breakfast selection kids loved the pool and there was always towels available and you needed a key to get in

traveling with kids so this worked perfectly for us

went to the hotel just to take the kids to the pool

the pool area tables too close to the water and kids kept getting our stuff wet

there was no microwave in the room.. kids running up and down the halls.

asked to take out trash and stuff outside the room which was very inconvenient especially with kids

the pool had kids spitting and coughing couldn t get in cause covid-19

nice and small, liked all of the breakfast options for picky kids :)

parking on one side can be a pain if it's busy.

didn't offer room service saying it's due to covid

the pool was small and ice cold. my kids were freezing.

it was the one night away from kids that we could sleep in

small pool

the bathroom floor also pooled water when using the shower

the pool area had a super chlorine smell

com had sent us it was late and i had kids that was in sleepy and ready to go to

was excellent and my kids really enjoyed the swimming pool

was very polite and kind everyone greeted me i remember one of my kids even asked me do they know you

it was a great room but the pool was amazing, kids had a great time

after the kids went to bed the drunk parents took the

pool was great for the kids with a great breakfast selection

in the pool there were screaming kids taking swim lessons. it was weird.

slamming doors and allowing young kids to run around like a playground while the parents did nothing

didn t see the notice we could have requested one for our room until we were heading down for breakfast

the free wifi worked, but lagged some if you were trying to work and do multiple things

then restatred by 630 am, plus the screaming, normal laughing and carring on no problem but these kids just

this hotel for the pool for the kids

when we arrived we found out we had a king bed for 2 adults and 3 kids

was down so kids could not swim, could not get the tv channels to work went to desk day shift said he would

my kids can t even use their ipads

little happy hour, nice pool for the kids

it was spring break, so too many kids in the pool, etc. lol.

my kids liked swimming there

the kids were able to swim most of the time

stayed here strictly for my kids to use the pool

front office staff was great!! pool was small but kids still loved it!

they need to have breakfast items that are gear toward kids not for older people

i had to pick something it would be to have a smaller basketball hoop for kids on the outside court

perfect for our family - having basically our own little apartment was ideal for the kids and gave everyone

i also didn t like kids

pool was a disappointment for my kids who were looking forward to swimming on vacation

while swimming one of the pool light came out of the side of the pool with exposed wires while my kids and

loud kids running down the hallway after 9pm

breakfast wasn't free and cost $15 person, even kids.

had like 4 younger kids playing hide and seek till 11:30

the halls smelled like weed, and you could hear kids running up and down the halls.

in pool was little cool for the kids

the pool area needs work too, my kids were swimming and i

parking is always available

fitness room great, extended stay parking available for people traveling out of ord airport

so , listen what happened, they put near my room the huge black family with 20 kids, who were acting absolutely

super clean rooms & great location! kids loved the pool :)

stayed march 26th and the bartender was awesome with my kids and his recommendations for food etc

our 2 kids loved the fact that we were treated special with a bottle of water

my kids love the pool the most

during my stay a room full of kids down the hall were going in and out slamming doors and yelling down the

very frustrated since we have little kids who wanted to swim

in addition our booking was advertised as a 1 bedroom suite that separated from the kitchen area, this is not

good room size. near shopping restaurants airport. free parking. comfy beds.

price for hotel room with full kitchen, pool, gym, and breakfast

my kids love the pool the rooms made it feel like we was at home love it

the noisy kids running up and down the hall till 3 am

we didn't need extra room because 2 adults and 3 kids

i also loved the pool area my kids had a lot of fun and we'll definitely be back

that group of rowdy kids had about 12 of them

the kids like the buffet style better

loud kids running the halls

the pool too small, she appear bigger on the pictures. no water games flr kids

i like the place i wish the pool is bigger and the gym as well. i'll come back again

in the morning (i am not a morning person) you might want to note they did not appear to offer room service or

especially since i recently took my kids to disney, paid well over $3000

breakfast, a jimmy dean breakfast sandwich and a granola bar is better than nothing

staff was very friendly and they still serve free breakfast

breakfast

free breakfast, convenience to woodfield mall

both of my little kids slept amazing here

were filled with children and the moms swarmed the bar so we couldn t even enjoy that once the kids were

would of like a spot for families to enjoy themselves and kids could play with such a large venue it's possible

you have a competition of kids make sure they know they can't be running in the hallways at midnight or slamming

even though the executive club was closed they gave my 2 kids free breakfast

hide away bed was not useable for my kids

pool was cold and the kids wouldn't swim

my kids really liked the continental breakfast and i loved that check out wasn't until noon.

good free breakfast and the pool seems a hit with kids

kids friendly hotel and people complaining about the noise so that bother me but beside that

he enjoyed the pool with other kids

my kids enjoyed the pool and having kitchen in the room

was perfect with the kids

my kids enjoyed the pool and having kitchen in the room

great breakfast

was perfect , the breakfast, the rooms were so spacious, kids love the pool and the staff was really

the staff were amazing!!!! super great to my kids and overall extremely accommodating.

noisy kids

the scrambled eggs were for kids

close to kids attractionsrestaurants and shopping

the kids loved the pool, fountain, fish tank, and

my kids (9yo and 5yo) didn t even want to leave the hotel because of it

was excellent, pool was fun for the kids, beds comfortable, staff was very

overall was a great experience and my kids enjoyed their

it was my second time staying and my kids first

i dont eat eggs but the kids love them they wanted more...

my grand kids loved the pool

swimming pool was clean and great for kids

desk staff was super helpful and friendly to me and my kids

kids would have liked a game room, but parents saved money & kids had their tablets to play games

thankfully no kids running up and down the halls

the parking lot needs redone

breakfast

there was no breakfast because of covid issues.

i also like that bennigan's is a short walk across the parking lot

we have kids and grandkids in elgin and this is the perfect location for us to stay

the room was clean the beds was great. the kids love the food.

kids liked it and i was pretty impressed

poor cable lineup, barely any sports, movie or kids channels

exterior was ok - clean with ample parking (no good views though -lol)

hotels fault but alot of kids during this stay, and we couldn't really enjoy the pool or hot tub

room were quiet without kids running around at night

it was a great stay kids loved the pool and the breakfast was great also :)

the facility my kids loved the pool area very nice a clean the breakfast buffet was really good loved that you

could've been cleaner, and thin walls (there was a soccer tournament that weekend and some of the kids were very

walls thin heard kids in hall...very noisy also the lack of selection in the snack room

it wasn t a problem for me but if someone had kids or dogs with them they wouldn t want the wiring exposed

right off the highway, up to date, very colorful, nice pool

modern styling and lounge area and pool made for a pleasant

pool kind of small. would have liked a hot tub

the wifi could have been a little better.

also, it would be nice if rooftop bar opened before 500pm and on sundays for weekend travelers

the mini bar in the room prices really ridiculous...i rather my own

they also got confused when i asked the about ev chargers

fine for adults, but other than the pool, not very kids friendly

the bed and pillows were comfy and the kids had a blast in the pool and whirlpool.

second floor room and the high fee for pet.

they did say that they allow pets

the fitness center was very impressive. i don't see the selection of equipment at most hotels.

we had 2 kids with us & it was nice they gave us a room close to the pool & on the first floor

went with kids; ugh

the pool was good for kids

it's fine but if you have little kids, it's a trek

00 for breakfast and my kids were so scared they didn t even enjoy it or really eat

kids were prank calling and checking it

they are awesome after whole day on the road with kids

ablittle too strict for adults and way too lenient for kids

hotel was clean and we were there on a dance convention weekend which is about of little kids and a lot of mess

there was a very large group of children there for a dance convention over 500 kids

i liked that there was some food right next door in case the kids were

the indoor pool was a welcome relief for the kids

comfortable beds, japanese food court within walking distance , friendly staff, adequate gym

free parking.

the pool was super warm and clean!

seemed to have rooms either side of ours, they seemed to think it was appropriate to let their kids run around

it was very difficult with kids including a year old baby

i need a double room due to the kids i had with me

it was a terrible experience with family and kids

they didn t even have our room done, there were groups of people hanging about, with dogs, kids from the

room was spacious and clean. good breakfast. kids liked the pancake maker.

my kids found old french fries behind the end table.

the side door didn't open with a key card. the gym equipment should be more updated.

very clean very friendly staff great breakfast great location highly recommend!

breakfast was excellent with lots of options

their pool wasn't in working order and we have three kids looking to swim

the kids loved it

checked in an went to take the kids swimming an a guest had the dog in the pool area an pool

paid ---$ for a christmas night room for my kids to swim and wasn't told till i checked in that the pool was

the make your own pancakes was a great idea especially for kids, and they had a wide variety of other foods,

allowed pets, the room was clean and open and very comfy for my family with two kids and a small dog

i have 2 kids with me, so total 4

down to the front desk and the guy told me he told the attendant that it would be 2 adults and 2 kids well then

free wifi was slow

a lot of free parking space.

we asked for conjoining rooms said they would ended up our kids were down the hall were lied too

kids running yelling and jumping on the floor above my head all night even after i called and

the rooms are large and the cable channels are good. parking is great.

i liked that hotel had a kitchen set up pots pans dishes stove dish washer

pet friendly nice staff clean room but outdated they are in p process of remodeling during my

the kids liked the pool alot

splitting the room was not great, a big room should expect more people (especially families with kids) and it

would love to see muffins donuts for breakfast as the kids didnt want oatmeal etc

that the pool gave my kids a rash maybe too much chlorine not sure

we enjoyed the facilities, the pool was clean and warm enough for kids to splash for an hour

was looking for a nice overnight getaway for me and my two kids, ages 12 and 9

i didn t like that the spa pool was for hotel guests also. several kids so not quite quiet.

it was big had a lot of activities for kids and adults to do.

my toilet in the first room i was in over flowed and me and my kids had to switch rooms at 2am because there

huge disappointment for my kids and my wife really wanted to use the spa

we got a king suite which gave us a walk out patio so while the kids played inside we were able to get away in

kids had fun at the pool.

than obnoxious guests on the floor above us with their kids screaming off the balcony at everyone that went by

hotel was so cold, we could not let the kids get in the pool

leave the property and agoda also didn t give us any refund even though we are and our 3 young kids were

free breakfast does not include kids and is also not buffet based.

they provided a crib and a first floor family room near the pool for us

had to pay for high speed internet(logging onto wifi) which was so slow i couldn t even use it

courtyard, fitness center, bed, balcony

room was clean, beds were comfortable and the pool was nice and large

my kids say it all this is a really nice hotel

on the second night kids were running around knocking on room doors until 2a

requested hotel staff to at least give me roll over bed or crib as i was there with my wife and 2 kids

security around the pool there where people drinking beer in there so my kids didn't get to swim until the next

very accommodating staff. good breakfast. great location for us. pool for kids.

room was dirty and kids were running around in the hallway

since it was being renovated, the pool was closed. but we knew that prior to booking

pool and jacuzzi also parking was very easy

liked the hotel room it was nice the king size bed was great i liked the pool and the hot tub the customer

large room size and free parking.

the pool & hot tub were a great addition for the kids

this worked out well in the end because kids eat free, so we had enough credit, but wasn t clear when i booked

big enough for me to bring my 4 grandkids

loved everything from our room to the restaurant food was really good too and kids eat free if your staying so

that there was no room service.

of hockey kids, no adult supervision

we had 2 adults and 3 kids but we made it work

after a discussion the next morning with the front desk staff, i was told that the hotel allows pets on the

the breakfast bar was delicious

said there was a bar and no alcohol on the property. long drive and no beer