i feel they are not welcoming, not respecting & no one wants to check me in for no reason (kids behavior from

great pool for the kids and a free laundry

location, and the suite layout is fantastic if you are traveling with kids

couch and 2 extra towel sets despite the fact that the reservation was for 2 adults and 2 kids; however, the

parking

indoor pool is a great bonus for the kids

my kids enjoyed the indoor pool

the room, neat bathroom and toilet, comfy sofa, comfy bed, 2 tvs (very useful when you are with kids), big enough

pool was great. swans in the lobby were a hit with the kids. location was great.

very clean and great staff. live royal swans hotel employees were a neat treat for the kids.

noise from late check ins- mainly kids yelling and laughing in parking lot and hallway.very

the website says it has an indoor pool for kids to swim, no pool

s experience ever the room smelled like gasoline kids are running up and down the hallway

the group was loud and kids were allowed to run around lobby and elevator area

so not a good option for families with young kids

and unfortunately when i arrived they told me that they were not any available cribs for my kids

the morning breakfast buffet was sufficient to satisfy the kids appetites before we headed out to the city for

one of the best hotels we have ever stayed at and we travel a lot for our kids sports

it afforded some separation between the kids and my wife and i in a single room layout and the breakfast buffet

it was very hard to find a table for me and my kids to eat when breakfast was near closing, making for a

parents not watching kids at the pool/gym

my kids didn't want to leave they enjoyed the pool plus, the hotel wasn't far from the places to get

the kids loved the pool and i enjoyed the workout room located right outside of the pool

and there were kids playing in the

loud, annoying kids in the bar area late at night

we used white noise since we had kids who couldn t do earplugs

pool wasn t working, which i had planned to use with my kids. that was disappointing.

the have a great kids menu for room service

there then get off to go get on a another one to get back to your room especially traveling with kids

hotels that provide a free breakfast as the restaurant would have been too pricey for myself and kids to have

the shuttle van will go to dulles airport, the reston town center and other nearby areas that while not

close to airport and great breakfast

it would make a nice area to relax and to eat breakfast

clean, well decorated and designed, nice gym, and close to a lot of suburban amenities, including metro

the shuttle took very long to pick us up at night. next day wasn t the case.

this arrangement would have also minimized the likelihood of other guests being disturbed by the kids

is a group with many kids arrived in the midnight and really noisy

thinking it was just them being kids again we ignored the knock

despite we all have kids

the wifi was very slow that i couldn t get a lot of my work done

neighboring occupants.. their kids kept on banging the door...

one afternoon there were kids running

if that wasn t bad enough the kids started screaming at 6:30 am in the same room

was very friendly, my kids loved the free suckers

was a bus load of kids there

is close to the highway, for easy access, and for me it is about mid-way between my kids snd parents

didn t open the pool on an overcast drizzly day (no thunder or lightning), kids would have easily swam in that

near the airport and kids really enjoyed breakfast

great for family s or traveling with kids

had a 4am wake up and kids were sitting in hall laughing make loud noise told them to keep quiet didn t work

very good location. kitchen provides flexibility to cook than eat outside.

breakfast was lovely, we really enjoyed it, especially my 8 & 9yr olds

breakfast was excellent with various varieties for all age groups and location was warm and cozy

the breakfast, was good

the breakfast is delicious and i love the property decoration

wish that it was an outside pool.

one bar of soap in room

awesome bar by the lobby

from the front desk staffs to the kitchen staff for breakfast to their house keeping staffs

staff was excellent, roof top bar was top tier

bed (and sofa bed for the kids) were comfortable

shuttle service hours were accommodating to my late night arrival

airport shuttle, breakfast

wifi hardly worked

comfortable rooms; decent breakfast; free parking; convenient for dulles; decent gym; good

being out allll day to come back to the room to relax we found the tv didn t work, and then the kids pulled

the kitchen is clean and selection of breakfast is good

the free shuttle to dulles airport was nice because we could catch the metro from there to go to dc and

the shuttle bus arrangements were rather vague.

the complimentary breakfast a welcome bonus

kids running the halls all hours of the night and very uncomfortable bed and pillows plus our room

the parking was free when we returned to get the kids

outdoor pool was closed, a big disappointment for my grand kids

when i requested to just have access to the pool so the kids could swim while we waited for our room, the

me in basement level were i discovered that no one from skycap is going and i had to leave my kids outside in

the shuttle services were very

just unfortunate that because of coronovirus, the pool, gym and breakfast were closed , but absolutely understandable

although that happened when we arrived, we had the best experience with the shuttle drive and guest services

wish i could have gotten room service delivered but i completely understand why - i was allowed to take food

if a guest needs to go somewhere, the hotel provides a shuttle with a driver, which is very convenient

walk in the door told the front he said he was telling his manager hours later still there with kids walking

the kids enjoyed the pool, and the rooms were nice

kids running in the halls as well as them and their adults yelling down the hallway, but that has

we came with three families and everyone was so nice to the kids

kids enjoyed hanging out in the lounge area

the kids meal was $16 but looked and tasted absolutely

would be very difficult to manage with babies or kids

there was not one channel for kids to watch cartoons on

i chose to stay there because of the indoor pool, but it was too cold and kids were very disappointed

lady at front desk when i was checking out was a little irritated that my kids wanted to use the door that

- walk right into nice shopping center that has everything you need, even a little playground for kids

it was across from the pool area and gym so constantly people talking

fast and they were very nice and considerate when we asked them for a late check out ,even the shuttle to the

it was across from the pool area and gym so constantly people talking

excellent breakfast. very clean spacious room.

was great, our kids loved that they can make their own pancakes

even though i was very happy overall with the hotel i probably won't go back since i have kids and they need

noisy family slamming doors, kids running in the hallway, screaming, and literally banging off the walls until

it had a kitchenette with a 2 burner stove, full size

the gym, the coffee tea availability round the clock, the barbeque and uninterrupted broadband services

they ran out of breakfast because they could not accommodate two large buses of kids

the kids liked the pool

the breakfast was very good and location too was.good

they ran out of breakfast because they could not accommodate two large buses of kids

we glad to get a parking space

dulles airport was just a 10-15 minute drive from the hotel and a shuttle is offered

the friendliness of the staff from shuttle to check-in

shuttles were not running

they also gave access to an off-site 24 hour gym, but i didn't try

the wifi wasn't working very well

i booked in my search i filtered hotel with indoor pool because i was traveling with my kids and to get out of

pool area was perfect for the kids. beds were comfortable.

it's a lovely place if you travel with kids or teens

wifi not protected. no password required

tight parking but wasnt too bad.

kitchen papers are recycled

breakfast was rather basic

the breakfast was good having fresh made waffles

breakfast was delicious, room was clean, staff was nice, restaurants and shopping center extremely

bed was extremely comfortable! breakfast was very good!

besides the staff being great to us, the indoor pool being open was an a+ to help keep my kids occupied

was very loud and noisy with kids running around, pool was small

was a group of kids who were running through the hotel

the pool is small but perfect for little kids

kids enjoyed the waffles a lot

lots of kids running around

kids running all night long could not sleep paid too much money for the inconvenience.

noisy at night, kids/young adults running around inside being loud and no one said anything

we were travelling with the kids, wished if we could had the connecting rooms

small kitchen area useful with small kids

kids loved the

there only for one night to get away from kids and get a good night sleep the bed was nice and comfortable, very

checking in process and the people at the desk had very nice personalities and very kind to my kids & myself

the kids diving in the pool was very annoying while the parents just ignored and watched them and they

room size was great, the heated pool was great for the kids, perfect location and plenty of parking

food was also exceptional, my kids loved the menu offered, oh and the breakfast was also good

told me they did not have a double bed when i booked for a double bed because i was with my kids and then gave

extremely helpful and really tried to keep the property cleaned up with the amount of kids and families there

are very thin, kids were running in the halls screaming and slamming doors until 11pm and couldn t sleep

easy check in, easy shuttle transport to airport

way to many screaming kids running the halls at all hours of the day

my kids enjoyed the pool

room was spacious. nice pool for the kids. good breakfast options for everyone.

kitchenette comes with everything one would need

was great, breakfast was better than expected, walking distance of some great places to eat

it was our last day in the us and i promised our kids that we would end the trip with a pool side hotel

parking is tight

desk gave me the coupons - even though i had not officially ordered the two rooms with the super pet expo discount

we asked if they had an ev charger in the parking lot and they do not

close to the airport, available shuttle to and from airport

pool was close that means kids not wa happy no housekeeper no ice found in the ic machines

i wish the gym facilities had a little bit more to offer. but they were adequate enough.

parking

it was a clean hotel, nice bar area

friendly staff, ample parking, well-lit parking lot, what more could i ask for

dirt in the corner behind the man door, bath tub wasn't very clean (as in i cannot give my kids a bath

the hotel was unsafe, and i hit my two kids with me

location parking

kitchen in rooms

it has parking right in front and only 2 floors and it is very quiet.

the room isn't soundproof; the receptionist mentioned that the kids are being too loud

and no swimming pool for the kids

had in my reservation 2 adults and 2 kids

there was thrash in the container in the kitchen.

little better breakfast items

parking lot is too far of a walk

the amenities are kept up well like gym and indoor pool area

gorgeous grounds, outdoor pool and spa.

hard to figure out how to get to the outdoor pool.

room service forgot to bring utensils and part of the meal we requested but quickly came back up

one of the nights there was a car alarm that went off and my kids were petrified with that alarm

has plenty of outdoor space that is gated in for relaxing - especially if traveling with a dog or kids

with our 3 kids, we all just need to space to decompress while on vacay

wish the trash can in the kitchen was a little bigger and there wasn't little kids running around upstairs during

having said that the kids were happy with the options that were there

rooms were quite big and we have no problems staying with kids

too many kids, no tv, staff walked in my room without knocking twice

screaming kids in the lobby woke us up before 7am

the bar is also gorgeous and serves great

bar and restaurant

traveling for hours with kids and hoping to be able to get in our hotel, we tried to check in at 3 and our room

the kids especially loved the pancake maker

in one loudoun, brand new, clean, fantastic facilities to cater for families especially with kids and teens

even the saturday morning farmers market was close by and a hit with the kids

of rooms were available and we were paired next to a family that had loud kids at 10 o clock at night

breakfast was good (no waffles though so my kids weren't super thrilled)

i like the fact it was an indoor pool for the kids.

the room next to me had wild kids up at 5:45

travel with 3 kids

open the pool earlier for early-risers to exercise

fact that my kids where strictly supervised by the life guard at the pool a parent can handle there kids at al

brought my kids

pool had rather limited hours- if you want to use it, you may need to schedule your time around it

my biggest pet peeve was that he told me to pull around the side to bring in luggage but failed to mention

no pets allowed.

room layout with the trundle bed for the kids with us

booked the 2 rooms knowing the kids could use the pool during down time but unfortunately was closed until the

pool way to small. was told we couldnt go in. there were about 15 kids or more in the pool.

we loved this hotel and loved that they were kind and welcoming to our two kids

there was a wedding party staying at the hotel the weekend i was there with tons of kids

wanted to stay in a hotel that had a pool, so the kids could swim before their long day of travel and flights

finally, no more kids could be heard

marijuana and the indoor pool was converted to a conference room which is a bummer when you have kids

two nights we had kids above us bouncing around making a lot of noise

my kids loved the crispy bacon

no kids play area, and no dinner/lunch options

great room, nice kitchen, spacious bathroom. nice complimentary breakfast provided.

i was working from the hotel and the desk provided was excellent and thank you for the free wifi

breakfast was terrific! the room was spacious and very comfy!

very clean, breakfast was one of the best!

on our first night kids smoking weed out in thr courtyard

as a single mother of 3 kids, i was afraid to get out and change rooms

location location amazing staff ample facilities great value for money lots of free parking in the busiest part

first of all it is a nice very calm hotel with nice breakfast and friendly staff specially the room service

excellent customer service and they have a real continental breakfast

fitness room could stay open later for people who want to work out after the kids go to bed

limited activities to do with young kids. no balconies.

beautiful resort, clean rooms. kids loved the pools.

kids in the hot tub

they had three pools and one is for 18 and older so that was really nice not to have kids not splashing around

laundry facilities were large and convenient.

great accommodations, great breakfast, very nice people.

the free breakfast was one of the best i've had

the wifi not being free

even though we arrived late for breakfast, the staff prepared something for my

the location is not walakbale to anywhere especially if you are staying with kids

very very sterile environment, family and kids screaming in the next room well until after eleven, big trash

and we were all so very tired after a very long day of wedding festivities with our younger kids in the car

friendliness if the staff and the services they offer, especially the shuttle bus service is great

the room service menu in the room was out of date

is awful- bananas so overripe as to be inedible (black and disgusting), cereal choices only kids would like

the netflix feature on the tv was a great tool for keeping my kids happy

late night and i can t remember the last time i ve been able to sleep in with my job and kids but housekeeping

modern ..simple..contemporary remodeled excellent. gym fab

gym was excellent

loved the kids check in! the little details they attend to.

there was a sizeable bump that made it dangerous for my kids to walk on

enjoyed our stay with our kids

even ordering straws for the kids took them over 45 minutes

excellent; service so polite; room service wonderfully fast

provided only one room to have my kids with me

location is safe and kids friendly with lot of activities in the mall if you decide to spend time there

false advertising and my kids were quite excited to swim

dining was from the restaurant down stairs and the food was very limited especially when you have kids and it

my kids picked this place because they liked the pool

kids liked the

the only downside to our trip was non-hotel related, there happened to be a bunch of kids on our floor that

no swimming pool, lack of activities for kids.

shuttle service and the drivers were fantastic

the shuttle service on the thursday afternoon.

live music friday and saturday, lots of kids running around during the day, very family friendly

it was great that they offer bedrails for our smaller kids, but only one, not 2

wasn t expecting it to be so many kids but i understand that it was a soccer team/ tournament going on so that

there is no kitchen in the room , although it was spacious

wifi hookup issues

i asked for quiet but walked down the hall to crying kids in their rooms

was not too willing to provide a bed for my kids until i said they would sleep in the lobby

staff didn t tell me i had to ask them to clean my room , came back late at night tired with kids and room

the 2 kids and husband signed up first and i never got on although they said that they closed their

we had some kids traveling with us along with family meeting us there