Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, Avaialable Crib
only service dogs which ours is bit there were kids banking running screaming up and down hallways, which caused
pool area was kinda digny and water was little chilly.
room, service, breakfast , and free shuttle exceeded my expectations
in the morning, phyllis was keeping the breakfast area stocked and then drove me to the car rental facility,
breakfast was wonderful
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
from the reception it smells very bad with a lot of smoke, unsafe for any family with kids
so my kids missed out on schooling because of it
traveling whit my kids for two nights and no microwave and fridge
the outside it looks a little run down, we stayed on the second floor again and the hallway carpet was newer
friendly staff, easy parking, great value, short drive to downtown cleveland.
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
all the stay was good, but there where kids running the halls making all kinds of noise that was coming through
kids hated it was no free breakfast they said why no free breakfast when you pay so much to
the property is billed as adults only but there were kids everywhere
everything me and the kids enjoy it
they assigned us a room in the same hallway with some kids from a hockey team
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
there is a nice small pool for the kids to play in as well
whole hotel smelled like marijuana which was upsetting being i had my kids
beds, clean small indoor pool, breakfast each morning and excellent breakfast staff, easy with kids, very clean
the lamp was too bright to keep on for kids to sleep
that's a plus when you're traveling with kids/family
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Outdoor Play Area, Indoor Play Area, Kiddie Pool, On-Site Childcare, Avaialable Crib
kids running in hall after midnight / we had a 6 hour drive home so we wanted to sleep as much as
13 kids -all under 15- completely out of control in the pool
very clean and friendly staff pool and hot tub were amazing
found really thick dust on all air ducts and grease splattered in many different spots in kitchen
bar was pleasant in the evening
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
it was clean beautiful and plenty for the kids to do in the area.
pool was not clean
i also liked the gym
breakfast was great. cinnamon muffins the best.
breakfast
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
t like the smell of the marijuana and the kids running around on the 3rd floor right above my head at 1and
breakfast- nothing mind-blowing, but everything you'd expect and certainly good enough to make my kids happy
i booked this room because it was promising a pool for the kids. there was no pool.
noisy kids
great breakfast, great people, great place.
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
approx 7 kids and adults had to exit the area because it was burning
kids loved the pantry and pool
hotel was clean, staff was friendly and my kids enjoyed the indoor pool.
were a bunch of kids playing hockey and making a lot of noise in the hallway at 930 at nite but when i called
there was lots of yelling kids at pool
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
may not be great for families with little kids
good shuttle service (bay 7 pickup), good bedding and linen, cleam, great breakfast, friendly staff
clean room, great staff and breakfast was very good.
we chose this place bc it was pet friendly, we had our two dogs
free shuttle to the airport and free shuttle to and from the rental car center
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
it was very uncomfortable being that we had kids with us at the time, we ve stayed here multiple time in the
had to wait 20 mins after driving 12 hours with two young kids just to check in
could definitely use some upgrades. it was fine but kids concerning after dark.
the shuttle takes you right to your airline
calling front desk, they immediately sent the shuttle to airport then at the property they were so friendly and
Booking Options
Swimming Pool, Kid Friendly, On-Site Childcare, Avaialable Crib
advertised a pool and hot tub, but when we got there they said it was closed
brought us towels, explained the airport shuttle and extended parking, very friendly and knowledgeable
- windows open and not pet unfriendly
airport shuttle
nice staff, clean and comfortable. good shuttle
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
there is only one desk chair to sit in and the bean bag chair is fine for kids, but you have to find something
have a indoor pool(very small) for the kids and a full liquor bar downstairs for the grown-ups
been staying at for about a year on our date night it just sucked that once we wanted to take our kids to the
isn t the hotel s fault, but there were a lot of kids there
great staff, comfy beds, no pet fee (yay
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the kids were disappointed the hot tub stopped working on our second day
bed was fairly comfortable, the kids enjoyed the pool
clean, comfortable, inexpensive, kids frien
the room seemed a bit small for me, 3 kids, & a baby
for a little get away with my kids and it was very clean, nice staff, great breakfast with many options
Booking Options
Swimming Pool, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Outdoor Play Area, Indoor Play Area, Kiddie Pool, On-Site Childcare, Avaialable Crib
[stayed a few weeks ago and it was open]) i booked this hotel just so kids and i could swim again
middle of the night, because he thought it was their room he was next door in a room with loud kids
no watching their kids either
ud83dude0a they were able to provide us with adjoining rooms for our kids
to acknowledge sam who made a point of getting the pool opened for us after some unruly kids damaged the
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
kids were running up and down the hallway early in the am
the nightly rate, i understand this isn t the hotel s fault (no breakfast, no pool, limited gym) but i felt
pool and hot tub being closed
the wifi did not work with my chromebook laptop
pool was closed sadly
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
ended up leaving a day early due to other kids running around and being extremely loud
noticed halls need spruce maybe vacuum...kids in outdoor pool screaming till dark.
pet fee was $100, which was 96% of what the room cost
$182 room, charged $282 beware $100 pet charge per night not stated at time of booking
did not realize that this facility was a pet friendly hotel
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
there were plenty of things to occupy kids
dog barking for two of the 4 nights kids running everywhere playing tag late at night i asked for coffee and
loved our room great space for us as no the kids
living room + kitchen about 12'x20'
no breakfast but it was covid policy. the shower drain lol because it drained really slow
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
there were tons of kids in the hot tub, shouting and splashing
room was right next to the pool and the noise from all of the kids screaming and playing in the pool was
relaxing the hrs for the pool i love because it gave me and my family time in with out a lot of kids or
smelled fresh , very clean and quiet despite all the kids because of pool
asked to be away from all of the kids because it was a business trip and i had a deadline to meet
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the pool was not working for the kids
our pool was down all 3 nights kids had to go across the street to another hotel that was crowded
was shut down for maintenance one of the reasons why i booked it for the kids
screaming in hallways , kids running around , people getting ice from ice
the staff were incredibly helpful and friendly. the pool was great for the kids.
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
loud, one night their was a fight in one of the rooms, trashy low life people, kids running around
the room was dirty not good to stay with kids .
t been mopped in months the sheets were dirty and it was pet hair everywhere and bed bugs
the area so i assume a ton of people and people in the surrounding hotels were on all on various wifi connections
the facility is good. microwave, fridge, iron, wifi are all available.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
to many kids and not enough adult supervision
website states kids eat free, but we had to pay for my 4 year old and ourselves
loved the pool for the kids and staff was awesome. the club was the best!
my kids slept on the floor
9 o clock is a time for adults kids are relaxed but can t go eat or swim or workout cause everything has
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
it needs a makeover and deep cleaning. kids were running through the halls at 11 pm.
which sucked because we have 6 kids and this was our 32nd anniversary and the first time in 15yrs we actually
lot of door slamming in the building, dogs barking, and kids running and playing loudly after
i made a reservation for four people (two adults and two kids), but when we arrived, our room had only one full
no swimming pool for the kids.
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
felt as if the kids were running the store
needed more room service options.
no room service!
wifi was not secure, very slow or non existent connection
no beverages in room room service starts at 11 am so you have to walk downstairs
Booking Options
Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
t attentive, building was decrepit, they charged $200 deposit and there was nothing in the mini bar or snacks
in room breakfast was excellent
originally added extra items to my room service tab
the bed was great nice tv room service was great
nice corner view breakfast was excellent
Booking Options
Kid Friendly, Avaialable Crib
people shoving in front of us in the line up to having to carrying our suitcases with our small kids to our
just have to say that it it specifies that i only have breakfast for two adults and not for my kids if we where
it was kids run up and down the hallway all night kept me up
but instead kids in swim suits headed to the pool only to have the elevators open
it's really just a kids pool
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
kids were running around the lobby shirtless and sitting at the bar so we couldn t get a drink or
beds were comfortable, my kids enjoyed the breakfast, although they didn't catch it everyday
i am with 3 kids and needed towels and a clean room
the pool was being maintained the second night and was empty and i have 4 kids
doors close loud (not good) heard the upstairs quest either there dogs running around or kids
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
too many kids in the pool splashing around so we couldn't swim (would have liked if there was someone
it was a family atmosphere during the day which was a huge plus traveling with 5 kids, my sister, mother and
the pool was frigid. the kids only stayed in for 10 minutes because it was, too cold !
it was also walking distance to the flatts and the jacobs pavillion where i took my kids to a concert
about 10 unruly kids jumping and splashing about
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
we always request extra pillows and blankets for the kids and they had them ready in our room when we arrived
also only one bottle of shampoo and one bar soap for occupancy of two people
2 night stay and room service did not come after 1st night
everything but the gym
location. everything in walking distance. free breakfast.
Booking Options
Kid Friendly, Avaialable Crib
they also had to wrangle all of the hockey kids the parents never watch
ey weren't noisy, but we felt we could not watch tv at night because they had young, sleeping kids)
also we had kids with us and did not want to sit in lobby after she said it's a 2 page waiting list
the gym was amazing!!!!
in the rooms keep that in mind if you have left overs that you need to heat up like us from room service
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the hotel was very clean, bar and food was great.
breakfast onsite was great as well
bar and restaurant staff was very friendly and accommodating
staff at headliners served an amazing breakfast
breakfast was ordered from menu and cooked fresh in kitchen
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
not a huge deal, but when your traveling with kids it just doesn't work
the bed is soft and comfy so are the pillows, the location is awesome i love the arcade my kids love the arcade
i picked the hyatt at the arcade because i knew my kids would get a kick out of the
family of four, $80 for breakfast of hotcakes for me & 2 kids and eggs, toast & really terrible sausage and a
breakfast prices. we have 3 kids, a family of 5.
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
didn t enjoy the room service option
the staff is great and also love the bar and food
loved the extra touches with the purity coffee in the room the gym was also nice
are pet friendly, have no pet fee, have valet parking, and the rooms are just so beautiful
rooms are small, but what they lack in space they make up for with class and character
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the gym was ample and the indoor pool and jacuzzi were big hits w/ the kids
having both meals included made traveling with kids so much easier and more budget-friendly
the pool and hot tub were both great (my kids used them every evening
kids running down hall was very loud because of no soft surfaces.
was affordable but i wish there was an age limit on the hot tub as the kids were being inappropriate and making
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
it was easy to find. clean. kids loved the pool
the pool and hot tub were perfect for the kids
was nice staff was okay pool was disappointing, no supervision from kids in there , wasn t able to enjoy our
not working, went down to pool for a short time, water was cold, and there was a family with 3/4 kids, they were
supervision on pool of other children , no adult time kids splashing everywhere even in hot tub
Booking Options
Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
vault bar not open on sunday
had pet area that the dogs were curious about but didn't make full use of
room service was not available, the television in the room wasn't working right and the door to our
the rood top bar is an experience and i loved
the king suite was way better then expected , room service was worth every dime .
Booking Options
Free Breakfast Buffet, Kid Friendly, Avaialable Crib
gave the kids welcome snacks loved the happy hour, fantastic selection of wines,had some champagne & craft
restaurant parkers was great for breakfast and we also had there wings in the evening
we ate breakfast and two dinnes/drinks while there
one slight issue- the pet relief area that staff directed us to is posted to keep pets off
the gym wasn t the best
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
my sister left after helping me unload my kids and luggage and then left
only complaint... no guide on the tv for the kids.
also my kids were disappointed by the lack of a
it was nice and quiet and the kids were very comfortable and everything was walking distance
to many young kids
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
i also didn't like the fact that at well after midnight there was screaming and crying kids in the room down
we couldn't cast disney+ for our kids, towels could be a little bigger
kids slept like rocks on the beds all night
room had things broken and on my kids room there were beers on the fridge from whoever stayed before us
housekeeping left dirty laundry throughout the hallway til 8ish
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
woke up around 2 am to kids hollering and being loud, maybe better sound proofing?
the kids were very impressed with having their own bunk beds and small living area
why don't you let older people have pool & whirlpool / jacuzzi time to themselves without the kids like maybe
large room, kids loved the bunk beds. staff was friendly and breakfast was great.
lightning in room in section where kids stayed was very poor. onlyhad a floor lamp
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
we're here to get away from our kids but were woken up by kids in the next room carrying on at 730 am
not a place for families with kids
this was a suite - if we had stayed with other people in the room or even just kids, we d still be showering
i just wish it was a microwave i had my kids
staff nice , great area for kids while traveling.
Booking Options
Swimming Pool, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
great location. nice breakfast. clean room and fun pool area, especially for kids.
pool area hot tub was out and one of the kids play water toys was out as well.
the pool area is wonderful! such a great place to take your kids to play in the pool.
the hotel's fault, but there were kids running up and down the hallway and were being very loud
too many small kids up too late.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
th chlorine levels was a bit high kids complain their eyes burning
rudeness of many guests, the non-stop horesplaying in the pool with the kids and parents, the overwhelming amount
room was located to a connecting room where it seemed as though there was a dozen kids in there making so much
we also arrived very late at nigth and let the kids sleep in a little
amazing place, loved everything until the guy from the kitchen ruined it,
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
my kids was able to hang out in the lobby and play games and relax. they loved it!!
there was a line for coffee, and kids were using it making a mess
woke up the kids and us both after 3 hours of loud music and significant screaming from the room next door
we only had 1 large towel in our room - 2 adults and 2 kids would expect more for a standard room
two floors, and the shouting down the hallways was completely obnoxious, and it was not just the kids, it was
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
clean, quiet, friendly, specially pet friendly!!!!!
location & it s pet friendly
the parking lot had potholes in everywhere weeds growing in the landscaping everywhere
breakfast was great. location very convenient. rooms clean. staff friendly and helpful.
the breakfast was good
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
was a large line to check in and the staff came around with water bottles and juice for kids
got approached by homeless man asking to talk to me and my two kids in the parking lot
dinning are was wonderful & like how kids eat free at the buffet
all of the hotel was very clean, front desk staff was friendly and interacted playfully with my kids
sauna needs to hav tint on window bcuz lil kids be in there swimming,
Booking Options
Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
of my kids has food allergies and although there were other options to order from on the menu, it was a
my kids are very picky and i paid 1650 for them to have fruit and bread
when asked, we received hal-hour later a thin blanked which didn t keep kids warm enough so that they didn
room service was great when we arrived late at night and the room was set up great for my wife's
temp control in rooms which were set at 80 degrees, too hot to sleep the wifi didn't work the television didn
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast was a little late getting started and we weren't crazy about the buffet when they had it
a fine dining restaurant and bar, another breakfast and lunch restaurant and an extensive 24 hour room service
the room service was really good
big room, nice clean and quiet, the bathroom is huge and well equipped, breakfast is
the equipment in the gym on the fourth floor really needs maintenance and in some cases, replacement
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
there were kids screaming and running up and down the halls at 12:30am.
was noisy kids that were running and jumping both nights i was there not the fault of the
friendly, great location, clean and my kids loved the modern decor.
the pool was fun for my kids
were not alot of options for kids like saisages, muffins, criossiants, not many options in
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
that the pool wasnt open so not much for my kids to do.
it had great facilities, including 24/7 gym, breakfast...
wish the shuttle was able to travel further than 2 miles, i felt uneasy taking the red line back to the
the bar was not open on our second night when we returned from an early dinner
clean and conveniently located included wifi and tv streaming was awesome too
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
friendly and helpful in booking us a restaurant reservation and finding door dash options for our kids
wifi access was a bit poor.
nice complimentary breakfast
there is also a small bar downstairs that is open at night
she was able to accommodate an early check in for us