kids and i were there just one night, following a trip to winterfest at kings dominion

i always travel with cleaning supplies, so i scrubbed down the bathroom and prepared for my kids and i to have

staff was very friendly and helpful. gym and pool was great. hotel was very clean.

plenty of parking

friendly staff. delicious breakfast. clean rooms. pet friendly

with kids and book a place with a pool and laundry facilities, which i was told they did not have but

good stay for the money with kids

unable to take a bath for kids

should make it know that there s a drug and alcohol facility right behind hotel so keep your kids close as we

they said there were no other rooms available, so i had to worry about my kids safety throughout the night

the manager doesn't speak english well, he wanted to give me a smoking room but my order was non smoking

asked for a non smoking room and the second i walked in it reaked of smoke

plus the listing stated free breakfast

being understood due to language barrier, towels stained, noisy residents, cigarette butt strewn parking lot

no breakfast serv d.

the pool was a great place for our kids to get their energy out after riding in the car for 7 hours then sitting

needs to be a little more kids friendly with the food could have waffles and pancakes as well

i stayed two nights, for a soccer tournament, we didn t have a chance to take the kids to the pool do to our

tv didn t work. people were loud in the hallway, kids running around.

however, we were woken up at six in the morning would appear to be young kids young girls running up and down

room was spacious and loved having a separate bedroom to be abel to put the kids to sleep

clean, new, nice amenities for kids, etc

the breakfast was also delicious

the gym was the best i've ever seen in a hotel

the breakfast had bacon instead of sausage and it was longer till at least 10:00 a

i love the location! it's perfect. great for family trips and kids.

i was traveling with two kids and could not afford to go anywhere else

loud kids in the suite beside us.

kids running down hallway knocking on doors

kids loved the pool

that my kids came out of the room immediately saying shower is very bad and broken walls in the restroom

was a bunch of kids running around unsupervised because they was in town doing a field hockey tournament

overbooked so we paid $173 for double bed rooms for our kids to sleep and ended up needing a roll away cot

the heated pool was a highlight and perfect for relaxing

no food & closed pool still

loud soccer kids

parking garage was a little difficult to figure out

the acac gym that was right around the block

mext to laundry room

gym was small and there were not that many things to use

the kids love it and we're always happy

too many kids runnin in lobby

pool was open, clean and had toys for kids. breakfast had hot stuff waffles and eggs

fantastic breakfast and nice parking lot

pool was open, clean and had toys for kids. breakfast had hot stuff waffles and eggs

great food, cocktails/drinks, snacks, and a really nice indoor/ outdoor heated pool combo for the kids

everyone had a great time. food was good. kids and adults were well taken care of.

and 24x7 coffee bar- kids loved the pool and the soda machine

kids also loved the free popcorn

our last night some kids were running up and down the hall but that was on their parents not the staff who were

after being in class all day on saturday, come back to the hotel to enjoy the pool, but no kids running all

kids running around through out the hotel to loud on the outside yard people fighting and sitting

but the stay wasn t kids was running in the hallways knocking on people door and running i reported it and

kids running around in the hallway screaming until 10pm

the kids were running around the halls, slamming doors, etc

had some seriously disappointed kids & had to make other plans to do

been alittle cleaner , my kids didn't like the food that was available for breakfast also no refrigerator in

very family friendly staff was very great and helpful very interactive with my young kids and made us feel at

my kids slept on that and they are not picky, and they found it hard to get a good nights sleep

the kids loved the pool

indoor pools/jacuzzi and free breakfast being as though i travel with 3 kids in tow

would've enjoyed a pool and free breakfast.

the property was very clean and the fitness center and swimming pool were amazing

pool was closed indefinitely due to covid

time going to bathroom went to pull toilet paper from roll and the bar fell straight down

some young kids were enjoying banging on our door and running off

the pool was out of order during a weekend in late july

oh, let me not forget about seme (spelled wrong) the breakfast attendant that paid attention to detail and

we booked the hotel for the pool, but there was a giant group that overran the pool, so we were not able to

breakfast was great & staff was friendly

the room was clean and comfortable plenty of room if families are traveling with kids

the pool area was so nice warm and water was so warm best indoor pool in winter ever for the kids

breakfast had great options and the staff was very attentive.

pool was freezing

was greeted when i arrived the lobby was clean the parking lot was clean breakfast was good greeted while i left

very frustrating and awkward given i had my teenager kids with me

but some people were a little loud when i was trying to get my kids to bed

very comfortable, sparkling clean, the pool,small terrace and jacuzzi was a bonus that my kids enjoyed

on ceiling was pretty bright when were trying to sleep, and the room above us must've had some kids that were

my kids and i enjoy staying at this hotel every year

hardly enough room for 2 kids to share despite the sitting area being quite large

everything was great, pool( hot tub ) was looking horrible ....

no continental breakfast

i think it was an inconvenience to pay for breakfast in the hotel, but not a huge complaint.

room was very comfortable. lobby area was pretty. gym was great.

kids running by with wet feet unsupervised

machine was down and my kids didn t have anything to drink since they can t drink

1 were we left the kids drink cups on the night stand that night while we were sleeping and woke up with 6-10

so with that in mind i did not take a dip with the kids and a few friends and family who was there to partake

it was very spacious for the kids & the pool was a plus

and the fire alarm going off all of a sudden at almost 11 pm for no reason scaring the hell of my kids

poor customer service, 2 kids under 2 - said there would be a crib but there wasn t any, room keys didn t

great location staff very friendly has a pool and liked the gym and little restaurant

the pool, location, and comfortability

great location, fast wifi, nice staff

pool was great, kids loved that they had pool noodles to use.

were several kids running in the hallways while making loud noises at various times during the night and early

large clean room,kids loved pool very clean pool and mom and dad loved clean hot tub!

but the water was freezing it indicated 84 but i guess because it was only 20 degrees outside the kids were

a little better/kept hot until end of breakfast (cold eggs are gross), hallway was a little warm, kids in the

booked it so i could take my kids to the pool

t work and it took until 10:30pm for a response and an offer to change rooms but we have young kids so it was

the kids really enjoy the pool

the on site restaurant was so convenient with the kids

everything! especially breakfast. the kids enjoyed the pool. the gym was nice and big.

kids blasting loud music in the rooms

was a dog that would no stop barking kids n room next door

we did not have a good night between kids crying in one room, a couple arguing in another, and a very large

kids were running up and down hallways and kind of upset us but hey they re kids

the kids above us! wow

kids didn t like the eggs but they never had hotel breakfast eggs before

the people above me had kids i guess

) husband and kids already unloaded etc or else would have asked to change rooms we re were told the pool

kids running around hallway but that's not the hotels fault

we had a family of 7 with little kids and the cereal was empty very

pool was small and cold

indoor pool was freezing, and i had a very disappointed little man that was hoping to enjoy it

ev chargers charge by the hour, not by the kw

we were there for my child's competition so we decided to go to the pool after it

big room with kitchen, great brekfast- eggs, pancake, yogurt, fruits, bread, cheese and more, best shower and

staff is amazing and personable really clean and pretty building felt safe being alone with 3 kids shopping and

were okay , reasonable priced but not the best taste, pool is only 4 ft and tiny so cool for the kids but not

look a kids made the beds

no-kids hours at the pool would have been appreciated

only 1 bar of soap, only a single packet of coffee

this hotel it's the only one i will stay at with my kids its pricey but worth not having the anxiety of worrying

couple staying above me were a bit loud w kids but i'd imagine that's normal

the pool was dirty!!! my kids really want to use the pool but we could not!

rooms are clean well maintained with full kitchen

pool was not working

my kids has a rough night sleep on the pull out bed, can t image if an adult has to sleep on it

very young soccer kids playing and running around in hallway (no adults present/about 15 kids)

pool was closed. bar was out of jameson.

located near richmond university. plenty of parking. nice staff

it was heated, when we arrived the pool had no water also no drink menu with prices at the lobby bar a cheap

were put next to a family with 2 crying kids

we just left because i was tired and so were my kids

pool towels were given to us instead of bathroom towels after housekeeping did not come

the indoor pool was ice cold

would like to have seen more options for food and equipment in the gym but still satisfied with what was

lots of noise and kids playing on the elevators

way the room door slammed when kids went running out of their rooms and down the hallway early in the

people was smoking pot on the floor and kids running around on the floor most of the night

with two toddlers, 5 and 2, my husband and i had to make the room safe and clean and put the kids to bed

that was one reason i chose this hotel so the kids could

even though it was full of kids staying for a soccer weekend

about 20 kids were running up and down the hall being terribly loud when we first got there

kids running in the hallway on the 7th floor and the strong smell of marijuana also in the hallway

people in room next to us had kids who were loud and ran in halla

is a pool and kids were playing loudly at 10:30 at night

the small fridge was nice, wifi, and flat screen tv - all very nice

the restaurant and bar downstairs has an upscale but casualness that i always enjoy from a small boutique hotel

i loved the bar and restaurant was excellent

were traveling with a pet, no problem there, but it appears that a previous pet had an accident, or a person

hotel was really nice - swanky and modern amidst the old stature of the building - having a pet allowed was why

one of the reasons we stayed there was to let the kids go sight seeing from the roof only to be told we were

this place is geared for college kids and their families...and partiers.

room still not ready when we got keys and went up- kids beds no sheets or blankets

the kids even had their own bathroom

have kids so extras are a must

so it was completely dark and the alarm went off at 5:49 am unprompted which woke me and my kids up

your planning to come with kids this is not the place

the room was spacious and charming with an inactive fireplace and a bay window

wifi was really really slow in the garden room

like the upscale decor with old wood painted nonworking fireplace, gold mirror added class & elegance nice