyed the breakfast, although they didn't catch it everyday
the pool was being maintained the second night and was empty and i have 4 kids
kids were running around the lobby shirtless and sitting at the bar so we couldn t get a drink or
i am with 3 kids and needed towels and a clean room
doors close loud (not good) heard the upstairs quest either there dogs running around or kids
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
loved the pool for the kids and staff was awesome. the club was the best!
to many kids and not enough adult supervision
kids running up and down the hallway all night
website states kids eat free, but we had to pay for my 4 year old and ourselves
9 o clock is a time for adults kids are relaxed but can t go eat or swim or workout cause everything has
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
was shut down for maintenance one of the reasons why i booked it for the kids
loved the room with a trundle option to allow kids to spread out in a hotel room.
the next day my kids got an ear infection
screaming in hallways , kids running around , people getting ice from ice
the staff were incredibly helpful and friendly. the pool was great for the kids.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast, nice cozy nook for eating, great variety of food and drink items
minor, but it would have been nice to have scrambled eggs and sausage or bacon as an option for breakfast, but
parking lot very empty
location & it s pet friendly
was generally quiet with ample parking
Booking Options
Swimming Pool, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the pool area was a fun experience for kids
also a huge indoor pool you don't get anywhere else; along with a little splash pad area for the kids
pool area hot tub was out and one of the kids play water toys was out as well.
the pool area is wonderful! such a great place to take your kids to play in the pool.
booked this for my kids winter break
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
felt as if the kids were running the store
i will be back. the best gym of any hotel ive stayed in
our room did not have access to 'free wifi' as advertised.
the gym is a private gym attached to the hotel
bar area would be great for a breakfast buffet in the morning
Booking Options
Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
t attentive, building was decrepit, they charged $200 deposit and there was nothing in the mini bar or snacks
in room breakfast was excellent
nice corner view breakfast was excellent
originally added extra items to my room service tab
the bed was great nice tv room service was great
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
rudeness of many guests, the non-stop horesplaying in the pool with the kids and parents, the overwhelming amount
th chlorine levels was a bit high kids complain their eyes burning
we also arrived very late at nigth and let the kids sleep in a little
room was located to a connecting room where it seemed as though there was a dozen kids in there making so much
said that is all that is left, but as we were making our plates he was taking food back to the kitchen, i thought
Booking Options
Kid Friendly, Avaialable Crib
upgraded our room so we each had our own bed; which is a godsend when you have 2 bickering kids who have been
it's really just a kids pool
people shoving in front of us in the line up to having to carrying our suitcases with our small kids to our
just have to say that it it specifies that i only have breakfast for two adults and not for my kids if we where
it was kids run up and down the hallway all night kept me up
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
we always request extra pillows and blankets for the kids and they had them ready in our room when we arrived
i wish the bar was open a little later;)
also only one bottle of shampoo and one bar soap for occupancy of two people
we loved the fireplace in our room, it was a special added touch
however, there were some issues: guest wifi did not work
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
it was our first time adding the breakfast to the reservation and it was worth it
a pet friendly hotel, you should have a green potty area for dogs
seat broke, poor valet no bag help, high fee for valet surprise pet fee when i was told pet friendly on web
bar and restaurant staff was very friendly and accommodating
staff at headliners served an amazing breakfast
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
the hotel was very accommodating for several issues we had (broken glass, sick kids, etc) which was very
nice room, everything as expected. kids had so much fun in the pool!
they said yes it has a kids menu
about 10 unruly kids jumping and splashing about
the pool was frigid. the kids only stayed in for 10 minutes because it was, too cold !
Booking Options
Kid Friendly, Avaialable Crib
also we had kids with us and did not want to sit in lobby after she said it's a 2 page waiting list
they also had to wrangle all of the hockey kids the parents never watch
ey weren't noisy, but we felt we could not watch tv at night because they had young, sleeping kids)
was very good, the choice of main meals for dinner should be better it was obvious that the bar was a popular
also they have now added a spa - great reason to come back
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast prices. we have 3 kids, a family of 5.
family of four, $80 for breakfast of hotcakes for me & 2 kids and eggs, toast & really terrible sausage and a
i picked the hyatt at the arcade because i knew my kids would get a kick out of the
the bed is soft and comfy so are the pillows, the location is awesome i love the arcade my kids love the arcade
not a huge deal, but when your traveling with kids it just doesn't work
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
are pet friendly, have no pet fee, have valet parking, and the rooms are just so beautiful
didn t enjoy the room service option
front desk staff just seemed a little uninterested, going through the motions on check in , the bar staff sat
rooms are small, but what they lack in space they make up for with class and character
no gym, empty downtown, not the hotels fault, though it felt soulless
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
couldn't use pool or hot tub due to all the kids
kids loved the pool
the rooms were very clean and my kids loved the pool
kids really wanted to swim and i picked this hotel because it had a pool but i got a email right
was nice staff was okay pool was disappointing, no supervision from kids in there , wasn t able to enjoy our
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
perfect to travel with kids. has crib on request. close to parks
didn t like that kids under the age of 18 can get in the hot tub
was affordable but i wish there was an age limit on the hot tub as the kids were being inappropriate and making
i didn't use the swimming pool but i saw kids were having fun
my kids loved the pool downstairs
Booking Options
Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
the hotel is not serving room service i assume to covid
the vault bar was the best bar i have ever been to
every person we encountered from wait staff, bar tenders to housekeeping staff were amazing
room service breakfast was pretty mediocre for a 4-star hotel, although the servers were very nice
the wifi was weak and i had work to finish so that was a bit frustrating.
Booking Options
Free Breakfast Buffet, Kid Friendly, Avaialable Crib
gave the kids welcome snacks loved the happy hour, fantastic selection of wines,had some champagne & craft
only complaint would be that the mini bar had no options in it
everyone from the valet to the front desk to the bar and amenities were so personal but at the same time
we ate breakfast and two dinnes/drinks while there
while we didn t bring any of our pets, the hotel is a pet friendly establishment
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
only complaint... no guide on the tv for the kids.
no pool for the kids on a hot day!
also my kids were disappointed by the lack of a
we had 3 kids with us who had to be up early for a cheer competition so that was really frustrating
my sister left after helping me unload my kids and luggage and then left
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
room had things broken and on my kids room there were beers on the fridge from whoever stayed before us
kids slept like rocks on the beds all night
we couldn't cast disney+ for our kids, towels could be a little bigger
i also didn't like the fact that at well after midnight there was screaming and crying kids in the room down
i like free breakfast and wifi.
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
kids loved the pool/jacuzzi
large room, kids loved the bunk beds. staff was friendly and breakfast was great.
woke up around 2 am to kids hollering and being loud, maybe better sound proofing?
this was a king and a set of bunk beds and kids play area
room had an extra bunk bed and kids table in it at the front of the room which i thought was very strange
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
this was a suite - if we had stayed with other people in the room or even just kids, we d still be showering
i just wish it was a microwave i had my kids
staff nice , great area for kids while traveling.
we're here to get away from our kids but were woken up by kids in the next room carrying on at 730 am
not a place for families with kids
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
to do on the property, they had mini golf, hot tub/swimming pool, an arcade and a jungle gym for kids
pool and play area kids loved it
the arcade was nice the kids loved it
the pool area was amazing, it had the pool of course ,hot tub, putt putt golf, kids playground, ping pong tables
pool, playground and arcade were a win after a long drive with little kids
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
two floors, and the shouting down the hallways was completely obnoxious, and it was not just the kids, it was
my kids was able to hang out in the lobby and play games and relax. they loved it!!
sheets weren t changed they had stains, no shampoo, the area was super loud, kids running in the hallways, to
very nice place to stay. very modern and the snack bar was an added bonus for the kids
my boys played with during breakfast, didn t seem as if the staff liked this as they asked by kids to be
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
also, there is a pool but it is tiny and shallow which would be better for little kids rather than older ones
dinning are was wonderful & like how kids eat free at the buffet
all of the hotel was very clean, front desk staff was friendly and interacted playfully with my kids
was a large line to check in and the staff came around with water bottles and juice for kids
got approached by homeless man asking to talk to me and my two kids in the parking lot
Booking Options
Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
my kids are very picky and i paid 1650 for them to have fruit and bread
when asked, we received hal-hour later a thin blanked which didn t keep kids warm enough so that they didn
of my kids has food allergies and although there were other options to order from on the menu, it was a
suite had a nice kitchen area and comfortable king sized bed
also, for folks visiting/staying for cleveland clinic affairs, there's a shuttle
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
access to cleveland clinic and ease of obtaining shuttle service as needed
room service was exceptional and the bathrooms are huge and nice.
if the restaurant and/or room service was just a little less expensive ' it was 100% perfect stay
ditto the breakfast in another restaurant
the room service was really good
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
close to highway nice breakfast nice beds
pool was closed. looked like it was closed for repairs rather than covid.
very clean! staff was extremely kind and attentive! breakfast buffet was great!
pool not working, cable not working, wifi not working and breakfast not too good.
the rooms were clean and the breakfast had a lot of options.