we had 2 adults and 3 kids but we made it work

of hockey kids, no adult supervision

also, the main reason we booked was because it had a pool for the kids

good location for business in st charles. free parking. good wine shop close by!

free parking complimentary coffee

this should be updated on this listing-- the kids were disappointed

the staff were so accommodating to our needs- early check in then late check out due to flight delay

parking lot was poorly plowed tons of snow not fresh snow either

very friendly staff clean room very good breakfast

location, pool hot tub, and exercise room. bed was comfortable too.

room was nice, clean, bed comfortable & the best part of 3rd floor was not loud with kids

where very clean all good things to say took my daughter here for her birthday nice game room for kids about 6

the pool was clean and my kids had a great time

the pool and hot tub were awesome

everything!!!!! loved the jacuzzi in the room!! the continental breakfast was delicious too!

loved everything from our room to the restaurant food was really good too and kids eat free if your staying so

big enough for me to bring my 4 grandkids

the pool & hot tub were a great addition for the kids

this worked out well in the end because kids eat free, so we had enough credit, but wasn t clear when i booked

could use some better handicap parking that is closer to accessible entrances.

the bed and pillows were comfy and the kids had a blast in the pool and whirlpool.

fine for adults, but other than the pool, not very kids friendly

mention of a $100 nonrefundable pet fee

they did say that they allow pets

second floor room and the high fee for pet.

it was ok decent upgrade in room newer bed nice size kitchen

normally would just open a window but being on the first floor you can easily be seen from the parking lot (no

parking lot had people hanging around that weren t staying at hotel.

there were another guests smoking other than tobacco on the parking lot

needs better, brighter lighting in parking lot at rear of hotel

thankfully no kids running up and down the halls

thankfully no kids running up and down the halls

i made the reservation, i asked if early check in would be possible

breakfast can include more items.

there was no breakfast because of covid issues.

poor cable lineup, barely any sports, movie or kids channels

kids liked it and i was pretty impressed

we have kids and grandkids in elgin and this is the perfect location for us to stay

the room was clean the beds was great. the kids love the food.

breakfast was awesome

called to request a room away from the elevator and asked about the indoor pool since i had kids with me

pillows were not supportive and the pullout bed was extremely uncomfortable even for the kids

great amenities such as a pool, workout room and breakfast

full breakfast

the pool was a bit small but i was the only one swimming so it worked

the kids really enjoyed them too

my kids loved it

the kids had fun in the pool while my husband and i enjoyed the hot

fumes from the chemicals hurt kids eyes and unable to swim

book this hotel because there was a pool available and when you travel with kids do you want some thing for them

my shower was broken, the staff was rude, my remote control didn t work. no wifi.

the wifi connection was decent

love this hotel. great staff, free breakfast and wi-fi.

hotel had ample parking and was near to plenty of restaurants

wifi could be a lot stronger and stay on longer

beds, fun pool area for the kids, good breakfast selection, friendly staff, showers were very nice, liked that

my grandchildren enjoyed the kids pool

the pool area especially that it has a kid pool for the kids and a hot tub also you can play volleyball in the

great family atmosphere, staff was helpful, and the pool was great for the kids and adults.

nice location, convenient. clean facility. good food. great staff. pool was fun for the kids.

that the kids couldn't go swimming

i closeness to family n friends it had what i wanted in there for the kids

booked a one bedroom suite for my fiancee, my 3 kids, and myself

i had kids with me from out of town too

it s like pretty much a rehab/ re-entry program for parolees and convicts i suggest not taking kids it s

we asked for conjoining rooms said they would ended up our kids were down the hall were lied too

kids running yelling and jumping on the floor above my head all night even after i called and

and we found out it is pet friendly

pet friendly, clean, friendly staff. very good value for this class of hotel.

pet friendly nice staff clean room but outdated they are in p process of remodeling during my

in the pool there were screaming kids taking swim lessons. it was weird.

pool was great for the kids with a great breakfast selection

slamming doors and allowing young kids to run around like a playground while the parents did nothing

i wish breakfast would last longer and more tea variety

small pool.

was excellent and my kids really enjoyed the swimming pool

after the kids went to bed the drunk parents took the

was very polite and kind everyone greeted me i remember one of my kids even asked me do they know you

it was a great room but the pool was amazing, kids had a great time

com had sent us it was late and i had kids that was in sleepy and ready to go to

high class, we got it for the pool but we didn t even get to swim (not the hotels fault, the kids were too

indoor pool for the kids

kids everywhere, noisy at

to stay on the 5th floor this time and, with kids, that can seem so far away from the door

the kids love the pool area, too

we mainly went to take the kids swimming

overcrowding of (undersupervised) kids in the small pool area.

free breakfast, free wifi an proximty to top golf

same breakfast everyday

room was big and had a full kitchen

is good, and there's a target right in front, which is very helpful if you're traveling with kids

the kids in my party was very disappointing about the pool

we stayed for the pool but the.water was to cold my kids wouldn't even swim

there were a lot of high school kids there for a tournament so the breakfast line was big, but it moved quickly

kids loved the pool

reason for the leisure was to take the kids swimming every day

that the pool was closed and that s the reason i brought my kids was so they can swim

my kids were upset

everything and my kids enjoyed the

breakfast was wonderful

asked to take out trash and stuff outside the room which was very inconvenient especially with kids

nice and small, liked all of the breakfast options for picky kids :)

the pool had kids spitting and coughing couldn t get in cause covid-19

poor food, poor service, pet smells, garbage in the hall.

they had a bar area with a tv but no bartender and tv was off

only one kids channel too

the rom was nice and clean and my kids and there friends had a blast in the indoor pool

went to the hotel just to take the kids to the pool

breakfast selection kids loved the pool and there was always towels available and you needed a key to get in

traveling with kids so this worked perfectly for us

) the breakfast was simple nice enough for a work trip or quick start off for kids but pass that you need to

to be between 7-10, we went down at 9:15 on a sunday and to our as surprise no breakfast, my kids left the hotel

shady place keep your kids away

laundry facilities, washers take long

was stained, reception didn't do anything about random people walking outside the hotel in the parking lot all

good breakfast, great room with comfy beds, kids enjoyed the pool. we had a wonderful stay.

kids next door screaming and yelling and banging on the walls

breakfast not available due to virus

breakfast area too small ...crowded into small semi circle

pool is outside only but clean and nice

lobby and elevator was always wet due to kids coming out of the pool

the kids liked the pool

of the front desk talking to us and accusing the kids as to much noise they called the police when there was a

occasionally kids running in the halls

kids running up and down the hall

the pool was small and ice cold. my kids were freezing.

it was the one night away from kids that we could sleep in

pool no jacuzzi can you billed me one amount and my charge says you re charging me more what s

it took a while to connect to the wifi but other than that, love the property.

was taking forever to come up and down, room carpet smells bad, didn t get room service next day

we ordered pizza from outside for the kids but had no paperplates or eating utensils

so i could rest as there was a big high school group checking in and i needed sleep without noisy kids so they

pool area clean and fun for kids

our sofa bed was very nice uncomfortable. kids had to sleep on our bed

party next door to my kids room. walls were apparently thin & their talking kept them awake.

arrival friday night at 7pm, the hotel was packed with kids/parents for a soccer tournament

better kids brkfst

the kids were having fun loudly in the hallway after 10:30 pm

to many unattended kids in pool

i wish i had been on a floor further away from the groups of soccer kids

did have a working pool which my kids enjoyed

one of the guy did not even want to give water to the kids

kids were in awe

we took our kids (indoor) swimming and it started to rain outside, then the rain starts pouring inside also,

parking seems more on the side of the hotel versus in front of the front doors

when allowing customers to book for some big school event they should find a way to keep the kids away from

1130pm someone in our hall kept letting door slam at least 7 times and this morning at 730am kids running and

kids loved the pool.

kids loved the pool

no warm cookies. extremely busy with kids running the halls (we all did it as kids).

a lot of kids driving their cars up and down in the parking garage.

and more then 75% didn't have a hanging tag, elevators and halls smelled, wasn't told about no room service we

sometimes it was a little noisy with the restaurant and bar down the hall.

we called the night before for room service breakfast

having a restaurant and bar was very convient, especially for breakfast.

was down so kids could not swim, could not get the tv channels to work went to desk day shift said he would

this hotel for the pool for the kids

my kids can t even use their ipads

then restatred by 630 am, plus the screaming, normal laughing and carring on no problem but these kids just

when we arrived we found out we had a king bed for 2 adults and 3 kids

pool is a little small, but kids clear out late at night for an adults only quiet time experience

the pool hours were great- open until 11 for kids, 12 midnight for adults to have some quiet time

was clean didn't look dirty like some hotel pool, i also like they give adults pool time with no kids

the kids were able to swim most of the time

my kids liked swimming there

kids birthday party in 2 adjoining rooms. could not sleep. terrible.

sheets on both beds so the sheets kept coming off all night booked a room for two adults and two kids only had

that tied up alot of money we wanted to use to go and take the kids somewhere fun to have a good time but we

great place to stay kids and all of us had a great stay

no free breakfast maybe kids should be able to eat free something

i also didn t like kids

i had to pick something it would be to have a smaller basketball hoop for kids on the outside court

guests were pretty noisy, little kids jumping around and being obnoxious

the continental breakfast was amazing, the kids love it

each room had a bathroom and full kitchen, great for travel with kids

pool was amazing!!! clean n warm!!! my kids enjoyed it very much and gym was nice n super clean!

then security comes at midnight, saying the received compliants about kids, but it was the large families across

had a problem with the security coming to my door messing my with my kids i was pretty upset she told me it was

went with friends and children and hoped to have joining rooms with the kids

my kids always enjoy the pool, this is the reason we come here.

in pool was little cool for the kids

the pool area needs work too, my kids were swimming and i

the halls smelled like weed, and you could hear kids running up and down the halls.

there was plenty of parking in a well-lit parking lot

offer free offsite gym pass for guests who prefer gyms with variations of fitness equipment

during my stay a room full of kids down the hall were going in and out slamming doors and yelling down the

very frustrated since we have little kids who wanted to swim

price for hotel room with full kitchen, pool, gym, and breakfast

very clean, beds comfortable, great breakfast

the pool to cold

highly recommend, kids loved making waffles and fitness center is good

our 2 kids loved the fact that we were treated special with a bottle of water

so , listen what happened, they put near my room the huge black family with 20 kids, who were acting absolutely

there were multiple groups of traveling kids soccer teams that monopolized the open seating rea where parents

pool was warm and my kids kept wanting to go

especially since i recently took my kids to disney, paid well over $3000

free breakfast, convenience to woodfield mall

in wrong room,room service provided by me, set garbage in hall, walk down to lobby for towels,tiolet paper cups

breakfast and pool

was trash all over the parking lot

while swimming one of the pool light came out of the side of the pool with exposed wires while my kids and

that is really dangerous when you have kids and could risk them putting it in their mouth

breakfast wasn't free and cost $15 person, even kids.

had like 4 younger kids playing hide and seek till 11:30

loud kids running down the hallway after 9pm

the pool too small, she appear bigger on the pictures. no water games flr kids

the kids like the buffet style better

loud kids running the halls

the pool is kind of small - a 3 ft-4ft, but my 7 year old enjoyed it.

the pool was smaller than expected.

breakfast was okay. my kids are picky eaters, so they did not care for it much.

my kids love the pool the rooms made it feel like we was at home love it

that group of rowdy kids had about 12 of them

my kids have food allergies so the full kitchen was extremely appreciated.

i also loved the pool area my kids had a lot of fun and we'll definitely be back

room were quiet without kids running around at night

hotels fault but alot of kids during this stay, and we couldn't really enjoy the pool or hot tub

the facility my kids loved the pool area very nice a clean the breakfast buffet was really good loved that you

it was a great stay kids loved the pool and the breakfast was great also :)

did not like fitness room had no cell service or wifi, too many kids in hot tub unsupervised .