on our first night kids smoking weed out in thr courtyard

as a single mother of 3 kids, i was afraid to get out and change rooms

pity the pool wasn't open as temps were in the mid 90s

have cut back on room service

wifi works well

guests with pets should be located in one area

the free breakfast was one of the best i've had

also, a hot breakfast which was included certainly topped off the experience

and location are great we loved the room and kitchenette

friendly staff. shuttle to and from mall

the location is not walakbale to anywhere especially if you are staying with kids

very very sterile environment, family and kids screaming in the next room well until after eleven, big trash

and we were all so very tired after a very long day of wedding festivities with our younger kids in the car

staff was very friendly and we really appreciated the shuttle to take us to and from our holiday dinner at a

room service will only clean your room if your stay is four nights or longer

late night and i can t remember the last time i ve been able to sleep in with my job and kids but housekeeping

the netflix feature on the tv was a great tool for keeping my kids happy

is awful- bananas so overripe as to be inedible (black and disgusting), cereal choices only kids would like

free wifi is not secure, but i tried later to sign up for the better wifi option and couldn't get it

gym (can be improved a little and there were some missing dumbells but nothing drastic) and a laundry room (that

enjoyed our stay with our kids

even ordering straws for the kids took them over 45 minutes

there was a sizeable bump that made it dangerous for my kids to walk on

loved the kids check in! the little details they attend to.

nice spa and pool

false advertising and my kids were quite excited to swim

provided only one room to have my kids with me

location is safe and kids friendly with lot of activities in the mall if you decide to spend time there

my kids picked this place because they liked the pool

dining was from the restaurant down stairs and the food was very limited especially when you have kids and it

the only downside to our trip was non-hotel related, there happened to be a bunch of kids on our floor that

no swimming pool, lack of activities for kids.

kids liked the

although we didn't use the dining options or the gym, they looked excellent

the shuttle service on the thursday afternoon.

the 2 kids and husband signed up first and i never got on although they said that they closed their

we had some kids traveling with us along with family meeting us there

was not too willing to provide a bed for my kids until i said they would sleep in the lobby

i asked for quiet but walked down the hall to crying kids in their rooms

staff didn t tell me i had to ask them to clean my room , came back late at night tired with kids and room

live music friday and saturday, lots of kids running around during the day, very family friendly

wasn t expecting it to be so many kids but i understand that it was a soccer team/ tournament going on so that

it was great that they offer bedrails for our smaller kids, but only one, not 2

everything was amazing - the room was very nice and i would have stayed longer - breakfast was good , very wide

wren was amazing and the breakfast was better than other

morning with some simple yet varied options (the muffins, bagels, and juices were a hit with our kids and we

noise level; screaming kids running down the hallway at 10:30 pm at night

looked incredible, one or two less fancy options would be nice for those of us traveling with kids

when we first checked in our room, the room had a strong odor of cologne and sand all over the kitchenette

of great details for example, generous sizes of rooms, nice decor, local sweet treats, nice breakfast included

perfect set up for our family of 5 with young kids

great breakfast, free shuttle to local metro for easy trip into the dc mall, friendly to families with children

pool schedule, i used the pool just one day

perfect set up for our family of 5 with young kids

clean, comfortable, nice amenities - great breakfast selections, nice fitness room

kids were playing on the shared door and an adult was pounding on the door (theirs not mine)

common areas, rooms, and fun indoor/outdoor pool for the kids

place is also a big event place, it is very busy with a ton of people going back and forth and kids running all

is misleading because i booked this hotel to enjoy the swimming pool and there is nothing, and my kids felt so

there was a large amount of kids i believe a school trip and it took forever to get up to the room because

only negative was noisy kids running up & down hall

is plenty of parking and it is immediately across the street from several eateries

godfrey's cafe and bakery was convenient for a quick breakfast, lunch, or dinner

you would want in a room was there - clean, quiet room, wifi, breakfast, ironing, cable, free parking, friendly

easy walk to numerous other breakfast/lunch/dinner, shops, etc

no kids play area, and no dinner/lunch options

told that there would be not charge for a pet but on arrival was told there was a $150 charge had to show email

great to have separate bedroom and also kitchenette, and little living room

lobby and gym were immaculate and welcoming

you have coffee and tea 24hours a day free of charge, a great gym and even laundry room

i chose to stay there because of the indoor pool, but it was too cold and kids were very disappointed

my kids had to sleep on couch and it was

there were three sports groups and lots of rambunctious kids running the halls.

the kids meal was $16 but looked and tasted absolutely

would be very difficult to manage with babies or kids

of covid, they weren't offering breakfast which is one of the main things i looked for so the kids could r grab

wifi is always a little weak.

the laundry facilities were a bonus for sure

good wifi and was nice to be able to watch cable

for actual hotel amenities like a gym or pool, just a comfortable and clean place to stay with a kitchen

good facilities on site. convenient shuttle to metro. fabulous customer service by everyone!

staff is incredible: sameer, andrea, the head woman for room service and the head waiter for the cosmopolitan

if a guest needs to go somewhere, the hotel provides a shuttle with a driver, which is very convenient

just unfortunate that because of coronovirus, the pool, gym and breakfast were closed , but absolutely understandable

the shuttle services were very

one bar of soap in room

from the front desk staffs to the kitchen staff for breakfast to their house keeping staffs

staff was excellent, roof top bar was top tier

awesome bar by the lobby

wish that it was an outside pool.

breakfast was lovely, we really enjoyed it, especially my 8 & 9yr olds

very good location. kitchen provides flexibility to cook than eat outside.

breakfast was excellent with various varieties for all age groups and location was warm and cozy

the breakfast was plentiful and very tasty. we were very pleased.

the breakfast is delicious and i love the property decoration

fact that my kids where strictly supervised by the life guard at the pool a parent can handle there kids at al

brought my kids

pool was closed

one last small thing was that the wifi lost connection at certain hours (usually around 12:30am) but this is

andrea at the bar was incredible, she knows how to make a great drink and converse with her guests

we loved this hotel and loved that they were kind and welcoming to our two kids

clean shower and friendly staff. tv / in room entertainment was good for the kids.

booked the 2 rooms knowing the kids could use the pool during down time but unfortunately was closed until the

pool way to small. was told we couldnt go in. there were about 15 kids or more in the pool.

room layout with the trundle bed for the kids with us

the staff were warm, welcoming, rooms were clean and decent size for a family of 2 adults and 2 kids

was very friendly, my kids loved the free suckers

neighboring occupants.. their kids kept on banging the door...

if that wasn t bad enough the kids started screaming at 6:30 am in the same room

the tables for breakfast is not enough. and we can't see any high chairs for kids.

too many kids, no tv, staff walked in my room without knocking twice

rooms were quite big and we have no problems staying with kids

screaming kids in the lobby woke us up before 7am

parking lot

too many kids, no tv, staff walked in my room without knocking twice

the shuttle van will go to dulles airport, the reston town center and other nearby areas that while not

expensive breakfast

close to airport and great breakfast

off the beaten path but close to buses and subway and they provide shuttle service.

the courtesy shuttle was a great convenience

omg so many kids, couldn't be helped but the bus tours took over the breakgast room

i was comfortable the kids loved the pool

next door to mcdonalds for the kids, clean and comfortable room

kids enjoyed making waffles

thin walls- kids screaming all night

thinking it was just them being kids again we ignored the knock

this arrangement would have also minimized the likelihood of other guests being disturbed by the kids

despite we all have kids

is a group with many kids arrived in the midnight and really noisy

the old ppl that were rude af in the breakfast line

grounds, nice gardens, loved the outdoor seating at the bar and grill

setting was beautiful. excellent fitness room and pool. on the weekend it was almost empty

in was marginal (inattentive staff), parking was inconvenient and challenging, access to the building confusing

the floor was dusty and had pet hair causing my wife to have asthma issues

nice room, good bed (and decent sofa to sleep on since the bed is a double), good cooling system, kitchen, all

it exceeded my expectations. the studio was spacious, clean and furnished with a full kitchen.

wifi code given to us did not work; we had to change magnetic keys a few times as one of them did

the lobby was kept spotless, however the upper floors were not kept clean or the gym.

great pool for the kids and a free laundry

i feel they are not welcoming, not respecting & no one wants to check me in for no reason (kids behavior from

couch and 2 extra towel sets despite the fact that the reservation was for 2 adults and 2 kids; however, the

location, and the suite layout is fantastic if you are traveling with kids

fantastic breakfast! free parking just outside.

has plenty of outdoor space that is gated in for relaxing - especially if traveling with a dog or kids

having said that the kids were happy with the options that were there

living room, each bedroom and the living room had their own tv (had to confiscate the kids' remote, even), a

spend 8 nights ( my waif my 2 kids and i ) we booked on suite with 2 rooms

my kids and i love the property. the staff is amazing and accommodating.

bus loads of middle school kids clients should get discounts when 120 15 yos descend on the hotel

no parking as well as some kids ran around on my floor kicking doors.

of kids everywhere killed the mood and made it impossible to relax and enjoy the

too many kids hanging around the lobby

i m a health care worker (nurse) and i live with my sister and her kids couldn t let me sleep so i decided

we all enjoyed watching the swans in the lobby and the kids enjoyed the pool and the breakfast.

very clean and great staff. live royal swans hotel employees were a neat treat for the kids.

received handicapped room with no tub to bathe kids

side note the sleeper sofa mattress is thin so it s fine for lighter, younger kids but not older teens or

my kids loved the fountain and the glass elevators

my kids wanted a pool lol.

we were not warned that would be the case booking the size room we did, so that as hard with the kids

stay there because of the neighborhood and how close it is to the metro station (especially with kids)

i arrived early and i could park my car in the garage

most of it was closed and we had to sit in a noisy bar area

also, why isn t there pancakes every day anymore, that was a bummer, my kids love the pancakes and they only

playground for kids across the way absolutely loved

please add a better breakfast menu especially for kids!

our kids liked the pool and it was so nice to have a lifeguard on duty

so the next day came and i m taking my time getting my kids ready and the front desk kept calling up to the

noise from late check ins- mainly kids yelling and laughing in parking lot and hallway.very

s experience ever the room smelled like gasoline kids are running up and down the hallway

the group was loud and kids were allowed to run around lobby and elevator area

so not a good option for families with young kids

the website says it has an indoor pool for kids to swim, no pool

my kids really liked her

the free breakfast n happy hour, n the pool for the kids.

ample room for my family of four (kids 8 and 12) to move around

pool was a little dirty, so kids didn't really make much use of it.

kids always take over the pool

there then get off to go get on a another one to get back to your room especially traveling with kids

we used white noise since we had kids who couldn t do earplugs

hotels that provide a free breakfast as the restaurant would have been too pricey for myself and kids to have

the have a great kids menu for room service

pool wasn t working, which i had planned to use with my kids. that was disappointing.

of the elevators making scary noise when it is stopping, the kids didn t like it

i was traveling with little kids

it afforded some separation between the kids and my wife and i in a single room layout and the breakfast buffet

plenty of space for our family of five, the kids loved the pool and we all loved the breakfast!

it was very hard to find a table for me and my kids to eat when breakfast was near closing, making for a

loud, annoying kids in the bar area late at night

and there were kids playing in the

kids pancakes were not tasty and there was no milk for kids cereal

parents not watching kids at the pool/gym

the lobby was great for the kids with the koi fish. also the terrace outside was beautiful.

we could hear kids screaming and running around all night

kids each had their own bed thanks to pull-out sofa

request a room without an adjoining door to the next room as a family next door left their kids unattended one

only a shower attached to the wall, no faucet or a removable shower head, so washing ,especially kids, is tricky

sofa bed was good. my kids enjoyed it very much.

they treated our kids like little kings

we wanted to enjoy the pool, however there was a group there with several kids that were running, flipping into

such an inconvenience and i didn t find anything humorous about the situation especially with kids traveling

the free breakfast, indoor pool, and hot tub were the reasons we chose this hotel and we're very happy we

room, location, room service.

the kids liked the pool

they ran out of breakfast because they could not accommodate two large buses of kids

hotel is close to the airport and provides a shuttle service

pool/gym was so poorly maintained

hot breakfast. i wish they also offered oatmeal for breakfast.

outdoor pool was great for my kids

location... wifi...great room

i was expecting a pool and did not realize it was closed

was not aware that it is pet friendly. i'm ok with that, but you should be informed upfront.

cleanliness. nice pool and weight room.

also, it offered popcorn and snacks for the kids

the pool and hot tub were both open and a nice treat for the kids

kids was making a tun of noise. kids must stay here free lol

took half of the pool and then all the kids will be in and out the hot tub while grown up where trying to enjoy

the kids enjoyed the pool, it was a bit crowded but relaxing after a long day

there were too many kids, and i didn't get a chance to try it out

that was a bit frustrating for the kids to be required to sit out of the pool for so long each hour, even

kids like the little pool and breakfast

pool was not open (closed for the whole year), this is why we chose this hotel with kids its nice to have a pool

my kids loved that part

noisy family slamming doors, kids running in the hallway, screaming, and literally banging off the walls until

even though i was very happy overall with the hotel i probably won't go back since i have kids and they need

was great, our kids loved that they can make their own pancakes

the little extras: hair dryer, ironing board, iron, coffee pot, good coffee, ice maker, toaster, laundry service

there is a free laundry option and a small fitness center

so the next day their idea of cleaning was to haphazardly throw the bedspread up sort of like my kids did

stayed here for a week with 2 young kids

i ordered a kids meal; i have a medical condition

if i was a local resident with a local us sim card but i'm not so the impact of there being no wifi was heightened

wifi wouldn't work properly late at night

kids absolutely loved the breakfast and the room

lots of room and it was comfortable with 2 kids. the breakfast was great!

this helps people traveling with kids

the room was huge including a mini kitchen so would be ideal for young families with kids

love the breakfast, the beds was very comfortable was close to everything my kids loved every minute of it

not for couples with kids

also the kids museum is right next door which is great with families with kids

no microwave in room, not that important to ne but if you have kids it might.

close to a variety of restaurants which was great due to traveling with kids

to the window exhaust vent, and the roof we paid lot of money for just water, my kids didn't realize it's for

from servicing coffee machine to weight scale for my airline suitcase, to free and very good shuttle service

a 5 dollar breakfast special before 10, they were 15 minutes from the white house, and they had shuttles that

great amenities, plenty of parking, quiet & comfortable room, friendly staff, very clean.

dulles airport was just a 10-15 minute drive from the hotel and a shuttle is offered

the wifi wasn't working very well

very loud group of school kids

kids that they had there

the breakfast was good

breakfast, clean, free washer/dryer to do laundry last minute book and it was above expectations

the gym room is lovely

room is a bit small if you are traveling with kids

staff were really friendly and kids loved the waffles at breakfast.

great breakfast, friendly staff and great location

receptionist put us on the pet friendly floor

comfortable room. good breakfast.

some 'to go' food at the bar that took quite a long time

the rooftop bar was beautiful, and the breakfast at the restaurant was very good

room service

the bartender at the rooftop bar was extremely rude

the rooftop bar was at capacity when we wanted to go.

even offers crockpot cooking for extended stay and games for the kids and family

asked the hotel front desk they said maintenance will come 8 am and my kids are feeling cold in night time and

i guess because they rent mostly to kids and workers now

studio was shaking several times a day, i believe it was because of the washing machine in the laundry of the

laundry bag would ve been nice