it's not really a complaint but the wifi is very patchy and not available is some rooms.

the bar food is also excellent with plenty of choices available and reasonably priced

staff were amazing and food excellent- breakfast was of the highest standard with so much choice and cooked

rooms very comfortable, breakfast - a meal for the day

door to laundry room and drier still going at 11pm

my husband and our two kids

wifi code didn t work, but i wasn t too bothered so didn t do anything about it

to our surprise, a small bar has opened down stairs, so we had bought a welcome drink to start our break which

couldn't get wifi to work. bed very comfortable but creaky.

no room service on first day as person was absent

the staff were fantastic made me my partner and the kids feel so welcome comfortable room price

no en suite shared bathroom wasn't ideal with kids but as we knew this before we booked we coped

it's far too noisy for kids to sleep the bedding wasn't clean nor ironed

there is parking out the back with cctv

it's far too noisy for kids to sleep the bedding wasn't clean nor ironed

00pm and 00:30am due to a wedding reception and hearing the music guests leave to get taxis etc kids could hear

lovely large room, easily big enough for the four of us with two added camp beds for the kids.

the breakfast was brilliant service great

the room, facilities and the lovely staff. breakfast - coco pops!

wizzed through timings- eg breakfast/check out etc nothing in room with wifi password- had to find it downstairs

bedding made for the kids for the first night, had to improvise with sheets and put the sofa bed / cot together

we had a family room; with a double for us and a sofa bed for the kids

also no room service after 8 pm which is not advertised in the room i phoned at 835 for a sandwich and was

exceptional dinner and breakfast with friendly staff, i wish it was closer as so as i could go more often

no wifi password on any documents

option for extra bed for kids

in it the tacos which were soggy and covered in coleslaw and mayonnaise with chicken bites that kids would have

very disappointed with overall: dirty carpets, old bathrooms, with two kids not easy to find the room (it seems

broken and was put 2nd floor with baby and two kids

rooms were heated with plug in electric heaters - not great when you have kids

kids loved

early check in ,lovely staff ,clean room ,nice brekkie

good breakfast included in already good price

waited two hours as room service did not replenish toilet roll and still did not do it.

staff, lovely breakfast, brilliant rooms -with wifi & parking

receptionist upon arrival, kids knocking and running on bedroom door at 2

kids loved the hotel with being from a city

very comfortable room and bed, splendid restaurant choice for dinner and breakfast, ample on site parking,

location, easy parking, good room service and wifi

this is one of my pet hates

bathroom needs updating shower curtains are icky and the pool although it was nice there were kids swimming

we arrived at the property it was 6pm, but unfortunately the kids weren t allowed in the pool after 6:30pm

was nice having a pool onsite but shame the staff diidnt tell us there were limitations on when kids can use

the pool was full of kids, it was half term

rooms are a good size. swimming pool is very good for kids.

roller blind broken in kitchen- had to hop up in counter and roll up/down (as kids asleep in lounge area and

we were only staying a night but it would have been perfect for a longer stay with the kids

the minute we arrived at the hotel the staff, both hotel, restaurant & bar were so welcoming & friendly, they

comfy bed, amazing breakfast, super friendly and helpful staff and an early check in

check in the gentleman was extremely helpful and arranged early check in for my daughters the next day as we

their room had ample space & 2 sofa single beds for the kids

there was a wedding on sunday, kids running up and down corridors and knocking on doors (we were on the first

had not realised that i could not take the kids in the spa pool with me, they are 12 and 15 and after booking

everytime i went to the bar for a drink i was getting charged different prices, it didnt click till the following

the bar was lovely

and food very good, they even let me put my cans of lager in their bar fridge

nice room, good breakfast, and warm, friendly atmosphere

the bar itself has a warm,friendly vibe, i wish we had eaten there that night, will do next time

innkeeper who works at the bar is the most amazing person

breakfast was great with a range of yogurt, cereal and fruit available

in our room on level 2 the tv, wifi and a/c did not work consistently

the wifi was pretty bad and i had immense difficulty connecting.

unruly kids in the bar after 8 o clock when we were trying to have a quiet dinner

believe room service wasn't available

water not very hot in the spa bathroom

room cold, shower not great, free wifi poor

no issues with parking as it has private car park

bad smell untidy no any sockets near bed on top of my bad kids bed you can t get in the

breakfast good location good

location & free parking

lots of parking spaces

it even had breakfast included in the price

just liked the fact that i had somewhere to stay the night with my kids late at night after being let down on

could of been better no mushrooms or hash browns no pancakes or waffles or anything for kids

bathroom sink 2 high for kids

kids running up and down corridor knocking on door although recognise this was not a fault of hotel

odd kids coming in to ask for a drink of water

breakfast was excellent, literally everything you could want from a continental, the kids really enjoyed it as

got a second room for free so we could accommodate our kids, and both rooms were connected via a middle door

the friendly staff and the swimming pool kids loved it

cleanliness, nice staff, we had 2 con-joining rooms with kids. which was perfect

staff really nice and friendly. food was good. pool was great for kids

in the town only a few minutes walk away is a water feature kids can play in

in room was hit and miss- not good enough to stream (for the kids), adequate for checking local area out on

parking was included which is not available at many other hotels in the area

will be good if rooms are air conditioned and needs improvement in wifi

as the day progresses the car parking facilities fill up and it then become some what of a free for all to find

devonshire spa so lovely

the brasserie and bar does not match the hotel and doesn't really have a bar as such

a swimming pool would have been a bonus

there is extensive parking for the hotel

the pool in the spa clean & warm & having to book a slot to swim meant it wasn't overcrowded

reception staff uncomfortable kids bed room picture shown is different while booking no additional blankets no

the noise in the morning. you could hear kids shouting outside the room.

no kids menu

no kids menus so had to order them takaway

the corner of the room peeling paint off the walls hotel lift was broken place on top floor with kids and lots

specially the the big windows where my kids can sit there

and friendly staff, breakfast was amazing, kids loved

kids loved the free wi fi and the breakfast

to reception area to get something i had to take card with me and because of no card in room kids couldn't use

everything was good. kids loved it. breakfast brilliant.

roll only 2 half rolls for 2 tv was a pain to get working and door on bedroom jamed trading our kids

very uncomfortable beds (room 40) had to cover the mattresses with pillows and cushions before kids could sleep

but the hubby and kids loved their cooked breakfast

and a friend stayed with 3 kids at the weekend for our mothers day gift

brilliant place to take the kids and the dog ( staff so welcoming to our little puppy) we stayed in the family

wifi in our room a bit intermittent but not a problem as fine in the reception area

wifi was non-existent until standing in the car park in the morning about to leave

both times amazing, we have two puppies which loved it here and they are just so geared up for pets

the only drawback was there was no wifi signal in the room but was good in public areas

it was pet friendly too so we could take our dog

staff were very friendly, our kids were happy and the value for money was very good, i thought

let kids stay who dont know how to behave so every guest ended up outside at 4am as someone smoking in

hotel's fault, but awoken at 5am by a noisy family above us - kids running around and literally shaking the

all furniture was covered in coloured lines, like kids drew all over it, and nobody had ever taken care of it

laundry left lying around in breakfast area

noisy kids in bar but only there for a short time and not the problem of the hosts.

lovely countryside location with views from our bedroom. plenty of parking.

parking was very limited on saturday night, due to social parties

man on bar very friendly as well

can't think of a single thing to dislike here, we didn't try the bar or restaurant so can't speak for the quality

40am kids laughing out loud and running amock and parents not saying a thing

noisy but to be expected as kids from the party were running about the corridors, did settle eventually though

kids playing football in the card park

kids running around without parents keeping us awake on the last night,

screaming kids next door (not hotels

room for 3 adults even though the single bed was for kids.

should warn other guests if there is a function on as we had kids running around until late and i had a baby

he really took are of us and gave us room quickly as kids were crying and tired

their kids had been running around the hotel during the function

lovely spacious room , very clean , excellent waiting and bar staff

was just ok, and the woman was super-friendly and great with the kids, but if you've stayed in 'other places

bed and the sofa bed really really firm, had a few restless moments at night and so did the kids

duvets and pillows for sofa bed and better still microwave and fridge for families with young kids

sofa bed wasn t made up for the kids even though we had booked as 2 adults and 2 children

all important parking

to book a swimming for my husband and son who was waiting for it for the whole day and was told kids are not

the room next door the first night was a family who argued and screamed at each other and there 2 kids constantly

walls in the cabins are very very thin, i planned a night away from the kids and hubby to have some r&r on my

locations perfect breakfast was lovely nice weekend away without the kids

family room spacious. spa good.grounds lovely.the grand kids enjoyed it very much

the kids thought the hotel could be been used as a location for a horror film

friendly staff. free parking.

no wifi

friendly staff, parking on site, very good breakfast, all the normal facilities and bar for weary travellers,,

nice place parking good, handyand close for brighouse centre

it's my goto hotel when i'm moving the kids in and out of university digs

hotel was absolutely beautiful ud83dude0d my kids loved it the staffs were really friendly beautiful view from

the sofa bads wasn't comfortable for my kids to sleep

breakfast was a joke, a few small boxes of cereal for kids to choose from

chose to stay out of town as we did not want the kids kept up in a noisey town centre hotel

kids were treated very well

the restaurant is great value for money, and kids eat free which is unbelievable

highlight of our stay was the swimming pool, bringing three kids on a wet day, it was great to have them enjoy

we liked everything apart from kids mattresses.

excellent services all inclusive and especially the pool and spa and finally free kids dinner.

the walls are paper thin, we were woken up by kids shouting early in morning

little lodge on some lovely land my kids enjoyed seeing all the cute rabbits freely roaming the grounds room

the place looks great on arrival the guest areas looked impressive, with a play area for kids the bar was a plus

pleasant, helpful staff. plenty of car parking.

free wifi

so with kids can prove difficult

why was a middle aged man wanted to know what rooms kids were staying in

our room was ok the kids room smelt of damp

super accommodating, clean and friendly. couldn't do enough for me and the kids.

glad there was a hairdryer and kids enjoyed the big bath

wifi poor

we asked if not seated in dining room if we could get room service, same answer not before 9pm

first time using the spa as we have been before but it s a must when we stay again

spa is fab and i had a gorgeous full body massage

parking for car was good and room very clean

have stayed hear a lot of times but tonight there is kids running up and down the corridors banging on the doors

the beds were uncomfortable,unable to provide extra bedding for kids

nice staff and kids liked the pool

kids menu was

for 2 adults and 2 kids (young pre/ teenagers) and i was offered 2 x non ajoining double rooms

plenty of car parking and able to sit outside to the rear

love that it is pet friendly unfortunately couldn t bring our dog to this trip however will hopefully be back

was a bad smell in morning on way down from rooms to bar area for breakfast , kinda last thing you want going

great parking on site as well

breakfast fabulous. vicky and phil warm and welcoming.

really good and we really enjoyed it each day, the staff were lovely and were so great with our kids

nye disco started too early with kids running around whilst we were still eating our meal

loads of walks from base all great , river wharf ambles along great for kids to play in as it s got lots of

service from the staff both on evening service and for breakfast

very comfortable room and excellent service by bar and restaurant staff

cereals and fruit juice great that had choice of eggs nice touch having bible in rooms with the kids

and laundry room next to my room dryer

when a wedding on couldn t find a seat in bar bit disappointing

wifi signal was erratic, the streaming services on the tv (netflix etc

wifi in the room connected decently on the laptop with 2 bars, with good speed and enough to work

phone before our stay dead helpful-put is in a family type room 11 and 12 at my request as we had kids with

noisy kids using the car park in the night, loud cars, lights and music

up by drunk people outside window around am then getting woken up from around 7am onwards of kids running up

i ordered room service which i knew rmfood was going to be expensive but did not like the way the person i

wifi did not work

full of screaming women and kids, and other vagrant looking

early and ate on route , warm room clean and very comfy bed , maybe have biscuits and water for kids as they

breakfast was nice, parking fine, staff very friendly, easy to find and convenient for travel

particular praise to laundry service - super soft towels

the hotel is in a quiet location with off road parking as well

the kids complained that everything tastes funny

also, room service was excellent as was the quality and cost of the food

food both breakfast and room service, and the location was ideal for our needs, as well as ample parking

location & parking

free car parking