roller blind broken in kitchen- had to hop up in counter and roll up/down (as kids asleep in lounge area and

we were only staying a night but it would have been perfect for a longer stay with the kids

stephen was very caring and attentive, trying to sort out the bedroom tv and updating the wifi in the lounge

with ensuite, a living area with double sofa bed and single chair bed, table and chairs, full kitchen and a

breakfast choices were excellent, the staff were very good & the location of the hotel was perfect

there was a wedding on sunday, kids running up and down corridors and knocking on doors (we were on the first

their room had ample space & 2 sofa single beds for the kids

had not realised that i could not take the kids in the spa pool with me, they are 12 and 15 and after booking

everytime i went to the bar for a drink i was getting charged different prices, it didnt click till the following

plenty of parking

fires, easy parking, friendly and helpful staff

super view from room and lovely local walks to bolton abbey. cosy warm fireplaces

great welcome for our pet dog remy

ample car parking

the room spotless, the food amazing, location was outstanding and pool and spa facilities really nice and not

we had a family room; with a double for us and a sofa bed for the kids

bedding made for the kids for the first night, had to improvise with sheets and put the sofa bed / cot together

the wifi was insecure so difficult to use for work

very friendly staff. nice neighbourhood for walking the dog. good dinner and breakfast.

plenty of free parking

lovely large room, easily big enough for the four of us with two added camp beds for the kids.

00pm and 00:30am due to a wedding reception and hearing the music guests leave to get taxis etc kids could hear

very easy to find plenty of parking space

good value evening meal and a good breakfast

location bed very comfortable bar food very good breakfast excellent, plenty of choice for all tastes staff very

no en suite shared bathroom wasn't ideal with kids but as we knew this before we booked we coped

it's far too noisy for kids to sleep the bedding wasn't clean nor ironed

the staff were fantastic made me my partner and the kids feel so welcome comfortable room price

comfy bed and tv with access to netflix. wifi also available.

the wifi code given to me didn't work

walls in the cabins are very very thin, i planned a night away from the kids and hubby to have some r&r on my

swimming pool facilities were moderate and not very friendly for small kids

there was a staircase to separate the adult room to the kids room and it was just beautiful

family room spacious. spa good.grounds lovely.the grand kids enjoyed it very much

loft upstairs with the two single beds would have been really fun if we were travelling with two kids

rooms were heated with plug in electric heaters - not great when you have kids

option for extra bed for kids

in it the tacos which were soggy and covered in coleslaw and mayonnaise with chicken bites that kids would have

very disappointed with overall: dirty carpets, old bathrooms, with two kids not easy to find the room (it seems

broken and was put 2nd floor with baby and two kids

kids loved

early check in.

small bar - decent prices

in rooms very poor quality, frayed breakfast was average at best towels were not changed, no room

waited two hours as room service did not replenish toilet roll and still did not do it.

the friendly staff and the swimming pool kids loved it

breakfast was excellent, literally everything you could want from a continental, the kids really enjoyed it as

got a second room for free so we could accommodate our kids, and both rooms were connected via a middle door

cleanliness, nice staff, we had 2 con-joining rooms with kids. which was perfect

noisy bloody kids above me running about

told no kids in the pool until 11, kicked in the head by one at 08:05

we arrived at the property it was 6pm, but unfortunately the kids weren t allowed in the pool after 6:30pm

the pool was full of kids, it was half term

rooms are a good size. swimming pool is very good for kids.

so really struggled getting the kids to sleep heat plus blinding light not a good recipe for sleep

unruly kids in the bar after 8 o clock when we were trying to have a quiet dinner

poor wifi, tv poor reception/picture

food , staff , location, bar ,

.excellent position for town.good parking. friendly staff. nice restaurant and bar.

that when my wife challenged a female member of the kitchen staff about washing her hands after breakfast for

door to laundry room and drier still going at 11pm

com site indicated that wifi was available in all parts of the location

i ate in the bar area and enjoyed a delicious steak and ale pie and one of the many ales on offer

the bar food is also excellent with plenty of choices available and reasonably priced

only slight negatives were that the wifi did not work very well in my room, so work travellers should be aware

my husband and our two kids

the food was excellent and very tasty especially the breakfast and a large choice

to our surprise, a small bar has opened down stairs, so we had bought a welcome drink to start our break which

the breakfast and dinner were also delicious

breakfast was also good

of parking, breakfast was good as was the evening meal in the bar

spacious free car parking

no wifi internet reception in bedroom.

wifi unobtainable in room

staff extremely friendly and hotel very pet friendly

sofa bed wasn t made up for the kids even though we had booked as 2 adults and 2 children

was just ok, and the woman was super-friendly and great with the kids, but if you've stayed in 'other places

bed and the sofa bed really really firm, had a few restless moments at night and so did the kids

duvets and pillows for sofa bed and better still microwave and fridge for families with young kids

loved the location, it had plenty of parking, it was perfect for an event that we went to in nearby farsely

bad smell untidy no any sockets near bed on top of my bad kids bed you can t get in the

comfortable with good wifi and free parking

breakfast good location good

it even had breakfast included in the price

lots of parking spaces

nye disco started too early with kids running around whilst we were still eating our meal

loads of walks from base all great , river wharf ambles along great for kids to play in as it s got lots of

really good and we really enjoyed it each day, the staff were lovely and were so great with our kids

location, the parking entrance would be a worry for me on a busy day if i was driving,as it just before a little

a few dog hairs on the carpet but it is pet friendly accommodation so to be expected

in room was hit and miss- not good enough to stream (for the kids), adequate for checking local area out on

in the town only a few minutes walk away is a water feature kids can play in

free car parking

limited parking but there is a public car park opposite

lacks a spa area

beds were very comfortable and we were given connecting rooms which was very good as we had kids

could of been better no mushrooms or hash browns no pancakes or waffles or anything for kids

kids running up and down corridor knocking on door although recognise this was not a fault of hotel

kids out of control, coach loads full at breakfast

rooms were scattered throughout the hotel this didn't help with kids the keys didn't always work

reception staff uncomfortable kids bed room picture shown is different while booking no additional blankets no

two camp beds were then provided for the kids

the noise in the morning. you could hear kids shouting outside the room.

dirty bowls being left in the corridor, thin walls, kids screaming up the corridors

no kids menu

it was my first trip away with three kids and they made the experience so much better

everything was good. kids loved it. breakfast brilliant.

specially the the big windows where my kids can sit there

kids loved the free wi fi and the breakfast

i loved the the location was perfect for kids

2 biscuits with hot drinks each day so had to use the towels wet and go biscuitless as the kids got them

than make do folding beds for kids till we got an appropriate room rest was perfect and location to leeds and

very nice place, staff and a good pub and atmosphere. free safe parking on site.

great it was pet friendly, and the room was next

only thing i would comment on, is no information in rooms, like a menu or wifi code

noisy but to be expected as kids from the party were running about the corridors, did settle eventually though

kids running around without parents keeping us awake on the last night,

also lots of kids running around reception area, it looks like you are housing a lot of immigrants, this is

40am kids laughing out loud and running amock and parents not saying a thing

a lot of outside and corridor noise, very hard to have a relaxing morning when there's 100s of kids outside

staff at the panto were brilliant with the kids

the room was lovely and clean, and the hotel had gifted small gifts and a card for the kids for christmas at

it is an old building you can hear people above you if they are running about or if they have kids jumping around

have a small getaway from home here, kids love pool, staff are great, rooms cleaned and great

bit disappointed with the sofa bed for comfort & only a thin single thin duvet for kids too share

wifi signal in the room (only in the bar)

location was perfect for us breakfast was the best ever

wifi in rooms could have been better! bathroom was a bit cold

breakfast

the evening dinner menu you were spoilt for choice along with breakfast

the bar and lounge areas of the hotel were comfortable and modern and the staff extremely helpful

great location for the convention centre and central harrogate. ev charging available too

the food ordered via room service from the orchid restaurant was delicious very peaceful and quite even though

is available as long as you book in advance and i was pleased to be able to use on of the 4 ev charging points

very good service at reception and room service

arrival we couldn t access the car park - road blocked by a large group of young kids celebrating their prom

our dog on lead others not others, so kids

a bit of noise from kids running the hallway near our room

my room was a bit noisy, and the wifi was a bit slow

room service was perfect

room - didnt have any place to hang or put clothes - there was a wardrobe in the kids room

kids running around corridors and slamming doors until 11 pm

for dinner only to find limited set menu with no accommodation for kids

we had to co-sleep with the kids on the beds because the cots were unsafe

and kids running outside my

would have been 45 for 2 adults and 2 kids

00 because of laundry/lorry problems

hotel and staff was exceptional especially anthony in the bar who was very welcoming and friendly, the room and

feel half-detached, wallpaper peeling off, and flimsy curtains that hang with as much dignity as laundry on a

great they had a gym

fortunately the staff were very accommodating with putting my chilled stuff in the kitchen

shortly after my husbands however it appeared that only one breakfast had been put through to the kitchen

wifi logon too complex

the service at breakfast was very poor and our order was lost n the kitchen & we waited for a very long time

superb location. stunning comfortable room. great bar too.

i could not get into wifi without going through facebook which i didi not want to do.

was no option of room service as they had two functions on in the bistro and only two young gentlemen serving

really liked the option for a late check out, being able to stay as late as 6pm the next day

the laundry was efficient but the hotel provided two different price lists without explanation

staff were great and really friendly. breakfast was lovely and room service too

swimming pool was a let down, very busy full of kids and nothing lije enough seats for the size of the hotel

he said we could sit where we liked so we took the kids to some sofas in the corner - in the hopes we didn

convenient for families you have the option of 7am till 9am or 5pm till 7pm so my feeling with kids is breakfast

was a little buey in spa with kids at 5 pm but thats it

also wanting to book a family room for our 2 children who love swimming but were told kids can only swim 8am

staff, nothing a bother, price, its location the live music, free parking all that and a superb breakfast thrown

having the bar below which sold food was really convenient

half 5am- 10pm and some during the night which did disturb sleep, did not include that it was a pet friendly

the bar is lovely

quirky room (room 2), really big room with lovely features- fireplace, high ceiling and bay window overlooking

had a fabulous family room with 2 single beds for the kids which was brilliant

the place was so friendly and comfortable the kids wanted to go back and stay on the way home

room was facing the smoke shelter and 4am still people talking and smoking outside , there was kids running up

staff, good food, spacious family room and so nice to have actual single beds for the kids rather than a pull

the hotel was great for kids, would definitely recommend it

location and a lovely cosy hotel including bar and restaurant

lovely bar with great atmosphere

dog friendly , although we didn't bring our dog because we didn't realize just how pet friendly it was here,

staff very welcoming and very pet friendly

central location. welcomed our pet dog.

receptionist upon arrival, kids knocking and running on bedroom door at 2

kids loved the hotel with being from a city

location, easy parking, good room service and wifi

fantastic location and free parking

the area it was located in was basically a trading estate with no good walks for our pet dog.

room for 3 adults even though the single bed was for kids.

should warn other guests if there is a function on as we had kids running around until late and i had a baby

their kids had been running around the hotel during the function

he really took are of us and gave us room quickly as kids were crying and tired

bed, good shower and toilets, good wifi, quiet even though it's a function hotel for wedding

lovely stay, comfy bed, great view, the kids loved the bunk beds!!!

feel its un fair that you pay more for dogs to stay and they put you in a filty room, when i know kids can be

i was there for the full weekend for a wedding and this was highly costly especially if you had kids with you

room were species separate room for kids in family room

there was a constant banging of doors, especially from the laundry

room not ready for kids

early check in great deskstaf, great view at the pitch of the cricket stadium.

parking included

good parking facilities &

it had safe secure free parking

there were proper menus and the kids thoroughly enjoyed the experience

very pet friendly

except the poor quality of the wifi,especially at the keepers end

lovely staff, excellent food and drink. great breakfast. beautiful room.

loved the extremely high standards and quality of the hotel, as well as the bar and restaurant and free entry

service was great, and the kids loved it

can be improved more no lift in hotel as we had kids with us so it was only struggling

large wedding party with kids and adults running around until midnight banging doors, screaming and shouting

hotel was absolutely beautiful ud83dude0d my kids loved it the staffs were really friendly beautiful view from

the sofa bads wasn't comfortable for my kids to sleep

and a single partner broke his leg so asked for the double to be changed to a twin so my adult kids could go

wifi throughout and ample parking

would have liked a small oven in the kitchenette, or a microwave

good location (walked into city centre), good parking facilities and lovely buffet style breakfast

great breakfast and great facilities

kids liked nutella with breakfast

our kids love it

you went out of your way to make our stay the best and overly succeeded, loved every minute n the kids had the

breakfast was fine, self-service and great for kids.

we walked into the city centre with the kids it took about