fireplace in our room was broken

being pet friendly was great

quiet, great pool

enjoyed being close to the pool

the breakfast was lackluster

free parking and internet service

best thing was the pool

plenty of parking, very clean and had a nice breakfast.

the breakfast was free and good. the rooms were comfortable and the parking was plentiful.

the gym was closed

easy parking, cleanliness, location, breakfast included.

the cleanliness, the decor of the room, the squirrels, the fireplace

location. fireplace. comfortable bed. friendly staff.

were having problems with their wifi and was having trouble connecting and very poor wf connection

the parking is a little tight but overall it was a great property

the open room upstairs was not so good for my kids

ok or if i needed anything mind you i could barely walk and was alone most of the time since my kids had to work

one of the two treadmills was broken in the gym

gym equipment was malfunctioning

pool and pool area is very small

location and staff are great. ample parking. access to trail.

loved that the place had a mini kitchen with all the necessary items for a short stay.

included breakfast was okay

spacious room and the complete kitchen make it extremely comfortable

staying in 3 different rooms - there was a nice conference table nearby, and the tables in the breakfast room

only bad thing i can say is; because i wasn't there when my husband and kids got to the hotel, is that the lady

we wanted the extra space and a separate room from the kids so we could all relax after camping

we booked the room for 5 people (3 kids and 2 adults)

location, beds are comfortable, nice space for 2 adults with 2 adult kids

close, no hot water in the bath or shower and to top it off the pull out bed was broke that my kids were to lay

lobby was nice but everything is closed. snack bar is open though.

i hope they can make some of the rooms pet friendly.

there is a nice little gym with weights, elliptical, and treadmills

the wifi didn't work in my room so i had to go to the lobby for internet access.

wifi

room, well lit, comfortable desk, excellent kitchen, excellent breakfast, complimentary apples and cookies,

the breakfast was awesome

everything ! clean and super friendly . breakfast was yummy!! definitely coming back

the kitchen included with the place,

the carpet is a dark color and when i walked barefoot there were some sticky spots, not visible due to the

if you re a parent traveling with kids, i would 100% recommend this hotel

and pillows were sooo comfortably, friendly staff, super clean, delicious breakfast included, parking available

covered parking at the hotel was perfect, right by the lobby and it was free

allowed an early check in because they weren't busy

breakfast was good however there was a large trail of ants on the tables where the food were so we

complaint was the guests above us must of had kids so it was extremely loud and disruptive at 5 am when all you

it had near by stores, cleanliness and friendly kids love the stay

grear breakfast, convenient location, new and clean hotel, good value

the breakfast in the morning was the

the gym has a bit smell. it is great to have a pool in it.

my kids loved every thing about

staff are incredible. bar is accessible even when really busy.

only one issue is that a non-ev parked in one of the three ev charging stations for two days straight, preventing

location that is easy to get to, really clean and updated rooms, nice underground parking with ev chargers, and

friendly staff, free parking, and cool style rounded out our experience

there are many amenities we didn t use but appreciated such as outdoor seating and a pool

was charged for a pet fee but no where in the check in sheet or in the rooms does it say you couldn t have

showed pool on premise, but the pool was under construction, we could not access it

that would have been nice but liked the morning coffee bar regardless

advised there would be no pool open due to construction before booking

there is a small light in the kitchen above the stove that can t be turned off

breakfast was great and overall cleanliness of the hotel was wonderful.

the studio suite with a king bed and mini kitchen had everything i needed for my stay

the wifi has to be used wasn't optional

loved all the accommodations with the kitchen

liked the rooms perfect size for two couples with 3 kids , very quit place easy to relax

had a nat bug problem, the air conditioner leaked, had no view and they put me upstairs with two kids

as a single mom with 3 kids who can be overly energetic, the staff greeted us with warm smiles, pointed us in

if you have kids avoid this place at all cost, not safe

gym area terrible

the ac was next to the sofa bed so my kids got stuffy nose being in direct air

breakfast was ok, the same thing every day, so variety would be nice

a big plus is having a gym

everything was very good very clean and breakfast it s really good

breakfast with a lot of options -uncountable outlets for charging, even with usb ports -good wifi -free parking

the breakfast was great, my kids and i loved it

we always stay at this best western...it is 3 blocks from our kids and grandbaby'

they provided towels for the pool and the breakfast with really good

breakfast was very good and the free parking was a bonus

free wifi was lackluster.

the outage made it impossible for me to work from home as well as very difficult for my kids to attend school

is the coolest hotel but i think a little overpriced lots of college kids also but it s a great hotel you won

i wasn t able never able to connect to the wifi

close distance from my destination and very helpful staff, easy parking acess

the convenient parking and bathroom were enjoyable.

hard when you have cold kids

dog barking in room next door

room service was a little slow in the morning.

having to pay for parking. the pool was very small, looked a lot bigger in the pitcher.

due to covid-19 the bar and restaurant were closed also pool area and gym

ve been on a two-week road trip, and this place was by far the most lively and joyful one our kids absolutely

only thing i would mention is there is the pool nearby, so it might be a little loud if kids are too playful

the kids would be welcome here

kids friendly

our kids could not get enough of the pool, overall just a pretty good today

and the pool was closed, which was a bummer for the kids

no room service and limited food at the restaurant. rooms were small.

clean and modern. good wifi. great shower.

wifi easily accessible and fast enough for my needs

had to pay for parking and breakfast wasn’t included.

the pool was small and shallow and jammed with screaming kids which meant you couldn t actually swim but i

hotel had a beautiful christmas photo prop,my kids loved the little tree contest

over priced. no room service. restaurant and bar menu nothing special.

4) the gym was good, but could be improved

pool closed early. no microwave. no view.

the bed was comfortable, show nice and hot. clean rooms and free wifi

the free wifi was weak and didn't like that i had to pay for faster internet.

they need a bar to have a few late night drinks

doesn t have a bar that opens late

the hotel s water station, was, in reality, a small water cooler tucked inside the tiny gym

they had a christmas in the park within walking distance geared towards kids

bar service was attentive but respectful

if you had room service it was unknown to me and maybe the staff should let the guests know that when you

cheap,clean,conveniently located near food spots and a gym

given drink voucher and or breakfast voucher for resturant bar or continental breakfast in the morning

the lock on the window was gone was scary having our kids alone

our kids enjoyed the pool even though it was a little chilly

no room service, car service, pool , food , nothing

amazing hotel and beautiful pool. would definitely stay again!

restaurants and the bar were cosy and the staff at the breakfast room, the best ever

new furniture with sharp corners. not very safe for small kids

the kitchen equipment was also only for 2 - we managed that as we had our own items for the kids

if we had known the pool was not functional we would not have booked this hotel - our kids were deeply disappointed

there's a mini living room, big bed, a pretty spacious work table, clean big bathroom and the kitchenette is

the pool and hot tub was small

kitchenette

great facilities including modern gym and small but very pleasant pool and outdoor seating area

great facilities including modern gym and small but very pleasant pool and outdoor seating area

didn t use kitchen but probably is good to have for longer stay

rooms.were.clean pool was nice. alot of room in lobby. places to sit.

of families and little kids there for their soccer tourney which is fine but it made breakfast loud and crowded

were a little too thin and couple having sex next door make us hesitant to come back with our kids

/ japanese i guess) with hotpot and miso soup and very little vegan options which meant wife and kids could only

like taking a shower with a kids water pistol

warm shallow 4ft pool was perfect for kids

good wifi and streaming on tv which was great

til 1/1:30 for weekends and a 24 hr cvs and liked the rooms and it s bathroom and nice clean gym

2) pet fee 150 wasn t enough to charge

and layout of the room, amenities, laundry facilities, filtered water availability, front desk staff, comfortable

they have a restaurant and bar that we have yet to try but i heard it s delicious

my kids commented on this hotel was the nicest they've been to

staff was great. valet. kitchen. rooms were fantastic. sound. comfortable. spacious. attractive.

my kids commented on this hotel was the nicest they've been to

very clean. great atmosphere. breakfast was excellent

great housekeeping, facilities, and breakfast. loved it.

it was hurt very deeply ,she also dress the pants i think it's very dangerous to the kids, and i have also

desk told us kids under 12 eat free that was not the case there 12$ a plate with a purchase of a adult plate 1

other people who were staying in the hotel were putting their kids' diapers by our door

the room next to me, the guest were loud and the kids out of control

kids next door throwing party at 2:30am

lots of kids and families so not the best for a romantic

with kids to visit families in bay area

the noisy family w/ kids above us every night.

maybe the prices at the bistro. or you could add a kids menu that has more kid friendly prices.

was clean, the hotel was not too big, cozy and family friendly (lots of kids too)- which was what we were looking

we were staying here with our kids, so not feeling safe was a big deal

the kids loved it

it was run by a bunch of kids - with no desire to help or care for the customers

i showed him my reservation for 2 adults and 4 kids and again told him one bed would not work

had group of about 25 to 30 kids having party next to us drinking smoking dope

got a room for 4 adults and the the sofa bed mattress is so thin it s a better fit for smaller kids around 1

parents didn t seem to care that kids were running amuck

breakfast was great! laundry room for guests was a great plus! the room was spacious and cozy!!

friendliness of staff couldnt hear any aiport noise kitchen essentials, awesome

close to the airport, and the shuttle ran on a convenient schedule

staying with kids, it is always a go-to when looking for hotels that offer breakfast and is included for your

we were traveling with our young adult kids and seeing shadows in the bathroom is uncomfortable

this only complaint i can think of is the lack of a hot tub to soak in while the kids goof off in the pool

we had such a long drive with our kids that we just wanted to sleep so didn't say anything

excellent breakfast

nice lounge / bar area where we were able to relax with food in the evening and kids play board games

rooms only cleaned every other day and one of our rooms not cleaned whole time kids were there.

staff was nice very under staffed though (poor kids) and management was no where to be found 4 times we

i like everything! of course since covid-19 no bar but that s nobody fault

rooms only cleaned every other day and one of our rooms not cleaned whole time kids were there.

saturday during the farmers market it could be a little hard to find a parking space

parking and location

wifi great

they do not charge a fee for you to have a pet, which is unusual and much appreciated

staff and gym were great. the beds were super comfy.

my kids loved the bool and the small deck right outside our room that leads to the pool

the sofa bed in our room had some tears and kids said very uncomfortable

i had to go get a costco membership and buy blankets & sheets and pillows for my kids

it was clean and comfortable and our kids enjoyed the pool and

hotel - very clean and spacious room, free wifi and complimentary breakfast and great great location