Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
could definitely use some upgrades. it was fine but kids concerning after dark.
had to wait 20 mins after driving 12 hours with two young kids just to check in
it was very uncomfortable being that we had kids with us at the time, we ve stayed here multiple time in the
he seemed somewhat unfriendly, & never provided the wifi password
there was not actual gym, a few treadmills and bike machine
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
also, as we were leaving, my kids weren t feeling good and the gentleman at the front desk gave the water
were a bunch of kids playing hockey and making a lot of noise in the hallway at 930 at nite but when i called
approx 7 kids and adults had to exit the area because it was burning
hotel was clean, staff was friendly and my kids enjoyed the indoor pool.
kids swam in the pool and got a chlorine rash- something that has never happened before with them
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
may not be great for families with little kids
love the breakfast
the shuttle is unmarked so we missed it once.
was no meat protein (sausage/bacon/ham) to go with the eggs on the day i had breakfast
the hot breakfast was excellent
Booking Options
Swimming Pool, Kid Friendly, On-Site Childcare, Avaialable Crib
- windows open and not pet unfriendly
airport shuttle
brought us towels, explained the airport shuttle and extended parking, very friendly and knowledgeable
the pool and hot tub
nice staff, clean and comfortable. good shuttle
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the kids and i loved the waffle maker also
my husband had to sleep in the bed with 3 kids
were times that the hot water didn't work in the room my kids were in, dogs barking late at night on our floor
usually go here for kids family birthday
there was people drinking in the pool wit there kids & bad words my kids did not have fun there
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
there is only one desk chair to sit in and the bean bag chair is fine for kids, but you have to find something
been staying at for about a year on our date night it just sucked that once we wanted to take our kids to the
isn t the hotel s fault, but there were a lot of kids there
have a indoor pool(very small) for the kids and a full liquor bar downstairs for the grown-ups
received great front desk service and appreciated the early check in approval
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
i booked this room because it was promising a pool for the kids. there was no pool.
t like the smell of the marijuana and the kids running around on the 3rd floor right above my head at 1and
noisy kids
breakfast- nothing mind-blowing, but everything you'd expect and certainly good enough to make my kids happy
wasn t more handicap parking & there wasn t a hot tub or pool
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, Avaialable Crib
only service dogs which ours is bit there were kids banking running screaming up and down hallways, which caused
-free parking - the pool (to relax, it s not an olympic pool) -close to
pool area was kinda digny and water was little chilly.
in the morning, phyllis was keeping the breakfast area stocked and then drove me to the car rental facility,
great variety for breakfast
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
kids were running up and down the hallway early in the am
pool was closed sadly
the wifi did not work and all the staff did was give us a 1-800 number to call and they still couldnt
clean room; clean parking lot and ground area
wifi; seems like couldn't connect without giving a lot of personal info/signing up
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
noticed halls need spruce maybe vacuum...kids in outdoor pool screaming till dark.
ended up leaving a day early due to other kids running around and being extremely loud
buffet was unavailable due to covid but the hotel sill provided a bagged breakfast
breakfast is pretty good. fitness center and laundry machines available for use
breakfast room is very small
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
it was clean beautiful and plenty for the kids to do in the area.
it was clean beautiful and plenty for the kids to do in the area.
was a comfortable bed, the room was set up well, the breakfast was delicious
breakfast was good as well
the staff in the morning for breakfast was very friendly
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the property is billed as adults only but there were kids everywhere
kids hated it was no free breakfast they said why no free breakfast when you pay so much to
everything me and the kids enjoy it
they assigned us a room in the same hallway with some kids from a hockey team
all the stay was good, but there where kids running the halls making all kinds of noise that was coming through
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
from the reception it smells very bad with a lot of smoke, unsafe for any family with kids
so my kids missed out on schooling because of it
traveling whit my kids for two nights and no microwave and fridge
the parking
wifi connection was unstable
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Outdoor Play Area, Indoor Play Area, Kiddie Pool, On-Site Childcare, Avaialable Crib
kids running in hall after midnight / we had a 6 hour drive home so we wanted to sleep as much as
13 kids -all under 15- completely out of control in the pool
nice pool and jacuzzi area
wasn’t the property’s fault, but due covid-19 restrictions, the restaurant, pool and gym were closed
wifi was terrible..no continental breakfast..bad selection of coffee in room
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the pool was being maintained the second night and was empty and i have 4 kids
kids were running around the lobby shirtless and sitting at the bar so we couldn t get a drink or
doors close loud (not good) heard the upstairs quest either there dogs running around or kids
beds were comfortable, my kids enjoyed the breakfast, although they didn't catch it everyday
i am with 3 kids and needed towels and a clean room
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the lamp was too bright to keep on for kids to sleep
my kids had a great time
that's a plus when you're traveling with kids/family
beds, clean small indoor pool, breakfast each morning and excellent breakfast staff, easy with kids, very clean
whole hotel smelled like marijuana which was upsetting being i had my kids
Booking Options
Swimming Pool, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
booked this for my kids winter break
the hotel's fault, but there were kids running up and down the hallway and were being very loud
the pool area is wonderful! such a great place to take your kids to play in the pool.
breakfast was great except no milks for young kids over all not big deal
pool area hot tub was out and one of the kids play water toys was out as well.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
rudeness of many guests, the non-stop horesplaying in the pool with the kids and parents, the overwhelming amount
we also arrived very late at nigth and let the kids sleep in a little
th chlorine levels was a bit high kids complain their eyes burning
room was located to a connecting room where it seemed as though there was a dozen kids in there making so much
love that there is a small bar right in the lobby so after a long day of traveling you don't have to leave the
Booking Options
Swimming Pool, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Outdoor Play Area, Indoor Play Area, Kiddie Pool, On-Site Childcare, Avaialable Crib
middle of the night, because he thought it was their room he was next door in a room with loud kids
our king suite was perfect for 2 adults & 3 kids
there were lots of kids running around unattended but there was a hockey tournament next door
kids enjoyed themselves in npool and the gym
our kids were more upset than the adults but we made the best of it
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
felt as if the kids were running the store
location was perfect for us. we enjoyed the bar as well!
the gym is a private gym attached to the hotel
night room service was convenient but would have liked more menu choices
i will be back. the best gym of any hotel ive stayed in
Booking Options
Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
nice corner view breakfast was excellent
originally added extra items to my room service tab
t attentive, building was decrepit, they charged $200 deposit and there was nothing in the mini bar or snacks
the bed was great nice tv room service was great
had i been alone, i never would have paid the >$750 (plus pet fee) for the room
Booking Options
Kid Friendly, Avaialable Crib
upgraded our room so we each had our own bed; which is a godsend when you have 2 bickering kids who have been
it's really just a kids pool
but instead kids in swim suits headed to the pool only to have the elevators open
just have to say that it it specifies that i only have breakfast for two adults and not for my kids if we where
it was kids run up and down the hallway all night kept me up
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
nice room, everything as expected. kids had so much fun in the pool!
about 10 unruly kids jumping and splashing about
too many kids in the pool splashing around so we couldn't swim (would have liked if there was someone
of the lake waterfront, good restaurants and a rooftop bar, and a nice swimming pool that the kids in our group
it was a family atmosphere during the day which was a huge plus traveling with 5 kids, my sister, mother and
Booking Options
Kid Friendly, Avaialable Crib
also we had kids with us and did not want to sit in lobby after she said it's a 2 page waiting list
ey weren't noisy, but we felt we could not watch tv at night because they had young, sleeping kids)
they also had to wrangle all of the hockey kids the parents never watch
they also had to wrangle all of the hockey kids the parents never watch
the gym was really nice, equipment was well maintained
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
not a huge deal, but when your traveling with kids it just doesn't work
family of four, $80 for breakfast of hotcakes for me & 2 kids and eggs, toast & really terrible sausage and a
breakfast prices. we have 3 kids, a family of 5.
i picked the hyatt at the arcade because i knew my kids would get a kick out of the
the bed is soft and comfy so are the pillows, the location is awesome i love the arcade my kids love the arcade
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the gym was ample and the indoor pool and jacuzzi were big hits w/ the kids
kids running down hall was very loud because of no soft surfaces.
could be a bit too crowded w/ wild kids at times
our kids had a great time in the pool and we loved our whole stay
the pool and hot tub were both great (my kids used them every evening
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
we always request extra pillows and blankets for the kids and they had them ready in our room when we arrived
also, maybe it says it in the description but we didn't realize that the rooms have a legit kitchen equipped
no room service
there was a full kitchen and fireplace
plenty of room, nice kitchen
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
no gym, empty downtown, not the hotels fault, though it felt soulless
front desk staff just seemed a little uninterested, going through the motions on check in , the bar staff sat
didn t enjoy the room service option
the staff is great and also love the bar and food
loved the extra touches with the purity coffee in the room the gym was also nice
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
rocket fieldhouse is right across the street and they are pet friendly
regards breakfast i went to the hotel restaurant and was very impressed with the hospitality - the
bar tenders friendly
in regards to local places to eat, i visited the city tap bar which i would highly recommend and it was only
the breakfast was excellent. bed was comfy loved all the pillows. will stay again
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
kids slept like rocks on the beds all night
room had things broken and on my kids room there were beers on the fridge from whoever stayed before us
i also didn't like the fact that at well after midnight there was screaming and crying kids in the room down
we couldn't cast disney+ for our kids, towels could be a little bigger
very clean grounds, super nice staff, amazing view, comfortable beds. great bar & location!
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
suite had a lot of room for family with kids
some of our friends said it was loud at night in the hallways with kids running
my sister left after helping me unload my kids and luggage and then left
also my kids were disappointed by the lack of a
to many young kids
Booking Options
Free Breakfast Buffet, Kid Friendly, Avaialable Crib
gave the kids welcome snacks loved the happy hour, fantastic selection of wines,had some champagne & craft
there was a pet stain on the floor and the bathroom was not so clean
we love the pet friendly rooms and feel very comfortable when we stay there
gym is outdated. breakfast is terrible, restaurant is mediocre.
breakfast offered by the hotel and the restaurant attached service was terriable, waited 15 minutes
Booking Options
Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
the hotel is not serving room service i assume to covid
the king suite was way better then expected , room service was worth every dime .
every person we encountered from wait staff, bar tenders to housekeeping staff were amazing
the vault bar was the best bar i have ever been to
the rood top bar is an experience and i loved
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
the breakfast help was fantastic with our kids (8 & 4) and
kids loved the pool
not working, went down to pool for a short time, water was cold, and there was a family with 3/4 kids, they were
kids really wanted to swim and i picked this hotel because it had a pool but i got a email right
the pool and hot tub were perfect for the kids
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
nice pool
the breakfast is what i call a full breakfast
very clean! staff was extremely kind and attentive! breakfast buffet was great!
wish the free breakfast ran a little later
pool was not available, microwave didn't work properly, no in room phone and the elevator was
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
this was a king and a set of bunk beds and kids play area
room had an extra bunk bed and kids table in it at the front of the room which i thought was very strange
the kids were very impressed with having their own bunk beds and small living area
woke up around 2 am to kids hollering and being loud, maybe better sound proofing?
kids loved the pool/jacuzzi
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
staff nice , great area for kids while traveling.
not a place for families with kids
we're here to get away from our kids but were woken up by kids in the next room carrying on at 730 am
i just wish it was a microwave i had my kids
this was a suite - if we had stayed with other people in the room or even just kids, we d still be showering
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
dog barking for two of the 4 nights kids running everywhere playing tag late at night i asked for coffee and
there were plenty of things to occupy kids
loved our room great space for us as no the kids
liked having access to a kitchen and the convenience of being able to cook my own meal
we loved the outdoor pool
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
came for the kids to swim always too crowded
room was right next to the pool and the noise from all of the kids screaming and playing in the pool was
last night kids were running down the hall, opening and shutting doors
smelled fresh , very clean and quiet despite all the kids because of pool
we booked the room to have alone time away from the kids at home
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
our pool was down all 3 nights kids had to go across the street to another hotel that was crowded
pool was down. i had two small kids and that sucked
kids loved the trundle bed
eyes burning and some kids in out group broke out in rashes
was shut down for maintenance one of the reasons why i booked it for the kids
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
website states kids eat free, but we had to pay for my 4 year old and ourselves
my kids slept on the floor
kids running up and down the hallway all night
to many kids and not enough adult supervision
think a little boy was having his birthday party at the facility and when i took my kids down to the pool they
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
the room was dirty not good to stay with kids .
loud, one night their was a fight in one of the rooms, trashy low life people, kids running around
no breakfast or wifi
e desk space, office chair, reliable wifi
the area so i assume a ton of people and people in the surrounding hotels were on all on various wifi connections
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
i made a reservation for four people (two adults and two kids), but when we arrived, our room had only one full
no swimming pool for the kids.
breakfast - my kids enjoyed the waffles and fruit available
lot of door slamming in the building, dogs barking, and kids running and playing loudly after
it needs a makeover and deep cleaning. kids were running through the halls at 11 pm.
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
would have been nice to have a bathtub and maybe a pool for my kids, but hey, the hotel didn't smell like chlorine
sheets weren t changed they had stains, no shampoo, the area was super loud, kids running in the hallways, to
my boys played with during breakfast, didn t seem as if the staff liked this as they asked by kids to be
woke up the kids and us both after 3 hours of loud music and significant screaming from the room next door
my kids was able to hang out in the lobby and play games and relax. they loved it!!
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
sauna needs to hav tint on window bcuz lil kids be in there swimming,
also, there is a pool but it is tiny and shallow which would be better for little kids rather than older ones
was a large line to check in and the staff came around with water bottles and juice for kids
nice rooms, indoor pool for the kids and sauna for the adults close to the pool.
got approached by homeless man asking to talk to me and my two kids in the parking lot
Booking Options
Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
my kids are very picky and i paid 1650 for them to have fruit and bread
when asked, we received hal-hour later a thin blanked which didn t keep kids warm enough so that they didn
of my kids has food allergies and although there were other options to order from on the menu, it was a
location convenience. roomy suite. wi fi, kitchen.
it was one of the hotels that had cleveland clinic shuttle service
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
though there were only 4 other guests in the large building they put us next to a room with 3 kids in it that
room next to us had noisy kids, but i understand that that happens, sometimes
thete were kids were running overhead from 9 pm until 12:30 am
pool needs some type of ventilation, its like a sauna if you are just sitting in there watching kids swim
was much noise between pets and little kids by the hallway earlier
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
beds were uncomfortable in middle of night hear kids running up and down hall and slamming doors
thing was great pool a little smaller then i thought but clean quite and staff was wonderful had a good
beds, room temperature, large bathroom, good parking (especially for uhauls), walking distance to restaurants,
wifi was kinda spotty
comfortable bed and nice decor, free parking & wifii, coffeemaker, mini fridge & microwave
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
good i had room service
ditto the breakfast in another restaurant
the room service was really good
the bar and restaurant staff were not stellar
room service was quick and delicious