the wifi could have been a little better.

the mini bar in the room prices really ridiculous...i rather my own

they also got confused when i asked the about ev chargers

also, it would be nice if rooftop bar opened before 500pm and on sundays for weekend travelers

my kids found old french fries behind the end table.

room was spacious and clean. good breakfast. kids liked the pancake maker.

breakfast was very good and room was very clean.

breakfast was excellent as were the accommodations

the restrictor valve inside the shower head ) and the cable was out and i couldn't connect to the wifi it said

we had 2 kids with us & it was nice they gave us a room close to the pool & on the first floor

00 for breakfast and my kids were so scared they didn t even enjoy it or really eat

went with kids; ugh

the pool was good for kids

it's fine but if you have little kids, it's a trek

i liked that there was some food right next door in case the kids were

the indoor pool was a welcome relief for the kids

parking fee was a surprise but i understand why

parking

pool, starbucks in hotel, easy parking, friendly staff

seemed to have rooms either side of ours, they seemed to think it was appropriate to let their kids run around

i need a double room due to the kids i had with me

it was a terrible experience with family and kids

they didn t even have our room done, there were groups of people hanging about, with dogs, kids from the

it was very difficult with kids including a year old baby

it wasn t a problem for me but if someone had kids or dogs with them they wouldn t want the wiring exposed

walls thin heard kids in hall...very noisy also the lack of selection in the snack room

pool table, jenga, cozy couches, tables to sit at

we didn t use the pool but it looked very nice

the lobby / bar area was inviting with a pool table and board games

down to the front desk and the guy told me he told the attendant that it would be 2 adults and 2 kids well then

allowed pets, the room was clean and open and very comfy for my family with two kids and a small dog

i have 2 kids with me, so total 4

everything but the pool area was cold. other than that we will be back for sure.

the restaurant / bar in the hotel had great food, reasonably priced

very close to a lot of activities for the kids and food

swimming pool was clean and great for kids

my grand kids loved the pool

breakfast was great. staff was great! kids enjoyed the pool.

the pool was closed was a bummer for the kids. but the stay was still great for them.

even though the executive club was closed they gave my 2 kids free breakfast

you have a competition of kids make sure they know they can't be running in the hallways at midnight or slamming

would of like a spot for families to enjoy themselves and kids could play with such a large venue it's possible

we specifically requested a pulled away bed for our two kids since our babysitter sintuation has changed

were filled with children and the moms swarmed the bar so we couldn t even enjoy that once the kids were

he enjoyed the pool with other kids

was perfect with the kids

my kids enjoyed the pool and having kitchen in the room

loved the room, breakfast, and pool

the pool was way too cold.

they said it would be fixed in the morning but the next day it was still too cold for my kids to go in

hide away bed was not useable for my kids

they had a heated pool which the kids enjoyed

good free breakfast and the pool seems a hit with kids

kids friendly hotel and people complaining about the noise so that bother me but beside that

my kids loved the pool and i enjoyed relaxing in the hot tub.

clean. my kids loved the breakfast.

the kids loved the pool, fountain, fish tank, and

my kids (9yo and 5yo) didn t even want to leave the hotel because of it

it was my second time staying and my kids first

close to kids attractionsrestaurants and shopping

noisy kids

the staff were amazing!!!! super great to my kids and overall extremely accommodating.

was perfect , the breakfast, the rooms were so spacious, kids love the pool and the staff was really

it's fine for the family, but the kids even noticed it didn't match the picture

that group of rowdy kids had about 12 of them

we didn't need extra room because 2 adults and 3 kids

breakfast was okay. my kids are picky eaters, so they did not care for it much.

i also loved the pool area my kids had a lot of fun and we'll definitely be back

were a couple hillbilly dads doing cannonballs with the kids for two hours

the pool too small, she appear bigger on the pictures. no water games flr kids

loud kids running the halls

the kids like the buffet style better

i did not use it but the pool looked tiny.

i like the place i wish the pool is bigger and the gym as well. i'll come back again

every night the pool was crowded with little kids and my girlfriend and i had no way to relax

room were quiet without kids running around at night

it was a great stay kids loved the pool and the breakfast was great also :)

did not like fitness room had no cell service or wifi, too many kids in hot tub unsupervised .

the facility my kids loved the pool area very nice a clean the breakfast buffet was really good loved that you

while swimming one of the pool light came out of the side of the pool with exposed wires while my kids and

breakfast wasn't free and cost $15 person, even kids.

loud kids running down the hallway after 9pm

that is really dangerous when you have kids and could risk them putting it in their mouth

had like 4 younger kids playing hide and seek till 11:30

especially since i recently took my kids to disney, paid well over $3000

due to covid-19 there is grab and go breakfast which is a brown paper bag snack.

i was offered a late check out

the paint stripes that mark the parking spaces are very narrow, 8 2 compared to standard 8 6 which

especially since i recently took my kids to disney, paid well over $3000

was different and they were very accommodating because i really wanted an adjoining room for our kids and they

super clean rooms & great location! kids loved the pool :)

there were multiple groups of traveling kids soccer teams that monopolized the open seating rea where parents

pool was warm and my kids kept wanting to go

clean, quiet, and a great facility for kids as well with late pool hours

room was dirty and kids were running around in the hallway

since it was being renovated, the pool was closed. but we knew that prior to booking

although i did not use it to navigate the city, the complimentary o'hare airport shuttle service was nice

pool and jacuzzi also parking was very easy

no shuttle to o'hare.

very frustrated since we have little kids who wanted to swim

during my stay a room full of kids down the hall were going in and out slamming doors and yelling down the

room was spacious, clean and the pool was awesome!

i didn't make breakfast but the location was great!

in addition our booking was advertised as a 1 bedroom suite that separated from the kitchen area, this is not

in pool was little cool for the kids

the pool area needs work too, my kids were swimming and i

the halls smelled like weed, and you could hear kids running up and down the halls.

the complimentary breakfast was a nice bonus this stay

breakfast available for purchase and nice bar for evening night cap

perfect for our family - having basically our own little apartment was ideal for the kids and gave everyone

adult and 3 kids

the continental breakfast was amazing, the kids love it

i had to pick something it would be to have a smaller basketball hoop for kids on the outside court

guests were pretty noisy, little kids jumping around and being obnoxious

the kids were able to swim most of the time

little happy hour, nice pool for the kids

pool is a little small, but kids clear out late at night for an adults only quiet time experience

the pool hours were great- open until 11 for kids, 12 midnight for adults to have some quiet time

that is a huge plus to be able to sit in the hot tub after kids go to bed

when we arrived we found out we had a king bed for 2 adults and 3 kids

then restatred by 630 am, plus the screaming, normal laughing and carring on no problem but these kids just

was down so kids could not swim, could not get the tv channels to work went to desk day shift said he would

my kids can t even use their ipads

this hotel for the pool for the kids

our kids even noticed and commented how extremely nice it was

breakfast needs to be changed. i have two kids and they like to eat different everyday.

parking was very limited.

rooms are spacious. staff accommodated special request. guest laundry available. full breakfast.

breakfast was little repetitive but still great

on the second night kids were running around knocking on room doors until 2a

requested hotel staff to at least give me roll over bed or crib as i was there with my wife and 2 kids

my kids say it all this is a really nice hotel

security around the pool there where people drinking beer in there so my kids didn't get to swim until the next

very accommodating staff. good breakfast. great location for us. pool for kids.

we didn't get a decent night's sleep because kids were running in the halls, shouting beginning at 6:30 am

too many parties kids running all over

it was in a closed off space in the basement with some offices and a small fitness center, didn t have any

is not answering the all whenever i dialed them for room service or front desk or house keeping

their is no microwave and room service doesn t come to the room and clean

offered to switch our rooms immediately, but we chose not to, so we wouldn't have to move our kids

parking was very close to entrance of our room

the pool was not working properly. carpet was worn and needed cleaning.

pool area clean and nice and warm

since we traveled from europe we were wide awake at 4am so it was so nice that the gym is 24 hours and we were

was totally peeling, faucet dripped, no security -back entrance doors were unlocked, kids running through hallways

the room was clean, the shower was awesome, parking was easy, and it felt safe there

no wifi, there is no need to charge your customers for wifi.

wifi was not free for costumers.

asked for late check out and was denied

buffet breakfast also available at the time of our stay, $15 for adults, $12 for kids

the kids were able to enjoy themselves instead of being trapped in a room

the hotel the staff was friendly and the room was big enough for me , my husband and my three kids

over fifteen people multiple kids under 16 unattended

at 2 am and with kids in tow, that was pretty disappointing

hotel was so cold, we could not let the kids get in the pool

we got a king suite which gave us a walk out patio so while the kids played inside we were able to get away in

than obnoxious guests on the floor above us with their kids screaming off the balcony at everyone that went by

leave the property and agoda also didn t give us any refund even though we are and our 3 young kids were

kids had fun at the pool.

it was nice to have an indoor pool for the kids to enjoy

the kids liked the pool alot

my kids loved the breakfast and the front desk attendants were very nice!

it wasn t busy and we were able to swim with the kids each day

would love to see muffins donuts for breakfast as the kids didnt want oatmeal etc

there were no kids in it the two days i was there which is odd

very comfortable and spacious room. superb pool

the building itself is very nice the pool and exercise room

the pool was a really fun feature

i m satisfied with my stay. even without room service the stay was wonderful.

there was a very large group of children there for a dance convention over 500 kids

on checkout we probably waited for 15 minutes (we were high up with 2 small kids and a fair amount of luggage

hotel was clean and we were there on a dance convention weekend which is about of little kids and a lot of mess

they are awesome after whole day on the road with kids

ablittle too strict for adults and way too lenient for kids

free breakfast does not include kids and is also not buffet based.

was no shuttle service from o'hare but the hotel does have a relationship with american taxi at a flat

bar was excellent with a fully stocked selection of spirits and food

shuttle ran too late to catch our flight so we had to rent a car

the shuttle was unavailable when we needed it.

i m sure some kids are on a sugar high

my partner and kids enjoyed the stay here

we chose not to swim because the kids had a great time in the large room

sleeper sofa where the kids slept was of poor quality, not allowing for a good night rest after the long flight

wife and kids loved it

really wish there were muffins or donuts for young kids

who is disabled had surgery, but it was not the same, we got a double bed and a pull out couch, kids were not

she also know that my kids are going to concert so she also provided them with the room facing the concert hall

cleaning is topnotch they pay attention to every details in the room despite the fact that kids will always

close to airport. airport shuttle.

not very infant friendly, older kids would be fine

staff was super nice, the kids loved the pool and i enjoyed the 24/7 coffee

ud83dude05 and pool ,since i brought kids will love to have different kind of breakfast like more variety or

i loved the room it was very clean and my kids loved the pool.

customer service awesome housekeeping love the area my kids definitely enjoyed their time staying there

pet and parking fees

ac in gym was not operational

i loved the free shuttle service back and forth to the airport

breakfast

breakfast was as good as always, the staff is really nice and the beds are extremely comfortable

hear everything, opening doors, talking, kids playing or running

old lady at the front desk was a little grumpy with the kids

kept asking if we could fit in a one bed room, but being 2 adults and 2 kids he realized it wasn t possible

clean, nice staff, and kids loved the hours of the pool.

the pool for the kids

large hotel, great for kids

the hotel's fault but kids were running up and down the hall until very late -- after midnight

very comfortable for the family . has what u need . my kids loved the pool very warm water .

nice pool size for kids to enjoy. prompt response from room service.

i like that there was a pool for kids.

clean kitchen

really nice swimming pool

on site restaurant and coffee bar are very

parking was cheap and the hotel was really nice , with free breakfast

free breakfast

i then called the front desk and they said no so i had to drag my kids out of bed with only fifteen minutes

kids running around

very friendly staff and kids loved the pool.

policy (kids are allergic to some pet hairs) so it was clean and good selection of breakfast items

kids running around slamming the door

have suites, which is great if you need to have kids sleep in a separate room (we have a travel

the king pull out in the the living area came through clutch for the kids

are nice, enjoyed the split between the room and living area, so there was space for the kids

sofa bed. family with kids net door.

had missed a flight and had two families w kids

i have 2 kids we got 1 room with 2 bedroom, airport shuttle bus for free.

when we got there they just seemed like bored high school kids and that explained why they didn t seem like

i am a single mom with 2 kids and needed some help with my luggage

wish the curfew was a little earlier, as we had an early morning flight to catch and there were kids yelling

a two queen bed and upon arrival was told they didn t have that available for me and my three kids

couldn't have asked for more after a 15 hour flight with 3 kids

having boarding passes and tsa precheck allowed the kids and i to go airside and look around at will

it was the perfect solution, and the fact that there was a kids' menu at all was not clearly indicated on their

location was the attractive quality at the outset and the facility was easy to reach at 1am with kids - just

good it has a pool so the kids could burn off some energy

receive a lot of racism from other customers that didn t have kids

was clean and kids friendly with other kids and parents but the ones that didn t have kids seem

there also way too many kids at the hotel the night we stayed

the kids that were running and playing outside my room and knocking on the door a running away.

it's hard to relax with kids jumping in and out

swimming pool with kids area, perfect for letting the kids power themself out after a long flight

no kids

the splash pad for the kids was wonderful

really liked that they had a pool area for smaller kids to play in

my kids shouldn

evenings feature some type of live musical entertainment on the outdoor patio overlooking the golf course

location of the hotel with a surrounding greenery and golf course

situated on a golf course

boutique hotel at an awesome golf course

view of the parking lot, no couch and tiny desk

very bad beds hurt my kids and wife back and mine

clean; excellent for family with kids where the whole family can enjoy in the clean swimming pool and whirlpool

staying with myself and two kids and had room for everyone with the king and sofa bed

clean; excellent for family with kids where the whole family can enjoy in the clean swimming pool and whirlpool

the bar and restaurant was closed. there was a big floating in the hot tub

it was the one night away from kids that we could sleep in

the pool was small and ice cold. my kids were freezing.

there was no free breakfast no room service

pool very small . bathrooms outdated needs some attention .

the bar was closed during my stay

have liked a cheaper breakfast option for my kids

great location for us. very close to kids and grand kids.

breakfast was bland and it was only for 2 adults and two kids if you stayed 2 nights

there were kids there for a tournament who left trash it was cleaned up immediately

a night out with the kids we came back to the room to shower and the water was ice cold, the barley put towels

asked to take out trash and stuff outside the room which was very inconvenient especially with kids

the pool had kids spitting and coughing couldn t get in cause covid-19

nice and small, liked all of the breakfast options for picky kids :)

location, room size, clean bathroom, comfy bed, parking, staff service

location and quality of location. the hot breakfast is great as well.